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Reviews of Hotel Herc Sarajevo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Podcarina 1, 71000 Sarajevo, Bosnia and Herzegovina

#79 of 113 hotels in Sarajevo

Guests' Choice

Review Score

Based on 241 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.4

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Showing 1 - 25

  • Reviewed: September 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff is very pleasant and professional

    Stayed in September 2023

  • Reviewed: September 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    There is a weird door between my room and the room next door, which makes poor sound isolation, I can hear clearly people in the next room.

    the location is good, on a hill with beautiful view and very close to city hall, maybe for the elderly it could be difficult to walk uphills.

    Stayed in September 2023

  • Reviewed: August 28, 2023

    9.0
    Great stay!
    • Leisure trip
    • Travelers with friends
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower and toilet were tired but they were clean and working.

    Great location, comfortable room. We arrived very late and hosts helped us a lot! Left us a message how to park a motorcycle and how to settle in.

    Stayed in August 2023

  • Reviewed: August 24, 2023

    7.0
    Good
    • Business trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night

    staff super, equipment and cleanliness average, we stayed one night but the price vs quality did not meet our expectations

    Stayed in August 2023

  • Reviewed: August 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 5 nights

    Room service rather limited (towels, toilet paper etc.)

    Excellent location in the old town, quiet place, nice view, a grocary shop nearby.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    8.0
    Decent hotel with very helpful staff, close to city center (Bascarsija), cca 5-7 minutes by foot.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is at the top of short (cca 100m) but quite a steep street, which might be a bit difficult to manage for elderly people and is unsuitable for disabled. Don't turn your car in that steep street when you come close to the hotel even if your car navigation shows you to go there, since it is closed at the end and not adequate for parking. Instead, turn on the street which is on right.

    Very very polite and helpful staff... young ladies at the reception always smiling and ready to inform guests and help them with advices where to go, what to see and where to eat. They are the best value of this hotel. The hotel is quite close to city center, clean, tidy and in quiet neighbourhood. The parking is in the street above hotel (just in front of the hotel) with just a few parking places, but free of charge, which is great advantage of this hotel.

    Stayed in August 2023

  • Reviewed: June 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Personality are very friendly, location are in near of baščaršija. The rooms are very clean.

    Stayed in June 2023

  • Reviewed: June 6, 2023

    9.0
    Very comfortable bed and pillow. Loved it.
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    not much

    Quiet neighborhood, helpful staff, very comfortable bed

    Stayed in June 2023

  • Reviewed: June 3, 2023

    7.0
    Quirky little hotel, cheap and cheerful, good location
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not the easiest to find if you're driving

    Central location, young lady on reception very nice, excellent English

    Stayed in May 2023

  • Reviewed: May 1, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower was not in the best condition and front door have problems with locking from the outside. Some other minor issues like bulbs.

    Location is great. It is 5 minutes walk from Bascarsija. Stuff in hotel is wonderful. They are kind and ready to help about anything. Hotel is clean.

    Stayed in April 2023

  • Reviewed: April 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    The only thing that could be an issue is the hotel is located on the top of a steep street. My friend has difficulty walking the way up, so I had to take the car to bring him up.

    Amazing location very close to the main spots in the city center. Free parking available. Super friendly lady working in the reception. Comfortable beds. Would definitely come again!

    Stayed in April 2023

  • Reviewed: April 4, 2023

    9.0
    Big rooms, very close to the city center, free parking.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    The hall smells a lot because of the smoke accumulated throughout the years.

    2 minutes away from the City Hall - free parking although driving there could be challenging (depending on the size of your car). Rooms were huge and very comfortable, it's a bit outdated but gives it some unique charm. Clean and calm. Accept card payments(which is not everywhere the case in Sarajevo).

    Stayed in April 2023

  • Reviewed: February 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    The staff were nice people, helped me to park my car and were very friendly. Since I was the only guest at that time, the breakfast was rather limited, but my compliments to the omelet the hostess cooked, it was delicious.

    Stayed in November 2022

  • Reviewed: February 5, 2023

    8.0
    Very good value for money.
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower cabin and hot water.

    Good location, comfortable bed...

    Stayed in February 2023

  • Reviewed: December 10, 2022

    9.0
    We enjoyed our stay, we recommend it :)
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Few defects to be fixed in the bathroom.

    Mostly the reception staff. Great people, always helpful, there was nothing they couldn't do. best wishes. Convenient location, close to the Old Town. Few minutes walk to Cable Car which takes you to Trebevic mountain. Quiet and peaceful surroundings, low prices. I recommend.

    Stayed in December 2022

  • Reviewed: November 17, 2022

    7.0
    Great location, good price, nice staff and felt safe as a solo female traveller.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights

    Would've preferred a heating option in the room as the weather was very cold. Breakfast was average, I preferred to just eat outside instead. My shower door was broken, but the shower still worked so it was fine. Would've been nice to have a kettle too! But other than that I had everything I needed

    Staff were very friendly and helpful, they answered all my questions and organised things for me. The location was perfect, and near the graveyard, the view is very scenic if you walk up. My room was a good size and had most things I needed, and I felt safe.

    Stayed in November 2022

  • Reviewed: November 5, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was okay.

    Staff are very helpful.

    Stayed in November 2022

  • Reviewed: October 22, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very small room but comfortable, really cute place and very friendly hosts. Breakfast was not for me (I am vegan). Good location, next to the old Town.

    Stayed in October 2022

  • Reviewed: October 20, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Comfort Double or Twin Room
    • Stayed 1 night

    Bathroom shower was very small, the temperature of water was not stable so you had to constantly adjust it, Small parking spaces

    Good breakfast, spacious rooms, quite close to the city center

    Stayed in September 2022

  • Reviewed: September 24, 2022

    8.0
    Nice apartment in the city center
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing I would change was the very strong smell, probably of air freshener, on the stairs and hallways.

    The apartment was clean and equipped with everything we needed. The location was great, close to the city center. What I would like to point out was the incredibly kind and friendly stuff of the hotel who helped us with everything, especially when we ran into some issues.

    Stayed in September 2022

  • Reviewed: September 20, 2022

    7.0
    Nice stay!
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    Checking out from the hotel was not friendly. You need to walk on a steep road to reach the hotel.

    The hotel is close to everything and has a good value for money.

    Stayed in September 2022

  • Reviewed: September 18, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No kettle provided in rooms

    Closed to the centre, walking distant. Staff were very helpful.

    Stayed in September 2022

  • Reviewed: September 5, 2022

    7.0
    was for 1 night, no bad.. was nice place to crash, staff was friendly
    • Leisure trip
    • Family with young children
    • Luxury Studio with City View
    • Stayed 1 night
    • Submitted from a mobile device

    no lift in the hotel room so we had to carry our luggage all the way up

    close to the city center

    Stayed in September 2022

  • Reviewed: September 5, 2022

    8.0
    Good location to visit Sarajevo
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    They tried that I pay in cash, according to them the dataphone was not working. When I said I have no cash and I want to pay with Visa according to Booking reservation, the dataphone worked. Small room. The fridge is only half cold. Really small shower

    Good location, 5 minutes walking to city center. Safe and quiet area. Private parking in the street in front of the hotel (there is space for 4 cars). Good breakfast including fruit. Comfortable bed.

    Stayed in August 2022

Showing 1 - 25

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