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Reviews of Hotel Michele 4 stars

Ivana Cankara 27, 71000 Sarajevo, Bosnia and Herzegovina

#53 of 123 hotels in Sarajevo

Guests' Choice

Review score

Based on 394 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.5

  • Staff

    9.6

  • Value for money

    8.5

  • Free WiFi

    9.1

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Showing 1 - 75

  • Reviewed: 5 July 2018

    9.6
    The staff is extremely kind and friendly and responsive,...
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights

    The staff is extremely kind and friendly and responsive, going out of their way to make our trip comfortable for both adults and kids. A super authentic, local and enjoyable experience - loved the family rooms for size/comfort and value for the $.

    Stayed in June 2018

  • Reviewed: 25 June 2018

    9.2
    Elegance and charm of old Sarajevo in a great location.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights

    This hotel captures the charming mix of old Sarajevo. European elegance mixed with the exoticism of Bosnia and the lingering memory of the Habsburg Empire. Beautifully furnished with an eclectic mix that gives a glimpse into the late nineteenth century love of furnishings and decorations. Friendly staff, great location, tiny elevator!

    Stayed in June 2018

  • Reviewed: 22 June 2018

    8.8
    Overall ok
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    Weak shower, breakfast very poor.and need to know how steep roads and pavements can be difficult for older visitors like us.

    Safe parking for motorcycle, friendly staff.

    Stayed in June 2018

  • Reviewed: 21 June 2018

    9.6
    Great staff, good breakfast, quiet location, spacious rooms,...
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not many negatives... internet was slow, but that’s about it.

    Great staff, good breakfast, quiet location, spacious rooms, interesting and unique common spaces. You definitely could tell you were in an historic building...

    Stayed in June 2018

  • Reviewed: 7 June 2018

    9.2
    Charming, clean, quirky, good sized rooms, great attentive...
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Some people will find climb back to hotel a bit tough but it was fine with us.

    Charming, clean, quirky, good sized rooms, great attentive staff and good location close to the centre.

    Stayed in June 2018

  • Reviewed: 23 May 2018

    8.8
    Wonderful little hotel with great staff and breakfast just a few minutes’ walk from Baščaršija
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Only complaint is that the school across the street was a little noisy (just consider closing windows in the morning if your room is on the front of the hotel, otherwise no problem).

    Staff was outstanding - very friendly, courteous and helpful! It felt like a guest house more than a hotel. The location is a short walk from some of Sarajevo’s best sights. Next time I’m in town, I will definitely seek out Hotel Michele

    Stayed in May 2018

  • Reviewed: 21 May 2018

    8.3
    This is a lovely, family run hotel with very friendly, competent staff.
    • Business trip
    • Group
    • 2 rooms
    • Stayed 7 nights

    The reception, bar and breakfast areas were dark and somewhat cold! The online photos were of the much more expensive rooms and not indicative of the ones my colleagues and I booked!

    The staff were superb - nothing was any trouble for them to do - they even showed us around the hotel to the much fancier (unoccupied) rooms. The Bosnian coffee was superb!

    Stayed in May 2018

  • Reviewed: 4 April 2018

    10
    The most perfect week! An absolute delight!
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything was perfect!

    Everything! Beautiful quirky decoration, very spacious and grand! The housekeeper was fantastic and so lovely and brought me a cup of tea every morning and evening and prepared the most beautiful breakfast ! The front desk staff were very helpful and told us the history of the country, where to go and what to do. They also washed some of our clothes free of charge, arranged any taxis, bookings etc. I would highly recommend this hotel, stay here you will not be disappointed!! Fantastic location, a steep hill to the town but literally a 5 minute walk to the sites. I cannot express how much love I have for this hotel it is fantastic and feel like a part of the family. I definitely don't want to go home, will leave here with a heavy heart but the promise to return again soon! Thankyou, thankyou, thankyou!!

    Stayed in April 2018

  • Reviewed: 10 January 2018

    10
    Grand hotel Dženita
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 3 nights

    This is not a luxury or gourmet hotel, but it is run with love and Dženita's superpowers :) So if you want a typical hotel with a typical service- do not come here, because once you come here, you're a part of the family.

    There is nothing not to love about this cute hotel. Dženita is a Superwoman, and of course I have to mention Jasmina, Alma, Kenan and Tarik- front office team, which are always on your disposal. But still... This hotel should be named Grand hotel Dženita :)

    Stayed in January 2018

  • Reviewed: 2 January 2018

    10
    Staff very helpful.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Staff very helpful. Room was lovely, great decor. Breakfast room and breakfast also lovely. Nice walk down to town. The hotel really added to the great weekend break we had for new year in sarajivo

    Stayed in January 2018

  • Reviewed: 17 November 2017

    10
    The hotel's excellent staff is very helpful.
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    The hotel's excellent staff is very helpful. The hotel is full of fine items and details that the boss and landlady carefully collected. A special view extends to the surrounding hills and mountains. It's especially nice at dusk. Breakfast is tasty. The cook is very kind. This hotel has a special charm for couples, but is very quiet for business travelers. One of the few places you would like to reappear.

    Stayed in October 2017

  • Reviewed: 27 October 2017

    9.2
    Really enjoyed Hotel Michele and Sarajevo
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    I loved the hotel which was interesting and full of odd and old bits and pieces, especially the breakfast room. The receptionist was really nice and helpful when I arrived. Room was nice and comfortable. Breakfasts were good. I wish I had stayed more than two nights in Sarajevo. It's only a short walk downhill and you are in the centre of downtown Sarajevo. Would definitely stay at this hotel when I am in Sarajevo.

    Stayed in October 2017

  • Reviewed: 11 October 2017

    8.3
    Overall the staff were very very friendly and it was a nice...
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Because it was early October the heating system was not on it was quite cold in the building. The beds are not comfortable but the ambiance is magical.

    Overall the staff were very very friendly and it was a nice stay for us..

    Stayed in October 2017

  • Reviewed: 8 October 2017

    10
    We will be back!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    All staff were very helpful; from sightseeing tips and explanations to assisting in printing documents. The room was quiet, large and comfortable and the decor across the hotel was unique! Central location.

    Stayed in September 2017

  • Reviewed: 2 October 2017

    10
    Special, extremely friendly hotel in the heart of Sarajevo
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    Nothing, everything is great!

    Excellent rooms, really big and comfortable, great decor and design, big comfy beds, but what really counts is genuine friendliness and complacency of the staff - they are all top! Baščaršija is 10 min away (on foot), tram station also, so the car can stay parked in the hotel garage. Would recommend it to anyone.

    Stayed in September 2017

  • Reviewed: 29 September 2017

    9.6
    Excellent base for central Sarejevo, very comfortable stay, would return!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Were expecting secure parking on site, but not available. However, street parking opposite entrance was okay and monitored closely by hotel staff.

    Lovely breakfast. Room clean, spacious and comfortable. Interesting building and furniture. Staff brilliant. Location very close to old town and walking distance to historic sites and many restaurants.

    Stayed in September 2017

  • Reviewed: 29 September 2017

    10
    Richly decorated hotel close to the city centre
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights

    The shower rose in the bathroom was not easy to use. This is only a small criticism and would not affect my decision to stay at Hotel Michele. However, the shower was over a bath and the fitting for the rose was on the side wall. It was a bit awkward to use and water spilled out onto the floor.

    Hotel Michele is well located in Sarajevo for visitors wanting to see the city's sights. There is no onsite parking but we reserved a parking spot in the street outside the hotel. We didn't use our car while there. Everything we wanted to see was within walking distance, including excellent restaurants. The staff of the hotel were very polite and attentive. The room was large, richly decorated in sumptuous colours, and very comfortable. This reflected the decor of the hotel, which was furnished with antiques and old oil paintings. The mood of the room was rather exotic, a refreshing difference for a hotel; so many can be bland and boring. The beds were really comfy, too.

    Stayed in September 2017

  • Reviewed: 27 September 2017

    9.6
    This is a great little hotel where the staff are superb and...
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Given everything else, the breakfast choice was very limited. Probably local selections, but a broader choice of various things like juices and fruits would have been welcomed.

    This is a great little hotel where the staff are superb and incredibly helpful. Really nice decor and wonderful ambience throughout the whole hotel. Would stay again in a heartbeat. Don't be deterred by the outside of the property. It's a gem and quite well located although it's a little bit of an uphill stroll, although not as bad as we'd been led to believe.

    Stayed in September 2017

  • Reviewed: 10 September 2017

    10
    Wonderful, atmospheric, great location near but not in the middle of everything, quiet.
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    The furniture, art, and lighting around the hotel reminded me of the movie The Hotel Budapest, which I enjoyed. Also the room faced the back, so it was very quiet at night, and during the day I could see lovely backyard gardens of nearby residents.

    Stayed in September 2017

  • Reviewed: 10 September 2017

    5.0
    not suitable for people who stay out full day as there is no water at night.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 8 nights

    the hotel should state clearly that there is no water in the full building every night from 12 till 5 am. During our stay there was also a day with no water during day time for a few hours and another day with no electricity.

    location and staff co-operation

    Stayed in August 2017

  • Reviewed: 5 September 2017

    8.8
    Original and welcoming hotel!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    The hotel is not in the very center but in a residential area, not far from dowtown anyway (5 min from central market). Keep in mind that you do not have water in Sarajevo during night!

    Nice and original hotel, with rooms that are all originally decorated with a baroque touch. Very welcoming staff.

    Stayed in August 2017

  • Reviewed: 4 September 2017

    10
    Lovely place to spend holidays!!!!!!!!! <3
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 1 night

    -

    The staff there is extremely kind. The ambiente is so cute; I felt like beeing in a dream location! So much love for furnishing the whole location. I would recommend every visitor in Sarajevo to book this hotel, because it's just perfect for this city! You would love it! Will come back for sure...

    Stayed in August 2017

  • Reviewed: 1 September 2017

    10
    Most relaxing in a congenial atmosphere and comfortable surroundings. My 2nd visit.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    Shower curtain tended to leak a little. No modern coffee styles.

    Alma, on reception, was wonderful and upgraded us due to only minor issues. A spacious hotel with memories of yesteryear. Away from the hubbub of the centre but close enough for easy access (10 mins walk)

    Stayed in August 2017

  • Reviewed: 1 September 2017

    7.9
    The staff was great, answered all our questions with smiles...
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Our room had a problem with the ventilation in the bathroom, it was always running. Unfortunately, they couldn't fix it on the spot, so we had to sleep with a buzzing sound.

    The staff was great, answered all our questions with smiles on their faces, and we had quite a few.

    Stayed in August 2017

  • Reviewed: 28 August 2017

    9.2
    Hotel was excellent, even if a little pricey for Sarajevo.
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    As I arrived at night, it was a little unpleasant going uphill through dark streets to get to the hotel, especially considering I don't know the city. Other than that, it was great. I'd stay there again.

    Hotel was excellent, even if a little pricey for Sarajevo. However, the room was pleasant and comfortable, the bathroom was nice and clean, dining hall looked very nice and a wide variety of food was served including traditional local breakfast recipes and continental breakfast. Staff was helpful and pleasant both at the reception and in the dining hall.

    Stayed in August 2017

  • Reviewed: 21 August 2017

    7.9
    The staff is nice and helpful and the hotel is an mainly...
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Except for the cornflakes the breakfast is non-eatable.

    The staff is nice and helpful and the hotel is an mainly positive experience. It's a place you won't forget.

    Stayed in July 2017

  • Reviewed: 3 August 2017

    8.8
    Quirky
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I wasn't a fan of breakfast. Wouldn't advise going for it.

    Quirky design. Big rooms. Pleasant staff. Good location. Issue with plumbing addressed immediately and we were given a new room.

    Stayed in July 2017

  • Reviewed: 31 July 2017

    10
    A gem in Sarajevo.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff were very friendly, the hotel was decorated beautifully. Yasmina the receptionist was very informative and sent us to a restaurant serving authentic foods which were delicious.

    Stayed in July 2017

  • Reviewed: 29 July 2017

    9.2
    Very impressive quirky hotel, good location too.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very impressive quirky hotel, good location too. The staff were very helpful and did everything they could to make us comfortable, very lovely place to stay.

    Stayed in July 2017

  • Reviewed: 25 July 2017

    7.5
    Great service .
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults)
    • Stayed 1 night

    Difficult to find and since it is up in a hill you need a taxi to return after walking in the old town.

    The best staff, they even carry your luggage Friendly and helpful. Good breakfast. Fast and inexpensive laundry service.

    Stayed in July 2017

  • Reviewed: 11 July 2017

    9.2
    Cozy, friendly, wonderfully located.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights

    Not much hot water. Hard to figure out climate controls.

    Extremely helpful, friendly staff. Cozy room. Minibar with Cokes. Amazing location in a real neighborhood just north of Old Town. Quiet room, charming aesthetic. Window led out into a secret garden. Wi-fi didn't suck!

    Stayed in July 2017

  • Reviewed: 10 July 2017

    9.2
    Sarajevo vibes
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The water pressure is quite volatile, the tap water 'goes crazy' at times....

    Great location and staff in an antique furnished lovely hotel with a very close walk (5 min) to Sarajevo downtown yet in a quiet residential area. Staying here next time for sure. Free car park.

    Stayed in July 2017

  • Reviewed: 8 July 2017

    2.9
    A boutique hotel with a family atmosphere.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Hotel staff were sxcellent and extremely friendly. This meant the hotel had a family atmosphere. The hotel was very thoughtfully decorated so that it was similar to 'boutique hotels' in other European cities. Overall an excellent hotel where we had a perfect stay.

    Stayed in July 2017

  • Reviewed: 8 July 2017

    9.6
    Sensational Sarajevo
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 4 nights
    • Submitted via mobile

    What a view across the old town and across down to downtown Sarajevo. Without doubt one of the most wonderful and romantic cities in the world. Made even better by the fabulous hôtel.

    Stayed in July 2017

  • Reviewed: 4 July 2017

    9.6
    Good location and excellent staff
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It would be better to use electronic card keys to open the doors.

    Very good location, in a slope, but near to the city center. Excellent, very kind and friendly staff. Good value for the money.

    Stayed in July 2017

  • Reviewed: 28 June 2017

    8.8
    Friendly and helpful English speaking staff.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night

    Late night and early morning call to prayers from the neighboring mosque can be unexpected for the unfamiliar traveler.

    Friendly and helpful English speaking staff. Good location with old town sights within walking distance. Beautifully eclectic hotel interior with a small patio, spectacular breakfast.

    Stayed in June 2017

  • Reviewed: 20 June 2017

    9.6
    Unique hotel in Sarajevo
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    This is just one little suggestion - it would have been nice to have a reading lamp on both sides of the bed.

    This was a lovely hotel - unlike any other that we have ever stayed at. The lobby and breakfast room are so beautiful. The location is excellent since it was very easy to walk everywhere that we wanted to go. The staff is exceptionally helpful and friendly.

    Stayed in June 2017

  • Reviewed: 29 May 2017

    8.8
    The staff is very friendly and helpful, the housewife is...
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    The staff is very friendly and helpful, the housewife is really kind, excellent breakfast! Welcoming and warm atmosphere, a lot of wonderful antiquities and ethnographic items! We'll be back :)

    Stayed in May 2017

  • Reviewed: 2 May 2017

    8.8
    Stylish and comfortable hotel in authentic style. Sympathetic in every respect. Prices are too low..
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Breakfast misses fresh bread

    Michele is a very nicely designed hotel in authentic Bosnian style. Service and staff are excellent. Special appraisal for the head of reception Alma: very representative, helpful, customer friendly and intelligent. Any ***** hotel will be glad to have her as Chief of the Reception team!

    Stayed in April 2017

  • Reviewed: 22 April 2017

    9.2
    They try to make the Interieur old fashion , succesfull ,...
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Ugly Outside, breakfast Balkan special , ...( but nice people!)

    They try to make the Interieur old fashion , succesfull , beautiful. Roos was tall. Because of winter temperatures in April they gave us extra heaters. Concrete building. Ugly Outside. Nice Inside. Nice friendly people. Shuttle to Airport was nice, but to expensive, take a taxi.

    Stayed in April 2017

  • Reviewed: 29 January 2017

    5.4
    Our car couldnt fit in the narrow hotel garrage entry so we...
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Our car couldnt fit in the narrow hotel garrage entry so we parked infront of hotel with camara survelianse. Next morning the window on our car was broken and ee were robbed. All our skii clothes were taken.We had 1000 euro of damage. Terrible expirience

    Stayed in January 2017

  • Reviewed: 4 November 2016

    9.2
    I loved the hotel.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location closer to walk street

    I loved the hotel. It was an uphill climb from the walk street about 4-5 flights of street stairs . Taxis are cheap $ 2.50 so we ended up walking and taxis at night. Breakfasts were great made to order omelette..especially nice staff very helpful spoke great English. We will return and stay here again Sarajevo is a wonderful inexpensive city with delightful people who have been through so much.....food is the best in the balkins

    Stayed in November 2016

  • Reviewed: 24 October 2016

    5.8
    the front desk staff was very kind and helpful and the bed...
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    the breakfast wasn't the freshest and the hotel itself was very cold everywhere except our room.

    the front desk staff was very kind and helpful and the bed was very comfy.

    Stayed in October 2016

  • Reviewed: 16 October 2016

    9.6
    Great value hotel with boutique feel and family-run charm.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Good location, just 5 minutes from Cathedral. Lovely spacious comfortable room, with full bath. Lovely friendly helpful staff, great breakfast buffet. Beautifully decorated interiors with antique furniture.

    Stayed in October 2016

  • Reviewed: 4 October 2016

    10
    The only place to stay in Sarajevo
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 4 nights

    Honestly there was nothing about this hotel I didn't like.

    Easily one of if not the best hotel stays I have ever had. Not even sure where to begin. First off, the staff is so beyond lovely that it felt like you were staying with a family member and not at a hotel. The rooms are incredible, vibrant designs, colorful walls and decor everywhere. Beyond spacious rooms that were extremely quiet both inside and out. The beds are the beds you wish you had at home, so comfortable and the blankets were heavy and so warm for the brisk Bosnian nights. The breakfast was amazing every morning, was just an all around perfect stay to be honest. Such a gem of a hotel you'd really be a fool to stay anywhere else. THANK YOU FOR OUR AMAZING STAY EVERYONE AT HOTEL MICHELE!!! (from all the skaters that stayed last week)

    Stayed in September 2016

  • Reviewed: 26 September 2016

    9.2
    Amazing room!!!
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights
    • Submitted via mobile

    My only complaint, that probably only relates to the room in which we stayed, was the noise from the adjacent school. The kids play on that side of the building and the church bells went non stop at about 6 am. However it is well worth the price and decor to get this room - I cannot emphasize this enough!!!

    The room was one of the coolest, most unique that I have ever stayed in and the balcony was huge! The staff was perfect and breakfast was a great bonus!

    Stayed in September 2016

  • Reviewed: 22 September 2016

    8.8
    The hotel is very close to the old town.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The curtain could not fully block the view from the nearby residential building. Maybe this only applys to some rooms. Hope the hotel will improve the settings of the curtains.

    The hotel is very close to the old town. The decoration is unique and the room is very spacious. The staff are very friendly and helpful.

    Stayed in August 2016

  • Reviewed: 19 September 2016

    10
    Excellent hotel in Sarajevo city center
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights

    Customer service is excellent, especially service provided by Djeneta and Alma (lucky hotel owner to have these kind of workers). Top location - city center and walking distance from most of the city attractions; comfortable and clean room and bathroom; parking place provided free of charge; nice breakfast; good choice of TV channels; WiFi is provided free of charge and works with nice speed; mini-bar in the room; great value for money - do not miss this hotel if you are going to stay in Sarajevo...

    Stayed in September 2016

  • Reviewed: 15 September 2016

    6.7
    Basically a charming place with quite unusual decor and (in...
    • Leisure trip
    • Couple
    • Luxury Apartment (3 Adults)
    • Stayed 4 nights

    Too many things that were not quite OK, particularly in relation to the bathroom. Nobody told us that the city would switch off water supply during two consecutive nights.

    Basically a charming place with quite unusual decor and (in our case) a lovely terrace. Staff friendly - but sometimes forgetful.

    Stayed in September 2016

  • Reviewed: 15 September 2016

    10
    Superb hotel in Sarajevo
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing - all good

    Great location, so close to main sites in Sarajevo. Adjacent area safe. Great breakfast, great variety of food. Lovely rooms - spacious, clean. Staff incredibly helpful and thoughtful, take time to help with directions etc

    Stayed in September 2016

  • Reviewed: 7 September 2016

    10
    Quirky hotel in interesting part of town with outstanding service
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    Excellent location with top but reasonably priced restaurants nearby. Amazing decoration and really helpful staff who arranged tours , taxis and gave well informed ideas of places to go .

    Stayed in September 2016

  • Reviewed: 6 September 2016

    9.2
    The classic style and the room was very comfortable and...
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The classic style and the room was very comfortable and spacious. Staff was very warming and informative. Lived the recommendations. Felt safe and secure and super quite.

    Stayed in September 2016

  • Reviewed: 4 September 2016

    10
    Great art hotel close to the old town
    • Leisure trip
    • Group
    • Luxury Double Room
    • Stayed 1 night

    Absolutely stunning hotel with a luxuriously and artistically designed interior filled with some real art treasures. Our huge apartment on the top floor had interesting nooks and crannies with antiques and interesting ornaments. The staff are very friendly and efficient. The hotel is located very close to the main old town which is filled with small shops, bars and restaurants.

    Stayed in August 2016

  • Reviewed: 31 August 2016

    10
    Marvelous Michele !
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    We could only stay one night !!

    Jasmina gave us a wonderful reception then upgraded us to the gallery room. Two free cold beers topped it off. Her level of detail so good I thought she owned the place ! Best hotel of our trip Wonderful funky furnishings and an excellent ironing service. Very happy with hospitality.

    Stayed in August 2016

  • Reviewed: 27 August 2016

    8.8
    Excellent and spacious friendly hotel
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The lamps in the children's bedroom had no bulbs and both of my girls got tiny electric shock. Both were fine but this could have been prevented. However this did not prevent us to enjoy our stay.

    The staff are very friendly and did everything to make our stay more comfortable and pleasant. Would highly recommend this hotel. Central and a walking distance from the main centre.

    Stayed in August 2016

  • Reviewed: 23 August 2016

    9.6
    Excellent hotel
    • Business trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night

    It is uphill when coming from the city center so it might be a bit difficult for those who are not in shape.

    One of the best hotels in Sarajevo. Full of character. Very unique place. Our room (number 43) was amazing, around 60 sqm, and so nicely decorated. Close to city center (5 min). Staff is so polite and will cater for every request you might have. Such a treat for stay in Sarajevo. Highly recommend.

    Stayed in August 2016

  • Reviewed: 23 August 2016

    9.6
    Excelent value for money
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    A little bit hard to find location in one quite narrow street Parking slots are limited if there is a lot of guests.

    Everything was perfect. Room was clean, everything inside is new. Bathroom is perfect and clean. Staff is extremely kind and helpfull.

    Stayed in August 2016

  • Reviewed: 16 August 2016

    10
    Very nice holiday start!
    • Leisure trip
    • Family with older children
    • Luxury Apartment (3 Adults)
    • Stayed 1 night

    We liked everything. The only small suggestion would be to make clearer how to access the location. It was hard for us to find the hotel street, we being in Sarajevo for the first time.

    Great people at the reception, excellent Bosnian hospitality, spacious and beautiful apartment. Really enjoyed this hotel!

    Stayed in August 2016

  • Reviewed: 11 August 2016

    10
    A warm welcome in Sarajevo
    • Leisure trip
    • Group
    • One-Bedroom Apartment (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great room decorated in traditional style with ornate furniture, spacious and lots of character. The staff were welcoming from the point we arrived, through to the staff at breakfast who can make a tasty omelette in around 60 seconds, through to checking out where the receptionist gave us some great tips for places to see in Mostar. location excellent for exploring the city centre.

    Stayed in August 2016

  • Reviewed: 2 August 2016

    9.2
    Was meant to be £60 on the booking.
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Was meant to be £60 on the booking.com website ended up being closer to £65 due to having to pay in local currency with exchange rates etc. Not the end of the world but was expecting to pay £60.

    Stayed in July 2016

  • Reviewed: 18 July 2016

    9.2
    Old world charm in an interesting Sarajevo neighborhood
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff was exceptionally helpful. Hotel was charming, very much giving a feeling of old world Sarajevo. Breakfast was In a lovely dining room, a great variety of foods.

    Stayed in July 2016

  • Reviewed: 5 July 2018

    10
    excellent
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Absolutely marvelous people there, I totally recommend this hotel for accommodation in Sarajevo.

    Stayed in July 2018

  • Reviewed: 23 May 2018

    10
    Best welcome to Sarajevo
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful room, anazing view, great breakfast... but it was the staff that were outstanding, so friendly and went out of their way.

    Stayed in May 2018

  • Reviewed: 3 October 2017

    9.2
    Loved hotel Michelle; funky with a lot of character.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms a little cold.

    Unique hotel, a lot of character

    Stayed in October 2017

  • Reviewed: 30 September 2017

    8.3
    Staff could not have been more friendly or helpful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff could not have been more friendly or helpful

    Stayed in September 2017

  • Reviewed: 25 September 2017

    7.9
    Very friendly, helpful & welcoming place
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 2 nights

    The room was very dark

    The breakfast was wonderful

    Stayed in September 2017

  • Reviewed: 23 September 2017

    7.1
    Lovely Quirky hotel ..really nice staff
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hot water..had to be quick! Bed was unusual.

    Good location..massive room with a great balcony..interesting decor

    Stayed in September 2017

  • Reviewed: 6 September 2017

    10
    Extraordinary
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights

    Charming, beautiful and truly special place. Great service and location.

    Stayed in August 2017

  • Reviewed: 2 September 2017

    9.6
    Amazing
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No gluten free options for breakfast, otherwise a perfect stay!

    Fantastic staff that made everything to make the stay amazing. Beautiful building!

    Stayed in August 2017

  • Reviewed: 24 August 2017

    5.8
    Overall would not recommend
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Location in small alley Deceiving pictures Breakfast very poor Hotel empty

    Staff very helpful and curtios Close to city center

    Stayed in July 2017

  • Reviewed: 9 August 2017

    9.6
    Very friendly service with a smile, no complaints
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    Very friendly service, the best in Europe

    Stayed in July 2017

  • Reviewed: 6 July 2017

    9.6
    Beautiful interior.
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    Was quite difficult to find by car as lots of streets were one way.

    Beautiful interior. Room was very spacious. Staff were lovely. Very good price.

    Stayed in July 2017

  • Reviewed: 4 July 2017

    9.6
    Huge family room.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Location in narrow street

    Huge family room. Beautiful classic design.

    Stayed in July 2017

  • Reviewed: 21 June 2017

    8.8
    Good spacious room, although due to being overlooked blinds...
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Good spacious room, although due to being overlooked blinds would have helped. The buffet breakfast was amazing! Staff were wonderful.

    Stayed in June 2017

  • Reviewed: 20 June 2017

    7.9
    A good place to enjoy Sarajevo's old town
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights

    The staff was very courteous and helpful.

    Stayed in June 2017

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