The rooms can be a bit noisy (you can hear sounds from other rooms above you and the hallway very clearly) There is only 2 small elevators, which get crowded very easily so you have to wait long for the elevators because they are full (With suitcases only 4 people max can fit in and the hotel has 9 floors) By the door there is a sensor light that cant be turned off, so if youre sharing the room and have to use the bathroom at night the light will turn on and maybe wake up your friend/partner.

Hotel is very conveniently located next to antwerp central station, close to shopping centre meir, as well as alot of places to eat in the same street! It is very busy outside but i didnt hear aby outside noise from inside the hotel The staff are very friendly and helpful aswell!

Stayed in April 2024

The hotel attendants are not that friendly and I feel not welcomed as they are not smiling. The aircon is centralized so you cannot control it from your own room. Normally, hotels have serving water (bottled water) ready at your room but they don’t have unless you will request. The smell is not that good. It does not feel like I am staying in a four star hotel.

It’s so conveniently located near the Central train station of Antwerp.

Stayed in April 2024

The walls are a bit too thin - could hear people a little too well.

The location was so relevant and was so pleased to stay in the hotel. All the food locations close and the Antwerp Station just across the road.

Stayed in February 2024

There are very thin windows. Me and my partner had a street view and at night we could hear everything. From cleaning the streets to people talking. Also the ceiling is very thing so when someone moves something above you, you'll also wake up.

The room was very clean. It reached all of my expectations. The bathroom was great and there were little bags for the women. The shower was really good and there you could move the tv closer to the bed.

Stayed in February 2024

Nice hotel and very good location and good breakfast.

Stayed in December 2023

It is a hotel I have been going to since 1987. I love the place.

Stayed in December 2023

Lighting in room wasnt great

Location and staff were great

Stayed in October 2023

Smelled of old wet cigarette smoke.

Location location location!

Stayed in November 2023

There is a building site next door. Obviously it will eventually be finished but until then expect to be woken at 7am by drilling and banging on the right-hand side of the hotel. The hotel itself is also undergoing a refurbishment at the minute so the gym and the bar were closed...which the manager told us with perhaps more enthusiasm than was warranted.

The location was excellent... right next to the Centraal station on the main drag. Our junior suite had two large patio balconies looking over the Keyserlei which was lovely. The bed was huge and very comfortable. The heating was easy to switch on and quick to kick the temperature up.

Stayed in October 2023

There was no bar. They said it was to be refurbished but it didn't look like anything was happening. The restaurant was only open for breakfast. There was no information on the area - leaflets, etc.

The room was excellent and the cleaning staff were very efficient and friendly.

Stayed in October 2023

The room is looking a bit tired and needs re painting. The towels have seen better days. The beds were very soft and the mattress protector wasn't big enough so kept coming off causing the sheets to move. I ended up sleeping on top of the bed as didn't want to sleep on a bare mattress The 2nd toilet wasn't cleaned whilst here. For the size of the hotel the breakfast area is not big enough and is very cramped Drilling started at 7.30am waking us up. Not very nice when you are on holiday

The location is fab, right next to the train station and the Zoo, but you cannot hear any outside noise when in the room. We were given a bigger room than booked which was a nice surprise. The air con worked well and there was plenty of space. Breakfast was very good with a great selection

Stayed in October 2023

The check in time was wey out of time.

The location and the friendly staff

Stayed in September 2023

Nothing

Location I did a lot of rail travel being close to the station was a great help due to arthritis I can’t walk very far also all the bars and resteraunts were opposite

Stayed in September 2023

Our room didn't have paper tissue and toothbrushes .

Stayed in September 2023

-Not really clean,the pillow smells -Very noisy

-Super location -Very kind stuff on the reception

Stayed in September 2023

Lead image is misleading for those new to the city - it is the station, the hotel looks nothing like that. Room didn't have tea and coffee making facilities. I was on the 7th floor and the window opened fully inwards which I did flag to staff but it's concerning that it was ever the case as that is a death trap. They said they would ensure it will be fixed when flagged with them at checkout. I'd be apprehensive if I was there with kids.

The location was great and the room having a fridge was handy. The size of the room was also great and the staff were really friendly.

Stayed in September 2023

It was pretty small.

Not pricey, had what you need and beautiful

Stayed in July 2023

The Keyser hotel is nearby the Antwerp central railway station on lively street in the hart of Antwerp. It was a fine hotel with friendly personel. The breakfast was excellent, a lot to choose .

Stayed in September 2023

The late check out was great and bed was comfy. A little outdated for a hotel but a nice stay overall

Stayed in September 2023

Communication fault line with some rotating staff at the restaurant front desk. Even if they have to do their job, there is always a kinder way to communicate the message and that was lacking unfortunately.

A good variety for an appetising breakfast including some fresh fruits available to start a great morning. location with viewing of the life in the street provides the impression of having breakfast in vivid ambiance.

Stayed in August 2023

Rooms could do with a facelift a little . Wifi wasnt the best

Convenient location.

Stayed in July 2023

Bathing facilities

Location and price

Stayed in August 2023

Room was dark day and night. Shower door leaked.

Great location. Clean room. Efficient staff. Overall very pleased

Stayed in August 2023

The room had a unpleasant smell

The location was perfect

Stayed in August 2023