I'd prefer an easier method to unlock bikes, but not a big deal. Loved having free bikes as guests, super amenity!

Loved the nespresso machine in the room. It was easy to get in and out, and great location. Loved having access to bicycles. Perfect central location for walking and exploring Gent. Very stylish, simple and well appointed. Perfect place to stay! Wonderful!

Stayed in July 2025

parts of the room felt like they were still under renovation and looked unfinished.

Spacious room and bathroom. Room had views of the belfry tower. Easy walk into the main part of town. bikes were available for use if you wanted.

Stayed in June 2025

Room was on the small side but ok just for me. The bed was comfortable enough but it felt cheap and the mattress moved easily.

Great location - quiet street but easy walk to central Ghent. Beautiful lounge. Tea and coffee facilities. Very clean. I liked the tiny balcony which my room (number 3 ) had.

Stayed in July 2025

You can easily hear the other guests

The room has all the basic necessities

Stayed in July 2025

Nothing.

The common kitchen and dining area was great. The free coffee and machine were very welcome. The neighbourhood was very quiet with a handy express supermarket very close by. The host was very responsive and accommodating. The free bikes were a bonus too. 😀👏

Stayed in July 2025

This was perfect place for me and my wife. The room was cosy and clean. The location was also perfect. This place comes highly recommended if you stay in Ghent.

Stayed in June 2025

Shower didn't drain, all clogged with hair. Bathroom sink also very slow to drain

Cute room, great location, Nice light through windows

Stayed in June 2025

The little things were just lacking - the shower-head leaked, the soap was empty, there was no tourist info, the room was a little sparse, with no pictures or photos and just lots of bare, empty shelves, and the bikes could do with a bit of a smarten up, but none of this impacted hugely in my enjoyment of my stay.

The location was quiet and close to the centre. The room was large and with a nice, big walk-in shower. The in-room Nespresso machine was great for kick-starting the day. The ability to just borrow a bike was wonderful and I saw much more of the city as a result, however, the first one I took didn’t have working lights, something I didn’t spot until it was dark!

Stayed in May 2025

Mosquitos in the room.

Perfect location; central but quiet. Rustiq charm. Free bikes.

Stayed in May 2025

I can’t think of anything really

The place was comfortable located in a good area for everything to see in Ghent

Stayed in May 2025

Lovely room and bathroom was perfect. Great to be able to use the kitchen. Brilliant location and access to bikes for exploring on was an additional bonus.

Stayed in April 2025

Great location! We loved being able to use the bikes and make a simple meal in the kitchen. Also we really appreciated being able to make coffee and tea in the room. While we did not see staff they were very responsive and helpful. Beds were comfy, rooms were clean. We really enjoyed it. Only downside is that you can hear everything. One night some guests came back at 1am and were very loud. But with ear plugs we could get back to sleep. We’d happily stay here again!

Stayed in April 2025

Room was on the ground floor which was fine but some people might not like. There was an issue with other guests being noisy on the first night but the owner sorted that out quickly.

Nicely decorated, centrally located, easy to check in, decent size, cool that they have free bike rental.

Stayed in April 2025

No handrail on the stairs - we use a rope in our old cottage and it works very well

Excellent decor and bathroom

Stayed in March 2025

Nothing to not like, great accommodation.

We had a wonderful stay – the accommodation was a warm and comfortable base for exploring the city. It’s just a short walk to all the main tourist spots, yet also well-situated for venturing further. The room was a good size and had everything we needed. A lovely touch was the extra tea, coffee, milk, and even chocolate provided on the stairs leading up to the room. The shower was excellent, and having access to a shared room for preparing food was a real bonus, especially with a small supermarket just across the road. Although we didn’t use them, the free bikes are a great idea. If the weather had been warmer, we might have taken advantage of them, but honestly, we found Ghent small enough to explore easily on foot. Overall, a great place to stay – we’d highly recommend it!

Stayed in March 2025

Could do with a hand rail on the stairs.

We had a great stay at the Alphabet and bike. The room was a great size. Really good bathroom large shower.

Stayed in March 2025

It would be very useful to have a little bin in the room. Otherwise everything was perfect

The location was perfect. The owner very helpful he explained everything! Everything was perfect!

Stayed in March 2025

The high ceiling in the room, the funky decor. There is a common room you can use and bicycles. The temperature in the room was perfect. Relaxed vibes.

Stayed in February 2025

There were some construction works on site, on our last day and the workers were playing very loud music, which prevented us from having a good night sleep. But I do believe that this was only a one-time occurance.

The location was great, the atmosphere was cosy and the room was large and the beds were very comfortable. Plus, the free bikes made visiting the city even more enjoyable.

Stayed in February 2025

They should think about adding refrigerators and safe to rooms

Very clean, convenient location

Stayed in February 2025

I shouldn't say 'didn't like' but there is no elevator in the building so be ready for stairs.

great location! cosy room and friendly stuff.

Stayed in January 2025

Perfectly located. Marc's communications are excellent and everything was well explained.

Stayed in December 2024

I wasn't given access instructions until I was already travelling even though I was asking from the day before I got no response. Bit of a worry so I started looking for alternate accommodation while enroute in case info never came. Would have been ok if I had been told that instructions would come on the day but website said instructions would be provided in advance!

Room 1 perfect for a solo traveller or cozy for 2. Excellent shower, generous with good coffee and tea provision, great location, bicycles available!

Stayed in November 2024

Basically, we liked it so i don’t want to complain but Maybe the bathroom door could allow more privacy.

Good location Really liked having the bikes Breakfast area was vet convenient

Stayed in October 2024