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Reviews of Arass Business Flats

Plantin & Moretuslei 111, Antwerp District, 2018 Antwerp, Belgium

#56 of 76 Holiday rentals in Antwerp

Guests' Choice

Review score

Based on 247 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8

  • Comfort

    8

  • Location

    7.6

  • Facilities

    7.6

  • Staff

    8.2

  • Value for money

    7.5

  • Free WiFi

    8

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Showing 1 - 40

  • Reviewed: 29 June 2018

    7.5
    The room is big enough and clean.
    • Business trip
    • Group
    • Grand Apartment
    • Stayed 9 nights
    • Submitted via mobile

    The room is big enough and clean.It is very convenient for us to cook because of a small kitchen. The location is also good, about 10 minutes to central station by walk. There are several supermarkets nearby.

    Stayed in June 2018

  • Reviewed: 14 May 2018

    8.3
    Very friendly staff. Basic but clean
    • Leisure trip
    • Group
    • Penthouse Apartment
    • Stayed 1 night

    The reception hours at the weekend are a little short. We had to come back to the hotel earlier than planned to check in before the reception closed. This is the first time I've seen that situation.

    Winston on reception was excellent. Nothing was too much trouble. The accommodation is basic but clean.

    Stayed in May 2018

  • Reviewed: 13 May 2018

    6.7
    Nice appartment, tidy, spacious, clean.
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 2 nights

    Very noisy traffic, people ringing at the doorbell in the middle of the night.

    Nice appartment, tidy, spacious, clean. Near to the station and city centre . Car parking at location.

    Stayed in May 2018

  • Reviewed: 26 February 2018

    5.8
    Good, if basic is what you like. Don't expect luxury or any pleasant extras.
    • Leisure trip
    • Solo traveller
    • Duplex Junior Suite
    • Stayed 1 night

    I got a late check-out at € 30, still the cleaning lady came knocking twice disturbing my sleep! There is no coffee machine or not even a water cooker in the small kitchenette of the apartment/studio. The traffic noise from the street is very present and the apartment/studio is badly sound isolated in general.

    The apartment/studio was clean and spacious.

    Stayed in February 2018

  • Reviewed: 21 January 2018

    9.2
    Very comfortable flat, staff is really super
    • Business trip
    • Solo traveller
    • Penthouse Apartment
    • Stayed 3 nights

    The automatic check in is somehow quirky, but there is a 24/7 help that reach the hall in a few minutes in case of problem. I would have liked some tea/coffee for the kettle, vey little and basic equipment in the kitchen.

    The apartment was very spacious and well furnished, staff very friendly and dedicated: if you have a problem, they try their best to solve it!

    Stayed in January 2018

  • Reviewed: 4 January 2018

    3.8
    It was under duress, the neighbourhood was bad.
    • Leisure trip
    • Couple
    • Grand Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It was a nightmare, upstairs the noise all day up to midnight, was like a gang of howling gorillas, playing football and shouting. The apartment was very expensive,and it was in need urgently of redecorating and upgrade. neighbourhood was bad and we were accosted by drugged up or drunk individual.

    Size of apartment, large Jewish community, who were very pleasant.

    Stayed in January 2018

  • Reviewed: 14 August 2017

    9.2
    Nice stay with a couple of inconveniences
    • Business trip
    • Solo traveller
    • Duplex Junior Suite
    • Stayed 2 nights

    Not everything worked in room, no electric kettle in room. Very sloooow automated checking machine, it took over 20 min to checkin using this machine.

    Quite a big space in rooms Comfy beds

    Stayed in July 2017

  • Reviewed: 3 August 2017

    7.5
    Pleasant stay, OK accommodation.
    • Business trip
    • Group
    • Penthouse Apartment
    • Stayed 2 nights

    No instructions for the AC. Kettle and coffeemaker in bags under the sink. No furniture on the terrace. Reception closed at 5pm.

    The bed was comfortable and the shower great. The rooms were OK and the terrace was a godsend in the heat of the day although it didn't have any furniture.

    Stayed in August 2017

  • Reviewed: 16 July 2017

    6.7
    Positive
    • Leisure trip
    • Solo traveller
    • Duplex Junior Suite
    • Stayed 5 nights

    Negative Hotel is by the side of a main street and it is noisy at night. Air conditioner makes noise even if you switch off. ps, the room is bit of smelly.

    Positive room has a big size(duplex), a big super market is just opposite to hotel. self-checking is convenient(Dont be surprised if you see no reception after 5pm). Location to rail-way station is good(10mins wallking).

    Stayed in July 2017

  • Reviewed: 28 April 2017

    10
    Perfect accomodation for a stay in Antwerp either for business or pleasure
    • Business trip
    • Solo traveller
    • Duplex Junior Suite
    • Stayed 3 nights

    The Wi-Fi connection could have been stronger, otherwise nothing

    The location of the property to the main central station and tram routes made for easy commuting and meeting with colleagues Restaurants and other shops available close by, friendly multilingual staff

    Stayed in April 2017

  • Reviewed: 2 January 2017

    4.6
    Spacious business place to stay.
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 2 nights

    There were only 3 chairs around the table. We had to ask for a forth chair. The double bed was small. The kitchen had 4 glasses and 4 cups and 4 plates. Just enough. The atmoshpere was really business nothing cosy about the place.

    The apartment is very spacious. It's quiet.

    Stayed in January 2017

  • Reviewed: 23 May 2018

    5.4
    The appartment was right next to the main road, so very loud...
    • Business trip
    • Family with young children
    • Family Apartment
    • Stayed 6 nights
    • Submitted via mobile

    The appartment was right next to the main road, so very loud and hard to sleep... The reception closes at 5:30, it’s pretty early.

    Stayed in May 2018

  • Reviewed: 10 March 2018

    7.1
    Semi-blackmail warrantly letter not mentioned before.
    • Leisure trip
    • Group
    • Duplex Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Semi-blackmail warrantly letter not mentioned before.

    Stayed in March 2018

  • Reviewed: 9 March 2018

    9.2
    I had a pleasant and restful stay.
    • Business trip
    • Solo traveller
    • Penthouse Apartment
    • Stayed 2 nights

    Very cozy and comfortable accommodation! Convenient location. Pleasant staff.

    Stayed in February 2018

  • Reviewed: 5 March 2018

    10
    Nice room, nice people, great pleace!
    • People with friends
    • Duplex Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nice room, nice people, great pleace!!thank you!

    Stayed in March 2018

  • Reviewed: 29 January 2018

    8.3
    Supermarket across the street.
    • Leisure trip
    • Couple
    • Penthouse Apartment
    • Stayed 8 nights

    Supermarket across the street. Easy late check-in possible. Easy walking distance from central station.

    Stayed in January 2018

  • Reviewed: 24 January 2018

    6.3
    Unattractive, missing cosyness
    • Leisure trip
    • Couple
    • Grand Apartment
    • Stayed 1 night

    Unattractive, missing cosyness

    Stayed in January 2018

  • Reviewed: 16 January 2018

    8.3
    A good stay
    • Leisure trip
    • Solo traveller
    • Duplex Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The noise come from street.

    Staffs are friendly. A big warm room. Kitchen and bathroom are good.

    Stayed in December 2017

  • Reviewed: 4 January 2018

    9.6
    The location.
    • Leisure trip
    • Family with young children
    • Duplex Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    No dishwasher.

    The location. Spacious apartament for two.

    Stayed in December 2017

  • Reviewed: 11 December 2017

    7.9
    Quite centrally located.
    • Leisure trip
    • Family with young children
    • Duplex Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    No dishwasher. A little bit expensive, but in normal Belgium range price.

    Quite centrally located. Very comfy.

    Stayed in December 2017

  • Reviewed: 25 November 2017

    6.3
    One day was enough
    • Business trip
    • Solo traveller
    • Duplex Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Characterless and very basic

    Stayed in November 2017

  • Reviewed: 20 November 2017

    7.5
    Good apartment
    • Solo traveller
    • Duplex Junior Suite
    • Stayed 6 nights
    • Submitted via mobile

    The deposit it’s too expensive and they took 3 days to unblock my credit card after the check out. Should be in the moment of check out

    Good apartment

    Stayed in November 2017

  • Reviewed: 17 November 2017

    9.2
    very good living experience!
    • Business trip
    • Group
    • Duplex Junior Suite
    • Stayed 7 nights

    the room is really big, and furniture and equipment is very new . easy for cooking by yourself.

    Stayed in October 2017

  • Reviewed: 2 August 2017

    9.6
    Great!!
    • Leisure trip
    • Group
    • Family Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The consideration of the staff on choosing our room.

    Stayed in August 2017

  • Reviewed: 17 March 2017

    6.3
    Very nice woman at the reception
    • Leisure trip
    • Couple
    • Duplex Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Very nice woman at the reception

    Stayed in February 2017

  • Reviewed: 29 January 2017

    8.3
    Super spacious room, cheap indoor parking, walking distance...
    • Leisure trip
    • Couple
    • Duplex Junior Suite
    • Stayed 2 nights

    nothing

    Super spacious room, cheap indoor parking, walking distance from shopping center.

    Stayed in January 2017

  • Reviewed: 14 November 2016

    5.4
    confortable bed, 2 tvs, good shower
    • Leisure trip
    • Group
    • Penthouse Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Feels old and run down

    confortable bed, 2 tvs, good shower

    Stayed in November 2016

  • Reviewed: 3 September 2016

    8.8
    We enjoyed our stay
    • Family with young children
    • Grand Apartment
    • Stayed 17 nights
    • Submitted via mobile

    We liked the bedrooms We liked the living room It was large enough for five of us ..

    Stayed in August 2016

  • Reviewed: 28 July 2016

    4.6
    Very very bad stay away
    • Business trip
    • Solo traveller
    • Duplex Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    The hotel smells and the staff could not help... the Porter was rude.... I had a very bad experience in total

    Bad experience nothing was nice

    Stayed in July 2016

  • Reviewed: 24 July 2016

    7.1
    Location
    • Business trip
    • Solo traveller
    • Duplex Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Inconsiderate on their charge. Eg. They charge full days for days not used if you check out earlier

    Location

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 September 2015

    2.5
    - little mobile heater because heater broken
    • Leisure trip
    • Family with young children

    - little mobile heater because heater broken - open cables - water tap was not properly usable - balcony full of dirt and cigarette buds - Penthouse Suite description says that it was renovated 2014... but it still seemed dirty and not finished.

  • Reviewed: 14 August 2015

    7.1
    Spacious rooms, with modern furniture.
    • Leisure trip
    • Couple

    During the booking kingsize bed was confirmed. When arrived at the hotel, this was no longer an option and two single beds were provided. Very unprofessional, since a kingsize bed was specifically chosen during the booking.

    Spacious rooms, with modern furniture.

  • Reviewed: 26 April 2015

    5.8
    The apartment was big with a huge window, which I loved.
    • Business trip
    • Solo traveller

    Maybe a bit out from the center, usually took €12 by taxi, otherwise the metro was at 5 minutes away. No much around for the night

    The apartment was big with a huge window, which I loved. The bathroom has a nice shower.

  • Reviewed: 15 April 2015

    8.8
    Self contained, large spacious appartment, on site parking
    • Leisure trip
    • Couple

    Parking was a little expensive at 16 euros per night ...a better equiped kitchen would be good..eg Toaster, chopping board, wine glasses, more pots and pans.

    Self contained, large spacious appartment, on site parking

  • Reviewed: 1 April 2015

    7.9
    The hotel had an elevator, a night entrance, breakfast was...
    • Leisure trip
    • Couple

    We stayed in the Business Flats on the 2nd floor. The stairs were wonky. The shower was either too hot or too cold. The carpet had a stain. The air-conditioning wasn't working.

    The hotel had an elevator, a night entrance, breakfast was good and the staff was friendly. Our bed was so comfortable it was that awesome and made the bad things okay to live with for a short time.

  • Reviewed: 10 March 2015

    4.2
    Loaction was quite OK, the reception was also helpful.
    • Leisure trip
    • Couple

    Shabby, most of the furniture and kitchen appliances were broken. Shower was leaking, bathroom door couldn't be locked. Dirt fell from the exhaust in Kitchen.

    Loaction was quite OK, the reception was also helpful.

  • Reviewed: 10 March 2015

    3.8
    We arrived at 18h15, there was no reception service anymore,...
    • Leisure trip
    • Couple

    We arrived at 18h15, there was no reception service anymore, but there was a key ready in a box. The room was very cold, none of the heating possibilities worked. We immediately contacted the reception. They said they could do nothing. Even when I insisted they just told me that it was bad luck.. We had to complain at the desk the next morning. When we said this the next morning at the reception desk the person said she coud do nothing. There was no one available, no staff. I gave my card and asked to contact me ASAP. No one ever contacted me. UNBELIEVABLE but true.

  • Reviewed: 7 June 2015

    7.5
    The Location and duplex designs of Room and general room...
    • Business trip
    • Solo traveller

    front desk officer available for only 8am to 5pm.

    The Location and duplex designs of Room and general room settings.

  • Reviewed: 16 April 2015

    6.7
    Location and high view
    • Leisure trip
    • Couple

    Bad central heating no Airco and bad finishing touched on the walls

    Location and high view

  • Reviewed: 25 January 2015

    3.8
    Deposit demands on arrival.
    • Business trip
    • Solo traveller

    Deposit demands on arrival.

There are also 21 reviews without text. These impact the overall review score.

Showing 1 - 40

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