Avenue Louise 381-383, Elsene / Ixelles, 1050 Brussels, Belgium
#129 of 192 hotels in Brussels
Guests' ChoiceBased on 1049 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.5
Facilities
7.5
Staff
8.6
Value for money
7.6
Free WiFi
8.3
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End of dialog contentReviewed: 25 March 2024
Maria
UkraineNice hotel with a good location.
Stayed in March 2024
Reviewed: 22 March 2024
Marija
SerbiaVery cozy, and with a fantastic team! So helpful!
Stayed in March 2024
Reviewed: 20 March 2024
James
BelgiumThe only thing that's not up to the outstanding standards of everything else, was the breakfast. The selection was average, but the 'hot' food was not very warm at all. It was very noticeable, because all of the rest was so good!
Customer service, quality of room excellent, outstanding restaurant, quiet for a central location, own garage.
Stayed in March 2024
Reviewed: 20 March 2024
Rron
KosovoThere was a horrible smell from the carpet just outside my room.
Stayed in March 2024
Reviewed: 18 March 2024
Carolina
SwitzerlandThere were some noisy neighbors that were audible through the walls. The room was a bit dated but quite clean and overall okay.
The hotel is in a great location, close to public transport that runs regularly even on mornings/evenings/weekends. The breakfast was okay. Staff was great and very helpful with any questions :)
Stayed in February 2024
Reviewed: 15 March 2024
Vittomaio
ItalyFacilities were a bit old and not everything super clean. A bit expensive but overall ok.
Room was very big and people at the reception super nice and welcoming. Bed was very comfortable and quiet. Location was perfect for my needs.
Stayed in March 2024
Reviewed: 11 March 2024
Bruno
BelgiumThe bathtub, which doubles as a shower, is narrow
Nice hôtel with very good breakfast
Stayed in March 2024
Reviewed: 11 March 2024
Diana
FranceNo hot water when we got back late in the evening. The closet and furniture very old (so much noise when try to open and close). I could heard the people on the next level walking in the room. The tram is really noisy.
Staff was nice and helpful, room was clean.
Stayed in March 2024
Reviewed: 9 March 2024
Radenko
SerbiaLocation is very good. In general, we were satisfied with all aspects of service.
Stayed in March 2024
Reviewed: 21 February 2024
Marco
BelgiumThe room was too noisy cause of the tram passing by in front of the hotel. The windows should be soundproofed.
Excellent premises, decoration, room and bathroom size, location. Clean. Staff professional and friendly.
Stayed in February 2024
Reviewed: 19 February 2024
Yves
FranceTransport Emplacement Joli Cadre
Stayed in February 2024
Reviewed: 14 February 2024
Saieg
Netherlandsoutdated decor
location
Stayed in February 2024
Reviewed: 13 February 2024
Alexandre
PortugalLow light in my room. Plus a light bulb was broken. I didnt percieved the value I payed for an express coffee and a decaf. 9.5€ even in Brussels I think its too much. It is rated as a 4* hotel but a low 4* or a high 3* is fair. The noise in the room because of the tram is constant. There is an effort to isolate the windows but if you are very sensitive to noise you wont like that.
The common areas are good and cosy.
Stayed in February 2024
Reviewed: 12 February 2024
Dumont
BelgiumBroken hanger for the shower ==> unacceptable for a 100+ euros/night stay
Stayed in February 2024
Reviewed: 6 February 2024
Alarig
FranceWe can hear the neighbors if they are loud
Everything except the lack of sound isolation
Stayed in February 2024
Reviewed: 6 February 2024
Sergii
NetherlandsThe water in the shower was barely warm. It is also quite noisy in the late evening because of the trams passing close by
Good location close to FOSDEM, nice interior and friendly staff
Stayed in February 2024
Reviewed: 4 February 2024
Andrius
Lithuania1. This one kinda joke, but coffee was really bad (maybe because I'm not used to it, but it had sweat smell). Still, drinkable. 2. QR scan in lift sometimes works really hard, from what I understood in over 6 days, you need to touch the scan with the QR code card but even if you do, it sometimes does not read it, and you need to repeat it few times (could be my personal problem, not sure about that). 3. Bath is a bit small, if you take a shower, you end up hitting the shower pipe with an elbow or curtain in the other side.
I came for work so didn't spend much time in room but friendly staff, no problems with guests. Their working schedule fit my work time well, so they did cleaning while I was away and did not interrupt me when I was in the room. Kinda fit all my needs. Also, price was lower compared to other hotels near the place I came for work. The hotel is probably more fitted for couples who on holiday, but it fits for work also. On check-out, they offered to write all details about me and my company, so I didn't have issues with papers, which is really helpful.
Stayed in February 2024
Reviewed: 28 January 2024
Gj
BelgiumI was very disappointed to find he bath missing a plug just when I started filling the tub. Ended up having to take a shower instead.
Very spacious room. Quiet. Friendly staff.
Stayed in January 2024
Reviewed: 23 January 2024
Michal
Czech RepublicWe were looking forward to the restaurant in the hotel, but were not informed that it would be closed during our visit.
Style and design of the hotel
Stayed in December 2023
Reviewed: 23 January 2024
Soheil
LuxembourgThey didnt change the bed lening in second night of stay even though it was not clean !
Stayed in January 2024
Reviewed: 16 January 2024
Eduardo
PortugalThe hotel was a bit off centre from downtown, however there was a tram right by the door so you could go anywhere in Brussels from there. Be ready to take two buses from the airport to get to the hotel, or a taxi/uber but they're expensive.
The room was very spacious, clean and comfortable. The staff was very nice and helpful. The bathroom was nice, but the bathtub was a bit raised and hard to get into.
Stayed in December 2023
Reviewed: 13 January 2024
William
GreeceHotel although still good It could do with a refurbishment Is A little tired
Stayed many times years ago. Same classy hotel
Stayed in January 2024
Reviewed: 13 January 2024
Laurence
BelgiumNothing
VERY GOOD situation in the center of Brussel. Great comfort with lovely decoration kind people at the reception Good balance beetwen the prices end the accomodation
Stayed in December 2023
Reviewed: 30 December 2023
Okon
United KingdomN/A
The staff were extremely accommodating and remedied any small problem with a smile on their faces and in a genuine way. The Head Manager of the weekend (29/12/2023 - 30/12/2023 is an outstanding man and came to our aid when all Eurostar trains to London were cancelled and we needed a room. Superb 👏🏾
Stayed in December 2023
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