Nothing really

Room really comfortable and the staff top notch, excellent parking.

Stayed in April 2024

location of the hotel is amazing, the view to thw river is beautiful, and staff is very friendly

Stayed in March 2024

We got there about 30 minutes before check in and the receptionist told us we had to wait - it was 2.30 pm. Another receptionist came on and we asked her and she found us a room straight away.

Lovely location overlooking the river and a lovely hotel.

Stayed in February 2024

Nothing

Welcoming Very new/ renovated modern

Stayed in February 2024

Restaraunt food

The room was unclean Wooden storing sticks left on room floor Bathroom not clean

Stayed in February 2024

The room was too hot and you couldn’t open the window fully.

Fantastic view from our bedroom.

Stayed in February 2024

Free overnight parking nearby with a parking disc supplied by the hotel. On the riverfront with great views of the river. Spacious room

Stayed in January 2024

Very comfortable hotel with modern facilities and comfortable / recently renovated rooms. Breakfast was great with wide variety of choices. Small gym but not at all busy, and the wellness centre looked good, but didnt try. Parking was eay on the main road, no need to pay for the Casino parking.

Stayed in January 2024

Pillows are too low.

Stayed in January 2024

Nothing

Very nice hotel, we had a room on the 3rd floor with a great view of the river

Stayed in January 2024

When we arrived one towel was dirty , we explained at the reception but no action , so we tried to call the reception from our room but the phone was disconnected , the cable was broken ! Thank the manager at the reception everything was done in just 10 min .. the bathroom was not so clean . Shampoo and conditioner was empty .

Breakfast , welcoming reception . Wonderful terrace and view.

Stayed in December 2023

Cold , not very clean bathroom.

Excellent Breakfast .

Stayed in December 2023

Nice view on the river

Stayed in October 2023

Parking is a little hit and miss, especially at peak times

Fabulous hotel (and fairly newly built as far as I can tell) right on the river and below the Citadel, Namur. Really pleasant environment. Casino next door too if that floats your boat ;-) I would highly recommend and I will definitely book again if I'm in town.

Stayed in October 2023

I did not really have time to check out exactly where the hotel was etc - it is on kind of a main street (constant cars passing, even at night) right in/above a casino. I had a free upgrade to room 139 with view on the water (but then also the street which I did not know...) and heard the announcement etc of the casino in the room with everything closed...). So it was not really quiet even at 11 pm :( In the bathroom I would have appreciated some toiletries - especially as the vending machine they provide on the second floor was nearly empty :( The TV had no "normal" channels, just Bloomberg, CNN etc. The "do not disturb sign" to put on the door was missing.

Big room and large comfy bed, separate toilet. Big shower - but slippery...Free water to drink.

Stayed in October 2023

Food in restaurant lacked flair. Staff hanging around and smoking outside the front entrance is a rare sight in a good hotel. They have a lot as it is a casino complex. It is not in the centre but accessible on a decent day (we had 33 degrees and it seemed had too far to walk really. )

Lovely staff and the terrace restaurant is nice. Corner room was well equipped and modern with great views. Very quiet tested by large wedding party on the other side of the river! Parking is not too expensive and has large spaces. Stairs to lower level only. Breakfast was great on the terrace overlooking the river (ignore the road below!)

Stayed in September 2023

Could have been more generous especially in upgrade room with toiletries (no cotton buds etc or dressing gowns ) and also mean on the tea and coffee supplies.

Location ~ with upgrade to riverside room good views

Stayed in September 2023

Super moment de detente

Stayed in August 2023

Room very good

Stayed in August 2023

The coffee machine didn't function properly.

The staff were polite and kind. The hotel was really clean and with high maintenance. The fitness and wellness center were highly organized, comfort, and with a great peaceful vibe. The breakfast was reachfull and delightful. Highly recommend this hotel.

Stayed in August 2023

Nothing

Location was excellent, had a superior double with river view. Staff very pleasant

Stayed in August 2023

The WiFi was terrible in the room. Basically unusable. The hotel is a good 10/12 minute walk to the town on a quiet street. My wife felt a little uncomfortable returning from the town at night although we saw no trouble.

The room is spacious and looks on to the river. Great bathroom also pretty big and an excellent shower. Tea/Coffee making facilities, a fridge and safe all made the room excellent. Air con was a god send. Private car park also very useful in Namur.

Stayed in August 2023

The Breakfast, very poor. We booked through Booking.com, we thought that the booking information was inadequate.

The location was good but, there was a good variety of breakfast but the cooked breakfast was very poor.

Stayed in August 2023

Na

Very friendly personnel

Stayed in August 2023