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Reviews of Hotel & Aparthotel Alize Mouscron 4 stars

Passage St. Pierre 34, 7700 Mouscron, Belgium

#3 of 6 hotels in Mouscron

Guests' Choice

Review score

Based on 358 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    8.4

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Showing 1 - 31

  • Reviewed: 11 April 2018

    7.1
    Complimentary breakfast is of good quality and the area as a...
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    At the moment there are significant roadworks in the centre of Mouscron and with the one way system in place it is quite difficult to get to the hotel.

    Complimentary breakfast is of good quality and the area as a whole is quiet despite being central.

    Stayed in April 2018

  • Reviewed: 2 February 2018

    6.3
    OK for a short stay
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    There was nothing but shower gel in the bath: the box with some extra things (like a dose of shampoo) was empty. The staff was there not to do their best, but to provide the required minimum of service and nothing more.

    The bed was quite comfortable (surprisingly nice pillows). The room was clean and it had all the necessary basic stuff: an iron board, a fridge, a safe, etc. The served breakfast is alright: there's quite a variety of fresh local products, which is pleasant.

    Stayed in January 2018

  • Reviewed: 7 January 2018

    6.7
    Good wifi and breakfast
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Basically not possible to park around for free and hotel charges for the parking in the hotel. I think it is a bit overpriced for what it offers.

    Good wifi and breakfast

    Stayed in December 2017

  • Reviewed: 19 December 2017

    8.3
    Modern, comfortable hotel in a good location with secure parking. Great for my short stay.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Corridor and room in dark requiring me to use my phone torch app to locate the slot in the room to activate the electricity.

    Secure parking in an otherwise impossible town to park (at the time I arrived). Breakfast was plentiful and varied.

    Stayed in December 2017

  • Reviewed: 2 August 2017

    9.2
    Lovely quiet location just round the corner from the main...
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No"normal" tea/milk in the room, only fruit tea and coffee with powdered creamer. There was tea at breakfast, though.

    Lovely quiet location just round the corner from the main town square. Excellent breakfast and friendly staff. We really enjoyed our stay :)

    Stayed in August 2017

  • Reviewed: 9 February 2017

    7.9
    Breakfast was very good.
    • Business trip
    • Solo traveller
    • 2 rooms
    • Stayed 1 night

    Heating in the room was poor, it was -6ºC outside and the heating would not go higher than 20ºC. Also no heating in the batroom.

    Breakfast was very good. Staff was very nice and solicitous. Room was very clean and confortable. Enough for a business trip

    Stayed in January 2017

  • Reviewed: 10 October 2018

    9.6
    A very good place to stay - just off main square.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Bathroom door handle not secure. Tissue box fell off wall.

    Very good breakfast. Helpful staff. Good location.

    Stayed in October 2018

  • Reviewed: 3 October 2018

    7.5
    No hot water.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    No hot water........

    Stayed in October 2018

  • Reviewed: 15 July 2018

    9.6
    Very comfortable bed and breakfast went down well.
    • Leisure trip
    • Couple
    • Bridal Suite
    • Stayed 1 night

    Nothing

    Very comfortable bed and breakfast went down well. We arrived very late and the staff were really helpful making check in super easy :-)

    Stayed in June 2018

  • Reviewed: 20 April 2018

    9.6
    Handy for the old town square
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    They leave the hot breakfast sitting too long. Parking places a bit tight.

    Clean comfortable. Great value for money

    Stayed in March 2018

  • Reviewed: 30 January 2018

    9.6
    Very nice hotel great breakfast
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking bit of a pain with a van

    Very nice hotel great breakfast

    Stayed in January 2018

  • Reviewed: 20 October 2017

    3.8
    Not clean at all see the mattress photo
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Not clean at all see the mattress photo Not good breakfast Very old hotel and not taken care of

    Stayed in October 2017

  • Reviewed: 29 September 2017

    8.8
    Wonderful town+ wonderful people, good hotel BUT overpriced
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The price is extreme. More competion is required in Mouscron

    Everything except the price

    Stayed in September 2017

  • Reviewed: 22 August 2017

    10
    Friendly & thoughtful hotel staffs;
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Friendly & thoughtful hotel staffs; though not always at the reception, they will respond well soon enough.

    Stayed in August 2017

  • Reviewed: 4 June 2017

    10
    Everything was perfect.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect....

    Stayed in June 2017

  • Reviewed: 8 April 2017

    7.5
    Short sporting stay
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    No complaints at all.

    I loved this hotel. Staff were friendly and the hotel was well-appointed and stylish. The restaurant and food were excellent.

    Stayed in April 2017

  • Reviewed: 22 March 2017

    4.6
    cold water in the shower and heat system does'nt work
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    cold water in the shower and heat system does'nt work

    Stayed in March 2017

  • Reviewed: 23 February 2017

    5.8
    Bad service all personel seems to hide somewhere till you...
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bad service all personel seems to hide somewhere till you call

    Stayed in February 2017

  • Reviewed: 21 January 2017

    9.6
    excellent first stay here, great staff and nice hotel will be back
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    nothing

    Breakfast was nice, parking was easy, room was great, prices in the bar very good

    Stayed in January 2017

  • Reviewed: 23 October 2016

    7.5
    Near the central square
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Near the central square

    Stayed in October 2016

  • Reviewed: 17 October 2016

    7.5
    Good wifi-connection / comfortable bed
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Staff weren't too friendly / dreadful choice of music during breakfast

    Good wifi-connection / comfortable bed

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 February 2016

    7.5
    There is always when I am there a relatively long queque for...
    • Business trip
    • Solo traveller

    There is always when I am there a relatively long queque for hot beverages in the morning, because coffee and tea can be made only at one machine. This could be made more efficient. It would save time in the morning.

  • Reviewed: 17 April 2015

    7.9
    A really good value hotel, centrally located off...
    • Leisure trip
    • Group

    Nothing.

    A really good value hotel, centrally located off Mouscron's square. On-site secured parking (small extra charge); good breakfast; pleasant bar with good beers; clean and refreshed room with pleasant decor; everything worked; attentive employees.

  • Reviewed: 17 May 2016

    9.6
    Lit King size
    • Leisure trip
    • Couple

    Le parking

    Lit King size

  • Reviewed: 1 December 2015

    10
    Friendly staff.
    • Leisure trip
    • Couple

    Friendly staff. Good breakfast buffet. Good location. Parking on street around corner from hotel. Nice restaurants close by.

  • Reviewed: 29 October 2015

    8.8
    Very friendly and helpful staff.
    • Leisure trip
    • Group

    Nothing

    Very friendly and helpful staff. Good location for the town. Good size room.

  • Reviewed: 19 October 2015

    8.3
    Staff were great.
    • Business trip
    • Solo traveller

    No restaurant!

    Staff were great. Room clean and comfortable.

  • Reviewed: 11 August 2015

    7.9
    It's location and helpful staff
    • Leisure trip
    • Couple

    It's location and helpful staff

  • Reviewed: 14 April 2015

    8.3
    very helpful staff
    • Leisure trip
    • Solo traveller

    very slow wifi

    very helpful staff

  • Reviewed: 15 February 2015

    10
    The room was immaculate
    • Leisure trip
    • Couple

    Parking - we had to park on the road because the car park was full

    The room was immaculate

  • Reviewed: 27 January 2015

    10
    Room and friendliness of staff
    • Leisure trip
    • Group

    Having to leave

    Room and friendliness of staff

There are also 14 reviews without text. These impact the overall review score.

Showing 1 - 31

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