Avenue Louise 91-93, 1050 Brussels, Belgium
#15 of 193 hotels in Brussels
Guests' ChoiceBased on 662 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
8.9
Staff
9.3
Value for money
8.5
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 15, 2024
Joana
BelgiumThe room was very pretty, comfortable and clean. The room was very quiet too and we slept like babies. The staff was super friendly and helpful. The position was also very central, close to every public transportation and a lot to do by foot.
Stayed in April 2024
Reviewed: April 14, 2024
Oğuz
TurkeySpacious and comfortable rooms, private parking
Stayed in April 2024
Reviewed: April 12, 2024
Samuel
United Kingdomlocation and views weren't great but the centre is crowded so what do you expect.
Nice breakfast, clean rooms. Even a free upgrade. Nice place.
Stayed in March 2024
Reviewed: April 10, 2024
Hamid
United KingdomHave a little toys for children.
Room has plenty of spaces. Location is close to the high street and the main train station.
Stayed in April 2024
Reviewed: April 8, 2024
Rachael
IrelandI really don't like the bright pink and green shower / shampoo gels, they make the place look cheap.
The rooms are great, spacious and clean.
Stayed in April 2024
Reviewed: April 8, 2024
Qing
SwedenVery good hotel, nice place close to center, close to shops, but not a crowded area. If rent a car, it is easy to find a parking place close to the hotel after the working hours.
Stayed in April 2024
Reviewed: April 7, 2024
Alfons
United KingdomVery expensive breakfast
Very good location
Stayed in April 2024
Reviewed: April 6, 2024
Audray
IrelandI’ve had multiple stays here and I’ve never been disappointed, everything is up to standard and the hotel is within a short walking distance to city & connected to metro/bus/tram lines
Stayed in April 2024
Reviewed: April 5, 2024
Odd
NorwayVery noisy personal. Better in Norway were i can enjoy breakfast in quiet surroundings, not like in this hotel. The cook, breakfastpersonell and reception came to the restaurant to tell jokes to eachother and laugh so loud that i find it inappropriate to the guests
Food was ok.
Stayed in April 2024
Reviewed: April 4, 2024
Eleonora
United KingdomGot a quiet big room at the back of the building. It was clean. The bathroom was slightly outdated but very clean so never mind. Comfortable bed. Did not eat breakfast at the hotel.
Stayed in April 2024
Reviewed: April 4, 2024
Angelica
IrelandThe toilet had an unpleasant smell may be due to no ventilation in the family room.
Great stay ! Super helpful and friendly staff. Great location easy to get around the city. Beautiful hotel busy plenty events going on.
Stayed in March 2024
Reviewed: April 3, 2024
Oliver
United KingdomI would have liked to have seen some more local dishes on the menu. When I visit a foreign country I like to experience the culture. I foudn the menu to be a little bit generic
The staff at the hotel were excellent. The hotel is located in a nice area walkable distance to all the main attractions. Our room was really nice. Spacious and modern with a huuuge bed and luxury bathroom suite. The hotel bar is lovely and has some great staff. The dinning menu was limited but sufficient after a late check in.
Stayed in March 2024
Reviewed: April 2, 2024
Sebastian
GermanyEverything
Stayed in April 2024
Reviewed: April 2, 2024
Sebastian
GermanyBreakfast was excellent, the gym was great, service was lovely and rooms were spacious and very cozy. Overall a super stay in Brussels!
Stayed in April 2024
Reviewed: March 25, 2024
Carolina
ItalyThe rooms are spacious and the location is perfect!
Stayed in March 2024
Reviewed: March 18, 2024
Solveig
NorwayNo plastic bags in the rubbish bin (both in room & bathroom) felt a little strange. I didn't want to throw my empty salad box because I felt like I was making the rubbish bin more dirty.
Room was bigger than I expected. Very clean. Good location.
Stayed in March 2024
Reviewed: March 15, 2024
Lukas
Germanyawareness and kindness of the employees
Stayed in March 2024
Reviewed: March 13, 2024
Miltos
GreeceVery clean and comfortable room, polite and helpful staff. Overall very very good.
Stayed in March 2024
Reviewed: March 11, 2024
Iaroslav
UkraineVery good location, comfortable rooms and nice facilities.
Stayed in March 2024
Reviewed: March 10, 2024
Elena
GermanyBathrooms might look a bit old.
Excellent location close to the EU institutions and the business life of the city as well as the main shopping street. Staff is professional and nice. Rooms are very big. I have been even upgraded without asking. Breakfast is very good with a lot of variety and good quality food. Plenty of space to relax in a nice and relax environment.
Stayed in March 2024
Reviewed: February 29, 2024
Yuen
NorwayThe bathroom door is transparent, lacking privacy in a way.
Staffs were polite and helpful. Spacious family room with big bathroom, functional bathtub and separate toilet.
Stayed in February 2024
Reviewed: February 29, 2024
Vd
PortugalThe bathroom only had a bath tub, didn't had a shower. I almost needed to take a shower in the tub kneeling because my head would be touching the upper shower. It would be appreciated if the hotel would ask what people prefer when it comes to the bathroom and if there is any availability for it, offer that to the customers.
I really enjoyed the hotel location, it's decoration, it's confort, the bar! I also enjoyed the breakfast very much, with lots of food options! Rodrigo and Filipe at the front desk were great!
Stayed in February 2024
Reviewed: February 22, 2024
Alexander
GeorgiaLarge rooms, comfortable beds
Stayed in February 2024
Reviewed: February 21, 2024
Spaatz
IrelandWas very generously upgraded to a large family sized room without asking. Hotel was chosen by my employer and I can see why. Met every one of my needs and had kind staff. Conveniently located next to the tram stop, adjacent to night shop and delivery services and has an excellent bar / restaurant on the ground floor. Many thanks for making a business trip enjoyable!
Stayed in February 2024
Font-Romeu, France
Argelès-sur-Mer, France
Monterrey, Mexico
Spišská Nová Ves, Slovakia
Montevideo, Uruguay
Hanoi, Vietnam
Haputale, Sri Lanka
Wadebridge, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content