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Reviews of Hotel Bütgenbacher Hof 4 stars

Marktplatz 8, 4750 Butgenbach, Belgium

#2 of 8 hotels in Butgenbach

Guests' Choice

Review score

Based on 388 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.2

  • Location

    9.2

  • Facilities

    9.3

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    8.9

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Showing 1 - 29

  • Reviewed: 25 March 2018

    • Leisure trip
    • Couple
    • Double Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    Cleaning . When we arrived , in the room there were some bones of olives inside a cup. Also, we found a plastic bottle of water empty on the desk. ( date 23/03/2018- room 19)

    Spa, gym, relax

    Stayed in March 2018

  • Reviewed: 1 August 2017

    • Leisure trip
    • Group
    • Single Room
    • Stayed 4 nights

    Nowhere comfy to sit in the room apart from the bed

    A small hotel located in a quiet town, handy for lovely countryside or, in our case, Spa Francorchamps. Comfortable stylish clean rooms and very friendly staff (English very much in third place after German, French and Dutch, but we got by fine) What really sets it apart is the fantastic food; well above the standard you might expect. The choice for breakfast is ample but the dinners are very special and, consequently, a little expensive (there is also the option of bar food at more 'normal' prices). It is quite experimental (olive and tomato ice cream with veal in aspic) but we enjoyed everything they put before us. It certainly goes down well locally, as there were probably just as many people eating who were not guests as were.

    Stayed in July 2017

  • Reviewed: 28 July 2017

    • Leisure trip
    • Solo traveller
    • Double Room - Annex
    • Stayed 2 nights
    • Submitted via mobile

    Management and staff are very friendly and helpful. Moreover, they are fluent in German, French, Dutch and English! The room I got was spacious and very clean with a nice bathroom. I really appreciated the welness area that is absolutely magnificent. Breakfast is spot on and the restaurant serves excellent food.

    Stayed in July 2017

  • Reviewed: 4 July 2017

    • Leisure trip
    • Family with young children
    • Double Room - Annex
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Super friendly and kind staff! Restaurant is extremely good! Perfect service! Baby-and children-friendly hotel! Very clean and comfortable room! Great breakfast! We will return again!

    Stayed in July 2017

  • Reviewed: 29 April 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Bar and restaurant were closed, as were most other restaurants in Bütgenbach, so difficult to find a place for dinner. On the 2nd day we stayed there was nobody attending the breakfast area.

    Nice location close to the lake with many possibilities for hiking and also walking distance to restaurants and shops in town. Room facilities were very new with nice, modern decoration. Great indoor pool.

    Stayed in April 2017

  • Reviewed: 21 January 2017

    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights

    Spa-facilities like these are rather exceptional in Belgium but they could use an upgrade. Same for the rooms in the annex, but that is going on as we witnessed.

    The overall service is excellent, the staff friendly. The restaurant is great, the food and the service. Prices are correct. Having such a nice smoking lounge is an asset one rarely meets. Hotel well located and quiet, excellent temperature control (outside was -12, but inside super).

    Stayed in January 2017

  • Reviewed: 10 December 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Slight smell from the drain in the bathroom, duvet a bit too thick.

    Lovely village, free and easy parking, tasteful interior decoration including Christmas decor, nice restaurant and lounge, free wife everywhere.

    Stayed in December 2016

  • Reviewed: 8 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The opening of the wellness area only at 2 PM is a bit of a shame.

    All was good: - Nice room - Indoor pool is great - Simple but nice wellness facilities - Good breakfast

    Stayed in September 2016

  • Reviewed: 31 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The way the English cocker spaniel of the owner looked. Needs to be groomed soonest! (sorry - I'm a spaniel expert...)

    Excellent diner food, excellent breakfast, comfy bed - bedroom beautifully designed (bathroom separate from toilet)

    Stayed in July 2016

  • Reviewed: 8 June 2018

    • Leisure trip
    • Solo traveller
    • Double Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    Everything was really great. Very kind and helpfull employees.

    Stayed in June 2018

  • Reviewed: 5 February 2018

    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    State of the art in hospitality !

    Stayed in February 2018

  • Reviewed: 3 November 2017

    • Leisure trip
    • Couple
    • Double Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    Noisy hallway in annex building

    Friendly and professional staff, amazing food, nice spa/ wellness area, spacious room

    Stayed in November 2017

  • Reviewed: 22 September 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent, quiet clean room, very good facilities

    Stayed in September 2017

  • Reviewed: 14 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Beautifully located and decor and food excellent.

    Stayed in July 2017

  • Reviewed: 31 January 2017

    • Leisure trip
    • Couple
    • Special Offer - Standard Double Room with Gastronomic Package
    • Stayed 2 nights
    • Submitted via mobile

    Old fashioned bathroom.

    Excellent breakfast and very friendly staff.

    Stayed in January 2017

  • Reviewed: 25 January 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    room was a bit older than pictured and expected

    staff excellent and accomodated all requests, spa and pool, restaurant good

    Stayed in January 2017

  • Reviewed: 13 November 2016

    • Leisure trip
    • Group
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Alles was super

    Het gastr.weekend was in 1woord zalig

    Stayed in November 2016

  • Reviewed: 30 October 2016

    • Leisure trip
    • Couple
    • Double Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    Alles top, toprestaurant, welness, kamers

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 7 February 2016

    • Leisure trip
    • Couple

    I really don't know

    Room very good, nice bed not too hard or soft. Breakfast very good en special the wellness was perfect. Nice serre and good diner for reasonable prices.

  • Reviewed: 8 December 2015

    • Leisure trip
    • Couple

    I stayed in this hotel last year and I had a much better feeling. Older rooms need to be renewed, tails were damaged in our bathroom. No shampoo nor conditioner was provided. Dinner was ok, not excellent.

    SPA

  • Reviewed: 20 October 2015

    • Leisure trip
    • Couple

    The fact that you HAD to take the gastronomical package in the weekend. The normal menu is more than okay, we do not like to sit at the table for more than 2 hours.

    The atmosphere, very good wellness and pool, the calm, the quality of the food, the quiet location, the room, the beautiful bar and restaurant, the fact that every employee speaks also dutch and french,the vennbahn for bikes.

  • Reviewed: 15 May 2016

    • Leisure trip
    • Couple

    Dated 70s style Bavarian room, brown and dark. Restaurant style stiff and formal and very pricey wine by the bottle.

    Good food and location

  • Reviewed: 5 November 2015

    • Leisure trip
    • Couple

    Hotel staff are excellent, the food very good. Very nice swimming pool.

  • Reviewed: 22 September 2015

    • Business trip
    • Solo traveller

    Food is truly exceptional. Very clean and staff very friendly.

  • Reviewed: 9 August 2015

    • Leisure trip
    • Family with young children

    We had to wait for more than a hout before the main dish was served after the first course.

  • Reviewed: 6 August 2015

    • Leisure trip
    • Family with young children

    Staff, facilities, breakfast

  • Reviewed: 27 June 2015

    • Leisure trip
    • Couple

    As all continental hotels - no tea/coffee facility in room!

    Attitude of staff and general condition and cleanliness of hotel

  • Reviewed: 2 May 2015

    • Business trip
    • Solo traveller

    Pool, gym, sauna a lovely surprise. Staff very friendly.

  • Reviewed: 17 February 2015

    • Leisure trip
    • Couple

    Its the overall package of wellness, good food and location

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 29

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