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  5. Reviews of Zoom Hotel

Reviews of Zoom Hotel 4 stars

Rue de la Concorde 59-61, Elsene / Ixelles, 1000 Brussels, Belgium

#77 of 195 hotels in Brussels

Guests' Choice

Review score

Based on 362 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Submitted via mobile

    very nice stuff

  • Reviewed: 22 April 2024

    7.0
    That’s ok for one night
    • Leisure trip
    • Couple
    • Submitted via mobile

    1st floor, so we had the dark room with windows with inner view, could be noisy if open it. The room wasn’t cozy

    Location, size of the room

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Submitted via mobile

    /

    Large room, good wifi, location

  • Reviewed: 14 April 2024

    8.0
    Highly recommend- great location, lovely hotel
    • Leisure trip
    • Couple
    • Submitted via mobile

    Room was very hot

    Great location, really nice hotel.

  • Reviewed: 7 April 2024

    9.0
    Great property in a lovely neighborhood!
    • Leisure trip
    • Family with young children
    • Submitted via mobile

    I found it pricy, even if the city is expensive itself. Maybe there could be a simpler option for breakfast and make it cheaper as well.

    The hotel is lovely, staff was friendly and helpful and location was great next to to transport. The neighborhood is beautiful with restaurants and bars to relax. Also the room was spacious and clean, and the bed was comfortable!

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller

    Great location, friendly staff. Room nicely decorated.

  • Reviewed: 31 March 2024

    9.0
    Very nice hotel, centrally located
    • Leisure trip
    • Family with young children

    Breakfast is somewhat expensive but has variety.

    Rooms are nice, spacious and clean, beds very comfortable. Location is excellent. Staff was very helpful and friendly.

  • Reviewed: 25 March 2024

    8.0
    Nice place to stay relatively central in Brussels for measurable price.
    • Leisure trip
    • Couple

    Room was a bit small. Forgot in the room cosmetic bag with medicine. Asked for it 3 hours later and staff could not find it :(

    Vintage style, clean, quiet.

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Submitted via mobile

    Our room had a bright street light directly outside the window, however the blackout curtains mostly stopped it being an issue

    Well located modern hotel, friendly and helpful staff

  • Reviewed: 17 March 2024

    9.0
    Very nice hotel for a short trip to Brussels
    • Leisure trip
    • Couple

    The bathroom had no ventilation and the room got quite warm even though we turned off the heater, which might be a problem in summer. Our room was located on the first floor and the windows showed some sort of backyard. It didn't bother us but I guess, I can see why some people might say it's a little depressing?

    The hotel is easily reched by foot from the city centre but public transportation is also available near by. The room was clean and very big. Only disadvantage: For longer stays it might be useful to have some sort of cupboard. We booked the hotel very spontaniously a few hours in advance and when we arrived, everything was prepared and for us to check in. They even turned up the heaters in our room in advance to make it cozy. The staff was very friendly and helpful. I did not book the breakfast, so I can't comment on that.

  • Reviewed: 14 March 2024

    9.0
    Excellent boutique hotel
    • Leisure trip
    • Couple
    • Submitted via mobile

    Although a bright room and bathroom during the day, at night we found the lighting poor and inadequate (in both the room and bathroom). It was too dark to put on make-up, I could hardly see the outcome and could well have looked like a clown for all I know!! Secondly, there is a trip hazard outside room 203 - it might be an idea to mark this with coloured tape.

    It was wonderful returning to a warm, cozy room at night. The bed was terrific, spacious and comfortable. The bathroom was great and well tiled, and the shower was powerful and hot. We thought each member of staff we interacted with was excellent, helpful and friendly. We especially liked the extra touches provided by the hotel eg. perfume to try at reception, sweets on offer and the lovely fragrant water. The location of this hotel is also excellent, not far from a metro station and lots of amenities, and our room at the front was very quiet and peaceful. We loved it.

  • Reviewed: 21 February 2024

    7.0
    Good for a weekend or business trip
    • Leisure trip
    • Family with young children

    very expensive breakfast options

    Good area to explore the city. Quiet area. Good size rooms. Friendly staff at reception.

  • Reviewed: 18 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Submitted via mobile

    Great location. Great access to public transport system.

  • Reviewed: 14 February 2024

    8.0
    Good location, plenty of space, good price.
    • Business trip
    • Solo traveller

    The floors were weirdly creaky. Every step was very loud, which made me self conscious about moving around. The bath tub could've used a mat to make things less slippery. These were minor things.

    The location was good, partway between the city center and my travel destination to the south. It was easily accessible by tram and bus. There was food and shopping nearby, but the street we were on was nice and quiet.

  • Reviewed: 29 January 2024

    7.0
    Good
    • Leisure trip
    • Couple

    While ZOOM boasts a convenient location and stylish ambiance, there were a couple of notable drawbacks that affected my stay. One issue was the flooring, which emitted noticeable sounds when walked upon. This detracted from the overall comfort and tranquility of the room, especially during quiet moments. Additionally, the soundproofing of the rooms left much to be desired. External noise from adjacent rooms or the surrounding area could be heard quite clearly, disrupting the peace and quiet that one expects from a hotel stay. Despite these shortcomings, it still offers a pleasant experience overall, thanks to its prime location and modern amenities. However, improvements in sound insulation would greatly enhance the comfort and satisfaction of guests.

    Nestled in a prime location, ZOOM offers a perfect base for exploring Brussels. The modern space exudes sophistication and style, making it a delightful retreat after a day of adventure. With its sleek design and convenient location, This hotel is a top choice for travelers seeking both comfort and accessibility.

  • Reviewed: 11 January 2024

    9.0
    Nice calm stay, very good location.
    • Leisure trip
    • Family with young children
    • Submitted via mobile

    Our room shared a wall with a bar so it was a bit noisy. We understood that the breakfast was 20 euros per room per night but in reality it was the price per person per night so there was there a bit of a miscommunication there during check in. The breakfast is okey, could be better for the price point. The neighbourhood has plenty of options otherwise for breakfast or dining.

    Hotel has good location, the room was great size. I believe we were upgraded to an xl room which was appreciated as we travelled with a baby. Parking nearby possible. Overall very nice, calm neigborhood .

  • Reviewed: 8 January 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Submitted via mobile

    The breakfast was terrible with extremely high price. 20€ for person but lots of items were missing in breakfast, which they listed.

    The bed was comfy and room size is good enough.

  • Reviewed: 18 December 2023

    8.0
    Great!
    • Leisure trip
    • Solo traveller
    • Submitted via mobile

    It was too warm in the room, and noisy when the windows être open

    Staff, breakfast and location

  • Reviewed: 14 December 2023

    9.0
    Enjoyed our stay very much. Thank you!
    • Leisure trip
    • Couple
    • Submitted via mobile

    Nothing :)

    Location was perfect, breakfast was delicious

  • Reviewed: 10 December 2023

    7.0
    Thanks to zoom hotel
    • Business trip
    • Couple
    • Submitted via mobile

    Lift so slow and small capacity, the steps of stairs have different widhts. Lighting in the room are not bright.

    The price more economist than any hotel in that area. The hotel near my meeting place. The hotel room is spacious.

  • Reviewed: 3 December 2023

    9.0
    Great value for money
    • Leisure trip
    • Couple
    • Submitted via mobile

    This hotel was slightly more out of the city centre than I expected, roughly a 20 minute walk to grand place but There are lots public transport options very close by.

    The room was massive, very comfortable bed and great breakfast. The staff were always super friendly.

  • Reviewed: 18 November 2023

    8.0
    Decent and well located hotel
    • Business trip
    • Solo traveller
    • Submitted via mobile

    Location

  • Reviewed: 24 October 2023

    9.0
    Very nice one in a great area!
    • Leisure trip
    • People with friends
    • Submitted via mobile

    Nothing really to mention. Very good sound proof in the room towards the street and the bathroom. Not so much vs the common areas/stairs, which made the moments when the cleaning ladies where out of the room a bit noisy, but still.

    Great location, very friendly and helpful staff, 24h reception. Spacious room, very comfy bed. I would definitely return in my next visit.

  • Reviewed: 14 October 2023

    7.0
    Will be back again, esp if at normal rooom rates.
    • Business trip
    • Solo traveller
    • Submitted via mobile

    Very expensive for that particular night.

    Great location, quirky but attractive decor and wholesome breakfast (freshly cooked eggs and home squeezed orange juice.

Showing 1 – 25

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