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  5. Reviews of Crowne Plaza Brussels Airport, an IHG Hotel

Reviews of Crowne Plaza Brussels Airport, an IHG Hotel

Da Vincilaan 4, 1831 Zaventem, Belgium

#9 of 20 hotels in Zaventem

Guests' Choice

Review Score

Based on 352 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    We were with 4 in a room. The beds were not big enough

    I liked the hotel. It was very clean and friendly staff.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Bigger beds

    The room was good, the beds comfortable but a bit too small for a family room. You'd expect 2x King and we got 2x queen only. Breakfast was really good and offered a wide choice of food.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    9.0
    comfortable hotel with very helpful staff
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 3 nights

    breakfast relatively basic

    the staff was very helpful, comfort rooms, free shuttle bus to the airport, nice park behind the hotel to walk around; due to canceled flight I had to stay another night, the staff was helpful with information to solve the situation

    Stayed in February 2024

  • Reviewed: February 19, 2024

    10
    We always enjoy our stay in this hotel!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    One of our favorite hotel ! We enjoyed our time there with family. We come to this hotel many times per or every time we go for international flights. Wonderful service , comfortable and clean room , good breakfast and dinner in the restaurant, friendly staff!

    Stayed in February 2024

  • Reviewed: February 3, 2024

    9.0
    Great option near the airport
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night

    I'm not sure the thermostat was working, and the room was a bit cold as a result. The mini fridge was empty, but we had the option to call down to the reception and fill it up. However, as we got there fairly late and then set off early in the morning, that would've been too much of a hassle.

    Great choice for flying out early from Brussels. Superbly clean, excellent bed and bedding, large bathroom with good hair and body products. Very close to the airport and easy to get in and out. Parking free of charge. We left too early to check out the breakfast offerings, but by all accounts we would've had no complains in that respect, either. Very good soundproofing, we didn't hear any planes at all.

    Stayed in February 2024

  • Reviewed: January 26, 2024

    8.0
    Efficient business hotel
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good but lacks a bit of charme

    Staff booked me into quieter room as there was a function in lobby

    Stayed in January 2024

  • Reviewed: November 15, 2023

    9.0
    Excellent location and nice property
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    I asked for water bottles before I booked and they didn't leave in our room, even they didnt offer after. Beds are very little. Recepcionist should be more friendly, specially women.

    Excellent location, if you want to stay close from Brussels airport is the best option around. The property is very nice, clean, fancy and good service.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    8.0
    Great for an overnight stopover ahead of early flight
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Best sleep ever

    Stayed in November 2023

  • Reviewed: November 6, 2023

    8.0
    Nice for a short stay
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good breakfast & had a halal options for both breakfast & dinner.

    Stayed in October 2023

  • Reviewed: November 1, 2023

    8.0
    Good clean, functional hotel
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was easy to get to with the free shuttle bus from the airport. Handy for an early morning flight the next day. We arrived in the dark in the evening and also left in the dark early next day so didn’t see the surrounding area at all. Restaurant had a nice menu and was priced a little bit high but reasonably considering all.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    8.0
    Very Good
    • Business trip
    • Travelers with friends
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Food was not much variety. While breakfast had plenty of options, the night buffet was limited & food was just warm, not hot. Menu meals were better but takes a while to come. We preferred to stay out for food or even ordered in one evening.

    Very nice clean hotel near to airport (coach provided every 10mins) easy commute to & from airport to various destinations.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    8.0
    Not very responsive and didn’t return my money back
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The wardrobe was stuck - it doesn’t close , the lights kept turned on - I called but no body bothered to fix it - I payed 100 euros upfront they didn’t have me the money left in my account - they told me we will refund it back in a few days but they didn’t

    Clean and nice

    Stayed in October 2023

  • Reviewed: October 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Brackfast was not so good as i expected

    Stayed in August 2023

  • Reviewed: October 12, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Check out a bit early

    The hotel is clean

    Stayed in October 2023

  • Reviewed: October 11, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room with Park View
    • Stayed 3 nights
    • Submitted from a mobile device

    Not accessable roof bar, windows are permanently closed, too long wait for a check in (15-20 min)

    Free airport shuttle, awesome breakfast, quite and clean rooms bed and sheets.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    9.0
    Had a lovely stay… would have loved to stay longer.. & will come back with family.
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast could have been complementary.

    Convenient location close to Brussels airport with free airport shuttle bus . The entire staff were very helpful Clean hotel Comfortable rooms The restaurant food (Craft) was great.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    higher in price range

    Nice comfy bed, absolutely clean

    Stayed in October 2023

  • Reviewed: October 8, 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    - due to this is an airport hotel, it is hard to arrive centrum

    - Very nice view from room - Helpful reception staff - Clean room

    Stayed in October 2023

  • Reviewed: September 20, 2023

    9.0
    Great option near the airport, great for groups, have rare 2-bed rooms in Brussels
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    Didn't eat at the restaurant, but prices were very expensive.

    Room was large, bathroom had separate tub and shower. Got a room with 2 beds, which is hard to find in Brussels. fAirport shuttle was great - we arrived by train and took shuttle to the property. Grounds are absolutely gorgeous - on a park with a pond. Large vending machine with snacks, cheese, salami, wine, beer and the usual stuff. In room fridge.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    8.0
    Nein
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Pet are not allowed during breakfast only in the terrace

    The atmosphere and cleanliness of the hotel

    Stayed in September 2023

  • Reviewed: September 14, 2023

    8.0
    Good hotel near the airport for business
    • Business trip
    • Group
    • Standard King Room
    • Stayed 1 night

    Great breakfast, clean and comfortable rooms, correct staff. Excellent for business trip

    Stayed in July 2023

  • Reviewed: September 10, 2023

    7.0
    Good
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows kinda smelled bad

    Everything was fine

    Stayed in September 2023

  • Reviewed: August 22, 2023

    9.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast is good

    Stayed in August 2023

  • Reviewed: August 18, 2023

    9.0
    A great stay near Brussels airport
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was big, clean and well equipped. The staff were very friendly and helpful. The airport shuttle was a great bonus

    Stayed in August 2023

Showing 1 - 25

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