Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Domaine Des Hautes Fagnes 4 stars

Rue Des Charmilles 67, 4950 Ovifat, Belgium

#2 of 2 hotels in Ovifat

Guests' Choice

Review score

Based on 430 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.6

  • Location

    8.6

  • Facilities

    7.6

  • Staff

    8.3

  • Value for money

    6.9

  • Free WiFi

    8.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 39

  • Reviewed: 11 July 2018

    8.3
    Ideal hotel for hikers but also good for business trips that require a relax evening after busy day
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very good location, comfortable rooms, excellent staff. Good food in brasserie and restaurant. Lunch package for hikers on request for a small fee. Small swimming pool, sauna, hammam and jacuzzi available.

    Stayed in July 2018

  • Reviewed: 8 July 2018

    5.8
    Very disappointing
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The room, the brasserie, the lighting

    slow check in procedure. We are living on our bikes for a couple of years and therefore carry a reasonable amount of gear. It wasn't until we had loaded the luggage trolley and reached the lift, that we discovered it was out of order. We were on the 2nd floor. There is only one lift, and two stairwells. Even the cleaners have to carry their(big) trolleys up the stairs. It takes two people to do this. Eventually, approximately 60mins after arrival, we reached out room. (Two members of staff and the receptionist helped us to take everything upstairs). Very weird room design, lots of space, but so badly designed that actually not much room to move in there. Corridor lighting was also very poor. Everyone wandering around in the dark. Bright sunshine outside. We decided to eat in the brasserie, on the terrace. It was after all, a beautiful evening. Large terrace with precisely 4 tables out there! Several couples wandered out looking for a table, and confused. Indoor area (with all windows closed) had a tv with the soccer world cup showing. Loudly. No-one in there. There were more tables in the bar area - which was hot and stuffy. All couples looking to eat outside were in here. All in all, the most disappointing 4* hotel we have ever stayed in. It all looked so promising on arrival as well. Staff were all very helpful and friendly.

    Stayed in July 2018

  • Reviewed: 2 July 2018

    6.7
    Nice modern place, relaxing enviroment, overpriced.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    Booked room for 3 with 2 single beds and 1 double, we got 2 doubles, water offered with 2 glasses instead 3, no airco but ok this i missed to read, toilette so small we could not sit!!! Breakfast is very expensive for 20 euros, is very nice but not worth the money, no salmon, not so much choice for the price, 14/15€ would be a fair amount. The hotel provides slippers and bathropes, slippers are 1 size for all, it did fit on noone of us! Room is too expensive for what it offers, even with the pool and sauna included.

    Amazing location , swimming pool and sauna are nice,very clean, friendly staff.

    Stayed in July 2018

  • Reviewed: 13 April 2018

    7.9
    Very nice surroundings for hikers.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    It was a pitty the hammam was out of order. At night (after 22u00) there was a lot of noise in the hall. It heard as if people were working next to out chamber...

    Very nice surroundings for hikers. Relaxing welness in the evening. Very friendly staff and good brasserie.

    Stayed in April 2018

  • Reviewed: 5 March 2018

    7.1
    it was ok but I wont come back
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was extra 20€ p.p calculated You can hear what your "neighbours" are saying when you are in the bathroom The sauna - none of your guest use a towel wondering if they had a shower before.. One is supposed to cook his own egg others consider one was cooking it for them The coffee machine was not well regulated either give bigger cups or regulate it

    The room, the bathroom seperate toilet, the brasserie and the food served

    Stayed in March 2018

  • Reviewed: 19 February 2018

    7.1
    Good location but this is not a 4 stars hotel. No soundproof isolation for the rooms, very noisy.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Rooms were very poorly soundproof isolated, or not isolated at all. We could hear people talking in the room next to ours, people walking on the corridor, the noise was very unpleasant especially in the morning because we couldn't sleep later than 7 AM when people with children started walking on the corridor. Also, very basic amenities in the bathroom and the room itself, this is not a 4 stars hotel but definitely not more than a 3 stars.

    Very good location, walking distance to the beautiful natural park of Hautes Fagnes and friendly staff.

    Stayed in February 2018

  • Reviewed: 3 January 2018

    4.6
    Never again.
    • With a pet
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights

    - same menu twice over 3 days - 5 hours waiting for food on Christmas dinner - No pets allowed in the restaurant - small rooms, overheated - room service no eraly than 16:00 - Almost no windows, no open fire, no feeling of Christmas at all.

    The swimming pool.

    Stayed in December 2017

  • Reviewed: 15 December 2017

    10
    Nous y reviendrons.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    By analyse, nothing and looking forward for another stay there

    Perfectly situated. Perfect sense of wellbeing of their customers by every member of the personnel.

    Stayed in December 2017

  • Reviewed: 13 September 2017

    7.1
    Pleasant but a little too expensive for what is on offer.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 6 nights

    Main issue is with the 4 stars. The pool is tiny and not suitable for exercising in. No tea / coffee making in the rooms. Requests for room specifics are not always filtering through. Price differences in restaurant between 'Restaurant' and 'Brasserie' is not clearly stated - we were shocked to notice the price difference.

    Staff is friendly, though depends who you get to speak to. All languages spoken (Dutch-French-English-German). Restaurant and Brasserie food was good with sufficient choice for a vegetarian. Fresh water bottle every day. The bar staff are friendly and service is excellent.

    Stayed in August 2017

  • Reviewed: 1 August 2017

    8.3
    Nice hotel in a quiet rural location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    The family room was clean and comfortable but looked a bit old and grey and could do with some redecorating. The toilet was very small and cramped.

    The spa area was excellent - very clean and quiet. The grounds are lovely. Restaurant was good. We got a very good last-minute rate and would go back again.

    Stayed in July 2017

  • Reviewed: 20 July 2017

    8.3
    This spa-hotel is located in woodland near Malmedy and is...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The room did not appear to be air-conditioned.

    This spa-hotel is located in woodland near Malmedy and is easy to find with plentiful car parking. The hotel contains an excellent spa comprising large indoor pool, steam room and sauna. The restaurant is good with an exterior terrace and the surroundings are quiet and leafy. Breakfast was very good.

    Stayed in July 2017

  • Reviewed: 1 June 2017

    8.3
    Breakfast was excellent with fresh pressed orange juice.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Temperature was hot outside and inside. When we opened the windows we couldn't sleep because of the terrace of the cafe was right underneath. Other nights this went well. Bathroom is somewhat outdated, but very spacious.

    Breakfast was excellent with fresh pressed orange juice. Garden was lovely. Swimming pool was perfect! Staff is super friendly.

    Stayed in May 2017

  • Reviewed: 29 September 2016

    6.3
    Hotel not really child-friendly
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The brasserie was in a dark room,the service very slow. The spa was fully booked, the pool ok, but with guests who clearly did not like the presence of children.

    The breakfast, the outdoor areas, reception staff friendly.

    Stayed in September 2016

  • Reviewed: 28 August 2016

    10
    Perfect accommodation and extra (after) service!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    We highly recommend the DOMAINE DES HAUTES FAGNES Spa/Hotel. We had a perfect overnight with a perfect spa facility, friendly staff and a most enjoyable stay. We wish also to thank Mr. Armand for helping us with his kind and attentive service, as we by accident forgot our mobile in our room, and he was exceptionally gracious in handling the matter, and making sure that the mobile was sent back to the Netherlands. Highly recommend and we will surely stop by again to stay over. Thank you.

    Stayed in August 2016

  • Reviewed: 8 July 2018

    9.2
    A very pleasant place to stay.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A nice well equipped hotel. Nice friendly staff. Comfortable room.

    Stayed in June 2018

  • Reviewed: 27 November 2017

    2.5
    Nothing.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    All of it

    Nothing. Old hotel.

    Stayed in November 2017

  • Reviewed: 19 November 2017

    9.6
    A place in the center of a beutiful nature and hiking location.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    A little more variation for food - more vegetarian options.

    Beautiful location, hiking routes are very closed by and the staff is very very friendly.

    Stayed in November 2017

  • Reviewed: 11 July 2017

    7.5
    Clean , nice staff, good value
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet fan didn't,t work and bathroom fan stayed on all night!

    Crazy golf ( could do with a clean) Football machine , exotic statues.

    Stayed in July 2017

  • Reviewed: 21 March 2017

    5.4
    It was ok but nothing special
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No coffee or tea in the rooms and we had to leave before breakfast

    didn't see a lot of the hotel so not able to give a true answer

    Stayed in March 2017

  • Reviewed: 19 October 2016

    6.3
    Nice pool with beautiful view on garden
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Price quality ratio in the restaurant

    Nice pool with beautiful view on garden

    Stayed in October 2016

  • Reviewed: 6 September 2016

    6.7
    Facilities for the kids
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Very noisy rooms

    Facilities for the kids

    Stayed in September 2016

  • Reviewed: 14 August 2016

    7.5
    Beautiful location but could use a few tweaks to be really great.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    No fitted sheets. Woke up on the bare mattress which is disgusting.

    Beautiful location.

    Stayed in August 2016

  • Reviewed: 12 August 2016

    8.3
    Lovely region, very quit, very helpfull staff, nice spa.
    • Business trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    no view on the garden from the suite

    Lovely region, very quit, very helpfull staff, nice spa. We had the junior suite which is very large

    Stayed in July 2016

  • Reviewed: 27 July 2016

    8.3
    It's worthy to go to the summing-pool, hammam and sauna.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Some areas look a bit old-fashion (eg: corridors)

    It's worthy to go to the summing-pool, hammam and sauna. Very good experience.

    Stayed in July 2016

  • Reviewed: 19 July 2016

    6.7
    Price value
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Price value

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 9 March 2016

    9.6
    + Clean + good staff + quiet + great spa + bar and...
    • Leisure trip
    • Couple

    - breakfast too expensive, 20€ / pers. - 7€ taxes extra on Booking's price for 2 pers / one night.

    + Clean + good staff + quiet + great spa + bar and restaurant + design

  • Reviewed: 3 November 2015

    7.1
    the location
    • Leisure trip
    • Family with young children

    the long waiting time for the food, the arrogance of the lady taking the order in the restaurant, to have to pay for a swim !! Euro 20, the food definitively overpriced.

    the location

  • Reviewed: 22 June 2015

    7.1
    The location of the hotel and cleanliness of the room.
    • Couple

    There were no tea and coffee making facilities in the room. Dining was overly formal and waiting staff a little haughty.

    The location of the hotel and cleanliness of the room.Free and easily accessible WiFi.

  • Reviewed: 6 May 2015

    7.1
    the hotel was comfortable and clean.
    • Leisure trip
    • Group

    bike rentals were expensive and the bikes were POORLY maintained. seats were broken on 2 of our 3 bikes, but we still had to pay for a broken bike. they also had minimal selection for shorter riders. most staff spoke no english and were slow/hesitant to help non-french speaking visitors. the location was hard to access without a car, buses come only once every 3-4 hours, and there is little to shop or eat within walking distance. only plan a trip here if you have a car. wifi was slow and patchy.

    the hotel was comfortable and clean. it borders the hautes fagnes, so hiking there was a breeze.

  • Reviewed: 14 January 2015

    7.5
    The facilities are very good and location well suited for...
    • Leisure trip
    • Family with young children

    Staff not very serviceminded. Information requests were replied to without much interest. Excessive price policy for use of wellness area.

    The facilities are very good and location well suited for exploring the Ardennes

  • Reviewed: 6 January 2015

    7.1
    Very good restaurant, nice spa facilities, beautiful location
    • Leisure trip
    • Couple

    Rooms are very dated, with thin walls, old bathroom and poor TV offer. Most of the staff speaks only French

    Very good restaurant, nice spa facilities, beautiful location

  • Reviewed: 5 May 2016

    9.2
    Very good hotel and very friendly staff!
    • Leisure trip
    • Family with older children

    Very good hotel and very friendly staff!

  • Reviewed: 22 March 2016

    7.1
    quiet and comfortable rooms, fantastic location for walking...
    • Leisure trip
    • Couple

    wellness facilities very small

    quiet and comfortable rooms, fantastic location for walking weekend

  • Reviewed: 8 March 2016

    6.7
    de wellness was kleiner dan gedacht.
    • Leisure trip
    • Couple

    de wellness was kleiner dan gedacht. De brasserie is kil.

  • Reviewed: 24 February 2016

    8.8
    Alles was in orde.
    • Leisure trip
    • Couple

    Alles was in orde.

  • Reviewed: 13 February 2016

    3.3
    The staff tried to be helpful!
    • Leisure trip
    • Family with young children

    Not very clean and certainly not worth the money.

    The staff tried to be helpful!

  • Reviewed: 22 July 2015

    10
    staff - room - restaurant -- all perfect !
    • Leisure trip
    • Couple

    staff - room - restaurant -- all perfect !

  • Reviewed: 26 May 2015

    7.1
    good location in the nature.
    • Leisure trip
    • Family with older children

    very noisy in the gangways between the rooms .isolation not sufficient. breakfast too expensive

    good location in the nature.

  • Reviewed: 7 May 2015

    8.8
    Goed restaurant.
    • Leisure trip
    • Family with young children

    Price for the swimming pool is way too high, especially for hotel guests. € 20 for adults and € 10 for children.

    Goed restaurant.

There are also 13 reviews without text. These impact the overall review score.

Showing 1 - 39

Guests also reviewed these properties: