Heilige Geeststraat 2, Bruges Historic Center, 8000 Bruges, Belgium
#30 of 97 hotels in Bruges
Guests' ChoiceBased on 808 hotel reviews
8.8Cleanliness
9.0
Comfort
8.9
Location
9.7
Facilities
8.6
Staff
9.5
Value for money
8.8
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 28, 2024
Andrew
United KingdomNothing
Centrally located, good service, great breakfast and excellent value for money
Stayed in March 2024
Reviewed: March 26, 2024
Janice
United KingdomThe small steps near stairs need highlighting as they blend in with carpet. I fell up one on the first day and down one on the second
The old building was beautifully and hosts very welcoming
Stayed in March 2024
Reviewed: March 26, 2024
Kelvin
United KingdomBeign a person with slight mobility problems there was no hand rail in shower which I've noticed in a lot of hotels in UK and Europe and the drop from shower to floor was a bit of a problem for me again but apart from that hotel would have scored 10/10
Staff,the garden at the back it's a little haven of peace an quiet loved the avery location is 👍
Stayed in March 2024
Reviewed: March 25, 2024
Santiago
ColombiaNothing
Everything went excellent, it’s a really nice place to stay a lot of days, they offer breakfast, the place has really comfortable facilities, and is really close to Al the city center. Totally recommended, if I return to Brugge, I’m will stay at this hotel.
Stayed in March 2024
Reviewed: March 23, 2024
Roberto
El SalvadorCozy and lovely hotel, centric to anywhere, the woman in the staff! She’s AMAZING AND LOVELY! If I have to celebrate back to Bruges, this is gonna be the place!
Stayed in March 2024
Reviewed: March 22, 2024
Sarah
IrelandFriendly staff, lovely hotel, comfortable beds, great location, quiet at night!
Stayed in March 2024
Reviewed: March 20, 2024
Oana
RomaniaIt’s in the center of the city Our room was very clean and cosy
Stayed in March 2024
Reviewed: March 20, 2024
Ümit
TurkeyThere was nothing not the love
The location was very good and close the center. Room was good and clean Absulutly I am suggesting this hotel The lady on dutyis very kind and smiling Tea and coffe no limited and free
Stayed in March 2024
Reviewed: March 18, 2024
Philippa
New ZealandExcellent location, quaint property, friendly and accommodating staff
Stayed in February 2024
Reviewed: March 12, 2024
Daniela
United Kingdomnice room, great location, good breakfast
Stayed in March 2024
Reviewed: March 10, 2024
Diana
CanadaThe soundproofing was non existent. At night you could hear other guests and doors opening/closing.
A very cute little place close to everything [central location]. In the hotel everything was very organized and clean. Extra wonderful view of the tower from our bathroom. The manager allowed for us to have coffee, hot chocolate or cappuccinos despite not adding breakfast option [thank you!]. Amazing value for money, very well done nice hotel with excellent attention to details.
Stayed in March 2024
Reviewed: March 7, 2024
Julie
United KingdomThe weather but that wasn't the fault of the hotel :-)
Stayed in December 2023
Reviewed: March 5, 2024
Isabel
SpainEverything was perfect
The manager was a very nice person and the hotel was wonderful. We will come back again sure.
Stayed in March 2024
Reviewed: March 4, 2024
Maria
Greece-
The room was really nice, with a comfortable bed and a great view of the church. The location was perfect.
Stayed in March 2024
Reviewed: March 3, 2024
Jenica
CanadaNone
Friendly staff Clean facility Great location Free coffee or tea anytime during your stay
Stayed in March 2024
Reviewed: March 3, 2024
James
MaltaNothing
Clean hotel. In the centre but still in a quite area. Breakfast is so varied and genuine.
Stayed in March 2024
Reviewed: March 1, 2024
Violeta
RomaniaThe hotel is positioned in the old city center, walkable distance; very clean and the lady from the reception was very kind and nice.
Stayed in February 2024
Reviewed: February 28, 2024
Stefan
RomaniaA bit noisy- not that bad although
Location and the facilities
Stayed in February 2024
Reviewed: February 24, 2024
Richard
United Kingdomcould have done with a couple of larger flat pillows.
The room is furnished to a high standard and quite spacious.
Stayed in February 2024
Reviewed: February 18, 2024
Antonio
BelgiumThe location for the price is excellent, the bed is very comfortable. The room was big. The staff always friendly. Free coffee from check in to check out
Stayed in February 2024
Reviewed: February 17, 2024
Pedro
NetherlandsSuper attentive and friendly receptionist. Perfect location, cozy hotel and very comfortable bed.
Stayed in February 2024
Reviewed: February 12, 2024
Clare
United KingdomI’m only 5ft 1 and had to crouch down to wash my hair in the shower !
Great staff, brilliant location and an excellent breakfast.
Stayed in February 2024
Reviewed: February 8, 2024
Melanie
United KingdomNothing
The breakfast was fantastic, worth booking
Stayed in December 2023
Reviewed: February 3, 2024
Kira
Czech RepublicLocation, personal and atmosphere was great. Fantastic breakfast
Stayed in November 2023
Praia da Vieira, Portugal
Paris, France
Taipei, Taiwan
Cusco, Peru
Chaweng, Thailand
Budapest, Hungary
Thillot-sous-les-Côtes, France
Manteigas, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content