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Reviews of Hotel Grenier des Grottes 3 stars

rue des Chasseurs Ardennais 1, 5580 Han-sur-Lesse, Belgium

#1 of 2 hotels in Han-sur-Lesse

Guests' Choice

Review score

Based on 858 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.7

  • Location

    8.7

  • Facilities

    7.5

  • Staff

    8

  • Value for money

    7.7

  • Free WiFi

    6.3

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Showing 1 - 45

  • Reviewed: 10 June 2018

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    the shower door was so narrow that anyone overweight would have difficulty entering the shower. Booked a triple room and one adult had to sleep on bunk beds - there was no extra space in that room and not enough chairs were provided.

    the location was great and the meals provided in the restaurant were good.

    Stayed in June 2018

  • Reviewed: 5 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The room was very nice with a comfortable bed. Facilities were all up to date. Breakfast had as many choices as anyone could possibly want. Location of the hotel was very close to where we wanted to go. Free parking for a few hours even after checking out.

    Stayed in May 2018

  • Reviewed: 27 April 2018

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Floors in bedroom needed cleaning No facilities to sit and socialize other than outside or bedroom Some staff not very cheerful!

    Comfortable beds good size room Good range of foods at breakfast.

    Stayed in April 2018

  • Reviewed: 18 March 2018

    • Couple
    • Double Room
    • Stayed 1 night

    Nothing really apart from the stairs needing cleaning.

    Comfortable hotel with good size rooms and pleasant staff. Restaurant on site and in a pleasant location in an attractive Belgium village.

    Stayed in March 2018

  • Reviewed: 28 December 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    I have booked a double bed room with a very good price and breakfast included, the room was very clean and the service was also very good. The breakfast was very delicious with many varieties. The staff were very friendly. Other than that there's nothing special ,since this hotel is located in a very small village.

    Stayed in December 2017

  • Reviewed: 10 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There was mold in the shower and many of the TV channels were scrambled or had very poor reception.

    good parking facilities next to the hotel for guests only. Very generous breakfast with lots of choice. Bi-lingual staff.

    Stayed in October 2017

  • Reviewed: 20 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Staff could have been friendlier and had no English hampering communication somewhat. They tried to charge a different rate to that quoted thru booking.com but corrected invoice when I produced a photocopy of my booking.

    location convenient a couple of miles from motorway in lovely village ideal for a short walk around the village and beside the river. Fine for an overnight stay.

    Stayed in September 2017

  • Reviewed: 18 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited breakfast - not replenished so if not early not all options left Dirty towels Staff not hugely helpful but could be language barrier

    Comfy bed Big room Powerful hot shower

    Stayed in September 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel was very warm in hot weather.

    Very comfy bed, receptionist spoke excellent English, very good breakfast buffet, good restaurant menu. Easy parking. Very convenient for motorway, flexible check-in time

    Stayed in July 2017

  • Reviewed: 21 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Only bath.. could do with a shower facility although there a shower hose over the bath but no holder for showering comfortably...

    Very welcoming, lovely room on front of hotel on first floor. Breakfast buffet is excellent with plenty of choice. Comfy large bed.

    Stayed in July 2017

  • Reviewed: 1 May 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The breakfast is limited and American Express card can not be used.

    The location of the hotel is near the grottes de han ticket office / departure point.

    Stayed in April 2017

  • Reviewed: 5 November 2016

    • Couple
    • Double Room
    • Stayed 2 nights

    the staff was not friendly Not so many choice (also just one for vegetariens) Toilet wasn't clean and makes an anoying noice

    Good food in the restaurant Comfy bed

    Stayed in November 2016

  • Reviewed: 8 September 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    wifi could be better but this is a nice quite hotel in the country so not a big problem.If restaurant was closed not sure how far you would have to go tho find one open.

    Good position in the country, excellent couple who run the hotel, I would recommend the new log cabins as they are very good.Large car park.

    Stayed in September 2016

  • Reviewed: 27 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The drinks and food are extremely expensive for Europe. The rooms have no Internet or air-conditioning. Don't eat here, just go around the corner to some of the cheaper places!

    Location is excellent. Lots to see and do around the hotel. Breakfast is included in the price and was superb.

    Stayed in August 2016

  • Reviewed: 10 June 2018

    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Road noise

    Location for touring area was superb. Lots of good eateries within walking distance. Very good breakfast. Friendly helpful staff.

    Stayed in June 2018

  • Reviewed: 6 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Little road noise from around 05.00 onwards

    The breakfast was excellent if not faultless

    Stayed in May 2018

  • Reviewed: 17 April 2018

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from room above (through floor)

    Location

    Stayed in April 2018

  • Reviewed: 17 March 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were spacious and bathrooms clean. The foe jong hai was fantastic. Location nice and quiet. Hotel has it’s own parking.

    Stayed in March 2018

  • Reviewed: 18 February 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff, good price, perfectly located, and cozy environment.

    Stayed in February 2018

  • Reviewed: 7 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Slow internet or nothing at times. Food in restaurant not very good.

    Parking close.

    Stayed in October 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff could have been a bit more enthusiastic,some of them looked like theye'just attended a funeral !!!

    Breakfast was perfect a wide choice!!

    Stayed in September 2017

  • Reviewed: 25 August 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    The room was a bit too hot at times.

    Excellent breakfast, friendly and helpfull staff, big rooms.

    Stayed in August 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room layout was a bit awkward

    Staff was friendly and helpful. Both Dutch and english

    Stayed in August 2017

  • Reviewed: 5 August 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    bathroom is small

    breakfast bed

    Stayed in August 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    alles was in orde

    Stayed in August 2017

  • Reviewed: 22 July 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very hot in the room.

    Location

    Stayed in July 2017

  • Reviewed: 23 May 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    no wifi at bedroom

    Stayed in May 2017

  • Reviewed: 26 April 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The beds were amazing!!!!

    Stayed in April 2017

  • Reviewed: 15 March 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    no room wifi

    Stayed in February 2017

  • Reviewed: 29 November 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No wifi in the room

    No wifi in the room

    Stayed in November 2016

  • Reviewed: 21 November 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Old fashioned rooms, bad shower, sauna limited hours, in short expensive for what you get.

    Breakfast

    Stayed in November 2016

  • Reviewed: 4 November 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Wifi not availaible in the room

    Stayed in November 2016

  • Reviewed: 3 November 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Despite what was on the website, there was NO wi-fi spot in the bedroom. In addition, the wi-fi spot in the lounge was NOT WORKING!

    Well localized

    Stayed in November 2016

  • Reviewed: 7 October 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    pity that showerhead was loose

    nice litle spa and good restaurant

    Stayed in September 2016

  • Reviewed: 23 August 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    WC seat fell off and wasn't repaired

    New beds were awesome

    Stayed in August 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    could not tell the staff from the guests, no uniform, and lounged around smoking or playing with their phones.

    location

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 April 2016

    • Leisure trip
    • Family with older children

    No soap or shampoo in bathroom, not sure if this policy or an oversight with out room. No tea or coffee making facilities and not breakfast

    OK room and ideal location

  • Reviewed: 24 December 2015

    • Leisure trip
    • Couple

    The hotel is very noisy. When your neighbouring room turns on the shower, it sounds like it's your shower that is turned on. Same with other bathroom sounds. Soundproofing is definitely sub-par for a hotel.

    The hotel is located right in front of the entrance to the Grottes de Han premises (where you board the train to visit the caves). Breakfast buffet was good quality and quantity.

  • Reviewed: 7 June 2015

    • Leisure trip
    • Group

    Wifi only worked in reception. Nothing in the town was open after 6pm from Monday through to Thursday night, we were forced to eat in the hotel, which had a limited menu. The staff seemed reluctant to serve any drinks after 9pm.

    Convenient location. Great breakfast included in price.

  • Reviewed: 15 April 2015

    • Business trip
    • Solo traveller

    As a business travel this was quite upsetting as the WiFi connection wasn't reaching far. On the 2nd floor there was no connection at all and there is no cable connector in the room available.

    The location is nice. At first it looks very remote but still a lot of things I needed were close by. A shop, nice restaurants, activities, ...

  • Reviewed: 26 January 2016

    • Leisure trip
    • Couple

    Sweet hotel, friendly staff, very good breakfast buffet!

  • Reviewed: 20 October 2015

    • Leisure trip
    • Couple

    Very friendly staff. A little problem i had with the room was quickly solved in a very good manner.

  • Reviewed: 27 September 2015

    • Leisure trip
    • Couple

    Nice staff. The bar in the hotel was cosy. Good beers and cheap!

  • Reviewed: 1 September 2015

    • Leisure trip
    • Couple

    Wifi connection was very poor, no airconditioning

    Friendly staff, good location & easily accessible, breakfast was very good

  • Reviewed: 26 May 2015

    • Leisure trip
    • Couple

    WIFI only in the reception area A bit shabby

    Centrally located Good price Nice food

There are also 22 reviews without text. These impact the overall review score.

Showing 1 - 45

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