Strange plumbing noises in the night

Location

Stayed in April 2024

Good location and comfortable bed.

Stayed in March 2024

All good no problems.

It’s a real comfortable feeling from checking in to leaving.

Stayed in April 2024

Perfect location. We had a spacious room, excellent facilities, comfy bed, very clean and well presented. Kindly provided gluten free bread for my breakfast. Lovely substantial buffet breakfast situated in a large dining room.

Stayed in April 2024

Great location, very good breakfast and bar and the staff were very helpful. For Bruges, the price was very reasonable.

Stayed in April 2024

Everything was great

Location , large rooms , very modern in heart of town

Stayed in April 2024

All excellent, no negatives

Stayed with my husband and my Dad for 4 nights. My Dad has some mobility issues and I let the hotel know before. They couldn't have been more helpful, making sure we had rooms next to each other and checking all ok. The staff are all very friendly and helpful. The rooms are lovely, well equipped and clean. Excellent all round....Will book again next time we visit.

Stayed in April 2024

Good locatation

Stayed in April 2024

Breakfast should definitely be improved. It is not completely bad, but should be better.

Perfect location, very clean and modern hotel, spacious room and very comfortable beds.

Stayed in April 2024

We drove and because it is in the heart of the old town there are weekend car restrictions, it is possible to reach the hotel you just drive through a lot of tourists , the car park is in the street you turn off to get to the hotel, they do say Hotel Acacia parking on them , if you pass them you will have to drive back down the busy streets again . The hotel give you an exemption on check in so all do able just more explanation on booking would be helpful.

Locations was excellent for sightseeing ,nice courtyard area where you can have a drink , staff were very informative, bed very comfortable.

Stayed in April 2024

Nothing

Excellent location. Friendly boutique style hotel. Fab room and great breakfast. Very helpful staff.

Stayed in April 2024

Water leaks below toilet and out of shower.

Great location. Very good breakfast. Fair price. Friendly reception staff.

Stayed in March 2024

Breakfast expensive

Fantastic location, lovely bright, light room with a small living area which is unusual.

Stayed in April 2024

Nothing, all aspects of our stay was great

The location was great. Very close to the center of Bruges

Stayed in April 2024

No atmosphere at the bar, a little music would be nice. Breakfast was expensive

Great location

Stayed in April 2024

Everything was great!

Very clean and comfortable! Perfect location, being 8 months pregnant it was easy to and from.

Stayed in April 2024

Price would have felt more reasonable if breakfast was included. Otherwise no complaints. Hallway on our floor had pain coming off the walls that hadn't been fixed, cleaned.

Lovely hotel with friendly staff. Location is very central, everything in easy walking distance. The hotel is clean, marked down slightly as hallways were a little tired/dirty, but no issues with the room whatsoever, very clean and spacious. Breakfast was great (additional cost). We utilised on site carparking, which we booked ahead (additional cost), there are other carparks close by slightly cheaper (for 24 hours). We only spent one night but would have happily spent longer here. We travelled with a 5 & 7 year old, two single beds within the room.

Stayed in April 2024

Central location and very friendly staff

Stayed in April 2024

Great location. Comfortable and clean.

Stayed in April 2024

Small square pillows

Close to city centre and parking

Stayed in March 2024

Noisy indoors. There’s some weird noise coming from the toilet (seems coming from water being sucked from the pipe). You can also hear doors banging and people walking, also can hear the sound of the lift. Minor thing - you need to pay for all beverages in the fridge including water. Usually water bottle comes free in other hotels.

Prime location, very close to the square. Lobby/reception/bar/hallway really looks cool and stylish. Staff are nice.

Stayed in March 2024

My only complaint is my back ached in bed on the third night, but this could have just been a freak thing particular to me.

Great location, general standard of the hotel was fantastic. Really big room and really nice bathroom. Was a very affordable price, I don't think I've stayed anywhere as nice for this price level.

Stayed in March 2024

All good

This is a fab hotel. Would defo stay here again. Rooms are spacious and comfortable with coffee, tea and mini bar. Also free Rituals toiletries. The hotel is located in the centre of the old town so close to shops bars and restaurants. But very quiet area., so no noise at night. Hotel has a bar and seating area but wasn't busy there We didn't have breakfast in the hotel restaurant as just got some pastries from supermarket at end of road and used the drinks in room.

Stayed in March 2024

Because it is literally in the centre of the town, it does get quite noisy so maybe not great if you are a light sleeper as you can hear everything going on outside, but that's what you get for the amazing location. Perfect for me!

Fantastic location, spacious room and very clean. The location is by far the best thing about the hotel and the staff were quite friendly too.

Stayed in January 2024