Place du Monument 22, 4900 Spa, Belgium
#17 of 20 hotels in Spa
Guests' ChoiceBased on 25 hotel reviews
7.3Cleanliness
8.0
Comfort
7.8
Location
8.9
Facilities
7.4
Staff
7.7
Value for money
7.5
Free WiFi
8.5
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Showing 1 – 25
Reviewed: 22 February 2024
David
PortugalThe double bed is two single mattresses put together..
Nice room and decoration
Stayed in February 2024
Reviewed: 31 December 2023
Luca
BelgiumHad to take breakfast in a separate location (not a big issue but not super convenient), no heating in the bathroom, very minimal body care products in the bathroom (1 very small soap for 2 people), concert in front of hotel until 1:00am so very noisy due to very central location
Location (100m from the therms de Spa), staff service (they changed our room when we complained about low temperarure in previous room), good bed, large room, large TV screen
Stayed in December 2023
Reviewed: 29 December 2023
Margarita
BelgiumThe name (Luxury ...) is misleading, I would have given more points otherwise. It is a modest, receptionless, place. My room was OK sized for 1 person, but I cannot imagine 2 people staying there. The bed was VERY soft (I didn't get pain though). Extra shelves in the shower room would be helpful. WiFi was OK.
Overall, mixed feelings. Positives: the location is absolutely perfect, everything is clean, easy to self checkout, the staff member who checked me in was very kind and helpful, the heaters work, there are blackout curtains, several restaurants and a good bakery right next door (keep reading)
Stayed in December 2023
Reviewed: 24 September 2023
Peter
United KingdomParking is quoted at 10 euros per day but was directed to their carpark which cost 25 euros - poor show
Great location
Stayed in September 2023
Reviewed: 3 September 2023
Kulbhushan
IndiaBreakfast to be at property
Stayed in September 2023
Reviewed: 14 April 2024
Josh
United KingdomGreat staff
Stayed in April 2024
Reviewed: 27 March 2024
Simon
United KingdomVery poor quality/price Size of the bedroom. No lift
The location was very good
Stayed in March 2024
Reviewed: 17 February 2024
Marjolaine
BelgiumWe waited 25 min outside the door of the hotel to be able to complete the check-in. Bed sheets were dirty, and there was trash under the bed when we arrived.
The only good thing about this hotel is that the beds are very comfortable and that the placement within the city is very convenient.
Stayed in February 2024
Reviewed: 1 January 2024
Franky
BelgiumNo reception, tiny room with bunk beds?????
Worst organisation ever. No reception. It took two hours before I got in.
Stayed in January 2024
Reviewed: 3 December 2023
Angelo
ItalyThe bed was a little bit too soft. No hand soap and for two persons only one little showare gel. We did not complain becouse it was not really important since everything else was great
Everything was very nice.
Stayed in December 2023
Reviewed: 30 October 2023
Anna
BelgiumBreakfast unfortunately was cold (coffie and omlette),
Very cozy room, in the room is everyrhing that u will need, even women box with tampons.
Stayed in October 2023
Reviewed: 24 September 2023
Simon
United KingdomNothing. it was great
Loved the rooms and our request to have two rooms together was accommodated.
Stayed in September 2023
Reviewed: 28 August 2023
Patrick
BelgiumNickel
Stayed in August 2023
Reviewed: 17 August 2023
Philip
DenmarkIt was abit difficult to get in contact with the receptionist on the phone, however with some help from the local restaurants it worked.
The room was truly beautiful and did not seem small. Even though there was not a reception to check in at it worked quite well and the receptionist on the phone was very helpful and service minded.
Stayed in August 2023
Reviewed: 14 August 2023
Pieter
NetherlandsIt has no swimming pool as the photo's might suggest. At the time we booked the main photo was a swimming pool at, which is not part of the hotel we had to discover when we arrived. So that is deceiving. We counted on the swimming pool being there for our two children. They told us they were busy trying to change the photo, but I still don't see any change, and it's already a month later. That's the reason I write this review, to warn other people. Furthermore the reception is only remote, which is very inconvenient if you want to ask all your questions, difficult to understand and hear though the speakers. It's not a pleasant first impression on arrival. We asked for a bed for our 7 months old baby, which wasn't there at arrival. They did come later with one when we called them, which looked like a completely new one, so that was positive and really nice of them in the end. Maybe if you travel alone or as a couple you might have a different experience. In the end I guess they did their best to help us, but I have had better experiences.
The bathroom was really nice, looked just renovated and a big shower. Good location, big room with a good view on the square.
Stayed in July 2023
Reviewed: 19 July 2023
Arno
NetherlandsBad hotel, no reception, no restaurant. Breakfast is to be consumed in a different hotel. Rooms are very small, very small bathroom as well. No spa or swimming pool is available as is falsely suggested on the Booking page.
Stayed in July 2023
Reviewed: 10 April 2024
Alex
BelgiumThere are no comments available for this review
Stayed in April 2024
Reviewed: 16 February 2024
Roberto
BelgiumThere are no comments available for this review
Stayed in February 2024
Reviewed: 29 January 2024
Martina
ItalyThere are no comments available for this review
Stayed in January 2024
Reviewed: 6 September 2023
David
BelgiumThere are no comments available for this review
Stayed in September 2023
Reviewed: 1 August 2023
Alan
AustraliaThere are no comments available for this review
Stayed in July 2023
Reviewed: 20 February 2024
Chantal
BelgiumThere are no comments available for this review
Stayed in February 2024
Reviewed: 17 July 2023
Hans-josef
SwitzerlandThere are no comments available for this review
Stayed in July 2023
Reviewed: 8 November 2023
Anonymous
BelgiumThere are no comments available for this review
Stayed in November 2023
Showing 1 – 25
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