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Reviews of ibis Aalst - Brussels West 3 stars

Villalaan 20, 9320 Aalst, Belgium

#8 of 9 hotels in Aalst

Guests' Choice

Review score

Based on 298 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.2

  • Location

    7.7

  • Facilities

    7.1

  • Staff

    8.3

  • Value for money

    7.2

  • Free WiFi

    7.7

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Showing 1 - 35

  • Reviewed: 18 September 2018

    5.4
    After almost 3 weeks still no invoice.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    After almost 3 weeks still no invoice. I've been informed, that I will get the invoice after a week per E-mail, but that didn't happen. After contacting the hotel by e-mail twice, no answer.

    Stayed in September 2018

  • Reviewed: 11 September 2018

    7.1
    BVA happy blokes.
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The price for the continental breakfast, to much for the little variety you had. Plus the head on the beer was too much. The barman in the evening was always in the office.

    The rooms, the size of the shower, good location and parking.

    Stayed in September 2018

  • Reviewed: 23 July 2018

    8.8
    Staff were very helpful.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The paint on the walls in the room as a little dark, and the lighting was subdued rather than useful, but only a minor moan.

    Staff were very helpful. They let me know that there was plenty of parking nearby so I didn't have to pay the 9Euros per day to use the underground park which is not operated by them. Very close to the motorway but no noise. Only 25 minutes walk to the town centre and less than 10 minutes to the park so an excellent position.

    Stayed in July 2018

  • Reviewed: 11 July 2018

    9.2
    Excellent value for money!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    n/a

    Great value for money - nicely renovated interior, very convenient location near the highway, free parking, Tesla supercharging stations, delicious coffee and breakfast. Rooms are comfortable and well equipped for a short stay.

    Stayed in July 2018

  • Reviewed: 9 June 2018

    5.0
    There is not enough staff or goods supplied at the weekend...
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    here is not enough staff or good supplied at the weekend so there is a good chance you might not get what you asked/paid for if you booked an inclusive breakfast, basics like eggs & bacon amounts other things!! Due to staff shortages you could be waiting ALONG time to be served!! the staff are nice and very helpful if they fix this it would be a very good place to stay! :)

    There is not enough staff or goods supplied at the weekend so there is a good chance you might not get what you asked/paid for if you booked an inclusive breakfast, basics like eggs & bacon amounts other things!! Due to staff shortages you could be waiting ALONG time to be served!! the staff are nice and very helpful if they fix this it would be a very good place to stay! :)

    Stayed in June 2018

  • Reviewed: 5 June 2018

    7.9
    Only offers basic needs.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Arrived at midnight, the staff didn't register check-in properly, another staff come in the second day saying the room was not registered for us and payment was not received (actually yes). Have to say bad organization in the hotel. Sound proof was bad, was waken up in the early morning by other guests.

    An independent room to sleep... that's all.

    Stayed in May 2018

  • Reviewed: 12 March 2018

    8.3
    Business hotel in city Aalst
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 5 nights

    Nothing

    Very nice hotel with friendly staff. Rooms are comfortable and breakfast is very decent. I am here for the second time and I was again satisfied.

    Stayed in March 2018

  • Reviewed: 5 March 2018

    6.7
    Hotel is nice inside with nice big restaurant.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Unfortunately there was cold in all rooms. No any warm air from air-conditioner even when we set 30 degrees. So it was a cold all the night in the bed in all 3 rooms booked.

    Hotel is nice inside with nice big restaurant. Staff is helpful and nice.

    Stayed in March 2018

  • Reviewed: 7 December 2017

    9.2
    Very satisfying visit.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was expensive for the choices available.

    Welcome on arrival. Very clean and comfortable room. Excellent food and service in the restaurant for dinner.

    Stayed in December 2017

  • Reviewed: 7 December 2017

    6.3
    Disappointed on end visit
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    8 of the parking spaces were taken up by Tesler electric car charging points with NO CARS parked in them, this was half of the available parking spaces. The receptionist was trying to book 6 guests in while answering the phone. There was NO ONE serving at the bar so u had to get the receptionist to serve me. The eating area has been reduced in size by a half since my last visit. Very disappointed and will not be staying again

    The room

    Stayed in December 2017

  • Reviewed: 24 September 2018

    6.7
    Ok for work
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    impersonal room, a bit depressing.

    Staff very flexible and friendly

    Stayed in September 2018

  • Reviewed: 7 September 2018

    7.5
    Wi-fi was down
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night

    Wi-fi was down

    Stayed in September 2018

  • Reviewed: 4 September 2018

    9.2
    Overall, it was great.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The pillows were hard. My husband's neck was hurting the next day.

    Shower was very nice.

    Stayed in September 2018

  • Reviewed: 12 August 2018

    8.3
    Cleanliness was excellent
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness was excellent

    Stayed in August 2018

  • Reviewed: 1 August 2018

    10
    Very handy for our trip to Germany
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Break fast choise could have been better

    Underground carpark

    Stayed in July 2018

  • Reviewed: 11 July 2018

    7.9
    Service mind from reception
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Smell in the room

    Service mind from reception

    Stayed in July 2018

  • Reviewed: 8 July 2018

    10
    Excellent hotel.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was 15 Euros!

    Great location, great price, immaculately clean and friendly and efficient staff!

    Stayed in July 2018

  • Reviewed: 8 June 2018

    6.7
    Good solid hotel for 1 night stays
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Good solid hotel for 1 night stays

    Stayed in June 2018

  • Reviewed: 30 May 2018

    7.9
    Handy for stop over on long drive across Europe.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Handy for stop over on long drive across Europe. About two hours from Dunkirk. Clean and tidy.

    Stayed in May 2018

  • Reviewed: 29 May 2018

    10
    The disabled facilities in the bathroom were properly...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The disabled facilities in the bathroom were properly thought through and the whole hotel was wheelchair friendly

    Stayed in May 2018

  • Reviewed: 27 May 2018

    6.7
    Solid and simple hotel.
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    When using ordinary soap dispensers, make sure they're filled for the next guests

    Solid and simple hotel. Great for 1 night

    Stayed in May 2018

  • Reviewed: 27 May 2018

    10
    Awesome
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Quiet, close to airport, clean, plenty of parking, friendly and helpful staff

    Stayed in May 2018

  • Reviewed: 14 May 2018

    6.7
    Location between Ghent and Brussel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Price is to high for 3 star hotel near the road

    Location between Ghent and Brussel

    Stayed in May 2018

  • Reviewed: 5 May 2018

    10
    Fantastic, I can ony recommend the hotel
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    nothing

    I arrived very late and the service was still excellent & friendly / helpful

    Stayed in May 2018

  • Reviewed: 23 April 2018

    9.6
    Alles was in orde
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Alles was in orde

    Stayed in April 2018

  • Reviewed: 8 April 2018

    7.5
    Te and coffee in the room
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Te and coffee in the room

    Stayed in April 2018

  • Reviewed: 7 April 2018

    6.3
    Easy to get to
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Easy to get to

    Stayed in April 2018

  • Reviewed: 5 April 2018

    9.6
    access to highway, parking
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    smell in the room

    access to highway, parking

    Stayed in April 2018

  • Reviewed: 16 March 2018

    8.3
    good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    mattresses ..a bit poor in comfort

    Breakfast and bar

    Stayed in March 2018

  • Reviewed: 23 February 2018

    6.7
    Disappointing
    • With a pet
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not enough light in the room couldn't see to hang cloths up. Extremely basic

    I like the area

    Stayed in February 2018

  • Reviewed: 14 February 2018

    7.9
    Good stay for Carnaval Aalst! 🎭
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bad WiFi. No fridge/ mini bar. No safe.

    Normal sized room, good isolation, clean. Fast check in/ check out. Friendly staff.

    Stayed in February 2018

  • Reviewed: 5 January 2018

    8.8
    Value for money
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Beds not comfortable

    Location

    Stayed in January 2018

  • Reviewed: 24 December 2017

    4.6
    I will not stay again
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was a hair on towels There was a hair on the scrambelled eggs Room was small

    Stayed in December 2017

  • Reviewed: 11 December 2017

    7.5
    On the road hotel.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Good location. Near the train station and near the motorway.

    Stayed in December 2017

  • Reviewed: 7 December 2017

    7.5
    Value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Menu limited. Pizza poor

    Good bedroom facilities

    Stayed in December 2017

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