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Reviews of ibis Mons Centre Gare 3 stars

Boulevard Charles Quint 27B, 7000 Mons, Belgium

#17 of 22 hotels in Mons

Guests' Choice

Review score

Based on 767 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.7

  • Location

    8.1

  • Facilities

    7.5

  • Staff

    8.6

  • Value for money

    7.3

  • Free WiFi

    7.5

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Showing 1 - 75

  • Reviewed: 21 May 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Great location in the centre of town, and close to many excellent restaurants and bars. The staff are pleasant and helpful, and the breakfast option is value for money. Plenty of parking in front of the hotel for our bikes which was very reassuring.

    Stayed in April 2018

  • Reviewed: 14 May 2018

    • Leisure trip
    • Group
    • Special Offer - Double Room with City Package
    • Stayed 2 nights
    • Submitted via mobile

    Lack of hand towels

    Fantastic Customer Service by Sebastian and Sofie. They were Friendly, helpful and very accommodating. Good Wifi was important for us and it worked great.

    Stayed in May 2018

  • Reviewed: 26 April 2018

    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Request a room away from the street on the weekends.

    The location was convenient to downtown, train, bus, and many restaurants. The staff was exceptionally kind. The rooms were clean. The wifi met teenage needs. The breakfast had a good variety.

    Stayed in April 2018

  • Reviewed: 23 April 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The television went early on. My husband was watching sport and in the middle it went. Also we had no news in the morning, tv still blanc. The receptionist was very helpful but was sorry not to help.

    The receptionist on arrival was excellent.

    Stayed in April 2018

  • Reviewed: 18 March 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Area a bit shady at night, as with many areas near train stations. Also, I could not connect my laptop to the Internet, not even with the efforts by the reception staff.

    Location. Extremely convenient for train station.

    Stayed in March 2018

  • Reviewed: 27 February 2018

    • Business trip
    • Group
    • Double Room
    • Stayed 5 nights

    The shower is in a bathtub. It was a little difficult getting in and out of. No non-slip mat so it was a little slippery. There was only one bath towel for each person. No hand towel or wash cloth.

    Room was comfortable, great location, Staff was very courteous and helpful. I liked the restaurant being in the hotel for dinner. Very useful for the cold nights. Quality of the food was high.

    Stayed in February 2018

  • Reviewed: 25 February 2018

    • Business trip
    • Couple
    • Special Offer - Double Room with Tourism memories Package
    • Stayed 3 nights

    dogs barking in the rooms; parking fee too high; too cold in the dining room; The special offer for the double room was a Tourism memories Package. We received a voucher with a free entrance at museum for one person (one of two :))How is possible to receive a voucher for one person when you reserve the room for two?

    pretty large bed

    Stayed in February 2018

  • Reviewed: 12 February 2018

    • Business trip
    • Solo traveller
    • Special Offer - Double Room with Tourism memories Package
    • Stayed 3 nights

    Coffee was literally cold in the morning (once), and no coffee machine available (once). Room was too hot during my entire stay. Although it was a non smoking hotel, I had to endure the cigarette smell and smoke during my entire stay, I have no clue how this happened but it happened.

    The attitude of the personnel.

    Stayed in February 2018

  • Reviewed: 4 February 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    My room was faced to a inner backyard/ parking lot. It was a little noisy and a lightbulb was directed to my window. So day all night

    It’s situated in Mons Central Station, so it’s very easy to reach. Walking distance to city center...7 min. Clean.

    Stayed in February 2018

  • Reviewed: 23 January 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Delightful staff; conveniently located for both the train station and the Grand Place, although the road on which the hotel is situated isn't the most attractive part of town

    Stayed in January 2018

  • Reviewed: 19 December 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Spacy well conditioned room and bathroom with impeccable design, thus creating good atmosphere for rest. A bath tube was important to profit fully from weekend. Not far from the Old town, and the staff gave a free map for tourists.

    Stayed in December 2017

  • Reviewed: 10 December 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    The bath was very slippy when taking a shower which made my mum slip and crack a rib!! So a bath mat or grips in the bath would make this safer.

    Very comfortable bed Staff were lovely

    Stayed in December 2017

  • Reviewed: 8 December 2017

    • Business trip
    • Solo traveller
    • Special Offer - Double Room with City Package
    • Stayed 2 nights
    • Submitted via mobile

    Unlike the rest of the hotel, the elevator carpet seemed dirty. The wifi in my room stopped working for quite some time each night (I was connected but I had no internet access). Finally a suggestion: please put non-slippery mats in the bath tubs to prevent accidents...

    Breakfast was very good, modern tidy and clean room, the personnel were very helpful. The location is very convenient due to the train station (5' walk across the street)

    Stayed in December 2017

  • Reviewed: 15 November 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    A very clean room, extremely comfortable king size bed. Great location, just 10 minutes from the city centre. The staff were very friendly and professional, sometimes a hard balance to have, excellent.

    Stayed in November 2017

  • Reviewed: 14 November 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking charges, lost booking, workmen in room when people in booked room no tea coffee facilities in room only one towel per person only one spare pillow in room

    Good location seating area

    Stayed in November 2017

  • Reviewed: 16 October 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    The wifi was useless. It worked somehow the first day. The rest of the stay I had to use my personal hotspot.

    Friendly staff. Strategic position - next to the railway station, 10min walking to the centre.

    Stayed in October 2017

  • Reviewed: 18 September 2017

    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Smoking rooms ruin the atmosphere of the hotel and its corridors.

    The ease of getting into our room was a big credit to the competence and friendliness of staff. Breakfast is a bonus with good space and variety of choice.

    Stayed in September 2017

  • Reviewed: 14 September 2017

    • Business trip
    • Solo traveller
    • Special Offer - Double Room with City Package
    • Stayed 4 nights
    • Submitted via mobile

    Poor wifi signal in room, kept disconnecting every single minute, could not do any work. Several times had trouble entering room, as the key card was not working.

    Stayed in September 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is a bit disappointing for the price, cleanliness in the breakfast room also

    Newly refurnished room, excellent matress, cleanliness especially in the bathroom

    Stayed in July 2017

  • Reviewed: 23 June 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No airconditioning, no fridge in the room, wi-fi theoretically exists but practically unusable

    Very clean, very helpful staff, very nice location, close to the bus stop and train station.

    Stayed in June 2017

  • Reviewed: 6 June 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    There appeared to be no air conditioning and so the room was stuffy. I could open the window but unfortuately the room was above the outside smoking area so there was some noise and smell of cigarettes. The coffee came from a machine and the cappuccino was very poor although the mocha was better. I have had better coffee at other Ibis hotels

    The location, the staff were very helpful and the room was clean and tidy. I would be happy to stay there again.

    Stayed in June 2017

  • Reviewed: 25 May 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The room was ok, but definately below the standard with this price. It's too expensive for this price... it's an old hostel's standard... old-fashioned one, no bottled water in rooms, poor wifi connection

    Well located place, quick process of check-in.

    Stayed in May 2017

  • Reviewed: 20 May 2017

    • Business trip
    • Solo traveller
    • Special Offer - Double Room with City Package
    • Stayed 3 nights
    • Submitted via mobile

    15€ for breakfast too expensive, bad Wi-Fi signal and no mini Bar in the room.

    Good position near railway station and not far from center, they offer restaurant service inside hotel. Room double Bed are simple but quite big.

    Stayed in May 2017

  • Reviewed: 13 May 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    I did not like the breakfast and the smell of the room. The bed was not comfortable, have stayed in much better Ibis before.

    The location is excellent, easy check in and easy check out. The parking lot also is a plus.

    Stayed in May 2017

  • Reviewed: 20 April 2017

    • Business trip
    • Couple
    • Special Offer - Double Room with City Package
    • Stayed 1 night
    • Submitted via mobile

    Pillows were stiff. Room's view was of the walled in parking lot. No toilet brush. The location of the hotel felt like it was in a sketchy area. Walls were thin and no sound proofing, wailing infant heard clearly for hours...

    The staff were excellent. Very helpful and cheerful.

    Stayed in April 2017

  • Reviewed: 6 December 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Was put in a room (401)which was noisy, since the train station and a busy road is right outside the front door. Room was cold (heating element did not heat sufficiently), and the ceiling was literally under construction, with a big metal panel somewhat covering a hole in the ceiling. I asked to be relocated after one night. The staff did relocate me but I am surprised they rent it at all. The rooms are worn and the bathrooms look like they could use a good scrub. I will not stay here again,

    Stayed in November 2016

  • Reviewed: 11 November 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    We Think that IBIS is a good hotel and in Mons it is wery good situated with all the restaurants and a short drive from the big road to go futher on with your travel

    Stayed in October 2016

  • Reviewed: 24 September 2016

    • Business trip
    • Solo traveller
    • Special Offer - Double Room with City Package
    • Stayed 3 nights

    WiFi did not work consistently in my room. Some basic commodities that I can find in other hotels like shoe polisher,shower cap or a sewing kit is missing. Actually the room was totally bare.

    The staff was helpful

    Stayed in September 2016

  • Reviewed: 22 August 2016

    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 1 night

    Our room had an extra bed, however, our child is an older teenager - the bed wasn't very long!

    Staff were very friendly. Close to the train station and town. Car park very secure.

    Stayed in August 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The restaurant is closed during this month.

    Liked the breakfast: Waffle machine is cool, fresh orange juice, cold and warm meal available, clean, tidy and welcoming. Location: It is just next to the Mons train station.

    Stayed in August 2016

  • Reviewed: 4 July 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Everything you'd expect from Ibis. Helpful staff, secure parking, clean and efficient. Located directly opposite train station and a short walk to the city centre.

    Stayed in July 2016

  • Reviewed: 16 June 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Poor restaurant"s menu

    Good location, close to the city town and in front of the train station.

    Stayed in June 2018

  • Reviewed: 5 June 2018

    • Couple
    • Double Room
    • Stayed 2 nights

    price high

    Stayed in June 2018

  • Reviewed: 22 May 2018

    • With a pet
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, walking distance to everything. Very nice and helpful staff. Good mattress. Big bathroom, for wheelchair. Pet friendly.

    Stayed in May 2018

  • Reviewed: 30 March 2018

    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was te hard

    Stayed in March 2018

  • Reviewed: 26 March 2018

    • Business trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely Staff, very clean hotel, only positves

    Stayed in March 2018

  • Reviewed: 15 March 2018

    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    Great location easy to lots of public transport and very close to town center, easy to walk to a lot of good places to eat and drink and sites to see

    Stayed in March 2018

  • Reviewed: 12 March 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Phone did not work in the room. No coffee making facilities

    Comfortable bed. Frendly staff

    Stayed in March 2018

  • Reviewed: 2 December 2017

    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    the room was too cold and the services did not correspond to the high price of the room - 95 euro!!!

    Stayed in December 2017

  • Reviewed: 17 November 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No food being cooked at weekends

    Stayed in November 2017

  • Reviewed: 15 November 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    Car park too expensive it should be free.

    All good

    Stayed in November 2017

  • Reviewed: 15 November 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Having to pay for parking

    Location,room,fascilities

    Stayed in November 2017

  • Reviewed: 26 September 2017

    • Leisure trip
    • Couple
    • Special Offer - Double Room with Access to Animal Park
    • Stayed 1 night

    resturant on sunday

    no resturant on sunday night

    Stayed in September 2017

  • Reviewed: 14 September 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Intermittent wifi signal.

    Location was great.

    Stayed in September 2017

  • Reviewed: 9 September 2017

    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Freshness, location

    Stayed in September 2017

  • Reviewed: 4 September 2017

    • Business trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Cost of parking

    Stayed in September 2017

  • Reviewed: 4 August 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about.

    Stayed in July 2017

  • Reviewed: 23 July 2017

    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The parking directions was misleading at first. They should change there sign.

    They where helpful with storing food in there fridge.

    Stayed in July 2017

  • Reviewed: 4 July 2017

    • Business trip
    • Solo traveller
    • Special Offer - Double Room with City Package
    • Stayed 4 nights

    Very slow internet

    Stayed in July 2017

  • Reviewed: 3 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location and welcome

    Stayed in June 2017

  • Reviewed: 29 June 2017

    • Leisure trip
    • Couple
    • Special Offer - Double Room with City Package
    • Stayed 1 night
    • Submitted via mobile

    Basic room in need of upgrading. No kettle in room. 1 basic thin towel per person. No toiletries.

    Location and friendly reception.

    Stayed in June 2017

  • Reviewed: 27 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location to visit the local area. Good clean room Good choice of food for breakfast

    Stayed in June 2017

  • Reviewed: 18 June 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    to much noise from old heavy doors closing

    food good, bed too

    Stayed in June 2017

  • Reviewed: 9 June 2017

    • Group
    • Triple Room
    • Stayed 1 night

    no aircon

    good road links

    Stayed in June 2017

  • Reviewed: 29 May 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms where worn out needs a refurb.

    Bar secure parking

    Stayed in May 2017

  • Reviewed: 24 May 2017

    • Business trip
    • Solo traveller
    • Special Offer - Double Room with City Package
    • Stayed 2 nights

    Emergency Hotel Only

    Emergency Hotel Only

    Stayed in April 2017

  • Reviewed: 19 May 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi connection was terrible...

    Close to the train station...

    Stayed in May 2017

  • Reviewed: 19 May 2017

    • Leisure trip
    • Couple
    • Special Offer - Double Room with City Package
    • Stayed 1 night
    • Submitted via mobile

    Too hot in bedroom & with window open it was very noisy

    Good breakfast

    Stayed in May 2017

  • Reviewed: 13 May 2017

    • Business trip
    • Solo traveller
    • Special Offer - Double Room with City Package
    • Stayed 3 nights

    Romms are not really clean(room carpet is very dirty) the hotel need more amintanace and renovation!

    Close to the train and bus station

    Stayed in May 2017

  • Reviewed: 20 April 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was just comfortable and easy

    Stayed in April 2017

  • Reviewed: 18 April 2017

    • Business trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    good enough for such a hotel

    good staff and room facilities

    Stayed in April 2017

  • Reviewed: 11 March 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Minibar would be good.

    Good personnel, good breakfast, good place.

    Stayed in March 2017

  • Reviewed: 16 February 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed linen pillows could be better quality !

    The staff were helpful and friendly, ask and they help '

    Stayed in February 2017

  • Reviewed: 12 February 2017

    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not applicable

    I like the Hotel Location, nice and quiet.

    Stayed in February 2017

  • Reviewed: 1 January 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    It is very close to the gare

    Stayed in December 2016

  • Reviewed: 11 November 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room and bathroom were very cold at arrival. Only cold water in the shower the last morning. Wifi very unstable and slow.

    Big room

    Stayed in November 2016

  • Reviewed: 28 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Location is good for access to motorway and town centre. Good to have the option of a simple coffee/croissant breakfast.

    Stayed in September 2016

  • Reviewed: 16 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Difficult to access now there are road changes in the vicinity

    Safe car park, nice staff and close to Grand Place for food and drink.

    Stayed in September 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The price doesn't contain breakfast.

    The location is perfect. It's very clean and the facilities are good😀

    Stayed in September 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were extremely helpful and friendly. Great car parking.

    Stayed in August 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    No air condition in the room, heating yes but air condition when it is 35deg outside the AC is needed.

    Stayed in August 2016

  • Reviewed: 6 July 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 6 nights

    Wall are a little thin... if you stay on the 2nd floor, you can hear everything in the lobby.

    Great front desk service very nice helpful staff.

    Stayed in June 2016

  • Reviewed: 25 June 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything.

    Stayed in May 2016

  • Reviewed: 23 June 2016

    • Leisure trip
    • Couple
    • Special Offer - Double Room with City Package
    • Stayed 2 nights

    A very nice breakfast and accomodation for it's price! Also a great location!

    Stayed in May 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 4 April 2016

    • Leisure trip
    • Solo traveller

    Very convenient location, between the train station and the city centre. Really great breakfast buffet with Belgian waffles, crèpes and fresh orange juice

There are also 40 reviews without text. These impact the overall review score.

Showing 1 - 75

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