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Reviews of Hotel La Passerelle 3 stars

Rue Chêne À Han 1, 6940 Grandhan, Belgium

#2 of 4 hotels in Grandhan

Guests' Choice

Review score

Based on 318 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.7

  • Free WiFi

    7.3

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Showing 1 - 7

  • Reviewed: 6 August 2018

    7.5
    Pleasant stay with some limits
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Wifi too slow, hangs all the time. Door locking system. Lift not near the main entrance. Room windows 1st floor with no nice view. Parking in the evening sometimes is very busy. Breakfast food could be better disposed.

    Location and food. Room with air conditioning.

    Stayed in August 2018

  • Reviewed: 14 August 2017

    8.8
    Food in the restaurant is excellent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Tiny detail, staff seemed quite busy constantly. This resulted in a very friendly and complete, but a little impersonal service.

    Food in the restaurant is excellent

    Stayed in August 2017

  • Reviewed: 24 February 2017

    7.5
    The food was very very good!
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    Attitude of certain staff members in the restaurant in the evening (regarding arrangement bill of the food and drinks between the 3 rooms we booked) and during the breakfast in the morning (when I asked the cleaning lady for another hair dryer since ours was broken (melted) and we had to leave immeditately after breakfast). After we left our family arranged the bill of 2 rooms of the 3 and there were some beverages on our account which were from other people... but the entire bill had to be paid first before they could refund the amount which was incorrect. Quite ridiculous... Luckily not all staffmembers acted the same :-)

    The food was very very good!

    Stayed in January 2017

  • Reviewed: 13 September 2018

    8.3
    Restaurant, setting, bar, staff, clientele
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    nothing wrong

    Restaurant, setting, bar, staff, clientele

    Stayed in August 2018

  • Reviewed: 16 May 2018

    10
    Everything :D
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Maybe a little bit more parking space.

    Everything :D

    Stayed in May 2018

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 September 2015

    8.8
    it was a very quiet location with nothing going on although...
    • Leisure trip
    • Couple

    it was a very quiet location with nothing going on although it was only 6K to Durbuy which was a lovely little town

  • Reviewed: 11 July 2015

    8.3
    Location
    • Leisure trip
    • Couple

    Restaurant service a bit slow.

    Location Quiet Food

There are also 4 reviews without text. These impact the overall review score.

Showing 1 - 7

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