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Reviews of Hotel l'Auberge 3 stars

Place du Monument 3/4, 4900 Spa, Belgium

#6 of 13 hotels in Spa

Guests' Choice

Review score

Based on 425 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    8.3

  • Value for money

    8.1

  • Free WiFi

    8.4

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Showing 1 - 50

  • Reviewed: 23 May 2018

    6.7
    OK hotel to stay but not one you will reminisce over?
    • Leisure trip
    • Group
    • Executive Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We received a very chilly welcome on arrival and although the reception staff were more friendly in the morning we were surprised to be asked whether we wanted to pay in sterling or euros. We said 'euros', to be told 'great choice as it's much more expensive in sterling'. Why not just tell us the cheapest way to pay in the first place? The hotel was ok, comfortable if unmomorable but not sure that's enough when standards are usually so high these days. . Breakfast included the most miserable croissants of the whole trip. Think budget supermarket rather than artisan bakery!

    The hotel rooms are located above the restaurant at the Hotel and are pleasant but accessed up a dingy staircase. Nice bathroom although for an executive twin room we thought the bedroom a bit cramped. Having looked at the hotel restaurant menu we chose to eat in town and there is a good choice and you can enjoy a drink whilst watching the classic cars cruise the streets of Spar. Secure parking for our motorbikes cost €9 and was located close by. The breakfast was the usual continental fare and the staff in the morning friendly.

    Stayed in May 2018

  • Reviewed: 16 May 2018

    8.8
    Good hotel in Spa center!
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lacking a good airconditioning. Room was stuffy when window was closed and with open window there's too much noise from the busy street.

    Nice room and building, clean, nice bathroom. Super location in the centre of Spa! Great to have a close by garage to leave the car.

    Stayed in May 2018

  • Reviewed: 26 January 2018

    9.6
    Super relax
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    We could hear abit the neightbord in the morning. And maybe a bottle of spa in the room would have made the stay super great.

    People, room and location.it was a great stay...happy to comeback

    Stayed in January 2018

  • Reviewed: 6 December 2017

    7.9
    Enjoyable place for an overnight stay, with great access to shopping.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    Guests should be aware access via stairs only (no lift).

    Great location. Nice French atmosphere & restaurant meal was great. Very comfortable bed & nicely renovated bathroom.

    Stayed in December 2017

  • Reviewed: 18 July 2017

    7.1
    Nice bed, bathroom and view.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    The staff is not friendly during check-out. They started knocking on the door asking us to leave even before the time limit for the check-out. Very stressing.

    Nice bed, bathroom and view.

    Stayed in July 2017

  • Reviewed: 5 July 2017

    9.6
    Great stay for Spa and Francorchamps
    • Leisure trip
    • Group
    • Executive Double Room
    • Stayed 1 night

    Need to book the off street parking just in case

    Superb boutique hotel with very helpful staff. Friends tell me that the restaurant is superb but I didn't have the chance to try it.

    Stayed in June 2017

  • Reviewed: 26 June 2017

    6.7
    Better of paying for a proper hotel
    • Business trip
    • Group
    • Executive Twin Room
    • Stayed 4 nights

    No reception No air con Very small back door to walk up stairs to rooms No lifts Have to walk through busy restaurant to get to door to rooms which is very unsatisfactory. No where to plug anything in in bedroom area

    This is not a hotel but a restaurant that have added rooms above. Rooms are very small no air conditioning but a fan that has a small lead and no where to plug it in. Only 1 plug in all bedroom area. Staff OK breakfast just continental. Better off going to real hotel, but the restaurant was good.

    Stayed in June 2017

  • Reviewed: 13 March 2017

    7.9
    Nice place but not very friendly people
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff seemed to immediately have a deep dislike for me as soon as they realised i was not speaking french. Dont get me wrong; they were friendly at the surface, but it was clearly visible on their faces that they would rather that i stop talking to them as soon as possible. This is something i noticed in most places in spa and that doesnt make you feel very welcome. Thats a shame because the place itself is nice.

    Nice modern room. Clean. Good value for money. Right near the centre of spa and the thermen.

    Stayed in March 2017

  • Reviewed: 30 January 2017

    8.8
    Good stay except for the beds
    • Leisure trip
    • Group
    • Executive Twin Room
    • Stayed 1 night

    the beds should be renewed - springs are apparent and the beds were quite soft - the bedroom looks bigger on the pictures

    the breakfast and the location

    Stayed in January 2017

  • Reviewed: 8 January 2017

    8.3
    Ideal for a short stay in centre of town
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights

    Sleeping area small but ok for short stay. No separate reception/ lounge area. Room a bit stuffy but then so are 90% of hotel rooms!

    Big bed and very comfy. Tea and coffee in room bonus. Huge modern shower. Restaurant good. Best location for access to spa

    Stayed in January 2017

  • Reviewed: 22 December 2016

    8.3
    Nice window view and close to SPA thermae.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    We checked out later than expected due to sickness of my wife. Personnel was not really friendly. But indeed we did not respect the check-out time. Since there were not many guests in the hotel, they could have been a bit more flexible.

    Nice window view and close to SPA thermae.

    Stayed in December 2016

  • Reviewed: 13 December 2016

    9.2
    Hotel located centrally in Spa - very nice room;
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    Entrance to the hotel is strange as you have to pass among the guests of the restaurant; this is awkward when arriving for example during lunch or dinner.

    Hotel located centrally in Spa - very nice room; spacious bathroom. Good breakfast.

    Stayed in December 2016

  • Reviewed: 2 September 2016

    7.1
    Great room, but we would appreciate a kind & smiling staff....
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    Why is the staff so "grumpy" during the service in the restaurant? Is the smile not included in the price?

    Perfect room and very clean. Great food in the restaurant.

    Stayed in August 2016

  • Reviewed: 15 June 2018

    9.2
    Great hotel in the center of Spa.
    • Leisure trip
    • Group
    • Executive Twin Room
    • Stayed 2 nights

    Cost was a little over the top. But as they say you only get what you pay for.

    Great Location, nice rooms and facilities. Restaurant was really nice.

    Stayed in June 2018

  • Reviewed: 16 April 2018

    7.5
    A little noisy
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little noisy

    Stayed in April 2018

  • Reviewed: 2 April 2018

    10
    Excellent!
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    The room was in excellent condition.. loved the comfy linens and quiet atmosphere. Will definitely recommend to others.

    Stayed in April 2018

  • Reviewed: 5 July 2017

    7.5
    Clean and comfy.
    • Leisure trip
    • Solo traveller
    • Executive Double Room
    • Stayed 1 night

    No air conditioning

    Clean and comfy.

    Stayed in June 2017

  • Reviewed: 27 June 2017

    10
    Just what we wanted.
    • Couple
    • Executive Double Room
    • Stayed 1 night

    All good

    Ideal location in the centre of Spa. Friendly welcome. Good breakfast . Good parking in a difficult area.

    Stayed in June 2017

  • Reviewed: 25 June 2017

    10
    Excellent stay
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good location clean comfortable room and the check in was quick and easy

    Stayed in June 2017

  • Reviewed: 19 June 2017

    9.6
    Great location
    • Leisure trip
    • People with friends
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Great location

    Stayed in May 2017

  • Reviewed: 31 May 2017

    7.1
    Good restaurant, spacious room and good modern bathroom
    • Leisure trip
    • Solo traveller
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tv only french chanels; lots of noise as no airco and room was on side of noisy street

    Good restaurant, spacious room and good modern bathroom

    Stayed in May 2017

  • Reviewed: 25 May 2017

    9.5
    great stay
    • Business trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    No a/c

    Great location. Very modern rooms, with helpful staff.

    Stayed in May 2017

  • Reviewed: 23 May 2017

    8.3
    Good Restaurant.
    • Leisure trip
    • Solo traveller
    • Executive Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Street noise some evenings.

    Good Restaurant. Friendly helpful staff. Secure parking available.

    Stayed in May 2017

  • Reviewed: 20 March 2017

    7.5
    Large nice modern bathroom
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    The small acces to the room, through the restaurant The wifi didn't function well

    Large nice modern bathroom Comfortable bed

    Stayed in March 2017

  • Reviewed: 25 January 2017

    8.3
    Excellent for a stay to visit the environment.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    elevator a bit tiny, the lift to the spa on top of the mountain was down.

    Very nice room, dinner and breakfast were very well prepared.

    Stayed in January 2017

  • Reviewed: 29 December 2016

    7.9
    Good breakfast.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Good breakfast.

    Stayed in December 2016

  • Reviewed: 21 December 2016

    10
    Great auberge
    • Leisure trip
    • Solo traveller
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some noisy neighbors on the first night

    The bed was large and 100% comfortable, with plenty of soft pillows. Excellent dinner !!

    Stayed in December 2016

  • Reviewed: 5 November 2016

    8.8
    Nice room, breakfast, central location in Spa
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    This is a restaurant with some rooms, so lacks the facilities of a regular hotel.

    Nice room, breakfast, central location in Spa

    Stayed in November 2016

  • Reviewed: 13 October 2016

    10
    Possibly my favourite hotel ever
    • Business trip
    • Group
    • Executive Twin Room
    • Stayed 4 nights

    I cannot begin to explain how good this hotel is. The rooms, the food, the people. You are just 100% looked after. It's perfect.

    Stayed in September 2016

  • Reviewed: 30 September 2016

    7.9
    Hotel L'Auberge - good location for a visit to Spa
    • Leisure trip
    • Group
    • Executive Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Weak wifi, only average value.

    Good breakfast, great central location and convenience of a secure garage.

    Stayed in September 2016

  • Reviewed: 19 September 2016

    10
    Great hotel with excellent restaurant
    • Business trip
    • Group
    • Executive Double Room
    • Stayed 4 nights

    Wonderful staff, great food, refurbished rooms fantastic. All good.

    Stayed in September 2016

  • Reviewed: 27 July 2016

    10
    Friendly staff & a relaxing location
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff & a relaxing location

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 May 2016

    8.3
    Extremely helpful staff especially in finding their very...
    • Solo traveller

    More choice of half bottles on wine list for solo travellers.

    Extremely helpful staff especially in finding their very well hidden Garage, where the staff member actually left the hotel to guide me to the garage. Lovely meal in the evening with good ambience. Rooms much improved since recent refurbishment.

  • Reviewed: 25 March 2016

    8.8
    The room is exactly like the photo, really nice stay, big...
    • Leisure trip
    • Couple

    The reception is inside the restaurant you must cross all over the place to entry and there's not lift.

    The room is exactly like the photo, really nice stay, big and confortable beds.

  • Reviewed: 22 March 2016

    9.2
    Very nice, recently renovated room.
    • Leisure trip
    • Couple

    Hotel doesn't really have any "facilities" except the restaurant/bar, but this is expected for its size.

    Very nice, recently renovated room. Friendly staff. Good breakfast. Location close to the Therme.

  • Reviewed: 14 July 2015

    7.9
    Electronic key requires to be quickly inserted and pulled...
    • Business trip
    • Solo traveller

    Electronic key requires to be quickly inserted and pulled out, otherwise the front door does not open at night: took me 20-30 attempts the first night

  • Reviewed: 1 July 2015

    6.7
    We'love the location of this hotel, right in the town...
    • Leisure trip
    • Couple

    We didn't like the room not having an airco. There was a fan provided, but that wasn't sufficient to cool the room.

    We'love the location of this hotel, right in the town centre, close to restaurants and shops

  • Reviewed: 19 May 2015

    5.8
    The location in the Center of SPA
    • Leisure trip
    • Couple

    Breakfast was poor Early check-in not accepted. We had the feeling that this was only based "we don;t do that, check-in is at 15.00" and not on the intention to try to service a customer.

    The location in the Center of SPA

  • Reviewed: 7 March 2016

    7.9
    Location and restaurant very nice.
    • Leisure trip
    • Couple

    Lay out of the room, very cramped, not the best value for money.

    Location and restaurant very nice.

  • Reviewed: 21 January 2016

    5.8
    central location and in-garage parking -helpful for cold...
    • Business trip
    • Solo traveller

    pillow too hard. Entry through restaurant.

    central location and in-garage parking -helpful for cold weather

  • Reviewed: 13 October 2015

    9.2
    Beautiful room!
    • Business trip
    • Couple

    Staff could be a bit more friendly.

    Beautiful room! Awesome shower!

  • Reviewed: 29 September 2015

    7.9
    Central location
    • Leisure trip
    • Couple

    Building site outside let the location down

    Central location

  • Reviewed: 10 September 2015

    9.2
    Second visit.
    • Leisure trip
    • Couple

    Second visit. Very helpful staff and great food. We will go back.

  • Reviewed: 8 September 2015

    8.8
    Great room and bathroom.
    • Leisure trip
    • Couple

    You arrive through a restaurant which was confusing. Staff not friendly or welcoming.

    Great room and bathroom. Perfect location for the spa.

  • Reviewed: 4 September 2015

    9.6
    Room was very modernly decorated and very clean.
    • Leisure trip
    • Solo traveller

    Free WI-fi but a very bad connecting to the router.

    Room was very modernly decorated and very clean.

  • Reviewed: 20 July 2015

    9.2
    It is in a great location, the staff are very helpful and...
    • Leisure trip
    • Couple

    It is in a great location, the staff are very helpful and the breakfast was excellent.

  • Reviewed: 14 July 2015

    10
    Clean and comfortable with friendly staff.
    • Leisure trip
    • Family with older children

    Clean and comfortable with friendly staff. Centrally located in the town.

  • Reviewed: 12 July 2015

    10
    Good location.
    • Solo traveller

    Wifi was very temperamental.

    Good location. Easy parking. Clean, modern and spacious room.

  • Reviewed: 21 May 2015

    8.3
    Great restaurant, wonderful ambiance
    • Leisure trip
    • Couple

    Great restaurant, wonderful ambiance

  • Reviewed: 7 February 2015

    8.3
    very nice, spacious rooms, amazing bathroom, tea and coffee...
    • Leisure trip
    • Couple

    brakfast was quite simple

    very nice, spacious rooms, amazing bathroom, tea and coffee facilities in the room delicious diner in the restaurant

There are also 27 reviews without text. These impact the overall review score.

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