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Reviews of Hotel Lugano 4 stars

Villapad 14, Knokke, 8300 Knokke-Heist, Belgium

#10 of 27 hotels in Knokke-Heist

Guests' Choice

Review score

Based on 417 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.3

  • Location

    9.4

  • Facilities

    8.1

  • Staff

    9

  • Value for money

    7.6

  • Free WiFi

    8.7

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Showing 1 - 21

  • Reviewed: 2 June 2018

    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    30 euros per night was rather steep. 20 euros would be acceptable.

    Central location. Great staff. Clean. The food was excellent in the restaurant. Breakfast was superb. Secure gated parking.

    Stayed in May 2018

  • Reviewed: 23 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Bar, restaurant and breakfast area extremely stuffy. Ventilation to improve! there was no air at all and despite asking several times for a window to be opened, we were told it was too cold. Staff in the restaurant and breakfast area not very friendly

    Location, convenient car park next door. The terrace of the bar Lovely and clean room with good use of the space. friendly reception staff

    Stayed in May 2018

  • Reviewed: 29 April 2018

    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The small standard rooms, are small, old fashioned, no curtains, no Airco. Totally not worth the value. Room 25. Never again!

    Thanks for the receptionist who listened to my disappointment and changed our room to the best available on that night. She moved us to the garden view with balcony room. Room 1, I’ll be back upon receiving a good deal.

    Stayed in April 2018

  • Reviewed: 26 March 2018

    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 2 nights

    Breakfast offers anything you like however the choice of espresso coffee would have been nice too.

    Breakfast was perfect. Room was very nice because of the typical 'Knokke' touch, luxurious and cosy. The possibility to have all meals in the hotel's restaurant is a serious plus. Whether it is lunch or dinner, the Terrasse is great in all weather conditions.

    Stayed in March 2018

  • Reviewed: 7 March 2018

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    As there was only one person on the reception it took 15 mins to Check-In as the receptionist was dealing with a telephone query - which took a considerable amount of time. The breakfast was at 08:30 - unfortunately needed to Check-Out at 06:30 - and no information was made clear on Booking of this point. Also due to early Check-Out no one was on the reception.

    The hotel is located very close to the centre of Knokke. The hotel has a car-park which in Knokke is very important. The room was very comfortable and cosy.

    Stayed in March 2018

  • Reviewed: 28 March 2017

    • Business trip
    • Group
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was not up to the challenge of accomendating a small froup during the week including being double charged for the reservation and again on check out

    Stayed in March 2017

  • Reviewed: 21 October 2016

    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    The fee for the parking 25€ per day is too much

    The photos didn't exactly correspond to the facilities and tve rooms. Out room was ok but not as new as on the pictures I think that 25€ per day for the parking is too much

    Stayed in October 2016

  • Reviewed: 6 May 2018

    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Perfect place.... I is really special place.

    Stayed in May 2018

  • Reviewed: 21 April 2018

    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    An exckent charming hotel with all the facilities with great secure next door parking.

    Stayed in April 2018

  • Reviewed: 10 April 2018

    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in April 2018

  • Reviewed: 19 February 2018

    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great dinner and a lovely breakfast. Nice staff, very friendly

    Stayed in February 2018

  • Reviewed: 8 April 2017

    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent

    Stayed in April 2017

  • Reviewed: 28 March 2017

    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    N/A

    Everything this place is ideal

    Stayed in March 2017

  • Reviewed: 27 December 2016

    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bedding was uncomfortable

    Everything!

    Stayed in December 2016

  • Reviewed: 21 December 2016

    • Business trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff even at reception very helpful towards information and comfort. Breakfast terrific, fresh fruits and delicious egg combination.

    Stayed in December 2016

  • Reviewed: 20 July 2016

    • With a pet
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Have to settle your bill daily for extras. Could not charge drinks etc to the room

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 1 March 2016

    • Leisure trip
    • Couple

    Room was very small. The beds separated from each other during the night. There was no wifi in the room

    Perfect location Very clean Rich and tasty breakfast Bathroom and toilet new

  • Reviewed: 14 November 2015

    • Leisure trip
    • Couple

    Room kind of old bathroom also.bar closed for the 2 days we were there  friend of is had the same room 50€ per day cheaper !!!!!!!..

    Good location Nice staff

  • Reviewed: 3 March 2015

    • Leisure trip
    • Couple

    It was a very windy weekend and you could hear in the corridor the sound of the howling wind.

    The rooom, the bed, the bathroom, anything is so beautiful. Breakfast very delicious and a big diversified food range.

  • Reviewed: 2 May 2016

    • Business trip
    • Solo traveller

    the Restaurant is closed in the first days of the week.

    individual style in the rooms very calm area not far away from the seeside

  • Reviewed: 19 March 2016

    • Leisure trip
    • Couple

    The privé is rather high for this accompdatian/room

    Nice venue ,friendly people. Good breakfast.

There are also 15 reviews without text. These impact the overall review score.

Showing 1 - 21

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