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Reviews of Martin's Waterloo 3 stars

Chaussee De Tervuren 198, 1410 Waterloo, Belgium

#5 of 11 hotels in Waterloo

Guests' Choice

Review score

Based on 224 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    8.4

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Showing 1 - 53

  • Reviewed: 16 April 2018

    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Service to the minimum. Not even a bottle of water or tissues in the room. Poor quality breakfast. Impossible to switch off the noisy fan in the room. I also have been posted in another weird building. I felt like in a dort room. Unfortunately you are not told that when you book.

    Location

    Stayed in April 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights

    We had an issue on payment of the room. Despite having paid the room up front we had to discuss with hotel management as they were asking for "another" payment. There seems to have been some confusion on Booking.com. Finally all was settled.

    Stayed in April 2018

  • Reviewed: 22 September 2017

    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    A very well presented clean hotel. The rooms were very clean and tidy. Breakfast was a buffet a fair which had more than you needed. Excellent service from the staff who were very friendly.

    Stayed in August 2017

  • Reviewed: 18 August 2017

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    they should specify better there are 2 hotels, the 4 stars and the 3 stars...we booed the 3 stars but didn't know...

    close to tourist attractions and grocery stores, easy to find , comfortable room and bathroom

    Stayed in July 2017

  • Reviewed: 25 July 2017

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike at all although tea and coffee making facilities would be a great idea. We did get excellent room service that said.

    Everything and the reception staff were so helpful. Arriving bedraggled in soaking wet motorcycle gear was soon made up for by the staff offering to take our clothes to the laundry and getting them dried for us in no time. Wonderful service. Well situated hotel with great rooms and facilities.

    Stayed in July 2017

  • Reviewed: 20 June 2017

    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The towels, in the annexe, were a bit small and not very fluffy.

    I had a good offer from Booking.com for this very special property. We were in the annexe which was very comfortable. I would certainly like to stay in the "Grand" - the building is very pleasant. The restaurant had a very good chef and there was a very nice ambience, the room is of historical interest. Breakfast was a very good spread. Good location for visiting historical Waterloo.

    Stayed in June 2017

  • Reviewed: 25 September 2016

    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    Air conditioner in the rooms was very noisy take ear plugs if you need to use it! Pricing of the rooms can vary widely for the same room.

    Staff were very helpful. Breakfast excellent.

    Stayed in September 2016

  • Reviewed: 1 July 2016

    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Accommodation was in the annex although high quality had no character. Didn't use the bar as it had no character , chose to sit outside which was a nice setting

    Loved the vaulted ceiling in the restaurant. Good location for strolling into Town 20 mins & close to battlefield.

    Stayed in June 2016

  • Reviewed: 14 May 2018

    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    Smiley personal even at 01.00 oclock.

    Stayed in May 2018

  • Reviewed: 15 April 2018

    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff and clean room. The breakfast was really good.

    Stayed in April 2018

  • Reviewed: 26 November 2017

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Had to change rooms and had to insist

    Restaurant

    Stayed in October 2017

  • Reviewed: 13 November 2017

    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night

    The restaurant was amazing!! Beds were super comfy and the breakfast was the best I've had in all of my European travels.

    Stayed in October 2017

  • Reviewed: 7 November 2017

    • Business trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights

    Mini bar was empty and they charged 50EURO/day deposit for empty mini bar.

    Excellent breakfast and big room.

    Stayed in November 2017

  • Reviewed: 10 October 2017

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Only ate in hotel which was first class

    Stayed in October 2017

  • Reviewed: 10 August 2017

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice and comfy. Excellent breakfast and kind staff.

    Stayed in July 2017

  • Reviewed: 4 August 2017

    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    A/C in the room was a little noisy but overall a great stay.

    Stayed in August 2017

  • Reviewed: 20 July 2017

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    The room and bathroom were large and clean.

    Stayed in July 2017

  • Reviewed: 16 July 2017

    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was FABULOUS!! Slept like a log which has not happened in two weeks of traveling.Very comfortable. And nice bar!

    Stayed in July 2017

  • Reviewed: 14 May 2017

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was very comfortable and the breakfast buffet was extensive and of good quality.

    Stayed in May 2017

  • Reviewed: 17 April 2017

    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    Everything

    Stayed in April 2017

  • Reviewed: 6 March 2017

    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    Nothing !!!!

    Everything !!!!!!!

    Stayed in March 2017

  • Reviewed: 27 January 2017

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There should be fresh fried eggs available at breakfast.

    We loved the decor and the layout of the garden.

    Stayed in January 2017

  • Reviewed: 2 January 2017

    • With a pet
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely breaksfast, comfy beds, pet friendly, very quiet and great location

    Stayed in January 2017

  • Reviewed: 14 November 2016

    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    Everything !

    Stayed in November 2016

  • Reviewed: 30 August 2016

    • With a pet
    • Business trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights

    nothing

    I think is a very nice hotel and pet friendly. Very nice beds. Near the airport.

    Stayed in August 2016

  • Reviewed: 23 August 2016

    • Leisure trip
    • Family with older children
    • Superior Twin Room
    • Stayed 1 night

    There was no coffee or tea set present, in the photo's it looks like there is.

    Very comfortable bed and a good shower.

    Stayed in August 2016

  • Reviewed: 12 August 2016

    • Leisure trip
    • Family with older children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Evening meal very expensive but good quality

    Rooms well equipped. Hotel staff very efficient. Breakfast good

    Stayed in August 2016

  • Reviewed: 6 July 2016

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    Interesting building in keeping with surroundings. Easy to find and loads of amenities nearby

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 May 2016

    • Leisure trip
    • Group

    No coffee making facilities in room. Price of drinks in the hotel bar too high.

    The location, modern rooms and excellent breakfast (cooked and continental)

  • Reviewed: 7 March 2016

    • Leisure trip
    • Couple

    Heating/cooling system was not loud but annoying...continued to hear 'knocks and pings' all night...additionally the 'blue light' on the thermostat was quite bright and since it was on the ceiling there was no way to cover it.

    Conveniently located for visits to St. John's School. Restaurant and bar on site.

  • Reviewed: 5 September 2015

    • Leisure trip
    • Couple

    Hotel situation perfect for our requirements. Bed was very comfortable. Staff very friendly and helpful when issue logged (we had a blocked shower drain which flooded the wet-room). Very speedily resolved.

  • Reviewed: 26 July 2015

    • Leisure trip
    • Couple

    Excellent service with a smile, excellent quality food, quiet and comfortable bedroom. Hotel within walking distance of centre of Waterloo and easy to find way out of the town.

  • Reviewed: 28 April 2015

    • Leisure trip
    • Group

    Service was a little slow and one work experience waiter was not listening to the guidance he had no doubt been given. Checkout at peak times was a little slow. Wine vintages did not match the wine list.

  • Reviewed: 8 February 2015

    • Leisure trip
    • Couple

    When we checked in the person working didn't mention the code required to drive out of the parking lot. It would have been valuable to have that.

    The location of the hotel for us was ideal. It was close to restaurants and to the St. John's Internation School where we needed to be. The room was clean, and quite.

  • Reviewed: 17 May 2016

    • Leisure trip
    • Couple

    Everything, couldn't fault it

  • Reviewed: 10 May 2016

    • Business trip
    • Solo traveller

    Noisy a/c cutting in and out all night

    Slick modern rooms with best restaurant in the area

  • Reviewed: 10 April 2016

    • Leisure trip
    • Couple

    Nothing

    The room was lovely and the bed very comfortable. Excellent restaurant.

  • Reviewed: 3 April 2016

    • Leisure trip
    • Group

    Excellent staff, food, wine and facilities. One of the best meals I've had anywhere in the world - & I've been to 70 countries!

  • Reviewed: 14 March 2016

    • Leisure trip
    • Couple

    The beds felt a little bit old

    The breakfast was really good!

  • Reviewed: 24 December 2015

    • Leisure trip
    • Group

    Very well placed for the town of Waterloo and the battlefield. Easy access to the main road network.

  • Reviewed: 15 December 2015

    • Leisure trip
    • Couple

    Breakfast Great bed

  • Reviewed: 16 September 2015

    • Business trip
    • Group

    no kettle for hot water

    very nice hotel and wonderful breadfast

  • Reviewed: 1 September 2015

    • Leisure trip
    • Group

    Nothing

    Beautiful

  • Reviewed: 25 August 2015

    • Leisure trip
    • Couple

    The staff at this hotel were extremely welcoming, friendly and so helpful, you just couldn't ask for anything better.

  • Reviewed: 25 August 2015

    • Leisure trip
    • Couple

    Great parking facilities, excellent breakfast, really comfy rooms.

  • Reviewed: 6 August 2015

    • Leisure trip
    • Couple

    Restaurant exceptional quality at very fair price

  • Reviewed: 14 July 2015

    • Leisure trip
    • Couple

    The room and the hotel location

  • Reviewed: 8 July 2015

    • Leisure trip
    • Couple

    Cleanliness and very good breakfast.

  • Reviewed: 1 June 2015

    • Business trip
    • Solo traveller

    Would have like coffee/tea and water in room - bought water at bar but not able to open it in room

    Location and was fine for my overnight stay

  • Reviewed: 19 May 2015

    • Leisure trip
    • Group

    Excellent breakfast. Room very clean and comfortable.

  • Reviewed: 9 May 2015

    • Leisure trip
    • Group

    Clean rooms and dining areas

  • Reviewed: 8 May 2015

    • Leisure trip
    • Couple

    Good Value for Money During Weekend

  • Reviewed: 26 April 2015

    • Leisure trip
    • Couple

    The fabulous location

There are also 18 reviews without text. These impact the overall review score.

Showing 1 - 53

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