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  5. Reviews of NH Brussels Grand Place Arenberg

Reviews of NH Brussels Grand Place Arenberg 4 stars

Rue d'Assaut 15, 1000 Brussels, Belgium

#140 of 195 hotels in Brussels

Guests' Choice

Review score

Based on 1188 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    9.3

  • Facilities

    7.4

  • Staff

    8.6

  • Value for money

    7.1

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 21 April 2024

    9.0
    Sweet with great customer service
    • Leisure trip
    • Couple
    • Submitted via mobile

    None

    Location

  • Reviewed: 17 April 2024

    7.0
    Great location with some drawbacks that could be dealbreakers
    • Business trip
    • Solo traveller

    The mattress was flat out awful. Very uncomfortable for a side sleeper. The windows didn't keep out much noise from the traffic. It was very noisy at night with loud cars and motorcycles speeding by a half a block away. As a result I didn't get very good sleep for the 2 nights I was there. The room was small but worked fine for one person.

    The location is very close to all the attractions which was both good and bad. Good in the sense that everything was steps from the hotel. Not so great in the sense that it was near a busy street that was very noisy, especially at night. The property was clean and the breakfast was good quality with good variety.

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple

    the window in our room needed to be repaired

    The location

  • Reviewed: 16 April 2024

    7.0
    Good location for a somewhat tired hotel.
    • Leisure trip
    • Family with young children
    • Submitted via mobile

    The beds were quite firm and the rooms were in desperate need of a refresh. The floor tile in several areas of the room were damaged.

    Great location and good value.

  • Reviewed: 15 April 2024

    7.0
    Good
    • Business trip
    • Group

    The smell in the lobby, there was a parfum dispenser with a very strong scense.

    Location for us was the big plus. Also good breakfast.

  • Reviewed: 12 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Submitted via mobile

    There was some noise around 4-6am.

    Room is big. Location is very good. Normal breakfast.

  • Reviewed: 5 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller

    WIFI was extremely slow 30% of the time, hindering work on laptop

  • Reviewed: 4 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Submitted via mobile

    The pictures online looked nothing like the rooms. The rooms were very outdated and old. Bed was super uncomfortable and not supportive. Lighting in the bathroom and room was very dim and hard to see anything when getting ready.

    The location was amazing and the staff were very accommodating.

  • Reviewed: 2 April 2024

    7.0
    Good choice for visiting Brussels
    • Leisure trip
    • Couple
    • Submitted via mobile

    Furniture in the rooms needs updating

    Location (5mins walk from central square )staff were very friendly- especially Bianca in reception. Parking on site was a bonus.

  • Reviewed: 1 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Submitted via mobile

    The heat in the room was not that I would like

    It was great with plenty of choices.

  • Reviewed: 1 April 2024

    7.0
    Perfect hotel for a short stay.
    • Leisure trip
    • Couple
    • Submitted via mobile

    The lack of mirrors in the main bedroom and lighting, some women like to put make up on and I had to use a hand mirror and my phone light to be able to see what I was doing. The screen between the bathroom and bedroom is very unnecessary and it wakes whoever is in bed up if someone goes to the toilet at night and turns the light on. The TV is in French which is fine but would be good if there was an option to log into personal subscriptions. We also found quite a lot black mould behind the curtains. Rm 703.

    The location of the hotel is spot on! 5 minute walk from Central Station which has local connections all over the city and 5 minutes from local pubs, bars and the Grand Palace. The room was big enough for us both and we slept very well. Ample wardrobe space for us both to fully unpack and the bed was very large and comfortable.

  • Reviewed: 31 March 2024

    6.0
    Great location, but had a few hiccups with the room!
    • Leisure trip
    • Couple
    • Submitted via mobile

    We struggled with the heat and mini bar didn’t cool so we lost about $30 in groceries even after maintenance came to look at it. Street was very busy and loud even at night, bring earplugs.

    Location

  • Reviewed: 30 March 2024

    8.0
    NH Brussels
    • Leisure trip
    • Family with young children
    • Submitted via mobile

    Nothing

    We had twin beds which is what we paid for. Clean overall especially the bathroom. Close proximity to sights and restaurants.

  • Reviewed: 28 March 2024

    8.0
    nice stay
    • Leisure trip
    • Group

    Perfect location. Nice room and breakfast. Staff helpful and firendly.

  • Reviewed: 26 March 2024

    8.0
    Great price performance balance
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Really appreciated the staff as well as the location of the hotel. One of the best breakfast offers in long time. I always like when hotels pay attention to detail, little sweets available at the reception, Easter decorations, some vouchers to get free drinks etc. and it this hotel you have it all.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    First time staying at NH hotels but won’t be the last
    • Leisure trip
    • Solo traveller
    • Submitted via mobile

    Nothing comes to mind

    Breakfast selection was great! Proximity to central station and to Grand place was great. I also loved that they had a drive for opting to not have the room cleaned for those who chose to and were staying more than a night, you would get a voucher for a drink from the mini bar.

  • Reviewed: 13 March 2024

    9.0
    Great location very close to Grand Place and shopping. The hotel is very clean and comfortable.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The perfume that is sprayed in the air was overpowering at times.

    Good location and very clean and comfortable

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Submitted via mobile

    My friend had his room without breakfast included ( he thought it was included) sat for breakfast and then was charged 24 euro..way way way overpriced

    Room was very clean and very comfortable . breakfast has a great selection.

  • Reviewed: 12 March 2024

    9.0
    great stay at a lovely hotel
    • Leisure trip
    • Family with young children

    location

  • Reviewed: 9 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower wasn’t the best, but overall ok since we were there only for a couple of days.

    The location was ideal if you want to walk around the city, see the main attractions and very close to the Market Square and close to the central station too.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    7.0
    Ok for business trips , not for family stay or vacation
    • Business trip
    • Solo traveller

    Breakfast both Vegetarian and Non-vegetarian are kept in same POT. Left side - Veg like beans / right side - Non-veg - like meat. They may keep only veg in one pot and Non-veg in another, its difficult for Pure Vegetarian, limiting options

    Location is prime, more of business hotel, since no further amenities, except wifi and breakfast Rooms look to be small; centrally heated, with bath tub, Bathing without tub, with shower is difficult

  • Reviewed: 5 March 2024

    8.0
    Fun trip to Brussels
    • Leisure trip
    • Group
    • Submitted via mobile

    NA

    Good central location

  • Reviewed: 4 March 2024

    7.0
    Ideal location
    • Leisure trip
    • Group

    Some pieces of equipment were a bit old (phone, aircon [noisy]) or not working (the ventilation system in the bathroom).

    Location is perfect, staff is nice and helpful. The room was clean and comfortable.

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Submitted via mobile

    Room had mould growing on window sills and not clean

    Friendly staff and good location

Showing 1 – 25

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