swimming facililty and fitness weren't well maintained. Also the absurd rules with kids about the use off the pool

Well served breakfast, very friendly & helpfull staff, nice athmosphere

Stayed in April 2024

The aircondition stop operating each nigh, this made the room very warm and hard to sleep. There was no way to start it. The break fast was over all good, but would have expected real susagrs (not chicken), verity of yogurts, nutela . Over all service was good, but when ordering drinks in the loby, we had to wait 15-20 min to get three beers.

Location eas great, easy to reach with taxi and train. Bonus that it was very close to EU quarters. That we could check in early and check out was very much appreciated. Thank you. Great pool, helpfull staff

Stayed in April 2024

Swimming pool had some ongoing construction in the entrance area.

Great parking garage and swimming pool. Good location. Quiet rooms available... but you need to ask for it.

Stayed in March 2024

Pillows too voluminous No warning female changing area for pool under reconstruction (virtually a building site)

Breakfast (great choice) Restaurant food (plentiful) Spacious room Lots of extras (bathrobe, iron, etc)

Stayed in March 2024

Great check-in and breakfast experience.

Stayed in January 2024

I think the breakfast is a little expensive. Even though it's fully comprehensive with toasts, croissants, yogurt, cereals, cheese, salmon, jams, eggs, vegetarian options, fruit, pancakes, etc., if you eat out, you can save 50% of that cost.

hey have a professional staff, super dedicated to customer service. There is not one thing that we request that they couldn't address, and that's, for me, one of the most valuable aspects—the service. The hotel is really nice, and the location is perfect since you have the train station just 2 blocks away. If you want to eat, there are some places nearby with excellent options and abundance.

Stayed in February 2024

Hôtel isn’t all that close to the city centre but it was a nice walk none the less.

Nice hotel, quiet location, restaurant served nice food.

Stayed in December 2023

Bathroom old standard with shower in bath tube only

Excellent close to the European Parliament, quiet area. Service ok, room ok but not to latest standard. Breakfast good

Stayed in October 2023

They hold up the deposit for too long, after 2 months, the credit amount went back to my card.

The general hotel facilities are in place and the staffs are always attentive at reception.

Stayed in August 2023

As mentioned, the hotel reception seem to be short-staffed causing guests to wait. We had issues with TV and opening the door connection, which took a bit of time and 3 reminders to make it happen.

Location - 2-minute walk to the European Parliament, Luxembourg square and Metro, 10-20min walk to the major tourist attractions. Despite such closeness, the Area feels quiet and residential which we liked. Staff - very helpful, goes extra lengths to accommodate guests' request. But short-staffed during check out times, not their fault, but Management's. Rooms - we were given two rooms, one with a good size, another one was OK. They provide with two bottles of fresh water every day. Breakfast - clear highlight. Fresh orange and grapefruit juices, eggs can be order in any way you like, healthier options are available too with soya milk alongside normal milk. Pastries and croissants are perfect. And good coffee though through a machine. Swimming pool is a good size for a hotel indoor pool and changing rooms seem clean enough.

Stayed in October 2023

Pool

Stayed in September 2023

Lovely hotel with lovely staff

Stayed in August 2023

Tried on many occasions to contact the reception team prior to arrival phone just rang and rang ultimately just getting cut off reception team were ok but blamed it on low staffing no time to answer phones I also text them and emailed them no answer shocking service really from a professional hotel chain. That said I was upgraded after complaint so the did try to appease me. The really bad stuff was the stink in the elevators and restaurant and car park basement was sickening awful smell can’t be described yuk

Good location for what I needed

Stayed in August 2023

A little pricey for drinks in the bar

Location, facilities.

Stayed in August 2023

The shower wasn’t very powerful and the water drained really slowly so at the end of the shower you were ankle deep in soapy water

The staff, the location, the bed. Good breakfast

Stayed in August 2023

The shower was disappointing - too cold or too hot and the wifi didn’t work

Location was great Rooms were very comfortable

Stayed in August 2023

breakfast could have something different everyday.

room was of good size, pool had warm water. breakfast was yummy and a mix of everything.

Stayed in August 2023

Only negative is that hotel ask for a £50 deposit upon check-in to cover any costs which arise- common practice in nicer hotels but prefer this to be made clear beforehand so we could have budgeted for this.

Luxurious hotel, comfortable and glamorous room, really nice leisure facilities (pool and sauna). Overall wonderful stay. Highly recommend.

Stayed in August 2023

The hotel is better than it looks in the photos. In August 23 the pool wasn't too busy but it got plenty of use. There are pool towels, robes and slippers in the room. The sauna and gym were also free. Mini fridge, kettle, mugs and glasses in the quiet room. We found our king size bed comfortable. The scaffold was still there during our stay but only obscured part of the window and no work was going on during the week. There is nothing you'd want to look out at anyway. For food and drinks, the Beer factory on Place de Luxembourg, a few minutes walk away. There are buses from Place de Luxembourg and you can touch on with a credit card. I think one goes to the airport for a better price than the IC train which you get to Gare du Midi and then need to pay (tap credit card) for a metro to Trone. Best excursion is to the Ghent altarpiece with VR tour. €5 ew from Gare du Midi.

Stayed in August 2023

was expecting bathrobe in the rooms.

Breakfast and Pool

Stayed in August 2023

Location, spa, breakfast

Stayed in July 2023

The hairdryer wasn’t working and I asked the girl in the reception  2 times too send someone to fix it but they didn’t

It’s not far from the center

Stayed in August 2023

Nothing

Great room, great pool and large gym, great location

Stayed in July 2023

The slippery floor at the pool.BThe

What a varied selection at breakfast! The location is very convenient for meetings at the European Parliament buildings.

Stayed in June 2023