Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Résidence Durbuy

Rue Fond Sainte Anne 2, 6940 Durbuy, Belgium

#49 of 56 Holiday rentals in Durbuy

Guests' Choice

Review score

Based on 430 hotel reviews

6.6

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    6.2

  • Location

    7.7

  • Facilities

    6.3

  • Staff

    7.3

  • Value for money

    5.9

  • Free WiFi

    7.7

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 37

  • Reviewed: 22 May 2018

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment 1st Floor (6 Adults)
    • Stayed 2 nights

    waited 1 hour to do my check out - looks like peak season, everyone checked out the same hours and only 1 staff at reception. Also average time for 1 check out is long enough due to calculation of the return of deposit.

    Bed is very comfy

    Stayed in May 2018

  • Reviewed: 25 September 2017

    • Leisure trip
    • Family with young children
    • Apartment Two-Bedroom Ground Floor (6 Adults)
    • Stayed 4 nights

    It had bad damp problems and felt in desperate need of a refurbishment. The mattress didn't bear looking at as it was horribly stained. Had to walk all our luggage from the car, cannot park right outside apartments. No BBQs allowed was a disappointment as was extra charges for electricity and cleaning.

    Lovely location and very spacious apartments with plenty of living/dining space if weather isn't great. Pool was quiet and we found the site quiet. Could be lovely if they were overhauled as a really lovely area.

    Stayed in August 2017

  • Reviewed: 31 August 2017

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment 1st Floor (4 Adults)
    • Stayed 2 nights

    Children playground could be extended. Swimming pool water was not too warm, could have a little sauna next to it. Especially keeping in mind value for money. We found it way too expensive comparing to other places offering much higher range of facilities.

    The location & walking paths surounded by nature are great.

    Stayed in August 2017

  • Reviewed: 5 June 2017

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment 1st Floor (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    I didnt know that on top of the price for the room there were other charges ie cleaning, tourist tax, electricity, etc, about 30% more. Also no sheets! This is common in Belgium house rentals, but it's an unpleasant surprise if you don't know. Plus, in the photos we saw two twin beds and a double. In fact the double didn't exist and we had a not so comfy sofa bed instead.

    With the car very close to Durbuy centre and activities. Housing complex is in a nice natural setting.

    Stayed in May 2017

  • Reviewed: 18 April 2017

    • Leisure trip
    • Family with young children
    • Apartment Three-Bedroom Ground Floor (8 Adults)
    • Stayed 3 nights

    There was a 90€ charge for cleaning and the appartment was not very clean. Further it was very humid inside. You pay extra for electricity and the only way to heat the rooms are electric heaters - and the rooms are very cold.

    Stayed in April 2017

  • Reviewed: 16 April 2017

    • Leisure trip
    • Family with young children
    • Family Three-Bedroom Apartment Ground Floor
    • Stayed 4 nights
    • Submitted via mobile

    Clean up costs steep and mandatory, electrical heating with separate invoice (electricity is expensive in Belgium). All together - including tourist tax an literie this increased the booking.com initial reservation cost with almost 100% at checkout. Still a fair price all in all, but more than expected, which is never a nice surprise.

    Friendly personnel, great location, tranquility, vicinity of municipal swimming pool. Great base for sightseeing around Durbuy (car needed.) Small playground for the children. Great for families.

    Stayed in April 2017

  • Reviewed: 12 April 2017

    • Leisure trip
    • Couple
    • Studio 1st Floor
    • Stayed 5 nights
    • Submitted via mobile

    Cold soulless apartment.... having to pay more money once arrived for cleaning? Staff miserable... don't know when will get deposit back.... shop had hardly any supplies... rip off would never return... area beautiful.

    The area

    Stayed in April 2017

  • Reviewed: 18 September 2016

    • With a pet
    • Leisure trip
    • Family with young children
    • Apartment Three-Bedroom Ground Floor (8 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    No place to eat out of house, on the terrace.. No beautiful view from windows (view on parking). Dirty rooms, dirty bed sheets

    Good location to organize hiking Good location to visit many cities

    Stayed in September 2016

  • Reviewed: 4 September 2016

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment 1st Floor (4 Adults)
    • Stayed 2 nights

    Cleanliness and condition of room (broken tiles, etc.). Smelled of cigarette smoke. Need to be self-sufficient (turn on electricity, make beds, etc.) This is more of a longer term stay place than a week-end stay.

    Location to Durbuy, walking trails and pool. Surrounding countryside is picturesque.

    Stayed in August 2016

  • Reviewed: 25 August 2016

    • Leisure trip
    • Family with older children
    • Family Three-Bedroom Apartment Ground Floor
    • Stayed 10 nights
    • Submitted via mobile

    Dirty yellow mattresses, apartment not cleaned, bed settee mouldy and smelly, covered in dust and crumbs. Extractors either not working or very noisy. Jaccusi bath very noisy,bath greasy and dirty. Old pants under the unit in bathroom. Food marks on walls and units. Sliding door broken. Mould on beds curtains walls and showers Toilets had stained seats and not cleaned properly. Staff ok but unwilling to help until contacted by booking.com. apartment could have been beautiful. No care in customer satisfaction. We were refunded half of the cleaning bill for cleaning the flat our selves.

    Spacious, good peaceful location,

    Stayed in August 2016

  • Reviewed: 14 May 2018

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment 1st Floor (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Hidden fees

    Great location, amenities, pool, activities.

    Stayed in May 2018

  • Reviewed: 1 May 2018

    • Leisure trip
    • People with friends
    • Apartment Three-Bedroom Ground Floor (8 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    It wasn't very clean; bedlinen, towels and shampoo are not included in the price

    Location and availability

    Stayed in April 2018

  • Reviewed: 28 October 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment 1st Floor (6 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Very dirty

    Natuur

    Stayed in October 2017

  • Reviewed: 2 September 2017

    • Leisure trip
    • Couple
    • Studio 1st Floor
    • Stayed 6 nights
    • Submitted via mobile

    Having to pay £100 deposit in case of damage and for the electricity.

    Superb apartment with modern equipment extremely comfortable

    Stayed in August 2017

  • Reviewed: 15 August 2017

    • With a pet
    • Leisure trip
    • Couple
    • Studio 1st Floor
    • Stayed 3 nights
    • Submitted via mobile

    Housse de lit sale tapis sale obligation de payer l option lavage fin de séjour 40 €

    Stayed in August 2017

  • Reviewed: 15 August 2017

    • Leisure trip
    • Group
    • Two-Bedroom Apartment 1st Floor (6 Adults)
    • Stayed 3 nights

    very dusty apartment, unfriendly receptionists, dirty toilet

    very green location, the town of durbuy is very picturesque

    Stayed in August 2017

  • Reviewed: 6 June 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    One bedroom was for babies and toddlers. We requested adult beds.

    Location for walking.

    Stayed in June 2017

  • Reviewed: 9 December 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    Additional cost

    good amenities and facilities. perfect location to explore Durbuy.

    Stayed in November 2016

  • Reviewed: 20 September 2016

    • Leisure trip
    • Family with young children
    • Apartment Three-Bedroom 1st Floor (8 Adults)
    • Stayed 9 nights
    • Submitted via mobile

    Every thing

    Stayed in August 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Couple
    • Family One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Basic but nice! Perfect with kids for day trips in the area!

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 May 2016

    • Leisure trip
    • Group

    A bit pricy for what you get. Place is not very charming and I would not call the staff the friendliest I have dealt with

    The place was alright, well located

  • Reviewed: 11 May 2016

    • Leisure trip
    • Family with older children

    Facilities and interiors of the residence are very old and tired, definitely in need of total refurbishment. Sofa bed mattress unusable.

    Good location, close to Durbuy (nice 30 min walk) and a peaceful setting. Reasonable value for money.

  • Reviewed: 10 May 2016

    • Leisure trip
    • Group

    Reception help. Electricity added on.

    Too many apartments & not space to sit outside even though in great outdoors in Ardennes. Man at reception not friendly & very inflexible. Also ridiculous that customer should pay for electricity use afterwards & take readings.

  • Reviewed: 20 September 2015

    • Leisure trip
    • Group

    The apartment was clean and tidy. Location was just 40 minutes from Spa Circuit. The Brasserie at the bottom of the hill served delicious meals at reasonable prices and the staff were extremely friendly.

  • Reviewed: 19 September 2015

    • Leisure trip
    • Group

    Told there would be a sofa bed in the room and wasn't, in-manned reception means issue could not be resolved resulting one of us sleeping on the floor.

    Staff are very helpful and friendly.

  • Reviewed: 8 September 2015

    • Leisure trip
    • Couple

    there are just no facilities in the site and the swimming pool was shut, and since when do people still wear speedos for swimming

    don't like the fact they keep my £100 deposit for two weeks before returning, and they reckon cleaning is included in there so they could deduct anything they want, which was not the agreement. you confirmed there would be no cleaning bill

  • Reviewed: 25 August 2015

    • Leisure trip
    • Solo traveller

    furniture was very gross. Sheets (7€) didnt even fit the bed. Overall a very unclean place.

    Not much positive to say about this place, except the parking was good.

  • Reviewed: 25 August 2015

    • Leisure trip
    • Family with young children

    Something or somebody did a toilet around the pool. The manager called in a cleaner, but they weren't onsite and had to wait till following day for it to be cleaned. Manager said it wasn't his job to clean it, so we all missed out on the pool for a day in very hot weather.

    Durbuy is stunning and the complex has lots to offer.

  • Reviewed: 10 July 2015

    • Leisure trip
    • Couple

    It was very dirty inside. Dirty was in corners, on wardrobe, everywhere. My boyfriend is allergic, so all three days that we spent there, it was difficult to enjoy. Bedsheets we rent, were old and with hole. But it was not the one problem. There was big problem with shower. There was just very hot water or very cold. And it was difficult to find comfortable temperature. Shortly speaking I would not advice this place because in the end price was not very cheap, because you need pay for all additional service

    Location

  • Reviewed: 9 June 2015

    • Leisure trip
    • Couple

    It was a clear disaster! - Reception closes 17:00 sharp (It was not mentioned on the confirmation form. we were just on the minute on time) - the room was squeezed between two larger apartments where one family stayed (10 persons?) who walked all the time before our window. - The apartment was very dirty, broken and very much out-of-date. - Old blanket ... what a shame ... - Terrible big cushion - broken cupboards - dirty water cooker - At departure we had to pay 0,69 for electricity ... how primitive - Paid wifi - I felt like this was a refugee camp! - ordering breakfast not possible (too late) - unfriendly receptionist clearly in a hurry to close off - AND IT WAS TERRIBLY EXPENSIVE FOR WHAT IT IS. - Moreover Booking.com had advertised 52% discount .. from something like € 400 to € 190 so YOU EXPECT SOMETHING ... What a disaster. PLEASE REMOVE FROM YOUR SELECTION. We are very very disappointed! Actually this is the first time since we use booking.com for many many years.

    The view

  • Reviewed: 24 May 2016

    • Leisure trip
    • Couple

    poor wifi quality

  • Reviewed: 14 May 2016

    • Leisure trip
    • Couple

    Communicatie over lakens

    De kamer was dik in orde

  • Reviewed: 26 December 2015

    • Leisure trip
    • Group

    Extra electricity costs were expensive

  • Reviewed: 8 September 2015

    • Leisure trip
    • Family with young children

    Cigarette smoke odour Dirtiness Lack of transparency and delay about full cost of stay Run-down state of the accommodation

    Geographical location

  • Reviewed: 15 July 2015

    • Leisure trip
    • Group

    You need to drive if you want to visit the local town for a drink.

    Great location great as base for visiting the area

  • Reviewed: 15 May 2015

    • Leisure trip
    • Couple

    We liked getting away to the countryside to relax after a day touring the area. It is a nice central location, close enough to tourist attractions.

  • Reviewed: 5 January 2015

    • Leisure trip
    • Couple

    personnel at the reception bed information brochure recieved upon arrival shop at the reception parking near by

There are also 4 reviews without text. These impact the overall review score.

Showing 1 - 37

Guests also reviewed these properties: