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Reviews of a&o Antwerpen Centraal

Pelikaanstraat 20, Antwerp Center, 2018 Antwerp, Belgium

#73 of 75 hotels in Antwerp

Guests' Choice

Review Score

Based on 1122 hotel reviews

6.6

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.8

  • Location

    8.6

  • Facilities

    6.8

  • Staff

    7.8

  • Value for money

    7.3

  • Free Wifi

    7.8

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Showing 1 - 25

  • Reviewed: September 21, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfeast was not up to par.

    Descent, just a lot of money for what it is.

    Stayed in September 2025

  • Reviewed: September 21, 2025

    6.0
    Hostel
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The name of this place is a&o Hostel Antwerpen Centraal. The Booking site doesn't mention Hostel. The room was very stark with just the basics. Like a barracks. Not enough lighting. Needs a table lamp. No hooks in the bathroom to hang clothes or towels. Nothing to prevent hall doors from slamming. Only one very soft pillow per person.

    Updated bathroom. Clean room. Interesting graphics on the walls. Nice and spacious breakfast room overlooking the railroad station.

    Stayed in September 2025

  • Reviewed: September 18, 2025

    7.0
    Right by the central station, easy to check in, and great value.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, it was great.

    Easy to check in, bathroom in each room.

    Stayed in August 2025

  • Reviewed: September 15, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Service

    Stayed in September 2025

  • Reviewed: September 15, 2025

    8.0
    Nice and very convenient.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 7 nights

    The room was small, and the panels were not soundproof, so noise from neighboring rooms was occasionally disruptive. Housekeeping was not provided daily and required guests to make a request by scanning a QR code. However, no such code was available in my room, and the process was difficult to navigate since the system was not in English. I was later informed that the request could only be made by scanning a code at the reception. The reception was mostly busy and I needed to catch up with my conference schedule so it was a huge challenge getting my room cleaned. Even when I made a formal complaint, and I was assured that it would be done, the room was still not cleaned. Additionally, the hotel had only one functional elevator, which was frequently overcrowded and caused delays.

    The Staff were very friendly and helpful. Always willing to help. The bathrooms were very clean and nice. It was also very close to very key places like the central station, malls and the conference center.

    Stayed in September 2025

  • Reviewed: September 15, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness and availability of the lockers/storage

    The location and staff is nice

    Stayed in September 2025

  • Reviewed: September 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    bathroom wasn’t as good as expected, water everywhere on the ground

    comfortable bed, nice staff

    Stayed in September 2025

  • Reviewed: September 6, 2025

    8.0
    Very Good
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was recently updated and had lovely posters on the wall and a comfy bed. The bathroom was not updated, but still very serviceable. The room had a good size.

    Stayed in September 2025

  • Reviewed: September 1, 2025

    8.0
    Good value, central.
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice, comfortable dorm room in a central location, for a reasonable price for a Sunday stay. They also let me keep my bicycle in the Staff section downstairs.

    Stayed in September 2025

  • Reviewed: August 30, 2025

    6.0
    Pleasant
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good hotel very location I'm happy 😊

    Stayed in August 2025

  • Reviewed: August 21, 2025

    7.0
    Room wasn’t available for 5-6 hrs and our toilets/bathroom walls and sink are most dirty.
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unrealiable with the check-in and unclean

    Convenient and spacious

    Stayed in July 2025

  • Reviewed: August 11, 2025

    8.0
    Goed
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Everything is good

    Stayed in August 2025

  • Reviewed: August 10, 2025

    7.0
    Was a short stay to transit to another country by train. So it was great place near the Tstation
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff could be professionally trained in manners.

    Location is absolutely super. Check out time could be better during the week. Worth the price

    Stayed in August 2025

  • Reviewed: August 7, 2025

    7.0
    You get what you pay for!
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    Bathroom was stinking throughout my stay but since I was mostly out the whole day I would forget to inform the reception and then it was time to check out 🥲. Enclosed shower was too small.

    Bang opposite Antwerp Central Station so was extremely convenient. About 7-8 mins walk from the Flix bus stop. Rest of the attractions were between 10-25 mins of walking distance, so wasn't that bad. Many restaurants around. Breakfast was decent though the same for all 3 days consecutively. Charged me about 14-15 Euros for early check-in but since i landed into Brussels early morning after 20hours of travel and took a train to Antwerp directly it seemed more than worth paying for.

    Stayed in May 2025

  • Reviewed: August 5, 2025

    7.0
    Perfectly located for those on a budget.
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 2 nights

    Room was a little cramped (good thing we all knew each other - thanks again to Suhail!). Building clearly undergoing construction work - especially the lifts! Initial attempt to check in (pre-Suhail) was a bit of a faff.

    Perfectly located. Very good price. Facilities in the room were excellent. A big thank you to staff member Suhail who went above and beyond in his service getting me and friends into the same room when we had all booked seperately.

    Stayed in July 2025

  • Reviewed: August 4, 2025

    8.0
    Clean and friendly but loud
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was little to no hot water during my stay and it was very loud even on the uppermost floor due to the close proximity to the train station.

    Perfect location, clean rooms, friendly staff!

    Stayed in August 2025

  • Reviewed: August 2, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No kitchen facilities such as microwave, kettle, fridge

    Stayed in August 2025

  • Reviewed: August 1, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The girl on afternoon shift on our arrival day was a bit lost. Didnt know on which floor was our room and at 4pm she said, that she didnt know If its ready to go in. And told me to wait another hour (i was with a baby). Thanks god i didnt wait and went upstairs to check. Because I would wait for nothing.

    Hostel is in Perfect place, just outside of the train station. IT was clean, but there wasn't hot Water under the shower. Morning shift on our arrival and departure was brilliant.

    Stayed in July 2025

  • Reviewed: August 1, 2025

    8.0
    Bargain stay, you get what you pay for
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The facilities and building are very old and dated.

    The beds were very comfortable. Good view from the top floor over Antwerpen. The staff member on the front desk was brilliant, very friendly

    Stayed in July 2025

  • Reviewed: July 24, 2025

    6.0
    Great location bed just right. I would stay again.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The Remote to the TV the power button stopped working and all the rest of the buttons worked. I Went to the front desk and the guy at the desk said to try a new battery he wouldn't believe me. So I went back up then came down with the remote and then went back up. Showed him then he just switched remotes from another room for mine. Hope they buy or get a new remote for that room. So no one else has to deal with an old remote that needs replacing.

    It was close to the train station.

    Stayed in July 2025

  • Reviewed: July 14, 2025

    7.0
    decent hostel, excellent location
    • Business trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 1 night

    The room was much smaller than I expected and quite warm (I stayed there in July). It would have been helpful to have lockers in the room to securely store personal belongings.

    very good location. the receptionist was very frienly. I also appreciated that I could leave my bag there after check out for free.

    Stayed in July 2025

  • Reviewed: July 13, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Old and non-hygienic room.

    Location

    Stayed in May 2025

  • Reviewed: July 12, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was really, really dirty. Including carpets, mould in the bathroom and a very strong smell of a wet dog

    Location is just perfect

    Stayed in July 2025

  • Reviewed: July 10, 2025

    7.0
    Good
    • Travelers with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I cant say one thing .. everything was good

    Location,bathroom was clean

    Stayed in June 2025

Showing 1 - 25

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