Reviews of Van der Valk Hotel Brussels Airport
Culliganlaan 4b, 1831 Diegem, Belgium
#8 of 14 hotels in Diegem
Guests' ChoiceReview Score
Based on 427 hotel reviews
8.0Score breakdown
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Cleanliness
8.4
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Comfort
8.4
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Location
8.3
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Facilities
8.2
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Staff
8.3
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Value for money
7.8
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Free Wifi
8.0
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Reviewed: August 26, 2025
Joel
Belgium51 Reviews9 helpful votes9.0Wonderful- • Family with young children
- • Superior King or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The drink supply on echo flores only works with Euro Cash money... no crédit card !
Great hotel.design
Stayed in August 2025
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Reviewed: August 24, 2025
Inez
Switzerland49 Reviews6 helpful votes9.0“Nice AirPort hotel”- • Business trip
- • Solo traveler
- • Superbox Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing .
Serves purpose as airport hotel Had small room - but very well furnished - every Detail was good
Stayed in June 2025
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Reviewed: August 21, 2025
Iris
Netherlands7 Reviews9.0“Good place, close to Xaventem airport”- • Leisure trip
- • Couple
- • Superior King or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nit much to do at night, kitchen closes early (for snacks after travelling)
Location close to the airport
Stayed in August 2025
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Reviewed: June 30, 2025
Receptie
Netherlands15 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Superior King or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Clean, good location, good restaurant
Stayed in June 2025
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Reviewed: June 28, 2025
Jura
Lithuania15 Reviews9.0“Perfect business stay.”- • Business trip
- • Solo traveler
- • Superbox Room
- • Stayed 1 night
Fabulous breakfast. Free coffee bar near the room.
Stayed in June 2025
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Reviewed: June 23, 2025
Arneblau
United States9 Reviews8.0“Very good and efficient , staff at check in and restaurant excellent”- • Business trip
- • Solo traveler
- • Superior King or Twin Room
- • Stayed 1 night
Room next to elevator
People were very nice and helpful
Stayed in June 2025
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Reviewed: June 9, 2025
Lynda
United Kingdom1 review1 helpful vote9.0“Brussels stay”- • Leisure trip
- • Solo traveler
- • Superbox Room
- • Stayed 3 nights
- • Submitted from a mobile device
Some of the reception staff weren't very helpful and a little brusque.
Meals were good and the restaurant staff very helpful.
Stayed in June 2025
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Reviewed: May 5, 2025
Ruht
United States3 Reviews1 helpful vote7.0“Stayed because we had an early flight. Ate at the restaurant in the hotel and it was good. Overall a positive experience”- • Leisure trip
- • Travelers with friends
- • Executive Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Close to the airport with transportation available
Stayed in May 2025
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Reviewed: April 5, 2025
Jimmy
Singapore1 review9.0“Very pleasant stay”- • Leisure trip
- • Couple
- • Superior King or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Very good spread of breakfast. High quality.
Stayed in April 2025
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Reviewed: February 16, 2025
Giselle
Belgium7 Reviews2 helpful votes7.0“Hotel is nice, but the details made is less so..”- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Our mini refrigerator door was left open, so the fridge and it's contents were warm. There was a weird smell in the room, but you cannot open the windows for fresh air. There was a stain on our bed cover as well as on the floor, which was not very welcoming/appealing for the price we paid for such a room. You only receive one coffee pod for a room with 2 people in it.
The food and bar were great!
Stayed in February 2025
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Reviewed: February 16, 2025
Gwendoline
Belgium4 Reviews1 helpful vote9.0“Your holiday starts here”- • Business trip
- • Travelers with friends
- • Superior King or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Idealy located bh the aiport
Stayed in February 2025
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Reviewed: January 31, 2025
Odette
South Africa6 Reviews7.0Good- • Business trip
- • Solo traveler
- • Superbox Room
- • Stayed 1 night
- • Submitted from a mobile device
Very noisy at night in the hotel. Not sure if it was piping or service trolleys being pulled around.
Stayed in January 2025
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Reviewed: January 18, 2025
Geoffrey
United Kingdom58 Reviews1 helpful vote9.0“We had a very pleasant stay in this lovely hotel. The facilities were excellent and the restaurant was very good.”- • Business trip
- • Couple
- • Superior King or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Locality
Stayed in January 2025
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Reviewed: November 30, 2024
Mclaren
France13 Reviews9.0Wonderful- • Solo traveler
- • Superbox Room
- • Stayed 1 night
- • Submitted from a mobile device
The room was under-lit.
Nice staff, large comfortable room, good location.
Stayed in November 2024
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Reviewed: November 24, 2024
Anjilique
United States1 review8.0“Lovely room and amenitites, not super close to train station”- • Leisure trip
- • Solo traveler
- • Club Double Room
- • Stayed 1 night
It was quite a far walk from the train station, so if you plan to go into the city itll be like a 15 walk. Also the hallways were sketchy looking. It was dimmly lit, lingering smell of cigarettes, and the carpet had such a weird design. It was a little off putting, but the quality of the room surpasses any issues with the hallways.
The room was exactly like the photos. The decor was beautiful, the bed and bathtub were bigger than expected, and the mini was complimentary. It was great if youre just staying there the night before your flight.
Stayed in November 2024
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Reviewed: November 8, 2024
Kevin
Ireland35 Reviews8 helpful votes8.0“Nice hotel … beware of spam messages via booking.com”- • Leisure trip
- • Travelers with friends
- • Superior King or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Constant spam messages via booking.com were frustrating - some of which looked pretty legit/could lead to people’s card details being compromised. Also, it should be possible to definitively book twin room at point of booking (got twin in end … but would have been nice to know this at time of booking as hotel keep it open-ended)
Staff were lovely and beds were comfortable
Stayed in November 2024
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Reviewed: October 30, 2024
Gaetano
Italy33 Reviews6 helpful votes7.0“Location fantastic”- • Business trip
- • Solo traveler
- • Superior King or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Service in the restaurant
Nice Bulding
Stayed in October 2024
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Reviewed: October 25, 2024
Luzma3
Switzerland13 Reviews5 helpful votes8.0“Comfortable and efficient arrival from the airport”- • Business trip
- • Solo traveler
- • Superbox Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was incredible good. I stayed at Superbox and while it was very comfortable, the noise from other room’s door closing was quite loud. The Superbox had water, tea, coffee and coca-cola for free! Straightforward arrival from the airport with the Shuttle.
Stayed in October 2024
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Reviewed: September 12, 2024
Emiliano
Italy51 Reviews4 helpful votes9.0Wonderful- • Business trip
- • Solo traveler
- • Superbox Room
- • Stayed 1 night
- • Submitted from a mobile device
Amazing meeting room and services
Stayed in September 2024
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Reviewed: August 25, 2024
Marc
Belgium53 Reviews12 helpful votes8.0“Good airport hotel.”- • Leisure trip
- • Solo traveler
- • Superbox Room
- • Stayed 1 night
- • Submitted from a mobile device
Very close to the airport. Ideal for an early morning flight.
Stayed in August 2024
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Reviewed: August 12, 2024
Mohammed
Switzerland7 Reviews2 helpful votes8.0“I had a very good stay. The staff were very friendly.”- • Leisure trip
- • Family with young children
- • Superior King or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Maybe I missed reading the information about their bus shuttle schedules from their website. It was a surprise to later hear that the bus morning schedule runs up until 9:00am. This is then follow by the evening schedule which starts from 5pm. The limousine service is then made available during those hours at higher rate. This inconveniences travelers between 9am and 4:30pm. In addition, it would be good to have an ATM machine. None existed when I asked for one to allow me withdraw.
Its proximity to the airport was comforting and less worrisome.
Stayed in August 2024
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Reviewed: August 11, 2024
Nick
United Kingdom13 Reviews2 helpful votes9.0“Everything I wanted in the stay very comfortable, polite staff, great service and food in the restaurant”- • Business trip
- • Solo traveler
- • Superior King or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Hair drier cut out
Clean, lots of room, really polite and helpful staff - didn’t have the feel of an airport hotel. Very grateful for excellent air conditioning after a hot walk from the airport.
Stayed in August 2024
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Reviewed: July 31, 2024
Oana
United Kingdom25 Reviews1 helpful vote8.0Very Good- • Family with young children
- • Superior King or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
At breakfast all the glasses were stained like they weren’t washed and the coffee cups were tea stained. That gross me up for a 5* hotel
The rooms are nice and cosy
Stayed in July 2024
-
Reviewed: July 28, 2024
Ganna
Belgium10 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Superior King or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
no water for few hours, was not possible to wash hands and stuff while we did check in even didnt warn about this issue, needed to come back to reception after entering the room to ask what is the problem and they were saying yes this is in the whole hotel from midday and even bar is waiting for water! asked what to do than how should we at least wash hands? a receptionist said no wet tissues, use 2 small waters in your minibar. just like it s normal and we dont need to be unhappy was not proper around a coffee place, all in rest of someone cookies and 1 tea spoon only
large nice room, view
Stayed in July 2024
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