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Personeel

Stayed in April 2024

Nothing.

Location, airport shuttle, spacious room, elevator.

Stayed in March 2024

location near the airport

Stayed in February 2024

Too far from reception

Super box room floor has free drink lounge. Dont miss it.

Stayed in March 2024

Nothing

Good location. Easy to find. Nice breakfast

Stayed in March 2024

Parking access blocked, not great when you are on a schedule and only have a few hours of sleep. Staff was very flexible to help out quickly though. Check)out at 5 am could be more flexible. Having nervous people lining up for checkout at 5, afraid to miss shuttles or flights is not great.

did its job, sleeping a couple of hours before heading on early morning flight, nice comfy room and bed, great shower, wonderful electricity socket right above the bed, enough parking space; New design of the rooms is pretty cool.

Stayed in March 2024

in the room there were 3 mirrors and they were all coated with a yellowish tint. This made it slightly difficult to put on makeup. Also what I noticed the sheet on the bed was stained - it was clean, but obviously the stains didn't wash out.

I stayed in room 3005. The room was very spacious, plenty of daylight and an amazing bathroom with Jacuzzi bath and amazing rain shower. In the room there was a mini fridge - contents complimentary and a safe.

Stayed in March 2024

A little hard to find your way in hallways in second building. Very dark. Therefore,Scary the first time staying there,

Beautiful unique room

Stayed in March 2024

Very good location, and de breakfast was tasty and delicious, 🫶

Stayed in March 2024

Booked superior room via booking.com but on arrival I was placed in a box room (small bed and very cramp). Went to the reception charged my 15 euros for the “upgrade” but it was already the room that I booked. They corrected it the other day with my parking ticket.

Very clean hotel and friendly staff

Stayed in February 2024

Breakfast to expensive for the quality

Stayed in February 2024

Convenient location, comfortable room, good food.

Stayed in February 2024

My bin was not emptied and room furniture could've been dusted, but really nice hotel

Really stylish hotel with gym

Stayed in February 2024

Too much noise coming from a corporate party (but that is a one-off)

Great facilities and convenient location for work and flying

Stayed in January 2024

What I do not like is how to get into the room from the main hall: one elevator, walk, another elevator.

Room was small but very nice and comfortable. I get this type of room everytime I book via Booking, but it is nice.

Stayed in December 2023

I ordered the romantic package, 33 euro’s for a bunch of fake rose petals. Way overpriced! The Van Der Valk hotel in Arlon did this for FREE and added very nice towel swans on the bed as well!! When turning on the bubbles in the bath it smelled very bad for a minute.

Location was great, diner was amazing! Definitely go for the buffet! Room was very nice, we had the club room

Stayed in January 2024

Good location, clean, good service and food

Stayed in December 2023

Sadly there seems to be a lot of new staff that don’t communicate with each other properly. Room service wasn’t available for breakfast like their website says. The 24/7 Pizza wasn’t available either that day. Door was locked between the two buildings so had to carry heavy bag down the stairs when checking out. Staff at front desk really struggling with check in and check out processes. In comparison to the other hotels in the area I stay in for business, I was disappointed in the service level provided, and that’s the only reason I wouldn’t stay here again.

Room very comfortable. Some excellent staff in restaurant and at reception. We had a nice experience at the buffet with amazing service there by the lovely Italian waiter. The shuttle bus driver was excellent and very helpful.

Stayed in December 2023

There was no normal handsoap, only body was in a small type. It was not possible to turn a single light at the bed, only all the light in the room. It was a bit strange how the location of room 1000-5000 was located. You had to take 2 different elevators.

Breakfast was very good, and at the floor I was at, there was also free soda and coffee. It was a small room, but fine for single nights.

Stayed in November 2023

Pillows- too big and hard. Not uncommon in Belgium, NL but gives neck pain

Friendly, clean

Stayed in November 2023

The check-in process is far too long. Not enough staff and a lot of admin. Just a complet waste of time after a long travel. This needs to improve. Also the signage of the rooms throughout the building is poor. Especially if you are staying in the adjacent building. This also needs to be better.

The room was nice and comfortable. It was large with a comfortable bed and bathroom.

Stayed in November 2023

Shuttle was not complementary & had to wait for over an hour for one & a taxi the next morning , defeated the purpose of booking a hotel near the airport for an early morning flight

Near the airport

Stayed in October 2023

Little bit too dirty for 4 stars in the room and in the corridors.

Spacious room, Jacuzzi in the room, very tasty dinner and breakfast, free parking for the first night.

Stayed in October 2023

Location was a bit inconvenient for our purposes.

Room was nice. Breakfast was good. There was a shuttle to the airport, which was nice.

Stayed in October 2023