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Reviews of Aqua Hotel 4 stars

Lazur residential quarter, Democratsia Blvd., 8000 Burgas City, Bulgaria

#43 of 46 hotels in Burgas City

Guests' Choice

Review score

Based on 353 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.0

  • Facilities

    7.6

  • Staff

    8.3

  • Value for money

    7.6

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 27 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were very friendly and helpful.

    Stayed in December 2023

  • Reviewed: 15 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 5 nights

    The building itself was a bit old style. However, it was clean. Room was cleaned and towels were changed daily.

    The breakfast was good, though the same all the time. There could be more changes in breakfast menue.

    Stayed in November 2023

  • Reviewed: 8 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    For me, the disappointing part was the pool. It is supposed to be included in the price and it was advertised as available at the time of my booking. However, upon arrival, I was told the pool is under repair and would be available the next day. The next day I was told it would be available the next week. I was not able to use the pool at all during my stay although it was one of my main deciding factors when choosing the accommodation. To sum up, it would be fair to indicate the unavailability of these facilities so people are aware of it when booking the accommodation. Lastly, it is a bit of a pity that the balcony in the suite doesn't have at least a chair to sit at.

    The hotel is actually very close to the bus station for the airport bus line (I think it's #15) which also goes to the city center and the beach, so the location is pretty good. The room was spacious, perfectly clean and the service was very nice, clean towels every day. The equipment is a bit older but still in nice shape. The hotel breakfast exceeded my expectations a lot, it was very tasty with large variety of food to choose from, even pancakes were included.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room refreshment needed

    Breakfast very good and so the location

    Stayed in October 2023

  • Reviewed: 28 September 2023

    7.0
    Good
    • Solo traveller
    • Budget Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Location and swimming pool.

    Stayed in September 2023

  • Reviewed: 27 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Limited parking space - even if you pay for a couple of nights in advance it is not 100% sure that you will be able to park when you return. We arrived around 22:00-23:00h for a 2 nights stay. I payed for 2 nights in the underground garage while checking in. The assistant at the front desk told me to inform the security guard of the garage if we will be heading out so that our spot can be saved. On the next day we went out with the car. While going out of the garage I told the security guard that I had already paid for 1 more night and will be back later to claim the same spot. He explained that saving spots is not possible. I reiterated that I had already paid for that and would be expecting the spot I paid for once I return. Only then he mention that if possible it will be saved for me. When we returned we had a spot (not the same one) and only 2 were left. Did the guard do something or was I lucky to come in when I did will remain a mystery.

    Good room, nice restaurant/breakfast. Easy to find as it is on a major street. Did not hear a lot of car noises (keep in mind that it was the weekend and we left Sunday morning)

    Stayed in July 2023

  • Reviewed: 24 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This hotel needs renovation

    The staff was very helpful

    Stayed in July 2023

  • Reviewed: 18 September 2023

    9.0
    Great hotel
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was clean and the beds were comfortable, we had a nice time during our stay

    Stayed in July 2023

  • Reviewed: 14 September 2023

    9.0
    A little gem of a hotel!
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night

    Not really near the beach

    Lovely hotel with exceptionally helpful staff

    Stayed in July 2023

  • Reviewed: 21 August 2023

    7.0
    In general it was good
    • Business trip
    • Group
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Water came out of the bath on the floor for three days in row in room 507. The door to the room opened and closed with difficulty.

    Breakfast was good and the room was big.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    No parking space in front of the hotel

    Stayed in August 2023

  • Reviewed: 7 August 2023

    9.0
    Great stay, nice rooms and breakfast.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    The only small setback was the location, it took about 10 min by bust to get to the hotel form the city centre. Walking, it would take about 30 min.

    The room was spacious, clean with super comfortable beds and pillows. The breakfast was great, good selection of cheeses, eggs options, fruits, jams and yogurt.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    7.0
    Reasonable hotel at the edge of Burgas city
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Room flooring, balcony cleanliness (seemed abandoned)

    Room carpet looked in poor condition, hotel is well kept overall and offer good breakfast. Location is a bit far from down town business center and seaside walking area.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    9.0
    Clean hotel with nice staff and good breakfast
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice buffet breakfast.

    Stayed in August 2023

  • Reviewed: 9 July 2023

    8.0
    Good hotel for the value.
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms could use some updating.

    Very spacious rooms at a good value.

    Stayed in June 2023

  • Reviewed: 6 July 2023

    9.0
    Superb
    • Couple
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Facilities,room,close to the sea

    Stayed in July 2023

  • Reviewed: 19 June 2023

    9.0
    Lovely Hotel
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    We went for a swim,the pool was alright for my Mum because She isn't a good swimmer (the deepest level is 1.6 m) which is not deep enough for me and not very long but I suppose is good for kids and older people also the water was a bit too cold I thought should be a bit warmer and there was some kind of portable air-conditioning which was making so much noise but it's was ok for refreshing after a hot day I suppose 😄We didn't stayed long at the pool 😅

    Our room was nice and clean with a view towards the lake The breakfast buffet was delicious with all kinds of different foods to try There is a gym and swimming pool included in the price of the room with jacuzzi and sauna at extra cost The staff was super friendly and helpful We had a very nice stay

    Stayed in June 2023

  • Reviewed: 10 June 2023

    8.0
    One week in Burgas
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 5 nights
    • Submitted via mobile

    My room is was on the 4th floor, and the wifi was very weak.

    This is a very good hotel. Big room. You can relax it. The staff is very kind and helpfull

    Stayed in June 2023

  • Reviewed: 6 June 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bath didn't close completely. The water didn't drain on the floor.

    Clean, free parking, very tasty breakfast

    Stayed in June 2023

  • Reviewed: 3 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The air conditioner didn't work, it was hot.

    Stayed in June 2023

  • Reviewed: 10 May 2023

    9.0
    Great for our one night stay! Would stay again.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    We did find one dirty glass in our room which was left by the last guest but it was concealed by the curtain so not a big deal.

    We were quite surprised at what we got at this hotel for the price. Great breakfast, pool, gym (outdated but great), big room - everything we needed for a one night stay. Check out was at 12 which was also great.

    Stayed in May 2023

  • Reviewed: 29 April 2023

    8.0
    fine
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing particular

    it was ok

    Stayed in April 2023

  • Reviewed: 20 March 2023

    9.0
    Would recommend and great hotel, but a bit noisy.
    • With a pet
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights

    Hotel is located on a very busy street, so it is extremely noisy. If hotel is full there are difficulties finding a parking space. TV has only few channels. Cleaning fee for pet is too high.

    Room was very spacious and clean. Breakfast was simple, but very tasty. There are shops and bakeries close by. We were on the 7th floor and view was really nice. Pet friendly, but fee is required.

    Stayed in March 2023

  • Reviewed: 16 March 2023

    9.0
    Exceptionally clean, great quality food
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    a bit expensive

    very clean

    Stayed in March 2023

Showing 1 – 25

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