Skip to main content
  1. Hotel reviews homepage
  2. Bulgaria hotel reviews
  3. Burgas Province hotel reviews
  4. Nesebar hotel reviews
  5. Reviews of MPM Hotel Arsena - Ultra All Inclusive

Reviews of MPM Hotel Arsena - Ultra All Inclusive This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

15 Perla Str., 8230 Nesebar, Bulgaria

#26 of 44 hotels in Nesebar

Guests' Choice

Review Score

Based on 53 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.6

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    8.3

  • Free WiFi

    6.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: October 26, 2023

    10
    I am the guy who loves mountains... but we spent an amazing week there.
    • Leisure trip
    • Group
    • Suite
    • Stayed 5 nights

    I've heard rumors about some guests having bad rooms. Our group had 2 very nice and clean rooms, No complains from us. Maybe i would expect more Bulgarian specialities in food (i am a big fan of tarator but would love to know others too), and better marking of the foods (sometimes i just picked up things to try it, having no idea what is that).

    4 stars is 4 stars. Personnel was ok, i don't really had too much interaction with them. The food was exceptionally good and wide offer. A lot of people complain that in allinclusive hotel they put up som kilos on them... It wasn't the case at all, i was able to eat absolutely healthy and still delicious.

    Stayed in September 2023

  • Reviewed: October 9, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony - Free Beach Access
    • Stayed 3 nights
    • Submitted from a mobile device

    I was missing black tea. Earl Grey, maybe rooibos.

    I loved staying there. 😍 It was cery short time but really great. The sound of the sea, specially during nights, so relaxing. Close to the old city, so beautiful. I would need to come back for longer.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony - Free Beach Access
    • Stayed 5 nights

    there is a gym, but basically noting was working - expect of stationary bike. there also was bad smell in our room coming from bathroom.

    friendly staff, close to the beach

    Stayed in September 2023

  • Reviewed: August 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony - Free Beach Access
    • Stayed 4 nights
    • Submitted from a mobile device

    I can't say that was something I didn't like.

    The food was excellent, the room and all the hotel was very clean, the staff very nice and we had the best time.

    Stayed in August 2023

  • Reviewed: July 30, 2023

    8.0
    Good place to relax with kids
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony - Free Beach Access
    • Stayed 8 nights
    • Submitted from a mobile device

    The room was a bit damaged: - The balcony door could not be closed and was not fixed despite being reported at reception. - The shower head was damaged and so could not be used on full pressure as the shower head shot vertical and fired water horizontally across the room. - Reallt bad smell in the bathroom whenever the ventilator fan was used. Soft drinks were all knock off versions e.g. cola was a cheap tasting one and not coke

    Food was great, and entertainers were fantastic and bonded well with the kids. Easy access to the beach and reservation of umbrellas for gotel guests. Great activities scheduled around the pool during the day. Cocktails and most alcohol included.

    Stayed in July 2023

  • Reviewed: July 12, 2023

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony - Free Beach Access
    • Stayed 6 nights
    • Submitted from a mobile device

    Sun loungers can be used until 18:30. It s uncomfortable to be forced to release them when is the most pleasant…

    Stayed in July 2023

  • Reviewed: June 16, 2023

    9.0
    The hotel is good, needs a little renovation, the food is good, tasty, fresh. Ask for a room with sea view.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony - Free Beach Access
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff were reallu hard working, the ones from thr restaurant and the bar. But the staff at the reception dont’t speak english!!! It was very hard to communicate with them, to help us find a parking space !!!! One missunderstanding: I payed for the rooms, asked about the parking, told them that I will come back to check the room (it was 11 am)….and they send the maids in the room😞

    The hotel is just on the beach, so you take the stairs and you are on the beach, where you have umbrellas and bedshades. It’s nice that they have an indoor pool and and outside pool. The room is very big, plently of space for clothes and bags; our rooms also had a small balcony. One thing that I liked - they have radio in the rooms.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    9.0
    Great value for money
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony - Free Beach Access
    • Stayed 3 nights
    • Submitted from a mobile device

    The coffee machine kept breaking down and there were queues to get coffee, wine or juice.

    We loved the location, the facilities and most of all we have to say congratulations to the most amazing animation team. No matter how few tourists there were, they went all out and entertained us.

    Stayed in June 2023

  • Reviewed: May 1, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony - Free Beach Access
    • Stayed 3 nights
    • Submitted from a mobile device

    They don't know the meaning of ULTRA ALL INCLUSIVE!!!

    Service was good

    Stayed in May 2023

  • Reviewed: November 11, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed (2 Adults + 1 Child) - Free Beach Access
    • Stayed 1 night
    • Submitted from a mobile device

    It was perfect time for vacation)

    Stayed in September 2022

  • Reviewed: October 6, 2022

    10
    I love this hotel, especially out of the season
    • Leisure trip
    • Couple
    • Double or Twin Room with Extra Bed (2 Adults + 1 Child) - Free Beach Access
    • Stayed 3 nights

    The hotel’s parking is overpriced. The diversity and quality of animations can be much better.

    The food was tasty with a lot of dishes although some of them were present all the time. The hotel is on the beach. I had got a big apartment with a big terrace look at two sides of the hotel building. The view to the inner yard with the pool, the old town and the sea was sumptuous. There is a private parking lot. The staff is well trained and professional.

    Stayed in September 2022

  • Reviewed: September 29, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony - Free Beach Access
    • Stayed 7 nights
    • Submitted from a mobile device

    parking is paid although not mentioned in the description; only one set of toiletries is provided per stay and not refreshed when finished, apart from toilet paper; the pool is nice but too small for the days when the hotel is full; overall outdated aspect

    good location, private beach, comfortable and clean, the food and serbice are generally good

    Stayed in July 2022

  • Reviewed: September 12, 2022

    10
    Amazing Ultra All Inclusive Hotel that will make your stay unforgettable!!!
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed (2 Adults + 1 Child) - Free Beach Access
    • Stayed 3 nights

    I loved everything!!!

    It's just a wonderful hotel, this ultra all inclusive has everything that you would need for your stay. Unlimited cocktails untill 24:00, big selection of alcoholic beverages, impotred and local. Free beach access with wonderful private beach and animation for the children. I travel quite a lot and visited so many structures but I have to admiti this is one of the best I've ever been. I have to mention the professionalism of the 2 ladies at the reception, they were so kind always ready to help and big smile on their faces, that's very nice to see!!! I highly recommend it to everyone. I'll definitely come back for a longer stay. Thank you for making my stay unforgettable!!!

    Stayed in September 2022

  • Reviewed: September 12, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Suite with Balcony (2 Adults + 2 Children) - Free Beach Access
    • Stayed 1 night
    • Submitted from a mobile device

    No fan, no slippers.

    Great location, good kitchen with broad variety.

    Stayed in September 2022

  • Reviewed: August 30, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Suite with Balcony (2 Adults + 2 Children) - Free Beach Access
    • Stayed 6 nights
    • Submitted from a mobile device

    Airconditionning very weak and old. And air quality in the room - bad. Every morning a feeling of irritated neck - me and other people. When i left, next morninng no problem.

    Clean, big and nice room, excellent location - seaview.

    Stayed in August 2022

  • Reviewed: August 15, 2022

    7.0
    its ok just full of gypsies
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed (2 Adults + 1 Child) - Free Beach Access
    • Stayed 10 nights
    • Submitted from a mobile device

    there are free zone under the balcony on the beech which attact gypsies.Please be aware threre are full of them who dont respect people who try to rest and leave their rabbish .They are very noisy and come in groups and seems the local people have no say.shame this might put people off if does not change

    the location was excellent

    Stayed in August 2022

  • Reviewed: August 1, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed (2 Adults + 2 Child) with Free Beach Access
    • Stayed 7 nights
    • Submitted from a mobile device

    Great location. Wonderful beach. Delicious food.

    Stayed in July 2022

  • Reviewed: July 9, 2022

    10
    A wonderful holiday
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony - Free Beach Access
    • Stayed 8 nights
    • Submitted from a mobile device

    It wasn't the case, everything was better than we expected.

    Everything was wonderful. The location is right on the beach and close to the Old Town and also to the shopping street, the rooms are large and very clean, the food at the restaurant is fresh, tasty and various, the coffee is good and so are the drinks. The hotel has also a camera guarded parking. The staff was very nice and helpful. We enjoyed our stay and we are planning to come next year, too.

    Stayed in July 2022

  • Reviewed: July 1, 2022

    7.0
    Bine
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed (2 Adults + 1 Child) - Free Beach Access
    • Stayed 3 nights

    The food from the lunch, the same with the dinner with small variations. Food is repeating every day. The same cakes for lunch and dinner. The same cakes every day. Tasteless cakes. It is no better in terms of fruit. no melon. no grapes. no fruit salad. The worst food so far on the Bulgarian coast.

    good location. good quality wifi. wifi on the beach. parking space (15 leva/day)

    Stayed in June 2022

  • Reviewed: June 17, 2022

    10
    Definitely we will come back again. Everything was excellent: food, room, location, beach, all the employees always with
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony - Free Beach Access
    • Stayed 6 nights
    • Submitted from a mobile device

    Food - diverse, very tasty

    Stayed in June 2022

  • Reviewed: May 9, 2022

    10
    Fabulos!!!!!!
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony - Free Beach Access
    • Stayed 3 nights

    We were the first clients of the season, being the beginning of May and the uninhabited hotel was very, very cold in the room. The air conditioning could not be used hot. I asked for two piles to sleep, but it was not comfortable in the room. After two days it warmed up, but the third we left. I suggest avoiding accommodation at the opening or loading luggage with a robe, thick pajamas, ..If it could be heated with air conditioning it wouldn't have been a problem

    The hotel is located on the seafront. Perfect beach, cleaned every day. The rooms are large, very, very clean, good quality toiletries, clean bath towels, pool towels, room music, balcony with dryer, modern and spacious furniture. The room is cleaned every day. Clean pool. Very varied drinks and food, even for those who are on a diet. Impossible to find something to eat. Quality drinks. The hotel has parking. Last but not least, congratulations to all the staff who are extremely kind and always with a smile on their face. Friendly bartenders and chefs. Ladies who make smiles clean and active. The kitchen works with gloves, the dining room is often cleaned with disinfectant. The restaurant staff is attentive to the needs of the customers. The receptionists, especially the receptionist, were kind and cheerful. Everything is perfect!

    Stayed in May 2022

  • Reviewed: September 3, 2021

    10
    Particularly beautiful and comfortable
    • Leisure trip
    • Couple
    • Suite
    • Stayed 8 nights

    The buffet is especially good. Many dishes, for all tastes. Varied and very fresh fruits and desserts. Private beach of grade 10. It is cleaned every night. Even algae from the shore are removed. The band of entertainers was at its height. I changed the room where I was initially accommodated, due to technical problems. Special thanks to the hotel manager, for solving my small problem that arose on the first day.

    Stayed in August 2021

  • Reviewed: August 21, 2021

    9.0
    Really pleasant stay
    • Leisure trip
    • Couple
    • Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The pillows in the room were really uncomfortable, so soft that my head was sinking in it.

    Pretty much everything. The location, the private beach, the bar and the cocktails, the food in the restaurant.

    Stayed in August 2021

  • Reviewed: August 7, 2021

    8.0
    It was a nice stay.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony - Free Beach Access
    • Stayed 6 nights
    • Submitted from a mobile device

    1.The food( not big choice) 2.Internet- not in the rooms. 3.There is no locker in the bathroom.

    1.The location is perfect,very convenient for families with kids. 2.Swimming pool. 3.It is clean. 4.The terrace- amazing view

    Stayed in August 2021

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: