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Reviews of Hotel Bojur & Bojurland Apartment Complex 3 stars

2 Drama Str., 2770 Bansko, Bulgaria

#23 of 93 hotels in Bansko

Guests' Choice

Review score

Based on 310 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    7.7

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    8.7

  • Free WiFi

    7.5

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Showing 1 - 59

  • Reviewed: 27 April 2018

    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights

    Not so many marked parking places, missing equipment for cleaning in the apartment.

    Big apartment, good kitchen equipment, comfort beds, two bathrooms, two balconies. Spa is ok.

    Stayed in April 2018

  • Reviewed: 14 March 2018

    • Leisure trip
    • Couple
    • Twin Room (2 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted via mobile

    the late starting of breakfast- at 8:00. It is very strange regarding the first shuttle from hotel to the gondola goes at 8:30.

    Good relation between the price and the quality

    Stayed in February 2018

  • Reviewed: 12 March 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 9 nights

    The staff was always late in the morning. Breakfast was at 7:30 and the lifts open at 8:00. Breakfast should be at 7:00 in order for the clients to be able to catch the first lifts. One should have been able to order at least coffee from the lobby bar at about 7:00, but the staff was always late! Also when there were not too many guests at the hotel and the open table breakfast was substituted with orders from the menu, we couldn't have our breakfast before 7:50-8:00, which totally mismatched our ambitions to catch the first lifts.

    Stayed in March 2018

  • Reviewed: 5 March 2018

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 9 nights

    I must say that hotel should make signs outside of the apartments as it is not easy to find pool, other building blocks or allowed parking spaces, as it is big complex, particularly when raining or snow showers.

    Room were spacious with huge beds and clean and well organized. Food was excellent, fresh and tasty, each morning nicely prepared. Pool was clean and warm, sauna and Staff was extremely polite and helpful, always put extra effort to make our stay mesmerizing.

    Stayed in February 2018

  • Reviewed: 1 March 2018

    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Towel cleansiness.

    Great staff, warm pool, sauna and steam bath are great. For the price the hotel is exelent. Its our secont time there and it saslys it all. Wifi is fast and free.

    Stayed in February 2018

  • Reviewed: 20 February 2018

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights

    The bathroom can be a bit more clean

    The staff was very friendly. You have shuttle bus to gondola and back. There is grocery store 100m near hotel. And also for 15-20 min walk you can reach city center.

    Stayed in February 2018

  • Reviewed: 19 February 2018

    • Leisure trip
    • Family with young children
    • Twin Room (2 Adults + 1 Child)
    • Stayed 7 nights
    • Submitted via mobile

    Pool and spa is in different building.

    Everything was perfect. Room is very big and clean. Heating in room is very good. Shuttle bus for gondola. The food in restaurant is excelent. Pool and spa good. Parking. WiFi is available in room. Stuff is very polite and useful. We will come again.

    Stayed in February 2018

  • Reviewed: 5 February 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It didn't feels to me like a 4 star, maybe like a 3+, because: the rooms look cheap, restaurant is closed before 14'a clock, the breakfast only cheap food, the coffee is terible. A little bit far 20 min walking to the center or ski gondola, but they have the ski bus shuttle. The staff could smile more.

    Ski bus shuttle, the spa was great, the little local taverna behind the hotel has the best food I ever had for a long time and the prices are crazy small. Great night life, try Amigo Pub. The ski infrastructure is very good, definetlley will come back.

    Stayed in February 2018

  • Reviewed: 28 January 2018

    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Living room was dusty and dirty when we first checked in. Very small and uncomfartable bath, no curtain to stop waterto spill over the entire bath. Small room, hard to walk around bed. Wobbly table in the living room. Cleaning ladies smokes inside the building. Far from Gondola.

    Receptionist was very kind and helpful. Restaurant was good quality and low cost, would recommend it.

    Stayed in January 2018

  • Reviewed: 12 January 2018

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    • The water heater was not working on the first day we've arrived at the hotel, so we had to change rooms as soon as we've unpacked. The new apartment was in another building.They should've double checked the apartement before we got there, considering the fact that the hotel was half empty at the time, so I don't think they had their hands full. • The water in the pool was coldish • No jacuzzi

    • Good spa,not too crowded • Spatious and clean rooms • Good heating in the rooms • Quiet but central area • Free parking

    Stayed in January 2018

  • Reviewed: 11 January 2018

    • Leisure trip
    • Family with young children
    • 3 rooms
    • Stayed 2 nights

    TV was at least 10-15 years old and the remote had old batteries leaked inside. The light on the ceiling didn't work in the kitchenette corner. No shower curtain in the bathroom. There was an odd smell from the wardrobes that we didn't use. Furniture could do with new upholstery but this is only 3 star accommodation. We didn't bother reporting all of the above to staff because of the short stay.

    Plenty space for family of 5. Small kitchenette was equipped with everything that you see written on the website. The apartment was cleaned every day. The heating was on 24/7 making the apartment very warm and cosy. Lift access available.

    Stayed in December 2017

  • Reviewed: 8 January 2018

    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 7 nights

    No tea towel or frypan provided in kitchen. Also no salt, pepper, sugar, coffee, tea - nothing provided. Bathroom was annoying - really bad design so hard to open door and get into it plus it didn't have a shower curtain so entire bathroom got wet when having shower. No shelf in bathroom so nowhere to put anything. BYO hairdryer. External hallways smelt of cigarettes but unit was smoke free. 30 min walk to the main area of restaurants/gondola which was OK but we would have been better to stay closer.

    Apartment was clean and the price was good. Receptionist spoke good English and was helpful.

    Stayed in January 2018

  • Reviewed: 30 December 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Everything was ok, we would have stayed even longer if there was a washing machine in the apartment :)

    Big, spacious and comfortable apartment, well equipped kitchen. The spa center and the pool are a great way to end the ski day.

    Stayed in December 2017

  • Reviewed: 24 October 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were dirty. The heating was enoght for the room, but the floors were very cold. There was not a shower curtain or bath mat in the bathroom, so it is not recommendable to use after a shower, aspecially for small children. We did not have an LCD tv with sattellite channels. We had a small tv with poor reception instead. The kitchen equipement (plates, cups, forks, knifes) were dirty and there was nothing to wash them with.The sofa in the living room was very dusty and needs immediate cleaning.

    The accomodation was comfortable and the furniture was very well designed.comfortable beds, clean sheets and towels.

    Stayed in October 2017

  • Reviewed: 23 October 2017

    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night

    there is no hairdryer :) during our stay the spa and the restaurant at the hotel didn't work, but we were informed before we get there.

    The apartment is great, with fully equipped kitchen, in the living room you can find play station, chess, domino...extra :) Two bedroom apartment is very comfortable for 6 people(especially for 4 adults and 2 children )

    Stayed in October 2017

  • Reviewed: 8 August 2017

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night

    The view from my window room. The furniture of the room.

    The pool was very clean. The price of the room was really good as it matters with the things the complex offers (pool, sauna, wet-sauna, gym, ping-pong, billiards). The kitchen was well-equipped. You can even buy meat from the supermarket like steak, chicken etc.(the price of meat is very friendly in Bulgaria and the quality best) and putt them on the grill to have a great meal. I even made Italian pasta carbonara with bacon, mushrooms and great Parmesan. My children loved ping-pong and billiards as they left their mobile away and started playing. The inside surrounding area of the complex was beautiful designed.

    Stayed in July 2017

  • Reviewed: 10 March 2017

    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 7 nights

    The pool water in the SPA area is not too warm. Good for a short swim but not for a longer stay. Not enough toilet paper in the apartment on a daily basis (it was added each day)

    The beds were comfortable. Great saunas in the SPA area. Great staff at the reception. Very helpful with any questions that we had. The shuttle service to the gondola is a great thing, which makes the location of the hotel really irrelevant. It's still only about 10 minutes walk to the main street. The overall experience... it's great value for the money. Highly recommendable!!!

    Stayed in February 2017

  • Reviewed: 27 February 2017

    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    ////////everything was just perfect

    everything was perfect! staff was great, apartment spacious, comfortable, clean ... eating at the restaurant was very high quality and much cheaper than the restaurants in the center. free shutle bus to gondola...simply more than 10...thank you bojur, se you again

    Stayed in February 2017

  • Reviewed: 24 February 2017

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The facilities were not as described. The 'bathroom', toilet, shower turned out to be 1 tiny shower room with the water heater, which leaked permanently, badly placed making it difficult to get to the wash basin. Shower curtain didn't fit. No mop for the floor. No washing up equipment for the crockery. Lack of storage in lounge, hardwood parquet flooring was plastic, dressing room - misleading, only small hallway, The sofa bed was impossible to sleep in until we were provided with an additional matress. Kettle & hairdryer advertised had to be requested at reception.

    It was light and warm. Enjoyed swimming pool, good value for these facilities. Restaurant good value for money for evening meal.

    Stayed in February 2017

  • Reviewed: 20 February 2017

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights

    1) Couch was not to comfortable for the kids, but once I asked the staff, they helped us. 2) Walls need to be colored. It is obvious they were not colored for few years.

    Everything.

    Stayed in February 2017

  • Reviewed: 18 February 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Just a suggestion for improvement : shower curtains and some bathroom shelves.

    The apt was big and clean.The kitchen well equipped. The pool and spa great to relax in the evening. The restaurant is a good choice thanks to the proximity. It is a real good place for holiday and ski.

    Stayed in February 2017

  • Reviewed: 14 February 2017

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights

    the pool and the spa center are in separate building.

    second time in this hotel, very helpful and polite staff. very good breakfast,room are big and comfortable.the hotel located in quiet area, 7 minute walking from bansko center and the local restaurants. comfortable shuttle to the sky center.

    Stayed in February 2017

  • Reviewed: 4 February 2017

    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 7 nights

    Far from Gondola station. Shuttle bus is available only untill 5 p.m. Some rooms and changing rooms in Spa without hair dryer.

    Great place to stay with friends or family for a reasonable price. Nice breakfast. Clean rooms. Good service.

    Stayed in January 2017

  • Reviewed: 29 January 2017

    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Property was rather far from city center and gondola lift and the staff did not speak english.

    Very good value for money; great spa facilities, although the spa was in a separate building; clean room, they changed our sheets and towels from our 3rd day; shuttle bus to gondola lift

    Stayed in January 2017

  • Reviewed: 3 January 2017

    • Leisure trip
    • Family with young children
    • Budget Studio - Attic
    • Stayed 3 nights

    One needs to get outside from the accommodation and walk to the Spa and swimming pool.

    Spacious and clean rooms, very good location, very friendly and helpful staff.

    Stayed in January 2017

  • Reviewed: 10 October 2016

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    We were very pleased to be quests of complex Bojurland , it has good location and was very comfortable for my children who enjoyed a lot we will visit again in winter for sure

    Stayed in October 2016

  • Reviewed: 27 April 2018

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights

    Everything was perfect.Rooms very clean,spacious,everything was working,staff very kindly.

    Stayed in April 2018

  • Reviewed: 10 April 2018

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights

    The pool was closed last day, Relaxation room does not work and pool staff is bad.

    All the other things mentioned below are good.

    Stayed in April 2018

  • Reviewed: 6 March 2018

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    No in the centar far from gondola 7 8 min by car

    Clean .warm .new

    Stayed in February 2018

  • Reviewed: 23 February 2018

    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 7 nights

    Bathroom needs improvement

    Rooms were big enough and warm.

    Stayed in January 2018

  • Reviewed: 23 February 2018

    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Staff was really friendly especially receptionnists and Anton.

    Stayed in February 2018

  • Reviewed: 20 February 2018

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights

    Nothing

    Kitchen well equipped and nice aprtment.

    Stayed in February 2018

  • Reviewed: 20 February 2018

    • Leisure trip
    • Family with young children
    • Twin Room (2 Adults + 1 Child)
    • Stayed 3 nights

    Excellent beds

    Stayed in February 2018

  • Reviewed: 19 February 2018

    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights

    The beds were extremely small for adult people.

    The room was really warm and SPA is in good condition.

    Stayed in February 2018

  • Reviewed: 10 February 2018

    • Group
    • 2 rooms
    • Stayed 5 nights
    • Submitted via mobile

    Parking is limited. Bathrooms have small issues.

    The complex is awesome.

    Stayed in January 2018

  • Reviewed: 2 January 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Stayed in January 2018

  • Reviewed: 7 September 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Very clean,the room are big.

    Stayed in August 2017

  • Reviewed: 25 August 2017

    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 2 nights

    Everything was geat pool sauna staff

    Stayed in August 2017

  • Reviewed: 17 August 2017

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Cozy clean safe and close to city center.

    Stayed in August 2017

  • Reviewed: 16 August 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    Excellent accommodation, spacious apartment. There are a lot of gardens around the buildings, perfect for children to play.

    Stayed in August 2017

  • Reviewed: 27 June 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    Nice, quite hotel with clean, ample rooms in the beautiful environment.

    Stayed in June 2017

  • Reviewed: 14 March 2017

    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!!

    Value for money!!

    Stayed in March 2017

  • Reviewed: 21 February 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Need to go to reception to get toilet paper. Breakfast choices are very limited. Water in the swimming pool is too cold.

    Good value for money.

    Stayed in February 2017

  • Reviewed: 28 January 2017

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    In bathroom does'nt exist shower courtains

    Stayed in January 2017

  • Reviewed: 9 January 2017

    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No very good spa

    Very nice staff and the room was very warm And big.

    Stayed in January 2017

  • Reviewed: 4 January 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Cold water in the pool

    Nice breakfast, friendly staff, great rooms, free wi-fi..

    Stayed in January 2017

  • Reviewed: 4 January 2017

    • Leisure trip
    • Couple
    • Budget Studio - Attic
    • Stayed 3 nights

    Cold water in the pool.

    Beds are great for sleeping, frendly staff, clean rooms, free parking..

    Stayed in January 2017

  • Reviewed: 3 January 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    various things

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 21 January 2016

    • Leisure trip
    • Group

    I didn't like the jacuzzi,it's together with swimming pool and it's cold. The water in the swimming pool also it's cold.

    I liked the apartment it's very comfortable,beds are great for sleeping,you have a lot pillows and blankets. It's very warm in rooms, we were in t-shirts inside. In the kitchen and bathroom.you have all the time warm water. The only thing that missig is sponge for cleaning dishes. Wi-fi was great.We dont find the hairdryer so the girl from reception give us another. The staff are very kind. If you stay in this hotel choose house A because downstairs is the SPA,if you stay in another house you will have to go outside if you want to go in SPA center. We was in room A-11 and everything was ok.

  • Reviewed: 12 January 2016

    • Leisure trip
    • Group

    The only negative aspect was the distance from our apartment to the spa center and the pool (they are not in the same building). You're suppose to walk outside in the cold after you have been swimming or using the sauna.

    The complex is excellent, it was my second time staying there. The apartment was spacious and warm, with a lot of kitchen appliances. Towels were changed every day. There was a bus shuttle (free of charge) taking us to the cable car in the morning and picking us up in the afternoon. The staff was very friendly and helpful.

  • Reviewed: 29 December 2015

    • Leisure trip
    • Couple

    Original rooms had a very unpleasant smell and we had to change. Spa center was in a different building and was very small and not very clean. Food was not healthy and very "cheap".

    Good location only 10 min walk from the city center.

  • Reviewed: 2 December 2015

    • Business trip
    • Solo traveller

    Perfect location , close to the main center- old Bansko , very close to typical Bunsko pubs and mehana , available shuttle on place to gondola station; staff is really friendly ready to help any time i really will visit again this complex and will recommend

  • Reviewed: 24 February 2015

    • Leisure trip
    • Group

    The sofa bed in the living room is way too uncomfortable for 2 people. There is only one bathroom (with shower) for 6 people. The WiFi was awful, there was actually no signal except in one of the rooms.

    First we had a two-bedroom apartment that was very small to accommodate 6 people, but we asked for another one, a bigger one and this one was pretty good. The staff at the reception was exceptionally nice, as well as the drivers of the free ski bus. We were lucky to be in the Bojurland House No.1 where the Spa center is located (sauna, steam bath, indoor pool, etc.).

  • Reviewed: 3 February 2015

    • Leisure trip
    • Family with young children

    It could have been a bit warmer in the room ... otherwise - no complaints

    Staff is nice and very helpful, food is good (certainly better than expected), has SPA and shuttle to the lifts ....

  • Reviewed: 1 March 2016

    • Family with young children

    Internet connection WIFI is very poor

  • Reviewed: 16 January 2016

    • Leisure trip
    • Family with older children

    Poor wi-fi. Small bathroom and shower.

    Convenient location. Great view of Pirin mountain. Warm apartment. Pets free of charge!

  • Reviewed: 7 January 2016

    • Leisure trip
    • Couple

    The breakfast could be better and the location is not in the center so we had to take a car.

    The staff is polity,comfort apartment..

  • Reviewed: 4 January 2016

    • Leisure trip
    • Couple

    Only thing that is missing is elevator. Everything else is excellent.

  • Reviewed: 4 January 2016

    • Leisure trip
    • Group

    The mattress quality wasn't good.

    Free parking inside the hotel. Free indoor pool. The room was real hot when we arrived. Staff was great.

There are also 31 reviews without text. These impact the overall review score.

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