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Reviews of Bonita Hotel 3 stars

Golden Sands, 9007 Golden Sands, Bulgaria

#36 of 70 hotels in Golden Sands

Guests' Choice

Review score

Based on 106 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.4

  • Location

    8.9

  • Facilities

    7

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    6.5

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Showing 1 - 24

  • Reviewed: 3 September 2017

    5.0
    The cleaning was made every day in the room.
    • Leisure trip
    • Couple
    • Twin Room with Balcony and Side Sea View (2 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    1. Room too small. 2. Bathroom shower was a mess. 3. Personal attitude very nonconforming. 4. Food was served cold even it was supposed to be hot. 5. Lack of diversity of: fruits, tea, soup, cookies, drinks, grills and morning breakfast!

    The cleaning was made every day in the room.

    Stayed in September 2017

  • Reviewed: 22 August 2017

    9.6
    Great conditions for 3*
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony and Side Sea View (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    The pool is small. The AC doesn't work with the balcony door opened and nobody told us this at the reception so it took us a day to figure it out haha. There is no electricity in the room while you are gone so the drinks will be warm in the fridge when you return in your room.

    The staff was really nice. The bed was big and comfy. It is located in front of the beach. The food was diverse and tasty. The AC worked well. The balcony with sea view. The bathroom was big. The room was clean.

    Stayed in August 2017

  • Reviewed: 22 July 2017

    2.5
    The location was horrible, we thought that we will have a...
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony and side Sea View (2 Adult + 1 Child)
    • Stayed 8 nights
    • Submitted via mobile

    The location was horrible, we thought that we will have a nice room with balcony facing the beach, instead our balcony was facing a night club and every night until 5am the music was so loud we could not sleep at all. We bought ear plugs, that didn't help. No sound isolation, so if you want to relax during your holidays, this place is definitely not your option. Furthermore, staff was very rude to us. There was a security named Mitko and he was talking to us like we are criminals, he were criminals, he was very rude, uneducated and impolite person. When my sister arrived in the morning to do the check in, the receptionist (I think her name was Muruda) told her to go upstairs and get keys from our room from the cleaner!!!! Like seriously? The receptionist told to my sister that they have lost the keys from our room... we bought a twin room, so everyone would think that we should get 2 key sets for the room, so we can spend time separately. Instead we got one set of keys, so we had to be together all the time, when we asked the receptionist that there should be 2 sets, she said in their hotel they have just one set... so strongly do not advise to stay at this hotel

    Stayed in July 2017

  • Reviewed: 4 October 2016

    10
    Value for money hotel great location.
    • Leisure trip
    • Group
    • Twin Room with Balcony and side Sea View (2 Adult + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    A little noisy at night from bars but soon fell asleep in big comfy bed.

    Great location fantastic view of the beach and within walking distance of shops etc.

    Stayed in September 2016

  • Reviewed: 19 September 2016

    8.3
    Overall I would recommend, good value for money.
    • Leisure trip
    • Couple
    • Twin Room with Balcony and Side Sea View (2 Adults)
    • Stayed 10 nights

    Beautiful view from the hotel, but the lack of places on the beach, you have to pay for a place on the beach opposite the hotel. You can not sleep with the windows open, because you can hear the loud music from the nearby pubs. The breakfasts were plentiful and varied. Staff very nice. Rooms cleaned daily, towels replaced. Overall I would recommend, good value for money.

    Beautiful view from the hotel, but the lack of places on the beach, you have to pay for a place on the beach opposite the hotel. You can not sleep with the windows open, because you can hear the loud music from the nearby pubs. The breakfasts were plentiful and varied. Staff very nice. Rooms cleaned daily, towels replaced. Overall I would recommend, good value for money.

    Stayed in September 2016

  • Reviewed: 30 July 2016

    9.2
    really enjoyed our stay apart from the resturant situation
    • With a pet
    • Leisure trip
    • Couple
    • Twin Room with Balcony and Side Sea View (2 Adults)
    • Stayed 3 nights

    i have a problem walking and stairs are a big problem, and found that the dining room was down too flights of stairs no lift available this is not mentioned when booking i feel it should be

    the friendly staff, very clean, location.

    Stayed in July 2016

  • Reviewed: 26 July 2016

    5.4
    Below expectations
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony and side Sea View (2 Adult + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    To improve the above mentioned. To improve the car park.

    Bad and dirty food in restaurant. Internet service very zero. Uncomfortable beds and bed covers

    Stayed in July 2016

  • Reviewed: 21 July 2016

    9.6
    The rooms are good value for the money, and I liked that we...
    • Leisure trip
    • Group
    • Twin Room with Balcony and side Sea View (2 Adult + 1 Child)
    • Stayed 2 nights

    The pool could of been cleaner....It needs seeing to, we wouldnt go in it because it was so dirty

    The rooms are good value for the money, and I liked that we had a sea view with a balcony. The food is good and so are the staff.....

    Stayed in June 2016

  • Reviewed: 19 June 2018

    9.2
    everything
    • With a pet
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    the staff in the dining room were miserable all other hotel staff were great

    everything

    Stayed in June 2018

  • Reviewed: 25 October 2017

    8.8
    For 3 star hotel is ok.
    • Business trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 1 night

    Nothing really.

    For 3 star hotel is ok. You get what you pay for it. Excellent vue from the balcony. The breakfast was also very good.

    Stayed in October 2017

  • Reviewed: 12 September 2017

    3.8
    never again
    • Leisure trip
    • Couple
    • Twin Room with Balcony and side Sea View (2 Adult + 1 Child)
    • Stayed 10 nights
    • Submitted via mobile

    bathroom room is terrible mattresses and bedding are terrible towels not clean and not enough everyone smoke food very simple

    quite locathion

    Stayed in September 2017

  • Reviewed: 12 September 2017

    10
    I recommend this hotel
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony and Side Sea View (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Perfect location, it was clean, the staff was really nice, the food was tasty, the bed was comfy, the AC worked.

    Stayed in August 2017

  • Reviewed: 10 September 2017

    5.0
    **2 stars
    • Leisure trip
    • Couple
    • Twin Room with Balcony and Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The food was awful, We Felt stick 3 days after we ate... the cleanliness is desirable

    Seaview

    Stayed in September 2017

  • Reviewed: 6 October 2016

    9.2
    ok, more then average
    • Business trip
    • Couple
    • Twin Room with Balcony and Side Sea View (2 Adults)
    • Stayed 6 nights

    welness, small spa basen

    ok, more then average

    Stayed in September 2016

  • Reviewed: 1 October 2016

    8.3
    We enjoyed our stay thank you.
    • Leisure trip
    • Couple
    • Twin Room with Balcony and Side Sea View (2 Adults)
    • Stayed 5 nights

    We only had shampoo for one day. And no shower gel or cream. not able to make a coffee or tea in the room.

    The staff are lovely. food good choice

    Stayed in September 2016

  • Reviewed: 18 September 2016

    10
    View sea
    • Leisure trip
    • Couple
    • Twin Room with Balcony and Side Sea View (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    View sea

    Stayed in September 2016

  • Reviewed: 15 September 2016

    8.3
    Location by the sea, good breakfast, friendly staff, free...
    • Leisure trip
    • Solo traveller
    • Twin Room with Balcony and side Sea View (2 Adult + 1 Child)
    • Stayed 4 nights

    Sewage smell in the bathroom in the first day, poor wifi signal in the room.

    Location by the sea, good breakfast, friendly staff, free parking.

    Stayed in September 2016

  • Reviewed: 21 July 2016

    10
    Great!
    • Leisure trip
    • Group
    • Twin Room with Balcony and side Sea View (2 Adult + 1 Child)
    • Stayed 2 nights

    Localisation, panoramic view on the sea. Waking up in the morning with view on a sunrise absolutely amazing <3

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 September 2015

    9.6
    Everything, excellant staff, parking spaces, location...
    • Leisure trip
    • Group

    Everything, excellant staff, parking spaces, location couldnt be any better... Good breakfast, we were only bed and breakfast. The cleaning staff were excellant, and helpful. There was nothing I would change and I will definately use again.........

  • Reviewed: 22 October 2015

    10
    The location is perfect, right on the beach and opposite...
    • Leisure trip
    • Couple

    Nothing

    The location is perfect, right on the beach and opposite several restaurants, breakfast was more than adequate and the staff were excellent

  • Reviewed: 26 September 2015

    5.8
    The hotel positon!
    • Leisure trip
    • Family with young children

    Noisy young germans drinking till the 4-5 in the morning!

    The hotel positon!

  • Reviewed: 23 September 2015

    10
    food and staff
    • Leisure trip
    • Couple

    food and staff

  • Reviewed: 8 September 2015

    8.3
    - very close to the beach
    • Leisure trip
    • Couple

    - no hot water at 2AM - awful breakfast - weak wifi signal in the room

    - very close to the beach - kind personel

  • Reviewed: 30 July 2015

    5.4
    The only good thing is location and the view from the room.
    • Leisure trip
    • Couple

    horrible bathroom, small room, no foen, wifi not working, minibar not replenished.

    The only good thing is location and the view from the room.

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 24

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