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Reviews of Detelina Hotel 3 stars

Detelina Alley, 9007 Golden Sands, Bulgaria

#52 of 70 hotels in Golden Sands

Guests' Choice

Review score

Based on 253 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7

  • Comfort

    7.3

  • Location

    6.9

  • Facilities

    7

  • Staff

    7.4

  • Value for money

    7.7

  • Free WiFi

    6.3

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Showing 1 - 25

  • Reviewed: 17 June 2018

    • Leisure trip
    • Family with young children
    • Double or Twin Room (2 Adults) with Free Parking
    • Stayed 1 night
    • Submitted via mobile

    Playground for kids doesn’t exist. The food is 6/10. Snacks ar a cup of ice cream and a biscuit. It is far away from the beach

    The property is ok. The pool is big enough for 20-30 people. It has a parking lot for 20 cars maybe more.

    Stayed in June 2018

  • Reviewed: 16 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room (2 Adults) with Free Parking
    • Stayed 3 nights
    • Submitted via mobile

    It was quite far from the city and not too many attractions nearby

    Quiet, nice staff, cleanliness. The food is ok, it has a nice garden and a great view

    Stayed in May 2018

  • Reviewed: 4 October 2017

    • Leisure trip
    • Group
    • Double or Twin Room (2 Adults + 1 Child) with Free Parking
    • Stayed 9 nights

    The wi-fi was terrible. Although it was mentioned that there will be wifi in the rooms, it was nearly non-existent. The only place you can get wifi in this hotel is probably the lobby. It is definitely very bad on the second floor. The food was very similar day to day, and sometimes low quality. There was no hot water in the mornings, one had to put cups in the microwave to have hot tea! There is a small gym and a billard. However, most of the staff is broken, some balls are missing.

    The location is very nice. Beautiful seaview. You spend a little time walking to the beach and back up the hill, but in return you are keeping fit. I liked it. The hotel is very cosy itself, a nice green yard in front, big spacious parking outside.

    Stayed in September 2017

  • Reviewed: 5 September 2017

    • Leisure trip
    • Group
    • Double or Twin Room (2 Adults) with Free Parking
    • Stayed 5 nights

    Nothing. Absolutely nothing. For those who yearn for calmness and silence, but want to combine it with music and drinks next to the pool, Detelina is the answer. The rooms are big and comfy, the beds are clean and soft, the balcony is perfectly designed for relaxing over a cigarette or a cold beer, while enjoying either sunset or sunrise.

    Everything was great and even more than expected. The location is properly located in a wide and quiet area, with plenty of space to breathe freely. The food very varied and the drinks over-refreshing. The staff was nice and smiling all the time. The lobby is very comfortable and the Wi-Fi signal is perfect. I would award 4 stars without exaggerating a bit!

    Stayed in September 2017

  • Reviewed: 3 September 2017

    • Leisure trip
    • Family with young children
    • Triple Room with Free Parking
    • Stayed 7 nights
    • Submitted via mobile

    Everything, especially the horrible food shared with a transvestite on the next table having to explain to my son why people do stuff like that.

    Nothing

    Stayed in September 2017

  • Reviewed: 15 May 2017

    • Leisure trip
    • Group
    • Double or Twin Room (2 Adults) with Free Parking
    • Stayed 2 nights

    The bed sheets were a bit smelling. There were only 1 bath towel per person and no small towel (to dry your face or hands). Although the parking in the hotel was good, generally the infrastructure in the resort is terrible with a lot of reconstructions still happening. Also, there were some reparations happening in the hotel too.

    The breakfast was good. (It will not hurt the hotel to provide espresso and not just an instant coffee for breakfast)

    Stayed in May 2017

  • Reviewed: 14 August 2016

    • Leisure trip
    • Couple
    • Double or Twin Room (2 Adults) with Free Parking
    • Stayed 5 nights
    • Submitted via mobile

    The see! Is very dirty and the beach is small. We needed to check for another beach wich was like 20 minutes distance.

    I liked the room was very big and the pool. Is big and clean and is a pleasure to swim. I had a lovely vacation.

    Stayed in August 2016

  • Reviewed: 21 June 2016

    • Leisure trip
    • Couple
    • Double or Twin Room (2 Adults) with Free Parking
    • Stayed 2 nights
    • Submitted via mobile

    Bad (low quality) meat and cheese at breakfast. The juice was undrinkable. No room cleaning the second day (we stayed 2 nights). Althought we had a room with air conditioning, in the hotel was hot (no air conditioning in common areas)

    Nice, big and clean pool. Good vegetables and fruits at breakfast - fresh and tasty. Nice view from the room. Safe parking. Nice reception staff who allowed us 1 hour late checkout. Good price.

    Stayed in June 2016

  • Reviewed: 18 June 2018

    • Leisure trip
    • Couple
    • Double or Twin Room (2 Adults + 1 Child) with Free Parking
    • Stayed 1 night

    The breakfast was very bad.

    Stayed in June 2018

  • Reviewed: 5 June 2018

    • Business trip
    • Couple
    • Double or Twin Room (2 Adults) with Free Parking
    • Stayed 1 night
    • Submitted via mobile

    The bed was broken,very old furniture,you need to switch off the tv or the refrigerator to recharge your mobile phone .

    Nothing

    Stayed in June 2018

  • Reviewed: 30 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room (2 Adults) with Free Parking
    • Stayed 1 night
    • Submitted via mobile

    Kind of far from the beach

    Stayed in May 2018

  • Reviewed: 28 May 2018

    • Family with young children
    • Double or Twin Room (2 Adults + 1 Child) with Free Parking
    • Stayed 2 nights
    • Submitted via mobile

    The hotel

    Stayed in May 2018

  • Reviewed: 3 May 2018

    • Leisure trip
    • Family with young children
    • Double or Twin Room (2 Adults) with Free Parking
    • Stayed 1 night
    • Submitted via mobile

    It was kind of cold during the night

    Convenient price and nice views

    Stayed in April 2018

  • Reviewed: 2 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room (2 Adults) with Free Parking
    • Stayed 3 nights
    • Submitted via mobile

    the bathroom was too small

    the exterior terrace was very nice

    Stayed in May 2018

  • Reviewed: 2 May 2018

    • Leisure trip
    • Group
    • Double or Twin Room (2 Adults) with Free Parking
    • Stayed 1 night

    Location of the property, it's too far from Golder Sands area, where you can do something at night!

    Stayed in April 2018

  • Reviewed: 30 April 2018

    • Leisure trip
    • Couple
    • Double or Twin Room (2 Adults) with Free Parking
    • Stayed 1 night
    • Submitted via mobile

    Waiters didn t speak english. Did not get what we ordered. They did not charges us for the food after...but still.

    Clean and prices were good.

    Stayed in April 2018

  • Reviewed: 10 July 2017

    • Leisure trip
    • Group
    • Double or Twin Room (2 Adults) with Free Parking
    • Stayed 4 nights

    The food was almost terrible... all of the deserts was bought, nothing cooked, cheap and almost expired....

    the beach was great

    Stayed in July 2017

  • Reviewed: 4 May 2017

    • Leisure trip
    • Couple
    • Double or Twin Room (2 Adults + 1 Child) with Free Parking
    • Stayed 2 nights

    the breackfast it was not good. low quallity of the products

    Good lunch and dinner. nice personal. very quiet place

    Stayed in May 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 14 September 2015

    • Leisure trip
    • Family with young children

    If you have problems.... so bad. We had a coonflict and left hotel finally after one night (had to stay 9). Besides food especially untatsty. Hotel on the mountain, difficult to go to the sea, especially with a kids.

    From the first look, nice and personal kind

  • Reviewed: 8 September 2015

    • Business trip
    • Couple

    Everything... 1. The cleanness of the room; 2. The noise - we stayed on the 3rd. floor and we could hear the music from the lobby, also it was noisy from the neighbor rooms. 3. The bathroom - nightmare, really... 4. The lunch/food on the restaurant - come on...this is an ALL inclusive hotel, how it is possible to serve a food which will not be eaten from the dogs outside? It is better not to eat on the hotel's restaurant; 5. Restaurant - please, please...this is a restaurant and it must to be clean! You are serving food there! You can not imagine how dirty was the whole restaurant. 6. There are no free power sockets on the room! We had only 2 of them: one for the TV and one for the fridge. So, if you want to charge your phone you have to unplug something!

    the parking only...

  • Reviewed: 4 September 2015

    • Leisure trip
    • Couple

    they didn't change the towels ( in 6 nights), poor indications to reach the hotel -they've told me they have no street to find it on gps:(

    the quiet location, the pool, the breakfast

  • Reviewed: 11 August 2015

    • Leisure trip
    • Group

    A lot of rules with various fines. A bit too far from varna. If you want to have a few drinks and dance in the evening, then tehere were no options. Air condition broke on the last night. Room service did not came during the day.

    Air conditioning, viev, not too far from the sea, parking, 10eur taxi to varna,quiet and nice.

  • Reviewed: 1 August 2015

    • Leisure trip
    • Family with older children

    1. Some types of food. 2. Tax about PARKING and MINIBAR! YOU ARE NOT COMMUNICATED BY THE RECEPTION REGARDING THE ROOM SERVICE. THEY DIDN'T ASK US. 3. Lack of communication. Some of the waitress DON'T speak English

    1. The room was comfortable, we had air conditioner, hair heater. 2.location was good, nice playing room: tennis table, darts, pool. 3. Swimming pool, outdoor showers.

  • Reviewed: 19 July 2015

    • Leisure trip
    • Solo traveller

    I was taken ill and rushed to hospital the hotel sent someone to visit me and see if i needed anything. I cannot say how much that meant to me and will always stay in touch with the wonderful staff.

  • Reviewed: 9 June 2015

    • Leisure trip
    • Solo traveller

    Quite.Clean

There are also 11 reviews without text. These impact the overall review score.

Showing 1 - 25

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