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Reviews of Finlandia Hotel 4 stars

Pamporovo Resort, 4870 Pamporovo, Bulgaria

#57 of 70 hotels in Pamporovo

Guests' Choice

Review score

Based on 119 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.4

  • Location

    7.1

  • Facilities

    7

  • Staff

    7

  • Value for money

    7.2

  • Free WiFi

    4.9

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Showing 1 - 15

  • Reviewed: 29 January 2018

    9.6
    Grate value for money
    • Leisure trip
    • Solo traveller
    • Standard Double/Twin Room
    • Stayed 2 nights

    Clean and warm, large rooms, good location, sauna perfect place for winter / ski holiday. Grate value for money. I will stay at this hotel again any time. I'm a frequent business traveler and this hotel exceeded my expectations.

    Stayed in January 2018

  • Reviewed: 20 January 2018

    6.7
    Only good as a low cost short term residence.
    • Leisure trip
    • Solo traveller
    • Standard Double/Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Post-communist hotel.. smells and feels like the 80s Staff is from the same century... mainly neutral or negative attitude... Wheelchair accessibility is questionable...

    The price is the only benefit...

    Stayed in January 2018

  • Reviewed: 21 August 2017

    7.5
    Excellent locstion.
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room, which did not appear to hsve been renovated since the 1990s, overlooked a noisy power generator. Luckily, they switched it off at night

    Excellent locstion.

    Stayed in August 2017

  • Reviewed: 8 August 2017

    5.0
    Big room with fireplace, hotel situated in the middle of the...
    • Leisure trip
    • Solo traveller
    • Standard Apartment
    • Stayed 1 night

    The property needs an overall renovation. It's right in the state, as it was build during communist times. There was a mould in the bathtub. Bed was dirty under the top cover with some hairs from previous guests. The restaurant is in form of hot/cold buffet, but when we came for dinner just an hour after opening, there was almost nothing to choose from and people were still coming. Waiters were just standing at the bar and did not automatically complement the dishes, just when I asked them and it took ages to bring additional food. There was a mould on the bread in the restaurant. Receptionist did not speak english, which is really strange for such a big "four" star hotel. Overall rating is way below the declared four star hotel ranking. The hotel does not definitely deserve the 4 stars. Dissapointment.

    Big room with fireplace, hotel situated in the middle of the forest.

    Stayed in August 2017

  • Reviewed: 5 February 2017

    9.6
    Great service and value for money
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 6 nights

    The buffet breakfast was very good in quantity and quality, no one should go hungry. This year we were on B&B so ate in the ground floor restaurant, the food was exceptional, as was the service.

    Stayed in January 2017

  • Reviewed: 27 December 2016

    9.6
    Fantastic hotel!
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    Bathrobes(Mpornouz) for the spa was charced 5 Leva for 2 days

    Everything was ok!The stuff very friendly.The swimming pools have kind lifegurds.Big hotel!Nice view to the forest,especially when it snows!

    Stayed in December 2016

  • Reviewed: 2 March 2018

    7.5
    Lovely location. Room quite bare. A couple of helpful staff, overall ok
    • Leisure trip
    • Family with young children
    • Double or Twin Room (2 Adults + 1 Child)
    • Stayed 5 nights
    • Submitted via mobile

    Needed a kettle in room....

    Beautiful setting.

    Stayed in February 2018

  • Reviewed: 21 January 2018

    5.4
    Would not book this hotel again
    • Leisure trip
    • Couple
    • Deluxe Double/Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    A bit cut off. Need taxi or ski bus Staff poor English Check out was terrible would

    Good hotel for the price

    Stayed in January 2018

  • Reviewed: 1 January 2018

    6.3
    The staff at the reception was wery kind but working too slow
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    The staff at the reception was wery kind but working too slow

    Stayed in January 2018

  • Reviewed: 10 March 2017

    7.9
    Excellent value for money hotel
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The kid's swimming pool was closed.

    Excellent food on menu at both restaurants. Close to the ski lifts. Nice and warm swimming pool.

    Stayed in March 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 March 2016

    7.9
    The room was nice and comfy.
    • Leisure trip
    • Couple

    Some of the staff could be better - one expects more attentive and careful staff from a 4 star hotel. Not having a functioning WiFi in the rooms is a serious problem (it works well in the lobby).

    The room was nice and comfy. Five minute drive to the ski runs. Good food.

  • Reviewed: 31 January 2016

    7.0
    Near to the slopes, clean, good breakfast.
    • Leisure trip
    • Group

    Rooms and lobby could be more warm, the 4 stars of the hotel are not real, it is more like 2-3 stars. For sauna have to pay additionally 10 BGN. Staff of the lobby restaurant have to be changed...slow services, cold inside the restaurant, they are not focused at the work at all. Wifi working only in lobby, in the rooms there is no, only near the window...

    Near to the slopes, clean, good breakfast. Pool and SPA center.

  • Reviewed: 16 March 2015

    7.5
    Excellent food,good service, excellent bus service to slopes
    • Leisure trip
    • Couple

    Lack of atmosphere due to low occupancy. One group of local clients took over the dining room and spoiled the experience with their noise and smoking

    Excellent food,good service, excellent bus service to slopes

  • Reviewed: 18 February 2015

    3.3
    nothing
    • Leisure trip
    • Group

    Very bad situated, far away from everything and very difficult to be reached - when it is snowing the cars cannot go up the path to the main road. The style of the hotel is oldfashioned from the comunism, the spa is not included in the price, the TVs have 10 programs, the bathroom was dirty, the rooms are far away from what is shown on the photos. The personnel doesn't know what is hapening there.

    nothing

  • Reviewed: 23 February 2015

    9.6
    Water in the pool is 29 C .
    • Leisure trip
    • Family with young children

    Water in the pool is 29 C . There are 2 pools.Good for children. Calm location. Very clean.

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 15

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