9.0

Reviews of Sentido Marea Hotel - 24 hours Ultra All inclusive & Private Beach This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Golden Sands, 9007 Golden Sands, Bulgaria

  • Stelian

    Reviewed: August 28, 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Tanasescud

    Reviewed: August 26, 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: August 21, 2025 · Stayed in July 2025

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  • Eduardkarulis

    Reviewed: August 20, 2025 · Stayed in July 2025

    Verified review

    Super hotel with all-inclusive at a very high level.A wonderful hotel, quite young, wonderful interior inside, comfortable rooms, with a beautiful view of the sea, which is just a stone's throw away. The hotel has its private beach with a bar, a few steps from the hotel. Nearby are small children's water slides. The pool is located a little off the path to the beach, but it is quite comfortable, it is very warm, and there is a bar. For children, the pool is a little deep (1.6 m), so you need to use swimming rings or something similar. The hotel has excellent staff, one of the best we have seen. They do a great job: from morning entertainment by the pool, good evening shows, to super cool parties right on the beach in the evening. The staff team is quite young, friendly, welcoming, always ready to help. Special thanks to the main person responsible for entertainment Tony for all the activities, especially for water polo. The hotel's cuisine should definitely be highlighted. The food is of very high quality for all all-inclusive. Everything is delicious, organized at a very high level, the chef is almost always present in the restaurant hall, and you can pass your feedback directly to him. I especially liked the late breakfast from 10:00 to 12:00, when you can choose several different breakfasts from the menu, and they will cook them for you separately. The portions are large and tasty. In general, this hotel left the best impressions, both about itself and about Bulgaria in general. I highly recommend it.

    Property response:

    Dear Eduardkarulis, Thank you so much for sharing your wonderful feedback and for rating us with a perfect 10! We are truly delighted to hear that you enjoyed your stay and that our all-inclusive service, comfortable rooms, and beachfront location met your expectations. We are glad that our entertainment team, especially Tony, made your holiday so memorable. We are also pleased that you enjoyed our dining options and the special touches such as the late breakfast. Your warm recommendation means a lot to us. We can’t wait to welcome you back and create more unforgettable memories together! Best regards, Your SENTIDO Marea Team

    Dear Eduardkarulis, Thank you so much for sharing your wonderful feedback and for rating us with a perfect 10! We are truly delighted to hear that you enjoyed your stay and that our all-inclusive service, comfortable rooms, and beachfront l… Show more

    Sentido Marea Hotel - 24 hours Ultra All inclusive & Private Beach
    August 21, 2025
  • Adrian

    Reviewed: August 20, 2025 · Stayed in August 2025

    Verified review
  • Tzveta

    Reviewed: August 19, 2025 · Stayed in August 2025

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  • Martin

    Reviewed: August 15, 2025 · Stayed in August 2025

    Verified review
  • Roxana

    Reviewed: August 10, 2025 · Stayed in July 2025

    Verified review

    Everything was perfect except food and drinks.

    I didn’t like the food because was too cheap.

    Property response:

    Dear Roxana, Thank you for sharing your feedback with us and for rating your stay. We are delighted to hear that you found almost everything perfect during your visit. However, we are sorry to hear that our food and beverage selection did not fully meet your expectations. We strive to offer quality and variety that appeals to all our guests, and your comments will be taken into account with our kitchen team as part of our ongoing improvements. It would be our pleasure to welcome you back in the future and ensure every part of your stay is just as enjoyable as the rest. Best regards, Your SENTIDO Marea Team

    Dear Roxana, Thank you for sharing your feedback with us and for rating your stay. We are delighted to hear that you found almost everything perfect during your visit. However, we are sorry to hear that our food and beverage selection did n… Show more

    Sentido Marea Hotel - 24 hours Ultra All inclusive & Private Beach
    August 11, 2025
  • Ionut

    Reviewed: August 2, 2025 · Stayed in July 2025

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  • Manoel

    Reviewed: July 6, 2025 · Stayed in July 2025

    Verified review

    The hotel is just perfect for a sea vacation. In the past three years I was disappointed by Bulgarian hotels as they mostly look good on paper but in reality always there is something that cannot make you feel good enough. I can say 100% that the case with Sentido Marea is not as mentioned above. I will recommend it to as many people as I can. For me and my family this was the best stay.

    Property response:

    Dear Manoel, Thank you very much for your kind words and for taking the time to share your experience with us. Your compliments are the greatest reward for our efforts and a true motivation to continue delivering exceptional service. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful stay. Best regards, Your SENTIDO Marea Team

    Dear Manoel, Thank you very much for your kind words and for taking the time to share your experience with us. Your compliments are the greatest reward for our efforts and a true motivation to continue delivering exceptional service. It was… Show more

    Sentido Marea Hotel - 24 hours Ultra All inclusive & Private Beach
    July 7, 2025
  • Adelina

    Reviewed: July 5, 2025 · Stayed in July 2025

    Verified review

    It is really close to the beach, the kids pool is nice and the food was good.

    You have to wake up early to get a seat on the beach close to the sea.

    Property response:

    Dear Adelina, Thank you very much for your feedback! W are glad you enjoyed the convenient location near the beach, the kids’ pool, and the quality of the food. Regarding the sunbeds by the sea we understand that during peak season it can get busy early in the day. Our hotel policy not to reserve sunbeds so that all our guests can have equal access to them. We hope to have the pleasure of welcoming you back again soon! Best regards, Your SENTIDO Marea Team

    Dear Adelina, Thank you very much for your feedback! W are glad you enjoyed the convenient location near the beach, the kids’ pool, and the quality of the food. Regarding the sunbeds by the sea we understand that during peak season it can g… Show more

    Sentido Marea Hotel - 24 hours Ultra All inclusive & Private Beach
    July 5, 2025
  • Ruxandra

    Reviewed: June 30, 2025 · Stayed in June 2025

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  • Mathias

    Reviewed: June 21, 2025 · Stayed in June 2025

    Verified review

    Generally everybody was quite friendly. Whoever is complaining about the food is nuts. The variety and taste is very good, especially for lunch and evening. There is basically at any time on the day food available. And always a corner with a special food. The beach is nice and clean. Enough drinks and alcohol available. Room cleaning was good!

    Only the cakes were too sweet and artificial. It would have been better to have some simple, but homemade cakes/pastry. We asked to check out 1-2 hrs later, our room was not booked in that day for other customers, still they would have charged us for the late check out. Therefore we declined; it was somehow a bit of an odd situation. The staff at the reception was a bit reserved. Indoor pool opening times are somehow not thought through. Pool closes at 19:00; especially after the sun is down, I guess, everybody would enjoy some more hours at the pool.

    Property response:

    Dear Mathias, Thank you very much for sharing your detailed feedback and for choosing to stay with us. We truly appreciate your positive remarks about our friendly staff, the variety and quality of our food offerings, as well as the cleanliness of the beach and your room. We also appreciate your constructive comment regarding the cakes and pastries, and we will certainly take your suggestion about offering more homemade options into consideration. Regarding your request for a late check-out, we completely understand the convenience it offers and appreciate your interest. Our late check-out policy is designed to ensure that we can thoroughly prepare each room for incoming guests, maintaining our high standards of cleanliness and comfort. Even if a room is not booked immediately after your stay, our staff require sufficient time to perform these essential preparations. This policy also helps us manage check-in and check-out times fairly and efficiently for all guests. We truly appreciate your understanding and hope this explanation clarifies our approach. Concerning the indoor pool operating hours, we would like to clarify that the official opening times are from 9:00 am to 6:00 pm. After 6:00 pm, our specialized staff treat the pool to maintain the highest standards of hygiene and safety for the following day. Entering the pools in other times is not recommended and each guest assumes risks and full responsibility. We kindly ask you not to use the pool after the stated time. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an even better experience. Warm regards, Your SENTIDO Marea Team

    Dear Mathias, Thank you very much for sharing your detailed feedback and for choosing to stay with us. We truly appreciate your positive remarks about our friendly staff, the variety and quality of our food offerings, as well as the cleanli… Show more

    Sentido Marea Hotel - 24 hours Ultra All inclusive & Private Beach
    June 22, 2025
  • Costea

    Reviewed: June 21, 2025 · Stayed in June 2025

    Verified review
  • Iuliana

    Reviewed: June 10, 2025 · Stayed in June 2025

    Verified review
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  • Lindsay

    Reviewed: June 9, 2025 · Stayed in June 2025

    Verified review

    Good vegan options, best we’ve had in Bulgaria. Really friendly staff who were always offering to assist. We had a lovely stay.

    Property response:

    Dear Lindsay, Thank you so much for your wonderful review and perfect rating! We are glad to hear that you enjoyed our vegan options and found them the best in Bulgaria. Our team takes great pride in providing friendly and attentive service, and it’s wonderful to know you felt well cared for. We look forward to welcoming you back for another lovely stay soon! Best regards, Your SENTIDO Marea Team

    Dear Lindsay, Thank you so much for your wonderful review and perfect rating! We are glad to hear that you enjoyed our vegan options and found them the best in Bulgaria. Our team takes great pride in providing friendly and attentive service… Show more

    Sentido Marea Hotel - 24 hours Ultra All inclusive & Private Beach
    June 10, 2025
  • Bianca

    Reviewed: June 7, 2025 · Stayed in June 2025

    Verified review

    Everything was perfect

    There is nothing not to like , everything is wow !

    Property response:

    Dear Bianca, Thank you so much for your amazing review and perfect 10/10 rating! We аre glad to hear that you enjoyed the wide variety and quality of our food - from meats and seafood to vegetarian and vegan options. Your kind words truly motivate our team, and we’re delighted that everything met your expectations. Your comment that "everything is wow" is the highest compliment we could receive and means a lot to our team! We look forward to welcoming you back for another perfect stay. Kind regards, Your Sentido Marea Team

    Dear Bianca, Thank you so much for your amazing review and perfect 10/10 rating! We аre glad to hear that you enjoyed the wide variety and quality of our food - from meats and seafood to vegetarian and vegan options. Your kind words tru… Show more

    Sentido Marea Hotel - 24 hours Ultra All inclusive & Private Beach
    June 8, 2025
  • Ana

    Reviewed: June 4, 2025 · Stayed in June 2025

    Verified review

    Nice and kind employee.

    I liked everything. Room was clean, food very good and fresh.

    Property response:

    Dear Ana, Thank you very much for your wonderful feedback! We are truly delighted to hear that you enjoyed every aspect of your stay with us and were pleased with the food as well as the excellent location of our hotel directly on the sandy beach. It was a pleasure to host you, and we look forward to welcoming you back in the near future. Ihr SENTIDO Marea Team

    Dear Ana, Thank you very much for your wonderful feedback! We are truly delighted to hear that you enjoyed every aspect of your stay with us and were pleased with the food as well as the excellent location of our hotel directly on the sandy… Show more

    Sentido Marea Hotel - 24 hours Ultra All inclusive & Private Beach
    June 6, 2025
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  • Gabriela

    Reviewed: May 31, 2025 · Stayed in May 2025

    Verified review

    We had reservation for few days for 1st of May. Clean room, Food was great and a lot! The bar has lots of options, icrecream truck is great!

    It was fully booked and that felt a bit uncomfortable and noisy in the mornings.

    Property response:

    Dear Gabriela, Thank you very much for your kind recommendation and for taking the time to share your experience with us. We are glad to hear that you enjoyed your stay - from the clean room and delicious food to the wide variety of drinks at the bar. And yes, the ice cream truck is a guest favorite - we are glad you loved it too! Regarding your comment about the crowded atmosphere, we truly appreciate your understanding. The May holidays are traditionally one of the busiest times of the year, with many guests choosing to travel and relax during this period. While we do our best to maintain comfort and quality service even during peak times, a livelier environment is sometimes unavoidable. We hope to welcome you again soon for a more relaxing and enjoyable stay. Best regards, Your SENTIDO Marea Team

    Dear Gabriela, Thank you very much for your kind recommendation and for taking the time to share your experience with us. We are glad to hear that you enjoyed your stay - from the clean room and delicious food to the wide variety of drinks … Show more

    Sentido Marea Hotel - 24 hours Ultra All inclusive & Private Beach
    June 1, 2025
  • Līga

    Reviewed: May 31, 2025 · Stayed in May 2025

    Verified review

    Everything was clean, food was fresh and tasty and big selection, restaurant staff was very polite and nice, good location. Especially nice from staff was breakfast cook Petar, very polite and positive and also bartender Karlo.

    The man with black long hair and glasses in reception showed the wrong direction of our room when we arrived. When we searched for it for 10 min we understand that it should be in the opposite direction, but the recepetionist tried to prove that we are wrong when we were not and didn’t even apologize for the mistake. He wasn’t very polite also on the day when we left, around 11 o clock he stopped us to tell that they have check out until 12 and we should leave already, very unprofessional. At the arrival nobody told about where to find restaurant, bars, didnt tell that the hotel has every evening events at 21:00 and where to find them. There were no slippers, no bath robe, no vanity kits in the room. I would suggest more information about events placed in hotel and also about that there is very nice rooftop teracce in 5th floor

    Property response:

    Dear Līga, Thank you very much for taking the time to share your feedback and for rating your stay with us. We are truly pleased to hear that you enjoyed the cleanliness of the hotel, our fresh and diverse food selection, and the friendliness of our restaurant and bar staff. Your kind words about Petar and Karlo have been shared with them and will certainly make their day! However, we are sorry to hear about the inconvenience you experienced during check-in and at departure. Please accept our sincere apologies if the directions given caused confusion and if the interaction at reception did not meet the high standard of service we aim to provide. Please rest assured that we take such feedback seriously and will review the situation with the team to ensure more accurate and helpful communication in the future. We appreciate your suggestions and will continue working on improving both our service and communication so that every guest feels fully informed and welcome. Your input is invaluable and will be taken into consideration as we continue to improve. As for in-room amenities, bathrobes and slippers are included in our Premium category rooms. Guests staying in other room types can always request these items at reception, and we are happy to provide them. We would like to clarify that upon check-in, all our guests receive an information sheet with a QR code, which provides access to the Grifid Hotels App. The app provides full details about hotel facilities and services, daily entertainment and sports activities (including evening shows at 21:00), restaurants & bars schedules, locations, special areas such as the beautiful rooftop terrace on the 5th floor, announcements, offers, and a section with excursion options and regional attractions for those wishing to explore the area beyond the hotel and more. For guests who do not have their own device or prefer an alternative, we have also installed a touch screen information panel in the lobby on the 2nd floor, near the library, offering easy access to the Grifid Hotels App and hotel details. An information board is placed opposite the entrance to the main restaurant, displaying the daily sports and evening entertainment program - updated regularly for your convenience. Posters with the entertainment program are also placed in the hotel elevators, updated regularly. We are sorry if this wasn’t clearly explained, and we are taking steps to improve how this information is communicated. Thank you once again for your constructive feedback and for choosing our hotel. We hope to have the pleasure of welcoming you back soon and providing you with an even more enjoyable and well-informed experience. Kind regards, Your SENTIDO Marea Team

    Dear Līga, Thank you very much for taking the time to share your feedback and for rating your stay with us. We are truly pleased to hear that you enjoyed the cleanliness of the hotel, our fresh and diverse food selection, and the friendline… Show more

    Sentido Marea Hotel - 24 hours Ultra All inclusive & Private Beach
    June 1, 2025
  • Anastassios

    Reviewed: May 16, 2025 · Stayed in May 2025

    Verified review
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  • Alonacam

    Reviewed: May 15, 2025 · Stayed in May 2025

    Verified review

    Excellent food choice, really healthy options and delicious. Smoothies, soup etc plus local delicacies. Amazing service! Varied alcoholic drinks and coffee at the bar. Nice cocktails and great coffee. Perfect location to the beach. Housekeeping was exceptional!!! Every time we left the room it was cleaned as if by magic. Really perfect place.

    Events were a little unclear but we were there before season started. Could be a little more non-alcoholic choices, and more wine options would be great. Some bar snacks like breadstticks would be perfect.

    Property response:

    Dear Alonacam, Thank you so much for your kind and detailed review! We're glad to hear that you enjoyed the food, drinks, and especially the service - our team works hard to create a clean, welcoming, and comfortable atmosphere for all our guests. We appreciate your feedback regarding the events, non-alcoholic options, wine variety, and bar snacks like breadstick. Your suggestions are very helpful, and we’ll definitely take them into consideration to improve the experience for future guests. It was a pleasure having you stay with us, and we hope to welcome you back again soon. Best regards, Your SENTIDO Marea Team

    Dear Alonacam, Thank you so much for your kind and detailed review! We're glad to hear that you enjoyed the food, drinks, and especially the service - our team works hard to create a clean, welcoming, and comfortable atmosphere for all … Show more

    Sentido Marea Hotel - 24 hours Ultra All inclusive & Private Beach
    May 16, 2025
  • Adrian

    Reviewed: May 13, 2025 · Stayed in May 2025

    Verified review

    It's the second time I had visited the hotel and I kind of knew what to expect: balcony view towards the sea, cleanliness of the room, room size, facilities (indoor swimming pool, etc)

    Check-in - more than a 30 minutes process as it was an enormous que Parking - I think that the hotel, doesn't have a specific parking of its own, so we had to park our cars in various parking's "near" the hotel. I had to leave my car couple of km's away (a 37 min walk). They had designated drivers that you had to follow and brought you back from that parking and when you wanted to leave, they would take you to it. Food - nothing bad of it, but nothing wow. I do believe they kind of dropped in diversity of it. Beach - this was a problem. No sunbeds laid on the beach and customers had to do it. At some point, someone from the staff reached the beach and started a heated argument with a customer that wanted to place a sunbed. The next day, sunbeds were already laid out (insufficient for the number of guests). And of course, the same old thing, customers that woke early in the morning, would "book" their own sunbeds by leaving something on them (towel, book, kids toys, etc) and continue to go the restaurant, other activities. No one from the hotel was present on the beach to resolve this situation, if you wanted to spend the day on the beach. You were kind of forced to use the towel on the sand. Staff - very friendly and opened to communication, except the beach guy

    Property response:

    Dear Adrian, Thank you for taking the time to share your feedback and for choosing to stay with us again - your loyalty means a lot for us. We truly value returning guests, and we’re sorry to hear that this visit didn’t fully meet your expectations. Please allow us to address some of the points you mentioned: Regarding the check-in process, we understand that waiting in line can be frustrating. During peak arrival hours , especially during the May holidays, queues can unfortunately occur despite our team’s best efforts to check in guests as efficiently as possible. Regarding parking, due to the hotel’s beachfront location and limited nearby space, we collaborate with external secure parking services. We would like to inform you that all our partners, including booking.com, are aware of the fact that parking places at Sentido Marea Hotel are limited. The offered parking spaces are both on the territory of the hotel and on remote parking in the complex. A 24-hour shuttle service to the remote parking spaces is provided. The shuttle assistance is offered to minimize inconvenience, and we are glad it helped you access the hotel more easily. In terms of food, we strive to offer a diverse and well-balanced menu that caters to a wide range of tastes and dietary needs. Your feedback on variety will certainly be shared with our kitchen team as we are constantly working to improve. Regarding the sunbeds, we would like to clarify that our offer includes 2 sunbeds on the beach/pool per room (limited availability throughout the day), only for full paying guests. This is a clearly stated condition in our policy, as availability depends on occupancy levels, weather, and daily usage patterns. This condition is clearly stated in our official communication and on all our partner platforms. Booking.com has also been informed. Our team does its best to manage resources fairly and efficiently for all guests. We sincerely appreciate your kind words about the friendliness and helpfulness of our team. We will also follow up on your comment about the beach staff member to ensure all interactions reflect our hospitality standards. Thank you once again for your honest review. We truly hope to welcome you back and offer an even better experience in the future. Best regards, Your SENTIDO Marea Team

    Dear Adrian, Thank you for taking the time to share your feedback and for choosing to stay with us again - your loyalty means a lot for us. We truly value returning guests, and we’re sorry to hear that this visit didn’t fully meet your exp… Show more

    Sentido Marea Hotel - 24 hours Ultra All inclusive & Private Beach
    May 13, 2025
  • Angela

    Reviewed: May 3, 2025 · Stayed in May 2025

    Verified review

    Great location, right on the beach.

    Super busy. The beach was not setup for the start of the summer season. The sunbeds were not arranged on the beach. You had to take them from the space were it was stored - only a limited number of sunbeds although it was needed more!! Sun umbrelas were not available although the weather was sunny, 25 degrees and it was mentioned in the booking confirmation. The elderly lifeguard was acting like he was the GOD of the sunbeds and the kids pool - really bad feeling! The restaurant was over cowded each time, lack of organisation and initiative. Cleaning services could be better. I will not return.

    Property response:

    Dear Angela, Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your expectations were not fully met during your stay. Our hotel is located directly on the beach, and we are pleased that you appreciated the location. We understand your concerns and take your feedback seriously. The limitation on the number of sunbeds currently in use is due to regulations for the beach by the local authorities as the beach does not belong to the hotel and we have to follow the dates that we are allowed to start using it due to safety reasons. Probably you have noticed there were no government lifeguards on duty, which shows that the beach is not in use. We only want to take a good care of our customers and prevent accidents. Please rest assured that our team tried to do their best in order to improve the situation. We would also like to clarify that sunbeds and umbrellas are available around our swimming pools. The lifeguard's role is to ensure safety and maintain order, especially around the children’s pool area. We regret if his manner was perceived as inappropriate, and we will ensure this is addressed with professionalism. As for the restaurant, during peak periods it can become busy, but we are continuously working to improve flow and organization. We appreciate your feedback on this and will use it constructively. Our cleaning staff aims to maintain a high standard of hygiene, and we regret if this was not fully reflected during your stay. Please rest assured that your comments have been shared with our housekeeping team for review and improvement. We sincerely hope you may reconsider and give us another opportunity in the future. We are committed to providing our guests with a pleasant and relaxing experience. Best regards, Your SENTIDO Marea Team

    Dear Angela, Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your expectations were not fully met during your stay. Our hotel is located directly on the beach, and we are pleased that you appreciat… Show more

    Sentido Marea Hotel - 24 hours Ultra All inclusive & Private Beach
    May 4, 2025
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  • Ana

    Reviewed: April 21, 2025 · Stayed in April 2025

    Verified review

    Close to the beach, nice staff, tasty food, nice room view

    They say 24 hours ultra all inclusive, I’ve been to this kind of hotels and they had 24 hours of food service, here it was just in some time frames The lights were not functional when we arrived and also the ac was set on cold and we needed assistance to change it to hot because the temperature was low Parking is 1.2 km away

    Property response:

    Dear Ana, Thank you for sharing your impressions of your recent stay with us. We're pleased that you appreciated our hotel's location near the beach, the kindness of our staff, the delicious food, and the view from your room. We’d like to take this opportunity to clarify a few points. Main meals are served during scheduled hours, and these time frames were clearly stated in our special Easter offer. We do our best to communicate all details transparently to ensure guests know what to expect. We’re sorry for the inconvenience with the lighting and the air conditioning settings upon your arrival. Our team is always ready to assist, and we’re glad the issue was promptly addressed. Regarding parking, although it is located 1.2 km from the hotel, we provide a complimentary 24 hours shuttle service and aim to offer a calm, pedestrian-friendly environment within the hotel area. We truly value your feedback and hope that, despite some concerns, you were able to enjoy your holiday overall. We'd love to welcome you back in the future and provide you with an even more pleasant experience. Best regards, Your SENTIDO Marea Team

    Dear Ana, Thank you for sharing your impressions of your recent stay with us. We're pleased that you appreciated our hotel's location near the beach, the kindness of our staff, the delicious food, and the view from your room. We’d l… Show more

    Sentido Marea Hotel - 24 hours Ultra All inclusive & Private Beach
    April 22, 2025
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