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Reviews of Holiday Park Hotel - All Inclusive 4 stars

Golden Sands Resort, 9007 Golden Sands, Bulgaria

#58 of 70 hotels in Golden Sands

Guests' Choice

Review score

Based on 60 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.7

  • Location

    7.9

  • Facilities

    7.6

  • Staff

    8.4

  • Value for money

    8

  • Free WiFi

    7.8

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Showing 1 - 26

  • Reviewed: 16 August 2018

    5.8
    More can be desired
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    The animattion team is quite passive. There is no lifeguard for the swimming pool. The pool bar is too plain and unwelcoming. The children buffet is a joke, offering only sweet pastries. The food is not so diverse, mainly meals with meat and very little vegetarian. It is difficult to have a good night sleep as the bed sheets are put directly on the main hard mattress and there is no middle softening mattress. In addition, there are no chairs on the balcony, just a table and a laundry hanger. The room lighting is poor. No accessibility from the lobby to the restaurant, or the pool area. Strollers and pushchairs have to go past stairs. The restaurant/cleaning staff is from Kyrgyzstan and although they are trying hard, it is difficult to communicate in Bulgarian or English language.

    The hotel is pretty small, not crowded, open and sunny pool area. Good evening programs for children and adults. The room looks alright with a few small exceptions: mold on the shower curtain, noisy ventilation fan, the canal cover is missing, the door lock isn’t fully functional.

    Stayed in August 2018

  • Reviewed: 3 August 2018

    4.2
    not again unless complete review of points raised, especially lift & food...
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
    • Stayed 2 nights

    only 1 x lift. reception cluttered with ' free wifi gang '.. bar staff useless.. typical cheap breakfast selection.. parking not secure.. no local or site info displayed.. without reception staff doing their best would have walked out...

    Stayed in July 2018

  • Reviewed: 24 June 2018

    7.5
    Pleasant stay
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
    • Stayed 6 nights

    Animation was non existing after complain to manager there was a improvement in program , food and drinks are not that good , not enough food ,you have to come early ,they did not replace empty trays ,unless you ask for bread or rolls there was hardly any .

    Rooms were clean , pool is small but clean and plenty of sun beds . Very nice staff at reception ,manager of the hotel is great and very efficient to sort out your complaint .

    Stayed in June 2018

  • Reviewed: 15 June 2018

    9.2
    I definitely consider the place one of the best price / quality places in golden sands.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Wifi could use some work. I mostly used my 4g because the wifi was so unstable and slow.

    I do think the staff try their best to accomodate people. Management is experienced.

    Stayed in June 2018

  • Reviewed: 10 June 2018

    8.8
    Very good price/quality.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff mostly does not speak english. Pool music is extremely repetitive and intermittent. Really chap alcohol.

    Good food for the price. They put plenty of alcohol in drinks. Nice pool area.

    Stayed in June 2018

  • Reviewed: 7 June 2018

    10
    Best hotel in the golden sands
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect!!! Especially the staff and the owners, very good food, pleasant atmosfher near the pool, i will go there again and again for sure!

    Stayed in May 2018

  • Reviewed: 29 September 2017

    9.6
    Very good
    • Leisure trip
    • Group
    • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
    • Stayed 1 night

    Nothing they are very helpful there

    I enjoy my staying there very much .. You can Find everything you wish .. Only Book early to get your room easy .. Hotel is really nice .. Hurry Up book for next summer

    Stayed in September 2017

  • Reviewed: 25 September 2017

    9.6
    Short good stay
    • Group
    • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    We stayed only one night but liked it.Had to go early in the morning and asked for early breakfast which they were kind enough to arrange for us. The room was facing the road and was a little noisy but only during the day

    Stayed in September 2017

  • Reviewed: 3 October 2017

    10
    Good choice !
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
    • Stayed 1 night

    Beautiful and comfort rooms, big parking. Not on the first line, but very close to the sea. Good food.

    Stayed in September 2017

  • Reviewed: 29 September 2017

    10
    COME BACK NEXT SUMMER SURE
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
    • Stayed 1 night

    LEFT OR ELEVATOR SHOULD BE MORE JUST BECAUSE OF SUMMER WHEN HOTEL IS FULL

    ALL WERE OKY.

    Stayed in September 2017

  • Reviewed: 28 September 2017

    10
    Very friendly stuff
    • Leisure trip
    • Group
    • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Very friendly stuff

    Stayed in September 2017

  • Reviewed: 28 September 2017

    10
    The hotel was nice, The rooms are beautiful and very clean.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
    • Stayed 1 night

    The hotel was nice, The rooms are beautiful and very clean. Hotel staff is friendly and helpful

    Stayed in September 2017

  • Reviewed: 27 September 2017

    10
    Great
    • Family with young children
    • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in September 2017

  • Reviewed: 27 September 2017

    10
    Perfect
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Perfect hotel, the service was good and the location as well.

    Stayed in September 2017

  • Reviewed: 25 September 2017

    9.6
    The hotel is not close to the beach but close enough...
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    The hotel is not close to the beach but close enough,although there are stairs.the staff is good and helpful and the food good

    Stayed in September 2017

  • Reviewed: 25 September 2017

    10
    Lovely stay
    • Family with young children
    • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Lovely short stay.Good Hotel.Friendly staff.Nice rooms.Decent breakfast

    Stayed in September 2017

  • Reviewed: 24 September 2017

    10
    Good hotel
    • Couple
    • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Good hotel with large rooms. good wi-fi.normal breakfast. Not far from the center

    Stayed in September 2017

  • Reviewed: 23 September 2017

    10
    Great value for money hotel!
    • Leisure trip
    • Group
    • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
    • Stayed 1 night

    The hotel has a great location. We are coming next year with friends for sure!

    Stayed in September 2017

  • Reviewed: 16 September 2017

    10
    Good value for money
    • Couple
    • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    The Hotel is a good value for money. Big ,clean room with sea view. Proper breakfast and good wi-fi. Big plus is the parking.

    Stayed in September 2017

  • Reviewed: 14 August 2017

    3.8
    Awful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Very low quality

    Porter

    Stayed in August 2017

  • Reviewed: 11 July 2017

    8.3
    secound stay at holiday park.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
    • Stayed 7 nights

    Good location for buses to Varna,quiet relaxing hotel.

    Stayed in July 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 October 2015

    5.4
    Everything as what I expected with that money we'd been ...
    • Leisure trip
    • Family with older children

    Since me and my husband check in until 7days after left that nobody change our bed sheets at all.

    Everything as what I expected with that money we'd been spend

  • Reviewed: 23 August 2015

    3.8
    - The service is really bad.
    • Leisure trip
    • Couple

    - The service is really bad. Before coming to this hotel, we called the hotel at least 5 times to confirm the booking but noone answered - the room looks old

  • Reviewed: 17 June 2015

    3.3
    Nothing
    • Leisure trip
    • Group

    Very rude staff, only greeting they know is ''you have to pay the room" in advance! Far from the sea, on a hilltop you have to go up and down huge stairway to beach. Breakfast was poor.

    Nothing

  • Reviewed: 13 August 2015

    3.3
    Nothing to like in this hotel!
    • Leisure trip
    • Family with older children

    Nothing to like in this hotel!!!! Totaly unsatisfied!

  • Reviewed: 18 June 2015

    2.9
    Pass
    • Leisure trip
    • Solo traveller

    Cheap hotel, you get what you pay for, cheap staff, cheap food and cheap service! AVOID.

    Pass

There is 1 review without text. This impacts the overall review score.

Showing 1 - 26

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