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Reviews of Hotel Avalon

4 El Tepe, 2770 Bansko, Bulgaria

#26 of 93 hotels in Bansko

Guests' Choice

Review score

Based on 31 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    9.6

  • Value for money

    9.3

  • Free WiFi

    8.8

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Showing 1 - 26

  • Reviewed: 25 February 2018

    8.8
    Brilliant ski holiday thanks to James and his team.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 7 nights

    Really made to feel welcome and no request was too much trouble. Fantastic curry night and the best cocktails, with plenty of advice on where to eat out. Lots of hot water for tired skiers. Great massage in-house, also sauna and hot tub. James really tries his best to make sure guests are well looked after.

    Stayed in February 2018

  • Reviewed: 9 January 2018

    10
    Weekend City Break on Mountain
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights

    Cosy hotel with all necessities for a weekend city break. Unique service named "Second Breakfast", between 15-18h. After all day sport, there was hot soup and delicious cake. You should try the cake. Great hospitality. Very good price for the services offered.

    Stayed in January 2018

  • Reviewed: 31 March 2017

    5.4
    Do not recommend
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 7 nights
    • Submitted via mobile

    Tiny balcony with no room for a chair and completely shared with the nextdoor​ neighbor. Softest mattress so I had to sleep on the floor. No table in the room. Need to wipe after every shower but still bathroom remains flooded. Tiniest old TV with bad reception over all channels. Distance from ski lift is 900m (not 600), uphill and host provides limited lift service. Hosts are nice but nothing more.

    Quite and clean

    Stayed in March 2017

  • Reviewed: 23 March 2017

    9.2
    Good location, Excellent welcome and Great Staff!
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 4 nights

    Music videos over breakfast weren't totally to our taste.... but a minor issue..!

    Excellent location for us, visiting family and a few days skiing. Great welcome. Exceptionally helpful staff. Very thoughtful and friendly. Arriving tired and hungry we were offered welcome soup and cake! Excellent breakfast.

    Stayed in March 2017

  • Reviewed: 9 March 2017

    10
    Stay at the Avalon; there is no better choice
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The management went above and beyond to make us feel welcomed and at home. James and the staff were incredibly helpful and even helped us plan the rest of our trip. Soups, cakes, and homemade bread were just a few of the amazing perks offered to us throughout our stay. We enjoyed our entire time staying at the Avalon.

    Stayed in March 2017

  • Reviewed: 12 February 2017

    8.3
    Very good location, short walking distance to the church.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Very good location, short walking distance to the church. The hotel is very clean, we had a very nice view of the mountains from the family room. Great value for the money.

    Stayed in February 2017

  • Reviewed: 11 February 2017

    10
    Homely Frendly Hotel
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 7 nights

    Holiday was too short, wish we could have stayed longer

    Home from home friendly atmosphere with helpful staff and homemade soup and cake on afternoons to eat in front of the log fire. James is full of good advice - where to ski or eat

    Stayed in February 2017

  • Reviewed: 6 February 2017

    9.2
    A place to return
    • Leisure trip
    • Solo traveller
    • Family Room
    • Stayed 7 nights

    Avalon is small hotel with good services and prices. The place is clean and nice with a family atmosphere due to James the owner that makes the difference. He is always ready to help and guide you around. The breakfast and the afternoon soup is very good. If you go there you should book in advance one of the thematic evenings because they are in high demand.

    Stayed in February 2017

  • Reviewed: 19 January 2017

    10
    Fantastic hotel with fantastic staff.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    There was nothing at the Avalon not to like.

    James and his staff are excellent. Stayed in a twin bedroom which was nice and warm on arrival, James and Pippa were both very helpful and have great contacts around Bansko to help get anything done.

    Stayed in January 2017

  • Reviewed: 3 March 2018

    10
    James and his staff went above and beyond to make our stay perfect
    • Leisure trip
    • Group
    • Family Room
    • Stayed 5 nights
    • Submitted via mobile

    Curry night was out of this world

    Stayed in March 2018

  • Reviewed: 2 February 2018

    8.3
    nice friendly people, plus owner is english
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights

    nice friendly people, plus owner is english

    Stayed in January 2018

  • Reviewed: 31 January 2018

    8.8
    all good nice place
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights

    the curry night

    Stayed in January 2018

  • Reviewed: 6 April 2017

    8.3
    Good location nice breakfast very friendly staff .
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Clean and comfortable.

    Stayed in March 2017

  • Reviewed: 28 February 2017

    10
    The staff was amazing.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    The staff was amazing. Polite and very friendly. Very good location.

    Stayed in February 2017

  • Reviewed: 26 February 2017

    9.2
    Top place Top people
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    James and his staff did everything they could to make the break a success. The curry night at the hotel was fantastic.

    Stayed in February 2017

  • Reviewed: 27 December 2016

    9.6
    Pleasant environment
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    Warm, excellent staff, god location!! Will be back!!

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 14 February 2016

    8.3
    The friendly owners who want to help with everything.
    • Leisure trip
    • Solo traveller

    The pillows were a bit hard for me and breakfast could have had a little more variety,although the homemade bread was lovely.

    The friendly owners who want to help with everything. The food in the hotel. The homemade soup and cake when we came off the slopes.

  • Reviewed: 22 January 2016

    9.6
    The hotel was very good located, near the gondola and the...
    • Leisure trip
    • Couple

    The hotel was very good located, near the gondola and the ski rental stores. The rooms was very clean, comfortable and warm. They contained good wifi connection, TV, towels for shower and relaxed bed. The staff was more than kind especially MR James who parked also our car and cleaned it from snow in the morning. He also allowed us to take a shower in our room when we returned from skiing even we had already check out, because it was not booked by someone else. The cuisine is also very good and I recommend the builder burger. All in all, it is more than value for money, especially for young people who go to Bansko for skiing.

  • Reviewed: 20 January 2016

    8.3
    Staff was very friendly and warm.
    • Leisure trip
    • Couple

    It would be better if we had a seperator between the toilet and the shower.

    Staff was very friendly and warm. Breaksfast was OK. Evening soup was excellent. Room was clean.

  • Reviewed: 6 January 2016

    10
    Super friendly staff, Super warm rooms.
    • Leisure trip
    • Group

    Sorry can't find something negative.

    Super friendly staff, Super warm rooms. The hotel manager (James) was kind enough to let us take a shower after a long day of skiing way past our checkout time. I ll totally stay there again if possible.

  • Reviewed: 3 March 2015

    9.6
    The hotel is small and quiet.
    • Leisure trip
    • Couple

    There is only thing that I didn't like and that was there was on odor in the bathroom that smelled like a sewer odor.

    The hotel is small and quiet. It is located only 5 minutes from the center. It has a comfy lounge area with a firelplace and resturant.The staff is great. Bed was very comfortable.

  • Reviewed: 27 January 2015

    9.6
    The staff were all so friendly and welcoming, the room was...
    • Leisure trip
    • Solo traveller

    The staff were all so friendly and welcoming, the room was nice and a great value for money, perfect location to explore the town and walk to and from the ski lift.

  • Reviewed: 5 April 2016

    9.6
    Great family hotel!
    • Leisure trip
    • Solo traveller

    Nothing

    Great family hotel! Nothing was a problem

  • Reviewed: 20 April 2015

    10
    Location just down from the slopes, staff very welcoming
    • Leisure trip
    • Couple

    Location just down from the slopes, staff very welcoming

  • Reviewed: 27 January 2015

    9.6
    Clean,comfortable,great food,extremely helpful owners.
    • Leisure trip
    • Couple

    Clean,comfortable,great food,extremely helpful owners. Would highly recommended.

  • Reviewed: 2 January 2015

    9.2
    Good value for the service.
    • Leisure trip
    • Family with older children

    Good value for the service. Staff, cleanliness, towels, bath, heating, breakfast, parking, all prove its worth.

There are also 6 reviews without text. These impact the overall review score.

Showing 1 - 26

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