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Reviews of InterContinental Sofia 5 stars

4 Narodno Sabranie Sq, Centrum, 1000 Sofia, Bulgaria

#99 of 179 hotels in Sofia

Guests' Choice

Review score

Based on 167 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    9.7

  • Facilities

    9

  • Staff

    9.2

  • Value for money

    8.5

  • Free WiFi

    9.2

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Showing 1 - 46

  • Reviewed: 15 September 2018

    10
    Amazing and memorable.
    • Leisure trip
    • Group
    • Intercontinental Club King Room
    • Stayed 5 nights

    More variety for breakfast and more knowledge of local restaurants would be very useful.

    Generally the staff were extremely helpful and friendly. The location of the hotel was very good and the rooms very comfortable. We only had breakfast in the hotel which was very good. Excellent check-in and check-out. Stella at the reception was brilliant. Laundrie the chief concierge was extremely helpful and Eric in the Club Lounge was delightful.

    Stayed in September 2018

  • Reviewed: 28 August 2018

    10
    Cleanliness,service, modern
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    In room late dinner Serive was very limited and even some of the requested orders which was listed in the menu were not available

    Cleanliness,service, modern

    Stayed in August 2018

  • Reviewed: 14 August 2018

    9.2
    Really good and modern hotel in a central location, helpfull...
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    I think that a 5 star hotel should have free parking.

    Really good and modern hotel in a central location, helpfull staff and a good quality restaurant.

    Stayed in July 2018

  • Reviewed: 13 August 2018

    9.6
    Best hotel in Sofia, we loved it
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    Swimming pool and Spa center is not available

    Everything was great, it was a newly renovated hotel, very helpful staff, very clean and luxury. The breakfast was beyond our expectation. The rooms and bathrooms are very big and comfortable. This is the best hotel in Sofia, highly recommended.

    Stayed in August 2018

  • Reviewed: 9 August 2018

    10
    The best hotel in Sofia, superb staff, lovely rooms- thank you I will be back
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Having to leave.

    From the greeting from the staff when I got out of my car ,,,through to check out - a flawless stay. The hotel has been recently renovated to a very high standard. Rooms very comfortable, good internet and air conditioning, superb bedding and spotless bathrooms.staff are fantastic. Thank you.

    Stayed in August 2018

  • Reviewed: 19 July 2018

    8.8
    Enjoyed it and when back in Sofia, you will have me back
    • Business trip
    • Couple
    • Deluxe King Room with Cathedral View
    • Stayed 1 night

    I liked most things. The gym needs to be without carpets and with more equipment.

    Staff were VERY good, especially the young boys at the entrance, the concierge and the reception staff.

    Stayed in July 2018

  • Reviewed: 14 June 2018

    10
    Great stay
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with Cathedral View
    • Stayed 3 nights
    • Submitted via mobile

    The Asian restaurant under the hotel was very bad. The hotel was flawless

    Amazing,great location very nice food comfortable as well. I really enjoyed my stay

    Stayed in June 2018

  • Reviewed: 14 June 2018

    10
    Great location in centrum of the Sofia.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location in centrum of the Sofia. Brand new interior. Spacious quiet room. Very friendly, professional and helpful staffs. Pretty cool new longe-bar on the ground floor.

    Stayed in June 2018

  • Reviewed: 31 May 2018

    6.3
    The hotel was good but when we prepaid for breakfast and the hotel said we did not, it was not fair!
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    We prepaid for breakfast as 20 euros per person = 80 euro for 2 people for 2 days but when we got to the hotel, they said that we did not pre pay for breakfast. What a shambles. We had to pay again at the check out for our breakfast.!!! This is the one thing I DID NOT LIKE. I.E. WHEN WE PREPAID FOR BREAKFAST AND WE HAD TO PAY AGAIN!!! VERY ANNOYED. THIS IS THE ONE THING THAT BROUGHT YOUR RATINGS DOWN!

    Good clean hotel

    Stayed in May 2018

  • Reviewed: 24 May 2018

    9.6
    The Hotel is brand new and therefore very clean.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast is quite expensive by local standards

    The Hotel is brand new and therefore very clean. Location as well as service are impeccable Otherwise the hotel design is very standard

    Stayed in May 2018

  • Reviewed: 20 April 2018

    8.8
    The view was fabulous.
    • Business trip
    • Couple
    • Deluxe King Room with Cathedral View
    • Stayed 1 night
    • Submitted via mobile

    The checkin process was a mess. To much time for id registration, than the room was not ready at 16:00 and suddenly happened that where was room ready for us:) At 10:00 on the next day somebody decided to repair and drill the wall next to the bed. The windows was not clean enough to enjoy the beautiful catedral view

    The view was fabulous. Room style and equipment is top.

    Stayed in April 2018

  • Reviewed: 16 April 2018

    10
    Perfect stay, Wonderful staff.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    I really enjoyed my stay. The rooms are brand new & the hotel staff is super helpful. My next trip in Sofia I will definitely be staying at The Intercontinental again.

    Stayed in April 2018

  • Reviewed: 13 September 2018

    9.2
    Super
    • Leisure trip
    • People with friends
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    The staff in the restaurant for breakfast need to improve the service

    Comfortable room and clean Good location Friendly staff and helpful

    Stayed in September 2018

  • Reviewed: 10 September 2018

    10
    Best hotel in Sofia.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Best hotel in Sofia. Great facility, location, service. Tasty breakfast.

    Stayed in August 2018

  • Reviewed: 9 September 2018

    8.8
    Very nice hotel.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some staff not so friendly on reception

    Great location.

    Stayed in September 2018

  • Reviewed: 25 August 2018

    7.9
    Good location, great hotel
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, great hotel

    Stayed in August 2018

  • Reviewed: 14 August 2018

    9.6
    Quiet, location, friendly and helpful staff.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights

    Quiet, location, friendly and helpful staff..the bed is very comfortable..the cleanliness.

    Stayed in August 2018

  • Reviewed: 14 August 2018

    9.6
    Quiet, location, friendly and helpful staff.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 5 nights

    Quiet, location, friendly and helpful staff..the bed is very comfortable..the cleanliness.

    Stayed in August 2018

  • Reviewed: 14 August 2018

    9.6
    Location .
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 5 nights

    Location .. Quiet .. Cleanliness .. Staff are friendly and helpful .. Room size is excellent

    Stayed in July 2018

  • Reviewed: 25 July 2018

    10
    Amazing
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Everything

    Stayed in July 2018

  • Reviewed: 24 July 2018

    8.8
    everything
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights

    nothing

    everything

    Stayed in July 2018

  • Reviewed: 20 July 2018

    8.3
    Renovation
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    20 euro for 24hours parking

    Renovation

    Stayed in July 2018

  • Reviewed: 13 July 2018

    7.9
    Good
    • Leisure trip
    • Group
    • Deluxe King Room with Cathedral View
    • Stayed 4 nights
    • Submitted via mobile

    The rain inter the room

    Location

    Stayed in June 2018

  • Reviewed: 13 July 2018

    10
    Everything
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Cathedral View
    • Stayed 3 nights
    • Submitted via mobile

    Excellent hotel. Needs a swimming pool

    Everything

    Stayed in June 2018

  • Reviewed: 12 July 2018

    10
    Fantastic hotel
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in July 2018

  • Reviewed: 6 July 2018

    9.2
    great hotel and people.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    a bit expensive for Sofia standards based on 5 star hotels.

    Great hotel, fantastic staff. Location good. Great pillows and in room service.

    Stayed in June 2018

  • Reviewed: 1 July 2018

    10
    Rich breakfast, new and spacious facilities, friendly staff,...
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rich breakfast, new and spacious facilities, friendly staff, great for business trips

    Stayed in June 2018

  • Reviewed: 21 June 2018

    9.2
    Hotel is wonderful , very clean and very comfortable, people...
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Hotel is wonderful , very clean and very comfortable, people in hotel are very nice

    Stayed in June 2018

  • Reviewed: 20 June 2018

    10
    Great location, excellent service, room service unbelievably...
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, excellent service, room service unbelievably quick,stylish rooms and very friendly and helpful stuff! 10 out of 10👍

    Stayed in June 2018

  • Reviewed: 18 June 2018

    10
    Great central hotel in the great Sofia city
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    everything- central location of the hotel, great staff, clean and luxurious

    Stayed in June 2018

  • Reviewed: 15 June 2018

    9.2
    It is too expensive !
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    It is too expensive !

    Stayed in June 2018

  • Reviewed: 1 June 2018

    10
    The best hotel in Sofia !
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    The best hotel in Sofia !

    Stayed in May 2018

  • Reviewed: 27 May 2018

    10
    Absolute TOP stay and extraordinary standard!
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Absolute TOP stay and extraordinary standard!

    Stayed in May 2018

  • Reviewed: 15 May 2018

    9.0
    Excellent
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No pool

    Quiet and clean

    Stayed in May 2018

  • Reviewed: 14 May 2018

    8.3
    Fair enough
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No swimming pool and terrace

    Cleanness

    Stayed in May 2018

  • Reviewed: 13 May 2018

    10
    Place, comfort, personal
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Police of reservation

    Place, comfort, personal

    Stayed in April 2018

  • Reviewed: 11 May 2018

    8.8
    It's a new venue with new staff so there is a lot of...
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    It's a new venue with new staff so there is a lot of space for improvement but it looks promising.

    Stayed in April 2018

  • Reviewed: 5 May 2018

    10
    Amazing short break in amazing hotel
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing negative

    perfect hotel with perfect location , the best hotel in Sofia city , close to all land marks

    Stayed in May 2018

  • Reviewed: 2 May 2018

    10
    Luxurious!!
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The softest towels

    Stayed in April 2018

  • Reviewed: 1 May 2018

    5.8
    20 euro for very bad breakfast
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    the room

    20 euro for very bad breakfast

    Stayed in April 2018

  • Reviewed: 30 April 2018

    10
    excellent hotel .
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    excellent hotel .Good location and friendly stuff.

    Stayed in April 2018

  • Reviewed: 29 April 2018

    10
    Newly renovated room with digital climate control.
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Newly renovated room with digital climate control. Very clean and modern decorated. Nespresso machine is provided in the room. Centrally located.

    Stayed in April 2018

  • Reviewed: 15 April 2018

    9.6
    Best confort in great central location
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Fantastic comfortable, beautiful and nice room.

    Stayed in April 2018

  • Reviewed: 14 April 2018

    8.8
    Ok
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of restaurant for evening meal. Menu was limited

    Service was good

    Stayed in April 2018

  • Reviewed: 8 April 2018

    9.2
    Brand new hotel in city center
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location

    Stayed in April 2018

  • Reviewed: 8 April 2018

    9.2
    Nice hotel in the heart of Sofia ..
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Brand new hotel in city center ( it was Radison before and got fully renovated)

    Stayed in April 2018

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