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Reviews of Laguna Beach Resort & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Zlatna Ribka, 8130 Sozopol, Bulgaria

#68 of 85 hotels in Sozopol

Guests' Choice

Review Score

Based on 43 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    8.4

  • Facilities

    7.8

  • Staff

    8.2

  • Value for money

    7.1

  • Free WiFi

    6.2

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Showing 1 - 25

  • Reviewed: September 28, 2023

    9.0
    Nice place
    • Leisure trip
    • Solo traveler
    • Double or Twin Room with Extra Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I have no recommendation I take into account that it is the end of the season

    Looks good 😊

    Stayed in September 2023

  • Reviewed: May 6, 2023

    9.0
    Lovely property next to the beach
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 2 nights

    We visited it off season which had it's pro's and con's

    As described and expected. Very accommodating staff. Had the whole property to ourselves

    Stayed in May 2023

  • Reviewed: September 6, 2022

    9.0
    Very good stay and will be back with friends. Hope in BG tourism restored
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Only one elevator. Had to wait more than 15 min with the luggage, as the staff uses the same elevator to do their jobs. Nothing that can be improved now, but it was the one thing that made impression. Other strange thing was the extra charge of 5 bgn per night for the baby coat. It's Nothing really, but as we travelled a lot in Bulgaria in 1, 2 ,3 ,4 ,5 star hotels, that's the first that charges for the bed. Just a strange charge.

    The staff was polite and helpful. The location is good, the beach is excellent. The pools are always an good option for the kids and adults. Room was good, but go with higher class room if you are with kids. Standard room is not very big, but it's nice and conformable. The food was good and had choice.

    Stayed in September 2022

  • Reviewed: August 9, 2022

    7.0
    All was
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms was in poor condition, we had to call the cleaner twice the first day to finish the cleaning. The sofa bed was awful for sleeping on. The door handles were all rusty.

    All but room was great - nice swimming pool, beautiful surroundings, reasonable breakfast, great beach!

    Stayed in August 2022

  • Reviewed: July 11, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast wasn't very good. And there very limited options to eat nearby.

    The facilities are very good and the location too.

    Stayed in July 2022

  • Reviewed: August 27, 2021

    9.0
    Great location, average food
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted from a mobile device

    The food was not great, but there was always something you could eat. Finding a place to park is a bit difficult, but not impossible.

    The location is great! The staff is polite and accomodating, they gave us a great room as close as possible to the beach. Free sunbeds and umbrellas at the beach, which is shallow and ideal for kids. We will definitely return :)

    Stayed in August 2021

  • Reviewed: August 25, 2021

    9.0
    Great place for a short vacation, we'll be happy to be back
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights

    Still no WiFi in the unit. You have to get to the lobby for that. But who's there for the wifi :) Available parking is still an issue. However there seems to always be a spot for one more vehicle available :) No social distancing or masks. Just like everywhere else in Sozopol. Not a good combination with only 15% vaccination rate in Bulgaria :(

    Great location 50m from the beach, liked the complimentary umbrellas and shezhongs Breakfast was scaled back due to Covid, as it should. TG no buffet... Staff is very friendly and helpful, esp for Bulgarian standards :) We left behind some items, was contacted right away and they were available to pick up when we went back

    Stayed in August 2021

  • Reviewed: August 19, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    It was very close to the beach, the gardens are awesome and the apartment was comfortable and modern.

    Stayed in August 2021

  • Reviewed: August 19, 2021

    8.0
    Very pleasant place.
    • Leisure trip
    • Couple
    • Double or Twin Room with Extra Bed
    • Stayed 1 night

    Unfortunately the staff is very young (probably teenagers on theirs school holidays) and unprofessional. The breakfast was poor and tasteless without a big choice.

    The hotel is at a good location on the beach with lovely garden around. The room was clean and spacious, with very comfortable bed. We will book a room again.

    Stayed in August 2021

  • Reviewed: July 20, 2021

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was not good - the coffee was bad. Not enough parking spaces, but the staff tries to manage this.

    The hotel was very clean, the room was big an comfortable. Location is ok - near the beach. Staff was friendly.

    Stayed in July 2021

  • Reviewed: June 12, 2021

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    The drinks were ridiculously expensive and they closed the bar at 9:30pm. Do not go if you wish to enjoy yourself! Also the breakfast was poor choice compared to last year. I think they should not accept visitors if they are not going to provide a full service.

    The hotel itself is lovely.

    Stayed in May 2021

  • Reviewed: May 16, 2021

    9.0
    Had a fabulous time
    • Leisure trip
    • Couple
    • Double or Twin Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast good, but hot food was only warm, not hot.

    Stayed in May 2021

  • Reviewed: August 26, 2023

    10
    We had a big family holiday 6 adults 3 kids. Enjoyed very much. The enviroment beautiful, staff is friendly and helpfull
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Beachfront resort, beautiful garden, nice pools.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    they put me in an apartment with an intermediate door with another apartment and you could constantly hear a person snoring and I couldn't rest

    Stayed in August 2023

  • Reviewed: August 13, 2023

    1.0
    Bug infestation
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted from a mobile device

    During the evening, our room was infested with thousands of fruit flies everywhere, we couldn't sleep at all. When mentioning it to the staff they said that the problem is in the whole hotel and they can't do anything. The hotel facilities are nice, but this was genuinely the worst hotel experience for me, they should take care of this problem

    Stayed in August 2023

  • Reviewed: September 15, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room with Extra Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    No wifi in the rooms. Even the mobile networks had limited coverage.

    Stayed in August 2022

  • Reviewed: September 11, 2022

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel need renovation, food very law quality, not for 170lv per night for sure

    Nice location, green, nice swimming pool.

    Stayed in September 2022

  • Reviewed: August 22, 2022

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Double or Twin Room with Extra Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I am still so angry that we stayed at this place.The hotel it self is beautiful. The gardens are gorgeous and it is right on the beach. The management... I have no words... First of all if you are planning on parking in the free parking lot just forget about it it's tiny you'll have to be lucky and be there right when someone is leaving. Then you would expect that a four star hotel will have at least soap in the rooms but that was not the case. The room itself was okey but it had this really dirty runner in the middle of the tiled floor. The cover that hotels put at the end of the bed was in fact on a chair and I really hope that the cleaning lady just forgot to put it on because the bed was otherwise made and it smelled fresh. (BTW. We got there very late and we called to say that we are going to be very late so it's not like they didn't have time) The bathroom smelled like mold and the drain was clogged. The towels were mismatched and kinda old and hard and they offer no towels for the pool. The pool closes at 5 pm. Wich is insane, but it's also full of cute frogs that enjoy it all night. The restaurant looks like depressing students cafeteria and it works only certain hours. We only managed to have breakfast there and it had admittedly a lot of choices of sliced meet cheese and bread and cereal, some sad eggs and tomatoes and cucumbers and of course the cheapest juice. If you want to eat somewhere else you will need your car. The rooms actually have small kitchen nooks with an oven and an aspirator so I guess if you bring pots and pens with you, you can cook in your four star hotel room. The little store in the foyer and the pool bar close at 9:30. ... Honestly if you get a very cheap deal it's not that bad but we did not because it was a last minute booking and as you can see ... It seemingly has great reviews. Maybe I'm just jealous of the frog.

    Stayed in August 2022

  • Reviewed: July 24, 2021

    1.0
    Shabby, dirty, overpriced and overcrowded beach
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The top floor flat with huge terrace is literally falling apart. Dirty couches, doors to the terrace are tilted and very hard to close, the carpet is dirty and torn, bathrooms are dingy. Clearly there was no renovation or even refresh done for many years. Temperature in the room was 30+ degrees with aircons above the beds (so not unusable while sleeping). One of the bedrooms had an air vent going though it. It was VERY noisy and turned on 24/7. The foods was OKish with few occasions where bad salads were served. The terrace has a plastic shed on it and is right next to the bathroom vent on one side and the restaurant kitchen vent on the other. Behind it is the main road and dirty canal, hardly a comfortable place.

    Close to the beach however the hotels have taken over the entire beach with umbrellas and sun beds, still there is no space for all the guests and the simply shrug and sent you away. The free zone is close to the canal (worst part of the beach), small, dirty and very overcrowded as well.

    Stayed in July 2021

  • Reviewed: May 28, 2021

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double or Twin Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 2 nights

    None of the staff keep the governemnet restriction to wear a mask against Covid-19. I was not feeling good due to this fact.

    The hotel is clean and well maintained.

    Stayed in May 2021

  • Reviewed: May 16, 2021

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double or Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was terrible

    Nice clean room. Close to the beach.

    Stayed in May 2021

  • Reviewed: September 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: August 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double or Twin Room with Extra Bed
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: August 8, 2023

    8.0
    Very Good
    • Couple
    • Double or Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2023

Showing 1 - 25

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