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Reviews of Hotel Lilia 4 stars

Golden Sands, 9007 Golden Sands, Bulgaria

#41 of 70 hotels in Golden Sands

Guests' Choice

Review score

Based on 57 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.4

  • Location

    8.4

  • Facilities

    7

  • Staff

    7.7

  • Value for money

    7

  • Paid WiFi

    2.5

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Showing 1 - 13

  • Reviewed: 2 October 2017

    8.3
    I liked the location as it is a first line hotel
    • Leisure trip
    • Family with young children
    • Standard Twin Room (2 Adults + 1 Child)
    • Stayed 2 nights

    I didin't like the elevators - they are a small when you need to transport your luggage from the parking to the room

    I liked the location as it is a first line hotel

    Stayed in September 2017

  • Reviewed: 11 September 2017

    3.8
    more disadvantages then benefits....
    • Leisure trip
    • Group
    • Standard Twin Room (2 Adults + 1 Child)
    • Stayed 7 nights

    unfortunately the hotel has more disadvantages then benefits.... 1. There is no public transportation to the Hotel - and it was really hard to reach (only with car or taxi, which is around 30 euros from Varna airport). 2. This is a "beach front" 4 stars hotel - and there is no option to have / rent a beach towel! more then this - on our first day, when we saw on the "pool towel card" that it's forbidden to take the pool towels to the beach - we went to the reception and ask them if there is an option to have other towels (4 stars beach front hotel, so we didn't brought Beach towels with us) and they told us that we can take the pool towels and there will no problems. On the next day when we want to go again to the Beach and we asked again for towels - we where told that there is no option to take the pool towels. when we went again to the reception they told us that THEY DIDN'T GAVE US PERMISSION LAST DAY - this was the first time in my life that I was called a liar by any hotel team - therefore if you are planing on this hotel - bring towels from home! 3. There is a beach in front of the hotel (well - beach front hotel) - but there is no agreement between the hotel and the beach like some other hotels in the area (such as which "Grifid" hotel's network) - so if you want to go to the beach and have Sun-umbrella, Sunbed or a Sea Mattress - prepare to pay 8/10 BGN (4.2/5.2 euros) for each of them for a day. 4. We took the "all inclusive" deal - which includes breakfast, lunch & dinner and also, as in any other "all inclusive" deals, also drinks and alcohol - But in this hotel "all inclusive" deal ends each day on 22:00 - so if you thought you can sit on the bar and have some nice drinking after 22:00 - think again, you will have to pay for it. 5.

    the hotel have a really good restaurant with a large verity of food and beverage - also the restaurant staff was very nice. The hotel is also less then a minute walk from the Beach.

    Stayed in September 2017

  • Reviewed: 21 August 2017

    9.6
    Perfect reception, very nice room with a grand balcony, sea...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The breakfast is rich in quantity but of poor quality. Especially dreadfull coffe and absolutely non drinkable juice . Sorry guys!!!

    Perfect reception, very nice room with a grand balcony, sea view. Maybe you can provide better cushions.....pls :)

    Stayed in August 2017

  • Reviewed: 16 August 2017

    10
    It's the third time here for me and everything was...
    • Leisure trip
    • Couple
    • Standard Twin Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    It's the third time here for me and everything was perfect. The food is great! The rooms are very clear and the staff is very friendly. We asked for some details via e-mail and I was impressed about the prompt reply. Thank you for make our holiday perfect!!

    Stayed in August 2017

  • Reviewed: 27 July 2017

    6.7
    Large room, some have nice views.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    Very bad food, cannot touch anything at breakfast, small pool, very crowded and in the shade most of the day, have to pay for net 3 euro/day/device, have to pay to use the safe in the room, no tv channels in romanian, only 1 in english, the shower flods the entire bathroom at each use.

    Large room, some have nice views. Easy check in/out.

    Stayed in July 2017

  • Reviewed: 24 July 2017

    8.8
    Very good value for your money!!!
    • Leisure trip
    • Couple
    • Standard Twin Room (2 Adults + 1 Child)
    • Stayed 2 nights

    BREAKFAST..............poor coffee, worst juice, nice cookies.....

    Clean room, helpful staff, perfect location. You get real value for money. Acces included to the top floor pool which is nice....

    Stayed in July 2017

  • Reviewed: 30 June 2018

    7.9
    Relaxing and enjoyable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Slow service from staff breakfast only ok

    Location very near beach and fantastic views

    Stayed in June 2018

  • Reviewed: 4 June 2018

    4.6
    food, facilities, pool
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    food, facilities, pool

    Stayed in June 2018

  • Reviewed: 16 August 2017

    9.6
    The apartament was great
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    No diversity of food

    The apartament was great

    Stayed in August 2017

  • Reviewed: 25 July 2017

    6.7
    Bed was very comfortable!
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Noise from outside air conditioners!

    Bed was very comfortable!

    Stayed in July 2017

  • Reviewed: 11 July 2017

    10
    Amazing manager!
    • Leisure trip
    • Couple
    • Standard Twin Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    I like to sleep in dark room. Their is sun on the morning in the room.

    Absolutely the manager! She amazing lady. She Help me alot.

    Stayed in July 2017

  • Reviewed: 6 June 2017

    7.9
    Location, breakfast
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    NO FREE INTERNET. And the price per device for one day around 7.5 euro.

    Location, breakfast

    Stayed in June 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 May 2016

    3.8
    staff were friendly, bar next door was also very welcoming.
    • Leisure trip
    • Couple

    breakfast was terrible, badly prepared & presented.... for me ( English ) absolutely nothing was worth eating or drinking.... bed was hard, chairs were tiny, some lights in bathroom not working, no continued hot water.... tv channels all German or BG.. Bulsat show over 20 English channels.. pool closing at 1630.... no pool bar open..

    staff were friendly, bar next door was also very welcoming..

There are also 3 reviews without text. These impact the overall review score.

Showing 1 - 13