Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Lotos Hotel 3 stars

12 Primorska str., 9600 Balchik, Bulgaria

Review score

Based on 304 hotel reviews

7.0

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    6.2

  • Location

    8.7

  • Facilities

    6.3

  • Staff

    7.5

  • Value for money

    7

  • Free WiFi

    6.7

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 30

  • Reviewed: 23 August 2018

    10
    The hotel is ideally located right in front of the sea and...
    • Leisure trip
    • Family with young children
    • Single Room with Balcony
    • Stayed 3 nights

    The hotel is ideally located right in front of the sea and not far away from Queen Mary's Palace. Very tidy and quiet and great service from the personnel. The breakfast is very good and they also have a restaurant by the sea, where the food and service are excellent. I highly recommend this hotel to all the tourists who want to visit Balchik.

    Stayed in August 2018

  • Reviewed: 22 August 2018

    4.6
    In order to be able to resist three nights in that room, we had to clean it.
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony (2 Adults)
    • Stayed 3 nights

    The room was very dirty, the sheets was stained with blood, our towels wasn't changed after we used them. All pieces of furniture and appliances was old, dirty and rusty. In our room was a deep odor of insecticide.

    The location was very good, near the sea. Our room had a balcony where we could relax and ate or drunk something. The bed was comfortable. The nearby terraces were very welcoming and the food was tasty.

    Stayed in August 2018

  • Reviewed: 12 August 2018

    5.0
    Located on the beach.
    • Leisure trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Staff not very serviceminded.

    Located on the beach. Great view of the harbor and the black sea from the balcony. Restaurant serves great food. Good value for money.

    Stayed in August 2018

  • Reviewed: 31 July 2018

    5.0
    The location is very good.
    • Leisure trip
    • Couple
    • Twin Room with Balcony (2 Adults)
    • Stayed 12 nights

    The wifi is so week that we used our own roaming internet... There is no wired internet as stated in the description!!! Hot water is only in the morning, evenings there is mainly only cold water. The room was not clean, the balcony was dirty, fully covered with faeces of the seagulls. The owner/leader is very nice, just the cleanness means him a different thing than for us. Interesting that it didn't disturbed the other guests. (?)

    The location is very good. They have air-condition.

    Stayed in July 2018

  • Reviewed: 25 July 2018

    3.3
    You can do better with the same amount money.
    • Leisure trip
    • Couple
    • Twin Room with Balcony (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The food and the restaurant are awful although looks nice from outside. The ladies bathrooms looks like there was nobody in there cleaning for a looong time. The food is very bad - uneatable and you can't trust the waiter's recommendations. I paid without being able to eat, the worst pizza ever (it looked like it was made from all leftovers from the other clients)

    The fact that was close to the see.

    Stayed in July 2018

  • Reviewed: 19 July 2018

    5.4
    The location is very good but the price is not according the value. The staff is not very good.
    • Leisure trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    very old furniture, broken and not looking good; not enough cleaning of the room; hot water only before 16.00h in the afternoon; the food wasn't very good and very noisy people around

    the view to the sea

    Stayed in July 2018

  • Reviewed: 4 June 2018

    4.2
    Avoid this one.
    • Leisure trip
    • Couple
    • Twin Room with Balcony (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    The whole hotel is a horror show. From the mold on the walls, to the disgusting smell in the bathroom, to the very poor breakfast. Honestly the place looked like it was flooded.

    The central location.

    Stayed in June 2018

  • Reviewed: 16 May 2018

    10
    brilliant
    • Leisure trip
    • Couple
    • Twin Room with Balcony (2 Adults)
    • Stayed 1 night

    a longer stay !lol

    the staff and manager went that extra mile to make us welcome .food was really good and the room was excellent with view`s across the bay ,will certainly return

    Stayed in May 2018

  • Reviewed: 30 April 2018

    7.5
    - The hotel is right on the seaside.
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony (3 Adults)
    • Stayed 1 night

    - The architecture of building has been intelligently designed , but interior finishes have poor quality, old and badly repaired or maintained - cleaning, the cleaning team solved ... let's say acceptable ... our claim without any comment - coffee from free breakfast

    - The hotel is right on the seaside. - the staff was very polite and guided us even in Romanian language - willing to help - dinner was tastefully

    Stayed in April 2018

  • Reviewed: 30 July 2017

    3.8
    The location is good.
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony (3 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    The rooms are dirty and torn. The bathroom stinks and was Full with insects in The shower. The breakfast is tragic and doesnt look fresh. The baverages are served in the paper cups. There is hardly any food available at 9am. The tables and cloths are dirty and with cigarettes holes.The swimming is out of order. The wi-fi works only in The reception. The Staff is cold and not very helpful.

    The location is good. Close to The beach and restaurants.

    Stayed in July 2017

  • Reviewed: 13 November 2016

    7.5
    A short visit to Balchik
    • Leisure trip
    • Group
    • Twin Room with Balcony (2 Adults)
    • Stayed 5 nights

    Especially bathroom must be renewed. At the upstairs there was no wi-fi.

    The staff (owner) was very helpful, besides they offered me champagne for my birthday which I have appreciated it so much.

    Stayed in November 2016

  • Reviewed: 8 September 2018

    10
    Great location
    • Leisure trip
    • People with friends
    • Twin Room with Balcony (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Great location, great breakfast, good people!

    Stayed in September 2018

  • Reviewed: 6 September 2018

    8.8
    The staff was very polite.
    • Leisure trip
    • Couple
    • Twin Room with Balcony (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The food in the restaurant was not so good but the staff was nice.

    The staff was very polite. I love the view from the room

    Stayed in September 2018

  • Reviewed: 19 August 2018

    4.6
    Never come back for sure
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony (2 Adults + 1 Child)
    • Stayed 3 nights

    Dirty hotel

    Sea view

    Stayed in August 2018

  • Reviewed: 31 July 2018

    5.4
    The bathroom was dirty and one of the beds was broken (there...
    • Leisure trip
    • People with friends
    • Triple Room with Balcony (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was dirty and one of the beds was broken (there was a big hole in the middle of the bed).

    Stayed in July 2018

  • Reviewed: 19 June 2018

    7.1
    Great location
    • Leisure trip
    • People with friends
    • Twin Room with Balcony (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Bad smell, cleanliness of the towels

    Great location

    Stayed in June 2018

  • Reviewed: 2 May 2018

    5.8
    Good for 1-2 days, no more! 😆
    • With a pet
    • Leisure trip
    • Couple
    • Twin Room with Balcony (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Cleaning, the room, furniture

    Location, view, they alow the pets!

    Stayed in May 2018

  • Reviewed: 28 April 2018

    8.5
    No PLUG in sink
    • Business trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    No PLUG in sink

    Stayed in April 2018

  • Reviewed: 13 March 2018

    10
    The staff was superb, very accomodating and helpful.
    • Leisure trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The staff was superb, very accomodating and helpful. Very good and honest people.

    Stayed in March 2018

  • Reviewed: 23 November 2017

    5.4
    the view, central location, breakfast okay
    • Leisure trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 6 nights

    the view, central location, breakfast okay

    Stayed in November 2017

  • Reviewed: 22 September 2017

    8.8
    SEA VIEW
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    SEA VIEW

    Stayed in September 2017

  • Reviewed: 26 August 2017

    6.3
    Ok, no wow's good location, expensive for very basic accommodation.
    • Leisure trip
    • Group
    • Triple Room with Balcony (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Ancient decor

    Location

    Stayed in August 2017

  • Reviewed: 21 August 2017

    8.3
    The view is fabulous
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    The view is fabulous

    Stayed in August 2017

  • Reviewed: 20 August 2017

    10
    I was feeling very good,really relax.....i will coming back!!!!
    • Leisure trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 4 nights

    I liked all!!!

    Nice location,clean and comfortable and peoples soo friendly!!!

    Stayed in August 2017

  • Reviewed: 15 August 2017

    8.8
    It's not luxury but it worth for a short stay.
    • Leisure trip
    • Group
    • Twin Room with Balcony (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    Friendly and helpful staff, room with a view, location, fresh breakfast

    Stayed in August 2017

  • Reviewed: 9 August 2017

    9.6
    Very good
    • Leisure trip
    • Couple
    • Twin Room with Balcony (2 Adults)
    • Stayed 2 nights

    Lack of parking space in the area.

    View from the room and the balcony.

    Stayed in August 2017

  • Reviewed: 3 August 2017

    7.9
    Ovidiu, family with child,12 years old.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Very good location. Diversified breakfast.Kindly staff.

    Stayed in July 2017

  • Reviewed: 30 June 2017

    7.1
    Need up dateing
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 7 nights

    Could do more, food not hot

    Need up dateing

    Stayed in June 2017

  • Reviewed: 20 June 2017

    5.8
    I liked the location of the hotel.
    • Leisure trip
    • Couple
    • Twin Room with Balcony (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the look of the room.

    I liked the location of the hotel.

    Stayed in June 2017

  • Reviewed: 5 May 2017

    10
    it was super and the personal was verry nice and friendly
    • With a pet
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony (3 Adults)
    • Stayed 2 nights

    it was super and the personal was verry nice and friendly

    Stayed in April 2017

There are also 16 reviews without text. These impact the overall review score.

Showing 1 - 30