Albena, 9620 Albena, Bulgaria
#11 of 28 hotels in Albena
Guests' ChoiceBased on 13 hotel reviews
7.7Cleanliness
7.9
Comfort
7.7
Location
8.8
Facilities
7.5
Staff
8.3
Value for money
7.4
Free WiFi
4.4
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Showing 1 - 13
Reviewed: August 25, 2023
Matilda
BulgariaAbsence of safe in the room (although available at the reception for the rate star of the hotel is expected that safe will be in the room). Unavailability of espresso coffee throughout the day (standard espresso from ground coffee was only available at breakfast hours, and the remaining time only Nescafé from machine that is different then standard espresso). Unavailable coffee machines in the room. Not dedicated selection for people on low sugar and low fat diet, although there was something to find, recommend to consider such sections at the buffets.
The location is excellent. The selection of food and drinks was good. Staff members are great!
Stayed in August 2023
Reviewed: June 12, 2023
Dan
RomaniaThe hotel is overrated, the rooms are medium size and, honestly, I could give it no more than 3 stars. It would be a good choice for 3-4 days accommodation, considering the good price-quality ratio.
The staff is very kind, the cleanliness is done properly and the hotel is well located to the points of interest, right in the center of the resort, near the promenade street. There are many restaurants and entertainment places nearby, the beach is a 2-minutes walk and the sea can be seen only from the upper floors. The food is better than many other hotels in Albena, but it`s somewhat repetitive.
Stayed in June 2023
Reviewed: September 7, 2022
Ioan
RomaniaLack of minibar in room. Lack of bar on the beach. In the offer I requested guarded parking at the hotel and the unguarded parking cost 20 leva/day without being mentioned in the offer. In the offer you mentioned that I am a genius client and have a 10% discount, in reality it was only 5%. In the offer you mentioned that you can cancel the reservation without costs until 20.08 and on the 19th you urgently requested payment.
Good and varied food and drink. Polite staff. Cleanliness in the room and common areas
Stayed in September 2022
Reviewed: August 18, 2022
Valentin
Romania- cov-19 security messure should be improved - imposed in the free swidish style restaurant; I've seen you comply to the general standard in Albena, unfortunately that is not enough for actual sanitary situation; - availabilty of blankets for beach beds would improve the confort.
+ really kind, nice, helpfull staff. Thank you for your help and voluntar availability! + nice room, suitable for families of 3-4; We've enjoyed a 4th floor room with nice sea view; + nice pool; + free access to the hotel sea beach, included seabed and sun umbrella. We've missed the availabilty of blankets for beach beds; + nice restaurant with terace and suitable, diverse offers;
Stayed in August 2022
Reviewed: July 16, 2022
Anca
RomaniaThe toilets from the comun spaces could had been cleaner, but this could be the blaime of the tourists.
We had a very pleasant stay. The staff was extremely amiable and helpfull. The food was very tasty and with a lot of varieties. The room was kept very clean. Is was cleaned every day. Clean towels every day.
Stayed in July 2022
Reviewed: August 26, 2021
Metin
United KingdomWe asked for a taxi and it didn’t come to pick us up, when we went to check-in the receptionist could not speak English very well and we booked two twin rooms and the receptionist told us we booked two single rooms until I showed her the booking on my phone. The cleaner was very rude and aggressive. The food was disgusting and uncooked and for the time we stayed we couldn’t enjoy a meal, what we paid for was very disappointing.
The swimming pool.
Stayed in August 2021
Reviewed: August 13, 2021
Florentina
RomaniaSmell in the room , old furniture and humidity , dark colours, not a very welcome impression.
Good food, entertainment, kind personell, welcome message, very close to the beach.
Stayed in August 2021
Reviewed: July 4, 2023
Mircea
RomaniaThere are no comments available for this review
Stayed in June 2023
Reviewed: June 20, 2023
Radu
RomaniaThere are no comments available for this review
Stayed in June 2023
Reviewed: June 22, 2022
Borislav
BulgariaThere are no comments available for this review
Stayed in June 2022
Reviewed: September 18, 2021
Borislav
BulgariaThere are no comments available for this review
Stayed in September 2021
Reviewed: July 11, 2023
Marianstancu
RomaniaThere are no comments available for this review
Stayed in July 2023
Showing 1 - 13
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