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Reviews of Hotel Orlando 3 stars

6 Embore str., 1225 Sofia, Bulgaria

#143 of 179 hotels in Sofia

Guests' Choice

Review score

Based on 224 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.2

  • Location

    5.9

  • Facilities

    6.7

  • Staff

    8.1

  • Value for money

    7.5

  • Free WiFi

    6

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Showing 1 - 43

  • Reviewed: 13 July 2018

    5.0
    well it was not bad, but if you pay 5eur plus, you can stay...
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    no duvets in beds.. only some small piece of i dont know what :)

    well it was not bad, but if you pay 5eur plus, you can stay in a luxury hotel in a nice part of town, not in the ghetto...

    Stayed in July 2018

  • Reviewed: 5 June 2018

    9.2
    A value for money choice. Must see!
    • Leisure trip
    • Couple
    • Double Room with Free Secured Parking
    • Stayed 3 nights
    • Submitted via mobile

    The location is nearly industrial area. Not bad, but not too preety place. Although, the hotel building is beautiful and pleasant.

    Very kind and helpful stuff! Safe parking area. Free coffee and juice. Clean and extremely quiet rooms. Distance from city center costs aproximately 5lev by taxi which is preety cheap.

    Stayed in June 2018

  • Reviewed: 20 March 2018

    9.2
    Breakfast was good, excellent coffee, very good staff.
    • Leisure trip
    • Couple
    • Double Room with Free Secured Parking
    • Stayed 10 nights

    Put a water heater for making tea or coffee in the room. Or maybe an evening dinner option. Otherwise everything was fine.

    Breakfast was good, excellent coffee, very good staff. It's a shame its not near the centre.

    Stayed in March 2018

  • Reviewed: 22 February 2018

    5.0
    I don't recommend this hotel!
    • People with friends
    • Double Room with Free Secured Parking
    • Stayed 1 night
    • Submitted via mobile

    1. The moldy bread in breakfast. 2. The bad smell coming from the toilet. 4. The unclean toilet. 3. The rubbish we found behind the fridge and beneath a little table.

    The only positive was the friendly staff.

    Stayed in February 2018

  • Reviewed: 19 February 2018

    5.4
    The facility itself.
    • Leisure trip
    • Couple
    • Double Room with Free Secured Parking
    • Stayed 2 nights

    The locations is bad, even tho it seems like it is near the center, it is in the middle of nowhere. Industrial zone to be precise. Also the road in that part of the city is very bad. Breakfast is not worth the money you pay for it. And it is pretty cold in the restaurant. For a 3* hotel, you can't say "we don't have another hairdryer, we are sorry" (once the one we got is not working). Especially in the middle of the winter.

    The facility itself. Nice private parking.

    Stayed in February 2018

  • Reviewed: 10 October 2017

    6.7
    decent 2 days stay had a laugh.
    • Leisure trip
    • Group
    • Triple Room with Free Secured Parking
    • Stayed 4 nights
    • Submitted via mobile

    The area it is location will put you off. More like a shanty town in the surrounds. Would recommend all transport is done by taxi arranged by the hotel. It will have you worried for the first day or so. Hotel did not have security deposit box.

    Nice hotel very well done up. Friendly staff happy to help when you need it. Nothing wrong with the hotel at all

    Stayed in October 2017

  • Reviewed: 16 September 2017

    2.9
    Would not go there again
    • Leisure trip
    • Family with young children
    • Triple Room with Free Secured Parking
    • Stayed 5 nights
    • Submitted via mobile

    Hotel is far from centre. Room service not on daily basis, no lifts and dark corridors since lamps only light if you wave at them. No buffet breakfast, for the whole 5 days breakfast was already prepared in a plate - always the same tomatoes, cucumber, salami, cheese and hard boiled egg. - no yogurt and toast is only done if you ask for it.

    Stayed in August 2017

  • Reviewed: 31 August 2017

    9.6
    Excellent
    • Leisure trip
    • Family with young children
    • Triple Room with Free Secured Parking
    • Stayed 1 night

    The neighborhood doesn't look so nice.

    They were very kind, I loved their hospitality. They waited us after midnight to help us park the car in their garage.

    Stayed in August 2017

  • Reviewed: 9 August 2017

    9.6
    Friendly staff, free cold water for guests on reception.
    • Leisure trip
    • Solo traveller
    • Triple Room with Free Secured Parking
    • Stayed 1 night

    Friendly staff, free cold water for guests on reception. The hotel is situated in silent location of city. The breakfast was very good. Recommended for travelers with car or motorbike.

    Stayed in July 2017

  • Reviewed: 8 June 2017

    8.8
    Good hotel with great restaurant and staff for a good price
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 6 nights

    Location a bit far from the centre, so we had to take taxi every time we were heading to explore city. Though taxies are very cheap so its totally okay.

    Great , helpful, kind staff, always here to give a hand. Fresh clean rooms, shampoo, towels, beds, iron, TV (we havent tried it though), restaurant at the same place, really delicious and tasty food, quite big menu, nice selection of beer, comfy place to eat at. there is a Backyard as well, awesome to lay down or just chill in fresh air.

    Stayed in June 2017

  • Reviewed: 15 May 2017

    7.5
    Basic but comfortable
    • Leisure trip
    • Couple
    • Double Room with Free Secured Parking
    • Stayed 1 night
    • Submitted via mobile

    The area around the hotel was very dodgy and had a view of a factory. The hair gel that was put in the room was two very small sachets that wasn't enough to wash my hair. The restaurant in the hotel was very clean and pleasant. However, the menu was all in bulgarian and we had to use Google translate to find out what we wanted. The staff in the restaurant spoke almost no English so they were not able to help us and in fact, just took the menu away from us and showed no attempt to help us order food and we're almost prepared for us not to eat. However, as mentioned before, once we used Google translate and figured out what we wanted, they were extremely attentive. The receptionist at the hotel spoke very good English, but the attached restaurant did not and I believe that the hotel should not be listed that it speaks English because the restaurant does not and there is no where else to eat around the hotel.

    It was very quiet and clean. The receptionist spoke very good English. Although you did feel like you were behind the 'iron curtain' a bit.

    Stayed in May 2017

  • Reviewed: 1 May 2017

    7.1
    people was really nice, the location of hotel is really...
    • Solo traveller
    • Double Room with Free Secured Parking
    • Stayed 2 nights

    my room was close to air condition i think and it have all night voice, the place where the hotel located does't offer almost anything from one side there is a ceremony from the other side poor neighborhoods sitting on the ground.

    people was really nice, the location of hotel is really close to center, taxi are fast to pick you up

    Stayed in April 2017

  • Reviewed: 29 April 2017

    6.3
    Was OK for last minute stay.
    • Leisure trip
    • Family with young children
    • Triple Room with Free Secured Parking
    • Stayed 1 night
    • Submitted via mobile

    Mould in bathroom, plug hanging off the wall, WiFi didn't work, shower didn't work properly it trickled out. Was not worth 80lev.

    Friendly staff, good location if you want to stay away from the centre hustle.

    Stayed in April 2017

  • Reviewed: 25 February 2017

    6.7
    Hotel with poor breakfast
    • Business trip
    • Couple
    • Double Room with Free Secured Parking
    • Stayed 1 night
    • Submitted via mobile

    We stayed in the hotel twice, the first time breakfast was just about passable. The second time, we were served less than the first time. When we asked about boiled eggs we got the first time, we were told of a 10 minute wait. I suggested a quick omelette to speed things up. The owner made a sour face and said it wasn't possible. (No toaster either) Paying the extra for breakfast wasn't worth it.

    A budget hotel with breakfast, breakfast is the only reason we stayed in the hotel

    Stayed in February 2017

  • Reviewed: 30 October 2016

    4.6
    The hotel had a lot of nice tablo
    • Leisure trip
    • Family with young children
    • Triple Room with Free Secured Parking
    • Stayed 2 nights
    • Submitted via mobile

    The location was the acces to outside was possible only by taxi and many driver hadn't GPS and many ef them didn't know where is the hotel i payed many fir taxi

    The hotel had a lot of nice tablo

    Stayed in October 2016

  • Reviewed: 6 June 2018

    9.2
    Very helpful staff.
    • Leisure trip
    • Couple
    • Double Room with Free Secured Parking
    • Stayed 1 night
    • Submitted via mobile

    A little far from any restaurants.

    Very helpful staff.

    Stayed in June 2018

  • Reviewed: 4 April 2018

    7.1
    Good relation quality price.
    • Business trip
    • Solo traveller
    • Double Room with Free Secured Parking
    • Stayed 1 night

    Good relation quality price. Good breakfast Nice staff

    Stayed in March 2018

  • Reviewed: 30 October 2017

    7.9
    The staff were very friendly and helpful.
    • Leisure trip
    • Family with young children
    • Triple Room with Free Secured Parking
    • Stayed 1 night
    • Submitted via mobile

    The staff were very friendly and helpful. Close to the airport.

    Stayed in October 2017

  • Reviewed: 23 October 2017

    7.9
    Apartments is looking good
    • Leisure trip
    • Couple
    • Double Room with Free Secured Parking
    • Stayed 2 nights
    • Submitted via mobile

    Apartments is looking good

    Stayed in October 2017

  • Reviewed: 20 October 2017

    5.0
    The price was decent.
    • Leisure trip
    • Couple
    • Double Room with Free Secured Parking
    • Stayed 1 night
    • Submitted via mobile

    The price was decent.

    Stayed in October 2017

  • Reviewed: 8 October 2017

    9.2
    a handy stop over
    • Leisure trip
    • Couple
    • Double Room with Free Secured Parking
    • Stayed 1 night
    • Submitted via mobile

    No coffee in room

    Value for money

    Stayed in September 2017

  • Reviewed: 2 October 2017

    5.8
    good price
    • Leisure trip
    • Couple
    • Double Room with Free Secured Parking
    • Stayed 1 night

    we arrived at night and the area is kinda spooky

    good price

    Stayed in September 2017

  • Reviewed: 10 September 2017

    7.9
    there was jugs of juice and a chilled water dispenser free...
    • Leisure trip
    • Family with young children
    • Triple Room with Free Secured Parking
    • Stayed 1 night

    there was jugs of juice and a chilled water dispenser free of charge in reception. Very pleasant helpful staff.

    Stayed in September 2017

  • Reviewed: 23 August 2017

    5.8
    Parking
    • Leisure trip
    • Couple
    • Double Room with Free Secured Parking
    • Stayed 1 night
    • Submitted via mobile

    Wifi works only on specific spots

    Parking

    Stayed in August 2017

  • Reviewed: 19 July 2017

    5.0
    Location is bad, needs renovation and upgrade and is in the...
    • Leisure trip
    • Family with young children
    • Quadruple Room with Free Secured Parking
    • Stayed 1 night
    • Submitted via mobile

    Location is bad, needs renovation and upgrade and is in the middle of noware.

    Stayed in July 2017

  • Reviewed: 19 July 2017

    6.7
    Ok breakfast.
    • Leisure trip
    • Family with young children
    • Triple Room with Free Secured Parking
    • Stayed 1 night
    • Submitted via mobile

    Room quite outdated. Ok for one night stop.

    Ok breakfast.

    Stayed in July 2017

  • Reviewed: 16 July 2017

    6.7
    Sve u svemu nije loše , može proći , ali ne obara s nogu.
    • Leisure trip
    • Couple
    • Double Room with Free Secured Parking
    • Stayed 1 night

    Poor wifi connection.

    Breakfast was OK, and very rich.

    Stayed in July 2017

  • Reviewed: 22 June 2017

    9.2
    Lovely staff, comfortable place, has a great home like...
    • Leisure trip
    • Group
    • Double Room with Free Secured Parking
    • Stayed 4 nights

    Lovely staff, comfortable place, has a great home like restaurant in the same building. This hotel was a really good choice for our big group

    Stayed in June 2017

  • Reviewed: 8 June 2017

    7.9
    Nice comfy hotel with easygoing staff only the location is...
    • Leisure trip
    • Solo traveller
    • Double Room with Free Secured Parking
    • Stayed 1 night
    • Submitted via mobile

    Nice comfy hotel with easygoing staff only the location is not great

    Stayed in May 2017

  • Reviewed: 8 May 2017

    7.5
    Close to centrum
    • Leisure trip
    • Group
    • Triple Room with Free Secured Parking
    • Stayed 1 night
    • Submitted via mobile

    Something bad on the wall in toilet.

    It was good to stay in this hotel. Close to centrum.

    Stayed in May 2017

  • Reviewed: 15 November 2016

    5.8
    Nic
    • Solo traveller
    • Double Room with Free Secured Parking
    • Stayed 1 night
    • Submitted via mobile

    They said they offered the shuttle to the airport which wasn't true

    It was quite

    Stayed in November 2016

  • Reviewed: 7 November 2016

    9.2
    Great value.
    • Leisure trip
    • Couple
    • Double Room with Free Secured Parking
    • Stayed 1 night
    • Submitted via mobile

    Road to hotel is bad.

    It was great for that price.

    Stayed in November 2016

  • Reviewed: 2 November 2016

    8.3
    Good price value, Downtown reachable with Taxi within minutes
    • Leisure trip
    • Group
    • Double Room with Free Secured Parking
    • Stayed 4 nights

    not very central but with a taxi within few minutes

    good price value

    Stayed in November 2016

  • Reviewed: 2 November 2016

    8.3
    Hotel was really nice, clean, it totally worth the money.
    • Leisure trip
    • Family with young children
    • Double Room with Free Secured Parking
    • Stayed 1 night
    • Submitted via mobile

    The staff was suspicious with us all the time as if we are gone steal something from there.

    Hotel was really nice, clean, it totally worth the money.

    Stayed in October 2016

  • Reviewed: 30 October 2016

    2.5
    The way from tram station to the hotel, bad breakefast
    • Business trip
    • Couple
    • Double Room with Free Secured Parking
    • Stayed 4 nights
    • Submitted via mobile

    The way from tram station to the hotel, bad breakefast

    Stayed in October 2016

  • Reviewed: 26 September 2016

    8.3
    Overall a good place to stay with good parking facilities
    • Leisure trip
    • Group
    • Triple Room with Free Secured Parking
    • Stayed 1 night

    Very good value for the money and very helpful staff

    Stayed in September 2016

  • Reviewed: 18 September 2016

    5.0
    Bad locotion
    • Leisure trip
    • Group
    • Double Room with Free Secured Parking
    • Stayed 2 nights
    • Submitted via mobile

    Not strong wifi

    Friendly staff

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 April 2016

    6.7
    Good parking
    • Leisure trip
    • People with friends

    Toilet door didnt close. Far from center

    Good parking

  • Reviewed: 30 January 2016

    7.9
    Available parking and nice staff.
    • Business trip
    • Group

    The breakfast is the same every day.

    Available parking and nice staff.

  • Reviewed: 27 August 2015

    8.8
    Good beds
    • Leisure trip
    • Couple

    A bit far from the center

    Good beds Friendly staff Good bathroom Good breakfast

  • Reviewed: 15 June 2015

    10
    Everything
    • Leisure trip
    • Group

    Nothing

    Everything

  • Reviewed: 9 June 2015

    5.8
    Room is very comfort.
    • Leisure trip
    • Couple

    Room is very comfort.

  • Reviewed: 4 January 2015

    5.0
    They don`t accept credit cards and the breakfast is dreadfull
    • Leisure trip
    • Group

    They don`t accept credit cards and the breakfast is dreadfull

There are also 22 reviews without text. These impact the overall review score.

Showing 1 - 43

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