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Reviews of Hotel Palace Marina Dinevi 5 stars

Marina Dinevi Yacht Port, 8256 Sveti Vlas, Bulgaria

#14 of 40 hotels in Sveti Vlas

Guests' Choice

Review score

Based on 85 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.4

  • Staff

    8.3

  • Value for money

    7.8

  • Free WiFi

    9.7

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Showing 1 - 15

  • Reviewed: 25 August 2017

    5.4
    The location next to the beach and on the port with a...
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View
    • Stayed 7 nights

    Very noisy from the open air disco club 100m away until 04:00 in the morning. Stuff at breakfast is completely unprofessonal and unfriendly. Bread was hard at the breakfast.

    The location next to the beach and on the port with a variety of good restaurants is very convinient.

    Stayed in August 2017

  • Reviewed: 10 July 2017

    7.5
    Friendly staff but very naive service.
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 2 nights

    The breakfast fiasco we experienced indicated a naivety or lack of management. On day 1 we were presented with a wide choice of self-serve food for breakfast but (with few people to consume the excessive spread - which seemed a waste). This included sausage, egg, cold meats, cheeses, bread, croissants, cucumbers, yoghourt, fruit etc. But on Day 2 we arrived in the restaurant (empty again) and were told breakfast would be "served at table". Then we were each presented with a plate with one of everything from the previous day in one huge pile of food. Cold meat with hot, (a real no-starter in these days), everything just placed on the plate. This was not for us and by this time a Bulgarian guest, who spoke perfect English, had arrived and was just as surprised at the offering. People were called but they all struggled to understand the problem. We asked for a menu and got last night's dinner menu. With help we ordered toast with honey or Jam. "How many", the most senior person asked (and we should have anticipated a problem from the question). "4 or 5" we said not wishing to appear greedy but looking forward to our toast. When 5 toasted meat sandwiches arrived we could only laugh. By this stage the Bulgarian lady was being served with her enormous plate of food and was busy telling the staff to take it away. We left the table and went for breakfast......

    This is a good hotel with 3 to 4 star look and service. The room was spacious and overlooked the Marina (2nd floor). The pool is in the complex next door and you are literally in the Marina which is nice. The staff were very helpful but......

    Stayed in July 2017

  • Reviewed: 11 June 2017

    7.1
    Wait for an improvement!!
    • Leisure trip
    • Group
    • Twin Room with Sea View
    • Stayed 1 night

    First of all the service. Then to completely replace the breakfast.

    The hotel is at its first impressiona 5 stars hotel, as it is defined. But going to the breakfast in the morning, it was an experience. For years, I didn't met a such under level, even in hotels graded much lower. It was the modest buffet met and the service was even worst. even to get a coffee was an issue since there were no more water in the machine?! This is pity since the hotel is very well located and it has all the potential to become a first choice hotel in this area.

    Stayed in June 2017

  • Reviewed: 24 September 2016

    7.9
    Nice stay with little Flaws
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 7 nights

    The Interiour looks nice, but the Materials are not always as expensive as they look. At Weekends the local Dance Club "Planet" runs until 5 am....and so does the loud Music. The Hotel is labelled 5 Star, but it doesn`t offer any Fitness or Spa Facilities. These Things you can find at the Beach nearby.

    The Hotel is situated at the Centre of the locally famous Marina Dinevi. Parking is for free and the Staff is very friendly in General.

    Stayed in August 2016

  • Reviewed: 30 August 2016

    4.2
    Nice view,close to the beach and not too far from the centre.
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Was not like a five star hotel,had to ask for shampoo and shower gel. They only took our towels if they were wet. Shower leaked all over the floor and was very dangerous. Breakfast was very poor,staff never smiled. The receptionist Nellie Todorova wasn't polite and helpful.

    Nice view,close to the beach and not too far from the centre.

    Stayed in August 2016

  • Reviewed: 21 August 2016

    9.2
    The location is great.
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 9 nights
    • Submitted via mobile

    The breakfast, poor and repetitve considering the value and hotel's standard.

    The location is great. The entire hotel is so elegant, the furniture induces a castle athmosfere.

    Stayed in August 2016

  • Reviewed: 30 July 2016

    5.8
    There are nothing inside of the hotel for wellness and spa...
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    There are nothing inside of the hotel for wellness and spa facility. So s------o loud in the night because noise from night club and kataoke especially later than 1 a.m. EARY IN THE MORNING. I will not back here.

    Stayed in July 2016

  • Reviewed: 28 July 2016

    9.6
    Lovely relaxing short break
    • Leisure trip
    • Family with older children
    • Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could have been better by having more variety of pastries on offer and being able to order cooked breakfast rather than the small selection that was placed on the breakfast table along side the continental. More sun lounges are needed for the pool area. There was only about 12. One of the resturants called the Marmalad, played boom boom music a bit too loud I thought. Lovely resturant but not a good place to chill with a drink and a book.

    Accommadtion lovely and clean and staff very friendly and helpful. Location perfect which was also close to beautiful beaches and the town centre. Pool which was also part of the hotel was well maintained,and situated in a perfect spot overlooking the Marina. Staff again were attentive and there was good service around the pool. We dinned in the hotel resturant in the evening and the food was delicious and made even better by our waiter who was very attentive. The hotel had nice little quirks about it and we enjoyed the dessert table being brought to our table to choose our desserts whilst dinning, as well as having our beds turned down at night and goodnight chocolates placed at the side of the bed wishing us sweet dreams...

    Stayed in July 2016

  • Reviewed: 10 July 2017

    10
    Everything
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in July 2017

  • Reviewed: 6 September 2016

    8.3
    Clean and comfortable rooms.
    • Leisure trip
    • Group
    • Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Very close location of one of the clubs, extremely noisy at night.

    Clean and comfortable rooms.

    Stayed in September 2016

  • Reviewed: 28 July 2016

    10
    Location is perfect for a relaxed luxury break.
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 7 nights

    Location is perfect for a relaxed luxury break.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 May 2016

    9.2
    very large comfortable rooms, great location
    • Leisure trip
    • Couple

    Breakfast was disappointing, particularly one morning where there was no choice, just a plate of meat and cheese

    very large comfortable rooms, great location

  • Reviewed: 3 September 2015

    6.7
    The overall quality level of the facility, well equipped ...
    • Leisure trip
    • Couple

    You can't fall asleep till 4-5h in the morning due to the loud music coming from the night bar, which is apparently too close to the hotel - just some 100 m. away, on the same line.

    The overall quality level of the facility, well equipped rooms, however not soundproof.

  • Reviewed: 14 July 2015

    7.9
    excellent location, great view, spacious room, close to the...
    • Leisure trip
    • Couple

    old looking facade of the hotel, poor breakfast, too expensive for bulgarian standards

    excellent location, great view, spacious room, close to the beach, good cocktails

  • Reviewed: 30 August 2015

    9.6
    Very clean rooms and very good interior.
    • Leisure trip
    • Family with young children

    Leaking shower unit - water leaking onto the floor every time we use the shower

    Very clean rooms and very good interior.

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 15

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