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Reviews of Panorama Hotel 3 stars

Okolovrastno Shose 1, 2800 Sandanski, Bulgaria

#23 of 26 hotels in Sandanski

Guests' Choice

Review score

Based on 239 hotel reviews

6.9

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.5

  • Location

    8

  • Facilities

    6.4

  • Staff

    7.3

  • Value for money

    6.6

  • Free WiFi

    5.3

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Showing 1 - 17

  • Reviewed: 8 September 2018

    8.8
    This is an old communist style spa hotel which happily has...
    • Leisure trip
    • Group
    • Twin Room with Balcony (2 Adults)
    • Stayed 1 night

    Breakfast was a dissapointment. The eating area was too small for the number of guests and the two people trying to clear tables and restock food items were unable to cope. This meant that a lot of tables had plates etc on them for a long time after people left and there was a rush for food items when they came out of the kitchen. The food we had was ok.

    This is an old communist style spa hotel which happily has had a major facelift and refurbishment. The room was a good size and we had a balcony with a great view of the town. The shower room was ok. Staff were friendly and very happy to help you. My wife had a massage and spa treatment which she was very happy with and the prices were very good. There was a large outdoor pool but we didn't have time to try it.

    Stayed in August 2018

  • Reviewed: 3 April 2018

    8.8
    Relatively good price but limited facilities.
    • Leisure trip
    • Couple
    • Twin Room with Balcony (2 Adults)
    • Stayed 2 nights

    You can go only once per day in the sauna, you have to reserve it prior to that, and on top of it all: it closes at 17.00 o clock - so NO evening sauna is possible. Jacuzzi is too expensive (20 leva for 20 minutes). No indoor pool.

    Good view. Although out in the woods it is near the centre - you can go on foot.

    Stayed in April 2018

  • Reviewed: 22 January 2018

    7.5
    It's obviously renovated.
    • Leisure trip
    • Couple
    • Twin Room with Balcony (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The hotel definitely needs a spa center..at least indoor thermal pool.Its a pity not having one while the city in lying on the mineral water springs..

    It's obviously renovated...clean and looks very sterile and cold ... very cheap ..

    Stayed in January 2018

  • Reviewed: 21 November 2017

    3.3
    i must hate myself to do it again.
    • Group
    • Triple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    closed facilities, rotten food (yes the bread was turning green!) , cold and poor breakfast, doors that could easily be opend from strangers, cold room. almost nothing was working at the gym +Small beautiful worms had taken over.

    almost nothing. the pillow was good at least.

    Stayed in November 2017

  • Reviewed: 30 October 2017

    4.6
    Poor
    • Leisure trip
    • Couple
    • Suite with Balcony (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The hotel had a bad smell of burn rubber. When we arrive the staff didn't know about our reservation and give us the wrong room that was one room when we booked an apartment and they want that we pay the amount of the apartment. The swimming pool is infected and the water look like radioctive green.

    Stayed in October 2017

  • Reviewed: 12 August 2018

    9.2
    Swimming pool,the apartment,saunna
    • Family with young children
    • Suite with Balcony (4 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Resturaunt

    Swimming pool,the apartment,saunna

    Stayed in August 2018

  • Reviewed: 8 August 2018

    5.8
    the pool
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    food was like for animals, just don’t eat there no hairdryer very uncomfortable beds and pillows

    the pool

    Stayed in August 2018

  • Reviewed: 11 May 2018

    7.9
    Nice location, there are building improvements being carried out, but the food is dreadful.
    • Business trip
    • Group
    • Twin Room with Balcony (2 Adults)
    • Stayed 2 nights

    Poor service in the restaurant, the breakfast was inedible. But there are plenty of good places in town to eat.

    The hotel was spotless

    Stayed in May 2018

  • Reviewed: 13 April 2018

    5.4
    Location
    • Leisure trip
    • Solo traveller
    • Triple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Lack of facilities

    Location

    Stayed in April 2018

  • Reviewed: 10 April 2018

    7.5
    Bathroom and beds
    • Leisure trip
    • Family with young children
    • Suite with Balcony (4 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom and beds

    Stayed in April 2018

  • Reviewed: 28 January 2018

    7.5
    All good
    • Leisure trip
    • Family with young children
    • Suite with Balcony (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    All good

    Stayed in January 2018

  • Reviewed: 23 January 2018

    7.1
    prijatno so nedovolna sodrzina
    • Leisure trip
    • Couple
    • Twin Room with Balcony (2 Adults)
    • Stayed 1 night

    Ograniceno vreme na koristenje na saunata

    Higiena Ljubeznost Dorucen Mestopolozba

    Stayed in January 2018

  • Reviewed: 18 April 2017

    7.1
    Excellent restaurant.
    • Leisure trip
    • Family with young children
    • Suite with Balcony (4 Adults)
    • Stayed 1 night

    Excellent restaurant.

    Stayed in April 2017

  • Reviewed: 25 March 2017

    7.1
    Rather expensive for its class
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony (2 Adults + 1 Child)
    • Stayed 1 night

    Double room very small.

    Stayed in February 2017

  • Reviewed: 27 February 2017

    7.9
    moderate
    • Leisure trip
    • Couple
    • Twin Room with Balcony (2 Adults)
    • Stayed 1 night

    In the restaurant the chair legs had no insulation and cause noise that could be heard in the rooms.

    Breakfast was rich (buffet).

    Stayed in February 2017

  • Reviewed: 21 February 2017

    3.8
    Bad loose my money
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    It's not a hotel it's ZOO. So much loud with out of discipline!

    Nothing

    Stayed in February 2017

  • Reviewed: 13 December 2016

    8.3
    Everything exept WiFi
    • Leisure trip
    • Couple
    • Twin Room with Balcony (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    WiFi

    Everything exept WiFi

    Stayed in December 2016

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 17