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Reviews of Hotel Perun Lodge 4 stars

1 Georgi Nastev Str. , 2770 Bansko, Bulgaria

#64 of 93 hotels in Bansko

Guests' Choice

Review score

Based on 132 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    8.1

  • Facilities

    7.5

  • Staff

    7.4

  • Value for money

    7.5

  • Free WiFi

    7.9

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Showing 1 - 32

  • Reviewed: 12 March 2018

    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 1 night

    The room was not clean, there were signs of dampness He'd come at night-it did not make any sense

    The room was not clean, there were signs of dampness He'd come at night-it did not make any sense

    Stayed in March 2018

  • Reviewed: 9 March 2018

    • Leisure trip
    • Group
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Totally NOT a 5* hotel. The bad things: -The food (buffet) was the most disgusting food ever I was offered in a hotel. On one day the served food which was the same food as the day before and just heated. Today, they just offered spaghetti Bolognese and French fries with "chicken" nuggets, is this the food you expect in a 5* star hotel? Furthermore, every single day, the food was not heated at all. -Next point: rooms seem new and renovated at the first view, but if you stay some hours you see it's already rotten again. Heaters also don't work some time. -parking is insanely expensive, 20lv a day, it's cheaper to park the car in front of the Gondola.. - we had a suite with a kitchen, but where Is the equipment? Do they expect me to bring knife, plate and a pan?

    Good things: -spacious rooms, nice balcony, good bathroom. -close to gondola, 200m -nice spa area

    Stayed in March 2018

  • Reviewed: 5 March 2018

    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Kind if cold water in the pool- we couldnt fully enjoy it.Room was too small having in mind i payed a little more for a suit... but that was small even for a room.That deffinitelly was not a suit unfortunately.

    The view from the room

    Stayed in March 2018

  • Reviewed: 2 March 2018

    • Leisure trip
    • Group
    • Suite
    • Stayed 4 nights

    Parking is paid separately - 10euro/daily; The water was cold to the swimming pool; 3 bulbs in the room were burned or missing;

    The hotel is located near town center and the gondola lift. Good food.

    Stayed in February 2018

  • Reviewed: 18 February 2018

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The kids playroom was not working, they gave an option for 10lv but they mentioned something like "the nanny is not availible" so it was/n't working in the same time, and basically its not free as its mentioned on Booking site. Breakfast and dinner every day the same. There is a kitchenette but no silverware in it, and you need to go and pick it up yourself from the dining room. Receptionist and shuttle driver very helpfull, bellboy with a bit of an attitude. For people that are planning to use the TV in the room watching movies from external drives, you can't cause the TV does not have usb ports, and the channels availible are just not worthed wasting your time, apart from one that has music non stop.

    Location, spa and pool

    Stayed in February 2018

  • Reviewed: 11 February 2018

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 5 nights
    • Submitted via mobile

    The cleaning service should be improved for sure, hotel needs to be renovated immediately (especially furniture) mattresses are old and not comfortable. Pool is dirty and cold. The food during breakfast and dinner was with average quality and with no choice/ variety during our stay ( it were offered the same meals all the time) .

    The location, check inn/ out staff and restaurant staff trying to ease our stay.

    Stayed in February 2018

  • Reviewed: 9 February 2018

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights

    the room was small, it was very noisy, we heard every neighbor trough the walls and we couldn't sleep. the double bed was shaped like the letter "U" and it was very hard for 2 adults to sleep, the children's bed was improvised with wires and it was extremely noisy. the food was horrible, the same in each day, had no taste and no flavor and it was not varied. the furniture was ugly and affected by the ones that stayed there before. the water from the pool was very cold and the sauna was full all the time. the room wasn't cleaned in 6 days we stayed there.

    the transport to the ski slope

    Stayed in February 2018

  • Reviewed: 2 February 2018

    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nice and cozy hotel, atmosphere of a traditional ski chalet. Unlike most Bansko hotels, Perun Lodge has a great view to the mountains. The room was clean and the staff very friendly and helpful.

    Stayed in February 2018

  • Reviewed: 16 January 2018

    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights

    The room was not clean, full with dust and the heating was not working, it was cold. Plus the window was broken. Elevator was very old and very slow. Poor quality for the stars and price.

    I liked the food in the hotel.

    Stayed in January 2018

  • Reviewed: 14 January 2018

    • Business trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Pool cold and water was not clear (dirty), personal rude and all of them has it own rules. Breakfast and dinner: wide choice of products but they were very cheap, low quality products. I believe that guests there doesn’t use so cheap products at home. My rate is 2+.

    Roomy place, nothing else.

    Stayed in January 2018

  • Reviewed: 4 January 2018

    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    No towels in the room No cleaning during the period Poor parking Poor internetp Bad bell boy service Medium breakfast for 3 star hotel

    Ski facillities (free shuttle and good service for ski lovers) Good spa

    Stayed in January 2018

  • Reviewed: 20 November 2017

    • Business trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing was good. Spa area very cold, pool cold, sauna not working, stuff not good, restaurant small for that hotel and food not tasty. Power went off during dinners. When check out, reception gave us extra bills to pay for. This winter season is not season for this hotel in Bansko.

    Weather

    Stayed in November 2017

  • Reviewed: 17 November 2017

    • Leisure trip
    • People with friends
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Cleanig services could be improved. Some members of the staff hardly speak English. There was a misunderstanding regarding the spa services, and their way of dealing with it was not professional.

    Big size rooms, excellent location, great food (quality, taste and variety).Spa servives were good.

    Stayed in November 2017

  • Reviewed: 15 November 2017

    • Leisure trip
    • Group
    • Suite
    • Stayed 2 nights

    There was no mini-bar (maybe because we were out of the season). We had to pay for the Jacuzzi. The temperature of the inner pool was 28 degrees, which is good for swimming but if you just want to stay in the water, it feels a little bit cold.

    The staff was really really kind. The rooms were big, shiny and clean. Most of the apartments have big terraces with a beautiful mountain view. The steam bath and the two saunas was great! The breakfast was nice and varied. Perfect location - the hotel is near some really nice restaurants and discos.

    Stayed in November 2017

  • Reviewed: 6 November 2017

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults + 1 Child)
    • Stayed 3 nights

    Food was not as good as it should for the price and stars of the hotel. Pool is spacious and comfortable, but COOL for kids, even the children one was really COOL. After complaining it was a little bit heated just for a few hours one day. It is definitely not the temperature written in the info. The main restaurant is small for the capacity of the hotel. The summer garden was not heated enough to a temperature it could be used at this time of year ( november ) so the heated part was crowdy during breakfast and dinner.

    The room was clean. One-bedroom apartment- a little small, extra bed was the stretched sofa, a little flimsy. As a whole good. There is a lawn outside. The children play room was good. The staff is friendly.

    Stayed in November 2017

  • Reviewed: 24 October 2017

    • Leisure trip
    • Group
    • Suite
    • Stayed 3 nights

    Lobby area needs good refurbishment, as we as the garden restaurant. Free wi-fi is insconsistant, every a copule of minutes you have to refresh it.

    Friendly staff, cleanliness, chenge of towels every day, buffet brekafast and dinner were very good, good value for money.

    Stayed in October 2017

  • Reviewed: 24 October 2017

    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights

    The hotel is located near town centre and gondola lift. Our room was with a wonderful view on surrounding mountains. Staff was very friendly and helpful. Rooms were clean and spacious. Free Wi-Fi is available almost in whole hotel. Good breakfast, amazing pool and spa! We parked our car for free on the street in front of hotel.

    Stayed in October 2017

  • Reviewed: 6 October 2017

    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights

    It was a bit crowded, especially during the dinner time, sometimes it was hard to access the food because there were lot of people standing and yelling. My balcony had a view on a ruined and abandoned hotel and a pool full with disgusting water, that's the thing I hated.

    The spa and the fitness were good, and also the garden where you can have your breakfast. The room was ok. The food was tasty and offered a great choice.

    Stayed in September 2017

  • Reviewed: 30 August 2017

    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 1 night

    The hotel is quiet and spacious and a nice place to relax. Its location makes it a great start point for adventures - fast access to the gondola, and the roads around are well-maintained. The room had a nice view to the garden and had everything I needed. Breakfast was also good, with many options. I am definitely coming back.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 1 night

    Though the whole property is well maintained, cosy and clean, the SPA center was a real blast! The crystal clear water and the access to the garden were just excellent! My room was clean and with a view to the garden - speaking of - this is the best hotel in Bansko coming to space and view, as almost all other hotels in Banko are built so close to each other it's claustrophobic... Perun Lodge is different. You could have your breakfast in the garden or in the sunny restaurant and the food choice is good. The stuff were nice and welcoming too.

    Stayed in August 2017

  • Reviewed: 14 August 2017

    • Business trip
    • Solo traveller
    • One-Bedroom Apartment (2 Adults + 1 Child)
    • Stayed 2 nights

    The personal was very friendly and helpful! Every single staff member was always smiling and willing to do there best to make our stay more pleasurable.

    Stayed in August 2017

  • Reviewed: 14 August 2017

    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    All personal were kind of rude except Elena. The staff in SPA facilities didnt even know english but the worst was that there was no desire for service.

    Nothing special

    Stayed in August 2017

  • Reviewed: 7 August 2017

    • Business trip
    • Solo traveller
    • Suite
    • Stayed 1 night

    Food (breakfast and dinner) was not good at all, management could definitely rethink the quality and variances of dishes provided. There was no air conditioning in the room, which was terrible, as it was almost 40 degrees in the day and 30 in the night, almost impossible to sleep. Spa was not working on full capacity, so we were not able to use the sauna at all.

    Personnel was friendly, location is good.

    Stayed in August 2017

  • Reviewed: 6 March 2018

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Dinner

    Good

    Stayed in February 2018

  • Reviewed: 26 February 2018

    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Had a wonderful time, will visit again! Warm and friendly welcome, nice room and splendid SPA.

    Stayed in February 2018

  • Reviewed: 25 February 2018

    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights

    dinner and pillows

    breakfast, spa

    Stayed in February 2018

  • Reviewed: 22 February 2018

    • Leisure trip
    • Group
    • Suite
    • Stayed 5 nights

    nothing the worse hotel for bansko

    Stayed in February 2018

  • Reviewed: 9 January 2018

    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    The dinner menu was not so good, at least not in coordinance with the facility.

    The spa was very nice!

    Stayed in January 2018

  • Reviewed: 4 October 2017

    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 1 night

    Excellent room and service for an excellent price!

    Stayed in September 2017

  • Reviewed: 26 September 2017

    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights

    they can allowed to the children to go in Jacuzzi, and spa

    everything was very nice ,professional, food , staff spa, swimming pool

    Stayed in August 2017

  • Reviewed: 1 September 2017

    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Very bad food

    Stayed in August 2017

  • Reviewed: 29 August 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Food was not good

    Stayed in August 2017

There are also 27 reviews without text. These impact the overall review score.

Showing 1 - 32

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