However, the shower had only a very high tube without a curtain, so all the space at the end of the shower was full of water—so dangerous!! The hotel is a "faked castle," not an old one—a weird concept. Breakfast was disappointing. Although there was a wide selection, all the "warm dishes" were cold, and the tea and vegetables were not fresh.

Our room was large, and the beds were comfortable.

Stayed in June 2025

Maybe they need to include it and dinner. But everything was fine.

My holiday was very nice, the staff are very welcome.

Stayed in May 2025

All was good

We liked the venue, the view, the hospitality of the staff, the food the pool and the spa

Stayed in May 2025

Menu, restaurant

Nice location, splendid view!

Stayed in April 2025

Location is brilliant. Friendly and helpful staff.

Stayed in December 2024

The steps on the swimming pool were steep.

Excellent facility and service. Spa center was stunning ☀️ Overall a great place, we will be definitely going back again!

Stayed in October 2024

The meet products at breakfast need to be upgraded. Everything else besides the sausages is great.

We travelled with our 10 months old and it is amazing for a family vacation. Food, facilities and nice staff. The mineral water and external as well as internal pools are awesome. Definitely worth visiting.

Stayed in September 2024

Some of the hotel's parts need to be renovated. I have been there five years ago and everything looks absoltely identical, perhaps it would be a good idea to think of some new thematic details.

Our room was a masterpiece - very beautifully decorated, spacious, designed like a little journey in the Middle Ages. The breakfast was nice, the coffee delicious, the garden very pleasant. The concept of the hotel looking like a castle, is delightful for every lover of past epochs and fairy tales.

Stayed in June 2024

n/a

Really everything - the attitude, the way they treat every guest, the comfort, the amazing nature and surroundings they created to balance out nature and tourism!

Stayed in May 2024

Very pretty place , you feel like you are in real castle. The room was big and clean, with huge balcony.Spa centre is excellent

Stayed in April 2024

Great spa with outdoor jacuzzi! Big rooms with delicious food and good selections of wine!

Stayed in February 2024

Everything was great!

The location, the spa, the mineral water, and the food at the restaurant were amazing.

Stayed in September 2023

The best time to visit the hotel is in the summer after 15 June when the outdoor pool also works.

Breakfast was excellent. The location of the hotel is exceptional. We are delighted with the architecture of the hotel itself.

Stayed in May 2023

The facility is a good.

Nice location and place.

Stayed in May 2023

The bathroom feels like it does not really belong to the same style as the rest of the interior. While everything is done in this special castle-like interior, the bathroom feels a bit plain. It is clean and with the heated floor very nice, it is just design wise does not fit.

It is an incredible place, feels like a real castle with the small details all around the hotel - the restaurant with the knights, the ornaments in the hallway and everything is designed to make you feel like you are in a fairy tale. The room was clean, the staff was very helpful, the spa was excellent and what I really liked was the restaurant in the hotel - both the dinner we tried a la carte as well as the breakfast were exceptional.

Stayed in March 2023

Very nice hotel ,the staff was friendly and polite . Beautiful mountain view.The spa was perfect ,warm water in the pool.

Stayed in March 2023

Breakfast was a little poor, facilities close rather early

Interesting setting, looks like a castle, interior is nice as well with a lot od details. Indoor thermal pool, indoor spa, outdoor jacuzzi

Stayed in December 2022

Difficulty to find the hotel, no sufficient signboards. The cleanliness is not good. The room was uncomfortable.The breakfast is poor.

The staff was polite. The dinner was good.

Stayed in September 2024

There was mold in the bathroom, in the shower and in the shower gel tubes provided. There was also an awful sewage smell coming from the bathroom. We had to keep the door shut to the bathroom to prevent it from fully stinking up the bedroom.

Breakfast was very good! Delicious and provided many options. I loved the location and the look of the hotel. I loved the terrace from our room, the views were stunning at sunset. Staff was pleasant and helpful.

Stayed in July 2024

The breakfast experience was disappointing. When we arrived at 9:15 am, the buffet was nearly empty. When I inquired with the staff about replenishing the dishes, the response was simply, "No."

Spa center

Stayed in March 2024

The worst thing is that the external pool was not working. The water in the big internal pool was cold for children and the children's pool was full of adults. They are letting people use just the SPA. This is an extremely bad practice. I am going there during the week for the sole purpose of not having to deal with a packed SPA and i have to because they are letting externals in. No Kids entertainment.

The restaurant is exceptional.

Stayed in April 2023

The smell in the pool, a bit old and neglected spa center, humidity everywhere

Food in the restaurant was OK, the stuff was polite, very comfortable beds

Stayed in April 2023

The comfort of the rooms, the staff in the restaurant. The breakfast was awful.

I liked its location. The facilities were ok but nothing special for the price of the accommodation.

Stayed in April 2023

1.The massage service might have been cheaper than I use to pay in my country however that’s not an excuse for the experience me and my husband had. I’m pretty sure the guy who offered us the massage service just typed on YouTube “How to offer a massage” and then came to our appointment. We both chose to have a relaxing massage; however, it was not relaxing at all. I was feeling really uncomfortable all the time (don’t get me wrong, he did nothing inappropriate, it just was really bad), I was feeling pain in many spots and did not manage to relax for a minute. Also, the rest of the spa services were on the other side of the door and I had to listen to 3 couples laughing loud and watching videos on TikTok- not soundproof at all. 2. Another comment I have to make (but it did not bother me as much as the massage guy), is that water was running under the bathroom sink and under the bathtub after using them. As a result, you had to be careful for the next 1-1.30hour in order not to get your feet wet.

We really enjoyed out stay there. It was a relaxing 3-day trip and I’m still sure we made the right decision. We loved our room. It was big but at the same time cozy. The round bed was comfortable. We also liked the pool – until a bunch of noisy people invaded and ruined the relaxing moment. Also, the running water in the bathroom did indeed smell but that’s the point of leaving next to thermal springs. My skin and hair were perfect! Last the options on the restaurant were pretty good and tasty.

Stayed in November 2022