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Reviews of Complex Staro Bardo

Complex Staro Bardo, 8800 Zheravna, Bulgaria

#7 of 15 hotels in Zheravna

Guests' Choice

Review Score

Based on 40 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    8.4

  • Value for money

    8.5

  • Free WiFi

    8.1

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Showing 1 - 25

  • Reviewed: October 28, 2023

    9.0
    Room was spacious, clean, and comfortable, friendly staff, and nice traditional breakfasts
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The spa area was opened on weekends when there are more guests

    The room I had was a one bedroom with plenty of sitting area and very comfortable. It was quiet, and cozy, and had the simple amenities I wanted. Service was pretty good, given the language barrier. They try to accommodate my reasonable requests.

    Stayed in October 2023

  • Reviewed: September 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice place, big room and very comfortable bed. There is a nice garden.

    Stayed in September 2023

  • Reviewed: May 18, 2023

    7.0
    We arrived about 40 minutes earlier than the check-in and it was nice that the staff welcomed us. Except for the cleanin
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom was not very well cleaned and there were some hairs here and there at the time of our arrival (I guess from the previous guests).

    The location is very good, the hotel is nice and has a lovely garden. The weather was cold at the time of our stay so it was nice that the hotel had central heating and the room was pleasantly warm.

    Stayed in May 2023

  • Reviewed: March 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We couldn't find a reception when we arrived, nobody answered the bell and we had to call. The guy was frustrated because check in apparently ends by 7:30pm and we were the last ones to arrive although we've stated in Booking that our arrival would be between 7-8pm, arrive around 7:30pm. Nobody messaged us to say that this would not have been possible. On top of that, the same gentleman stayed in the restaurant long after we had dinner and went to bed so I don't see what difference our earlier arrival would've made. The place is nice and cozy, we just started on the wrong foot with the staff, I suppose, which ruined our otherwise pleasant experience.

    The room was spacious, super clean, warm and cosy. The bed was extremely comfortable. Food in the restaurant was good. Breakfast was also delicious.

    Stayed in February 2023

  • Reviewed: March 1, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    The wellness options are great for the size of the hotel.

    Stayed in February 2023

  • Reviewed: November 29, 2021

    7.0
    Nice and friendly staff, nice facilities and good restaurant.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Poor breakfast 😕.

    The facility and staff.

    Stayed in November 2021

  • Reviewed: May 31, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    all was good.

    It was great.

    Stayed in May 2021

  • Reviewed: October 20, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was kinda stressed when we checked in and ate breakfast. We also had kinda many bugs in our bedroom and after showering was the half bathroom wet.

    The village is beautiful, the garden from the house aswell

    Stayed in October 2023

  • Reviewed: June 19, 2023

    4.0
    nice location and facilities ruined by a rood staff
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a shame that everything is ruined by one of the rudest service I’ve seen in the hotel sector. the lady at the reception didn’t say a single time good day thanks or good bye. loud music til 12am below the room which made it also impossible to sleep

    nice gardens and the room decors are in line with the local traditions.

    Stayed in June 2023

  • Reviewed: February 12, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    amazing place whit a friendly staff !!! Thank you!

    Stayed in February 2023

  • Reviewed: March 26, 2022

    2.0
    Beware: Loud barking dog next door!
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was awful, and was charged extra for coffee even though I had breakfast included in the reservation. The landlady does not know a word of English or any of the main European languages, so communication wasn’t smooth. At check-in it felt like she was being interrupted and it was all rushed, even though I was the only customer in the entire complex the whole two days. The TV was useless. Right next to my room, about 2m from the two windows was the neighbour’s fence, and there, there was a large dog who kept barking relentlessly all night long. In the morning after the first rough night I asked the landlady if I could be transferred over to the other side of the complex where the noise of the barking dog would not be heard as loud. She lied and said that guests were arriving so, it is not possible. Therefore I had to endure a second (and thankfully last) rough night, even though the rest of the complex was empty. I didn’t even bother with the breakfast the next morning, better to fast.

    Nothing.

    Stayed in March 2022

  • Reviewed: January 3, 2022

    10
    Very pleasant stay, which we will certainly repeat.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn’t connection to WIFI in our room.

    Great location, friendly people and comfortable rooms! Food was also delicious!

    Stayed in January 2022

  • Reviewed: May 4, 2021

    10
    2 days in Zheravna
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The breakfast was nice, the garden is beautiful and the view from the terrace was amazing! Very nice and cozy place which is worth the traveling!

    Stayed in April 2021

  • Reviewed: July 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: July 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: May 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: April 15, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: March 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: November 28, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: September 7, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2022

  • Reviewed: June 30, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in June 2022

  • Reviewed: April 1, 2022

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2022

  • Reviewed: March 29, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in March 2022

  • Reviewed: March 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2022

Showing 1 - 25

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