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Reviews of Troyan Plaza Hotel 4 stars

54 P.R. Slaveikov Str., 5600 Troyan, Bulgaria

#2 of 7 hotels in Troyan

Guests' Choice

Review score

Based on 207 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    8.5

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Showing 1 - 17

  • Reviewed: 3 September 2018

    10
    Nice Spa place to realx without going out of the hotel.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    We had a massage. It was not very bad, but the woman was very old and kept talking the whole time.

    The room was amazing for the price we paid. Big, comfy, clean and with a big terrace. The restaurant was also great. The atmosphere was nice and calm. The prices are great as well and the food is very tasty.

    Stayed in August 2018

  • Reviewed: 31 July 2018

    7.5
    - large, a bit old fashioned apartment
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    - breakfast was a disgrace: orange coloured water that was supposed to be a juice, margarine instead of butter, horrible, instant coffee, small portions - technically description of the room is correct - you get a room with the view on mountains and river. Only you also get the view on ruined buildings and a road. But it's not something anyone would add to description, right?

    - large, a bit old fashioned apartment - well located, next to the city center - big parking in front of the building

    Stayed in July 2018

  • Reviewed: 29 June 2018

    10
    Very High standard hotel for such location
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    The offering and service at breakfast was mediocar

    The hotel was over our expectations and very good standard for the location. Just it seemed to be almost empty.

    Stayed in June 2018

  • Reviewed: 15 January 2018

    8.8
    Excellent location, clean & spacious room.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    Finding the pub inside the hotel is a little tricky--signage could be better.

    Clean & spacious room. Plenty of free parking. Attached pub very nice. Excellent location.

    Stayed in January 2018

  • Reviewed: 19 November 2017

    5.4
    really no value for money. Tiny rooms. Some staff was ignorant and stupid. Do NOT GO
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    the room is tiny. we had to pay extra to get to a bigger room. all interior is very communistic. Most staff was ok but some were ridiculous not knowing anything, one waiter was not only rude but stupid

    in all honesty nothing really

    Stayed in November 2017

  • Reviewed: 9 September 2017

    9.2
    good place to stay with nice friendly people
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    The property is lacking a bit of maintenance to keep up and be perfect. Restaurants might have parties and loud or unpleasant (pop-folk) music at evenings, although there was no noise in the rooms. The nice view of and from the hotel is partially disturbed by unattended surroundings and forgotten construction site. Some advertisement banners are used to cover that up.

    Awesome staff!! Great location. Delicious food. Spacious rooms. Easy parking. Nice interior. Probably the best and real hotel in the town. All the staff is really cordial and assisting. Home made food was great, though the rest (e.g. juice) might have been mediocre. The traditional restaurant has a nice garden, but not always in use. The central location and the parking were a great convenience. Hotel rooms were surprisingly nice and spacious, though lacking a bit of maintenance.

    Stayed in September 2017

  • Reviewed: 21 August 2017

    10
    An Excellent short Business Trip
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Very spacious rooms, All facilities, with a Bathroom and a Big Flat TV. The room was more like a suite rather than an ordinary double room. There was also a desk to work in the room. WIFI Extremely fast and easy to connect with all details on the desk. There is also a SPA but I didn't have the time to visit. Perhaps next time. The view was excellent, the people are very friendly, fluent in English and always with a smile. There is also a restaurant in the hotel which serves delicious food. Very quiet rooms and right in the center of the town, next to the river. Awesome!!!!

    Stayed in July 2017

  • Reviewed: 10 June 2017

    10
    Great place to stay with a child
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 3 nights

    I was a little skeptical about the apartment, because most of the pictures in booking.com can give you wrong impression, but after an hour in the apartment (206A) we found that it was great and more better then at the pictures, although some of its equipment to be a little outdated. The staff were very polite and helpful. Our next stay in Troyan will be there again.

    Stayed in May 2017

  • Reviewed: 22 May 2017

    7.1
    Great location but the quality could be better
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was more of an excuse. Real espresso is to be paid separately otherwise you get water-soluble one. The choice of food was not big. No toaster available. The water dispenser was not on and hence no hot water for tea.

    The location is great - just in the center. Nice view over the river. Most of the staff was very friendly and accommodating. The room was spacious and we did not missed anything.

    Stayed in May 2017

  • Reviewed: 17 July 2018

    7.9
    Nice location
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nice location

    Stayed in July 2018

  • Reviewed: 14 July 2018

    10
    Very very good
    • Business trip
    • Solo traveller
    • Luxury Single Room
    • Stayed 1 night
    • Submitted via mobile

    The property is in city centre, at the river

    Stayed in July 2018

  • Reviewed: 10 May 2018

    10
    We will visit again!
    • Leisure trip
    • Family with young children
    • Maisonette
    • Stayed 2 nights

    nothing :)

    Great clean room. Comfortable personal sauna and jacuzzi. Helpful staff and good location!

    Stayed in May 2018

  • Reviewed: 14 April 2018

    2.5
    disgusting
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Coacroaches everywhere

    nothing

    Stayed in April 2018

  • Reviewed: 25 January 2018

    7.5
    Good location in Troyan close to city central , OK view of river
    • Business trip
    • Group
    • Suite
    • Stayed 3 nights

    Room s need renovation new TV sets and fixing leaks in the bathroom. More light will help too!

    The restaurant offered excellent food quick service.

    Stayed in January 2018

  • Reviewed: 19 September 2017

    10
    I reccomend this hotel to all my friends.
    • Business trip
    • Group
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very large room with excellent view over the river.

    Stayed in September 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 September 2015

    7.1
    Rooms were big and the location is in the center of town
    • Leisure trip
    • Group

    The hotel was full but management was not prepared and during breakfast guests who came in around 9 o'clock had to wait until food arrived little by little

    Rooms were big and the location is in the center of town

  • Reviewed: 27 March 2016

    8.8
    Lights over the bed didn't work so had to go to the...
    • Leisure trip
    • Solo traveller

    Lights over the bed didn't work so had to go to the other side of room to turn lights on and off

There are also 11 reviews without text. These impact the overall review score.

Showing 1 - 17

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